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BMC TrueSight Automation for Networks vs Fortinet FortiManager comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Microsoft Intune offers ROI by reducing costs, enhancing productivity, and simplifying IT management with seamless Microsoft integration.
Sentiment score
7.5
BMC TrueSight Network Automation enhances efficiency, compliance, visibility, and reduces errors, leading to cost savings and increased productivity.
Sentiment score
4.9
Fortinet FortiManager offers cost-effectiveness with 24% reduced administration costs and high ROI through integrated security and centralized management.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Endpoint Cloud Solution Architect at Lutech
Fortinet provides a strong ROI for organizations focused on comprehensive security.
Network Security Engineer/ Firewall Engineer at Charter Communications
The cost has been reduced for us by 24%.
Global Head of IT Infrastructure at EPL Americas
 

Customer Service

Sentiment score
5.8
Microsoft Intune support is knowledgeable and effective, but service quality varies by tier and complex cases may be slower.
Sentiment score
6.7
Customers appreciate BMC TrueSight's knowledgeable support but desire quicker resolutions by involving more skilled technicians for root cause analysis.
Sentiment score
7.0
Fortinet FortiManager is efficient and reliable, though improvements in wait times, technical depth, and local support are desired.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
The people are very good, and they are very attentive.
Engineer of Preventa Sir at InterNexa S.A
They are responsive and resolve issues quickly when I raise a ticket.
Senior Associate at City Union Bank Ltd
Fortinet support is responsive and helpful.
Global Head of IT Infrastructure at EPL Americas
 

Scalability Issues

Sentiment score
7.1
Microsoft Intune offers scalable, cloud-based device management with flexible licensing, centralized control, and seamless integration for diverse organizations.
Sentiment score
7.1
BMC TrueSight is scalable, handling thousands of devices, though some complexity with load balancers and high-availability needs improvement.
Sentiment score
7.2
Fortinet FortiManager is praised for scalability and centralized management, supporting various environments while requiring potential licensing upgrades.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
Whenever you are monitoring or managing more than 10 or 20 firewalls, it is evident that you need a single pane of glass, which Fortinet FortiManager is offering.
Global Head of IT Infrastructure at EPL Americas
You can raise the capacity as you go, and there is no limit for hardware.
Security Architect at Bouygues Telecom Mobile
The problem is cloud connectivity and roaming profiles are not working, as there is no option for them.
Network engineer at JOYALUKKAS
 

Stability Issues

Sentiment score
7.2
Microsoft Intune demonstrates high reliability in endpoint management with minor sync issues, achieving user satisfaction and consistent performance improvements.
Sentiment score
6.6
BMC TrueSight Automation for Networks is stable but requires careful planning and sometimes support intervention for optimal performance.
Sentiment score
7.9
Fortinet FortiManager is stable and reliable with proper hardware, though performance slightly varies; maintenance and updates are crucial.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
IT Administrator at Newrest Inflight España, S.A
I rate the solution's stability ten out of ten.
CISO at a financial services firm with 1,001-5,000 employees
95% of the time, there are no problems interacting with other devices.
Security Architect at Bouygues Telecom Mobile
It is an absolutely very stable product, and we have not encountered any kind of disruption as far as the product is concerned.
Global Head of IT Infrastructure at EPL Americas
 

Room For Improvement

Microsoft Intune struggles with compatibility, usability, and support issues, impacting policy management and integration with non-Microsoft tools.
BMC TrueSight needs enhanced automation, integration, UI improvements, hardware support, and features for better compliance and device syncing.
Fortinet FortiManager needs better documentation, UI, third-party integration, and improved performance amidst pricing, licensing, and support challenges.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
FortiManager is a good tool, but there is a lack of really advanced documentation.
Security Architect at Bouygues Telecom Mobile
The graphical user interface could use improvement as it appears complex and not user-friendly.
Senior Network Engineer at SP SYSNET PTE. LTD.
Fortinet FortiManager could benefit from integrations with Security Information and Event Management (SIEM) solutions.
Senior Associate at City Union Bank Ltd
 

