BMC Track-It! vs Snow License Manager comparison

BMC and Flexera are both solutions in the License Management category. BMC is ranked #7 with an average rating of 5.0, while Flexera is ranked #2 with an average rating of 8.0. BMC holds a 5.8% mindshare in LM, compared to Flexera’s 8.5% mindshare. Additionally, 66% of BMC users are willing to recommend the solution, compared to 100% of Flexera users who would recommend it.

BMC Track-It!

Read 5 BMC Track-It! reviews

105 Views
75 Comparison Views

66% willing to recommend

Snow License Manager

Read 2 Snow License Manager reviews

425 Views
143 Comparison Views

100% willing to recommend

BMC Track-It!

Snow License Manager

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 3, 2025

BMC Track-It! and Snow License Manager compete in the IT asset management domain. BMC Track-It! is more favorable in terms of pricing and support, while Snow License Manager's extensive features justify its higher cost, making it appealing to those prioritizing functionality.

Features: BMC Track-It! offers a comprehensive help desk, asset management, and an intuitive ticketing system. Snow License Manager provides capabilities in license optimization, compliance, and detailed reporting for complex licensing needs.

Ease of Deployment and Customer Service: BMC Track-It! has straightforward installation and reliable support, ideal for users who value simplicity and quick setup. Snow License Manager, while potentially challenging to deploy, offers specialized support for software license management, suitable for detailed configurations.

Pricing and ROI: BMC Track-It! has a lower upfront cost and offers a quicker ROI due to its efficient setup model. Snow License Manager, despite higher initial costs, offers long-term savings through advanced license management, appealing to enterprises seeking detailed usage insights.

To learn more, read our detailed BMC Track-It! vs. Snow License Manager Report (Updated: April 2025).

Buyer's Guide

BMC Track-It! vs. Snow License Manager

April 2025

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Helped 849,963 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Track-It!

Ranking in License Management

7th

Average Rating

7.4

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

IT Asset Management (20th)

Snow License Manager

Ranking in License Management

2nd

Average Rating

8.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the License Management category, the mindshare of BMC Track-It! is 5.8%, up from 4.4% compared to the previous year. The mindshare of Snow License Manager is 8.5%, down from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

License Management

Featured Reviews

reviewer2287086

ICT Manager at a legal firm with 11-50 employees

Provides good stability, but it could be intuitive and easier to use

The product’s current version could be easier and straightforward to work with small IT organizations, similar to the older version. Its asset management feature has been significantly affected since the upgrade. Earlier, it was able to perform skill-based routing automatically. We could set up parameters within the system and view the details of the incident or a ticket. The same functionality needs to be fine-tuned in the new system.

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Søren Tøpholm

Software Asset Manager at Copenhagen Airports A/S

It is very easy to use, maintain and deploy

There are situations all the time in my company where the Snow License Manager effectively identifies over-licensing of software, leading to cost savings. It is an effective solution. In Snow License Manager, the most beneficial feature for maintaining compliance revolves around the area of compliance overview. With the product, my company is able to manage all sources of reports on our organization's environment. The reporting analytics feature has aided in our company's decision-making processes. The automated discovery feature in the tool is very good. In my company, I don't know how I would manage if the tool was not available to help me with asset management. The product is easy to maintain. Snow License Manager supports business in contract negotiations by basically giving us all the data to clarify our company's position. I recommend the solution to others. It is very easy to use, maintain, and deploy. I rate the tool an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can manually capture the assets available within the location."

"Using the Help Desk and Purchasing modules, they let us keep track of all the issues in our organization and analyze them for trends."

"Using their problem management process, we can use parent/child tickets and set up public views for our problem work orders."

"Our users have come to expect availability and quick responses, and we are able to provide this thanks to the Track-IT! solution."

"Our efficiency has improved drastically due to a massive reduction in phone calls."

"Track-It! has many features that help make us more efficient and cost effective as a department."