Setup Cost

Microsoft Intune is cost-effective within Microsoft 365 bundles but may be costly standalone, requiring careful evaluation for needs.
BMC TrueSight is costly compared to competitors, with high licensing fees, leading some to prefer open-source alternatives.
Fortinet FortiManager's pricing is competitive, with varying opinions, cost-effective for larger deployments, and negotiable for existing customers.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
I find Fortinet FortiManager to be a bit more expensive, especially when considering the environment.
Head of Presales at AcSys Networks Private Limited
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten.
CISO at a financial services firm with 1,001-5,000 employees
I am satisfied with the licensing cost, and I would rate it an 8.5.
Global Head of IT Infrastructure at EPL Americas
 

Valuable Features

Microsoft Intune offers seamless management, security, and compliance, improving efficiency and reducing manual effort with automation and integration features.
BMC TrueSight Automation for Networks offers automation in configuration management, compliance, reporting, and enhances network security with intuitive features.
Fortinet FortiManager offers centralized management, automation, scalability, and integration, enhancing security and efficiency across complex network environments.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
I can automate the installation of configurations using different programming languages like Python or HPE, and it's a GUI solution, so it's pretty easy to use, even for basic users.
Security Architect at Bouygues Telecom Mobile
Being able to push consistent firewall rules and configuration changes across multiple FortiGates saves a ton of time and reduces errors compared to managing each device individually.
Network Security Engineer/ Firewall Engineer at Charter Communications
I centrally log in to one portal, which is Fortinet FortiManager, and after that, I can access any FortiGate devices and manage them.
Technical Manager at a real estate/law firm with 1,001-5,000 employees
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
378
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Automation fo...
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Configuration Management (22nd), Network Automation (11th)
Fortinet FortiManager
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
74
Ranking in other categories
Network Management Applications (3rd)
 

Mindshare comparison

Configuration Management Mindshare Distribution
ProductMindshare (%)
BMC TrueSight Automation for Networks2.5%
Red Hat Ansible Automation Platform10.1%
HashiCorp Terraform7.5%
Other79.9%
Configuration Management
Network Management Applications Mindshare Distribution
ProductMindshare (%)
Fortinet FortiManager4.2%
Cisco DNA Center8.2%
DataMiner5.7%
Other81.9%
Network Management Applications
 

Featured Reviews

OluwashileAdeniyi - PeerSpot reviewer
Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees
Centralized endpoint security has improved and supports hybrid work and BYOD policies
Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.
SiddharthSinha - PeerSpot reviewer
Chief Executive Officer at Kinsfolk Technology Private Limited
Beneficial compliance management, easy backup configuration, and supports multiple devices
My advice to others is the user should be familiar with the network that the solution that is going to be used. This is a network management tool, and the network engineers or the users of the tool much know how to manage it. The right privilege management should be done because you have to be careful that there are not any accidental changes to the network. Depending upon the roles and responsibilities, the correct access should be given which is very important. I rate BMC TrueSight Network Automation a nine out of ten.
SudeepMaydeo - PeerSpot reviewer
Global Head of IT Infrastructure at EPL Americas
Ensures seamless integration and centralized visibility for network security operations
The version upgrade from a single dashboard for all the firewalls in one click is the beauty of Fortinet FortiManager as the most impactful feature in managing our network security. Fortinet FortiManager's policy management enhances our security protocols by enabling us and giving integrated centralized visibility, which has proven to be very healthy. Because of this, we have identified some of the vulnerabilities in our systems, and we mitigated them through Fortinet FortiManager. The central dashboards and the visibility are what appealed to us to go with Fortinet FortiManager. Fortinet FortiManager has adapted to changes in our network scale and complexity as we have geographically 18 international locations, all equipped with firewalls and some cybersecurity initiatives and IT infrastructure initiatives.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Government
7%
Financial Services Firm
16%
Outsourcing Company
10%
Construction Company
9%
Comms Service Provider
9%
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business193
Midsize Enterprise61
Large Enterprise186
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise17
Large Enterprise21
 

Questions from the Community

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What is your experience regarding pricing and costs for Fortinet FortiManager?
I am satisfied with the licensing cost, and I would rate it an 8.5.
What needs improvement with Fortinet FortiManager?
I think Fortinet FortiManager can be improved as the web page loading is slightly slow.
What is your primary use case for Fortinet FortiManager?
My main use case for Fortinet FortiManager is to manage multiple FortiGate devices. I can confirm that I use Fortinet...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
SAP
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
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