"The customization of the product and reporting capabilities have allowed us to provide upper management the graphs (data) they request that helps validate specific needs that we (IT) have."

"We use it to create and manage our work orders."

More BMC Track-It! pros

"The discovery is excellent. It is agent-based, and it can also operate without one as long as there is an inventory source, such as SCCM. It may take data from the SCCM and normalize it to provide a very clear idea of what the hardware is, what software is running on it, what versions of that software are available, when is the end-of-life, and when they are no longer supported. All of that information is available."

"The product's initial setup phase is very easy."

Cons

"Track-It! works great for a mid-size company, but anything over 700 employees, and trying to use Track-It! for any other areas of the business is difficult."

"The area where we would like to see improvement is in the asset management module."

"There are a few items that I would like changed or extra features that could be added to our current version of this software, but those are all going to be addressed in a future software update."

"The solution is cumbersome to use."

"The product’s current version could be easier and straightforward to work with small IT organizations, similar to the older version."

"Their self-service is not user friendly."

"The support is an area that can be improved. As resellers, we are doing the first-level support because we have trained certified engineers, and we provide support. Because we are in India and they do not have a support center in India, the turnaround time for tickets could be improved. We have to rely on Australia for support."

"The dashboards provided by the solution have certain shortcomings, making it in areas where improvements are required."

Pricing and Cost Advice

"BMC Track-It!’s price is reasonable compared to other products."

"I rate the product price as a four on a scale of one to ten, where one is low, and ten is high."

"I would rate the pricing a seven or eight out of ten. It is not a cheap solution, but it provides good value for money."

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Top Industries

By visitors reading reviews

No data available

Educational Organization

34%

Computer Software Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about BMC Track-It!?

We can manually capture the assets available within the location.

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What needs improvement with BMC Track-It!?

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What is your primary use case for BMC Track-It!?

We use the product primarily for help desk management, including login and resolution of calls. It helps us with IT asset management. We can manually capture the assets available within the locatio...

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What do you like most about Snow License Manager?

The product's initial setup phase is very easy.

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What is your experience regarding pricing and costs for Snow License Manager?

The product's price is neither too high nor too low, meaning it falls under the middle range. I rate the product price as a four on a scale of one to ten, where one is low, and ten is high. There i...

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What needs improvement with Snow License Manager?

The dashboards provided by the solution have certain shortcomings, making it in areas where improvements are required. The dashboards are not very configurable, and there are not many options avail...

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Comparisons

No data available

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Compared 50% of the time

ManageEngine IT Asset Management vs Snow License Manager

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Product Reports

Buyer's Guide

IT Asset Management

January 2025

Download BMC Track-It! product report

Buyer's Guide

License Management

April 2025

Download Snow License Manager product report

Also Known As

BMC Numara Track-It!, Numara Track-It!, Numara

No data available

Overview

Help Desk Automation

Eliminate the manual triage of issues that leads to stacks of sticky notes and emails, problems falling through the cracks, and overworked IT technicians with no way to track or prioritize work.

Knowledge Base

Centralize the documentation of known issues and use keyword search to find solutions. Technicians no longer waste time searching the web and troubleshooting issues that have already been solved by others.

Improved Efficiency

Keep track of how productive the help desk is, identify who needs more training, get feedback on the work technicians perform and justify resource needs to management.

BMC

Snow License Manager is the central information hub of Snow's advanced Software Asset Management (SAM) platform – providing a unified view of all cloud resources, software and hardware assets, license entitlements and application usage metrics.

Flexera

Sample Customers

Florida Hospital, Mitchell International

Imperial Brands, TVO, informa, Bridgestone, UK Food Retailer, Velux, LSE, TalkTalk, Insta, Swedbank

Buyer's Guide

BMC Track-It! vs. Snow License Manager

April 2025

Free Report: BMC Track-It! vs. Snow License Manager

Find out what your peers are saying about BMC Track-It! vs. Snow License Manager and other solutions. Updated: April 2025.

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