BMC Track-It! vs Snow License Manager comparison

BMC Helix and Flexera are both solutions in the License Management category. BMC Helix is ranked #13, while Flexera is ranked #3 with an average rating of 7.5. BMC Helix holds a 5.1% mindshare in LM, compared to Flexera’s 6.8% mindshare. Additionally, 66% of BMC Helix users are willing to recommend the solution, compared to 100% of Flexera users who would recommend it.

BMC Track-It!

Read 5 BMC Track-It! reviews

472 Views
189 Comparison Views

66% willing to recommend

Snow License Manager

Read 3 Snow License Manager reviews

375 Views
375 Comparison Views

100% willing to recommend

BMC Track-It!

Snow License Manager

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 3, 2025

BMC Track-It! and Snow License Manager compete in the IT asset management domain. BMC Track-It! is more favorable in terms of pricing and support, while Snow License Manager's extensive features justify its higher cost, making it appealing to those prioritizing functionality.

Features: BMC Track-It! offers a comprehensive help desk, asset management, and an intuitive ticketing system. Snow License Manager provides capabilities in license optimization, compliance, and detailed reporting for complex licensing needs.

Ease of Deployment and Customer Service: BMC Track-It! has straightforward installation and reliable support, ideal for users who value simplicity and quick setup. Snow License Manager, while potentially challenging to deploy, offers specialized support for software license management, suitable for detailed configurations.

Pricing and ROI: BMC Track-It! has a lower upfront cost and offers a quicker ROI due to its efficient setup model. Snow License Manager, despite higher initial costs, offers long-term savings through advanced license management, appealing to enterprises seeking detailed usage insights.

To learn more, read our detailed BMC Track-It! vs. Snow License Manager Report (Updated: December 2025).

Buyer's Guide

BMC Track-It! vs. Snow License Manager

December 2025

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Track-It!

Ranking in License Management

13th

Average Rating

7.4

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

IT Asset Management (19th)

Snow License Manager

Ranking in License Management

3rd

Average Rating

7.6

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the License Management category, the mindshare of BMC Track-It! is 5.1%, down from 6.0% compared to the previous year. The mindshare of Snow License Manager is 6.8%, up from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

License Management Market Share Distribution
Product	Market Share (%)
Snow License Manager	6.8%
BMC Track-It!	5.1%
Other	88.1%

License Management

Featured Reviews

reviewer2287086

ICT Manager at a legal firm with 11-50 employees

Provides good stability, but it could be intuitive and easier to use

The product’s current version could be easier and straightforward to work with small IT organizations, similar to the older version. Its asset management feature has been significantly affected since the upgrade. Earlier, it was able to perform skill-based routing automatically. We could set up parameters within the system and view the details of the incident or a ticket. The same functionality needs to be fine-tuned in the new system.

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Abhimanyu Mukherjee

Head - IT Asset & Service Management at Nexperia

Offers comprehensive reporting and utilization analysis but pricing remains a concern

The tool has relatively all basic and intermediate capabilities to meet our requirement. The price is a little bit on the higher side than other tools available in the market, except ServiceNow. ServiceNow is pretty expensive, but Snow License Manager is much more cost-effective than ServiceNow. In comparison to other software management tools, Snow License Manager is a bit on the higher side in terms of cost. In terms of capability and ease of use, it's good. We have all types of connectors in Snow License Manager, enabling effective data collection from various sources and reconciling them. Additionally, they have a very comprehensive software recognition library, which consists of a broad list of software signatures. This allows for proper identification of the software installed in the system, particularly within a hybrid environment containing on-prem, cloud, and different types of SaaS software, all of which are supported by their connectors to provide a one-stop shop report for all data sources. We haven't used the automated license tracking feature of Snow License Manager. They have some automation and orchestration functions, but our organization does not utilize them. The utilization analysis tool is effective. The Snow cloud-based functionality is pretty comprehensive for our organization, as Snow License Manager, with its connectors, is capable of providing all the required information, including when the last time a user logged in occurred. This information allows for effective license re-harvesting, along with other necessary functionalities.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The customization of the product and reporting capabilities have allowed us to provide upper management the graphs (data) they request that helps validate specific needs that we (IT) have."

"As a department, we have been able to identify problems and resolve them faster because of the centralized database."

"Track-It! has many features that help make us more efficient and cost effective as a department."

"Using their problem management process, we can use parent/child tickets and set up public views for our problem work orders."

"We can manually capture the assets available within the location."

"Using the Help Desk and Purchasing modules, they let us keep track of all the issues in our organization and analyze them for trends."

"We use it to create and manage our work orders."

"Our users have come to expect availability and quick responses, and we are able to provide this thanks to the Track-IT! solution."

More BMC Track-It! pros

"The discovery is excellent. It is agent-based, and it can also operate without one as long as there is an inventory source, such as SCCM. It may take data from the SCCM and normalize it to provide a very clear idea of what the hardware is, what software is running on it, what versions of that software are available, when is the end-of-life, and when they are no longer supported. All of that information is available."

"The reporting tools of Snow License Manager helped me generate insights into software deployment and usage patterns, particularly for SaaS-based subscriptions, during renewal periods to decide whether to purchase more subscriptions or reduce them, allowing investment of saved funds into other tools."

"The product's initial setup phase is very easy."

Cons

"The solution is cumbersome to use."

"The area where we would like to see improvement is in the asset management module."

"Track-It! works great for a mid-size company, but anything over 700 employees, and trying to use Track-It! for any other areas of the business is difficult."

"Their self-service is not user friendly."

"There are a few items that I would like changed or extra features that could be added to our current version of this software, but those are all going to be addressed in a future software update."

"The product’s current version could be easier and straightforward to work with small IT organizations, similar to the older version."

"The dashboards provided by the solution have certain shortcomings, making it in areas where improvements are required."

"The support is an area that can be improved. As resellers, we are doing the first-level support because we have trained certified engineers, and we provide support. Because we are in India and they do not have a support center in India, the turnaround time for tickets could be improved. We have to rely on Australia for support."

Pricing and Cost Advice

"BMC Track-It!’s price is reasonable compared to other products."

"I rate the product price as a four on a scale of one to ten, where one is low, and ten is high."

"I would rate the pricing a seven or eight out of ten. It is not a cheap solution, but it provides good value for money."

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Top Industries

By visitors reading reviews

No data available

Government

13%

Manufacturing Company

Retailer

Pharma/Biotech Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Snow License Manager?

The product's initial setup phase is very easy.

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What is your experience regarding pricing and costs for Snow License Manager?

The product's price is neither too high nor too low, meaning it falls under the middle range. I rate the product price as a four on a scale of one to ten, where one is low, and ten is high. There i...

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What needs improvement with Snow License Manager?

My only expectation from Snow License Manager is regarding the pricing, as I think it isn't competitive and is on the higher side. Since Flexera acquired it, they are likely trying to maintain thei...

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Comparisons

ServiceNow vs BMC Track-It!

Compared 23% of the time

Vyapin Microsoft 365 Manager vs BMC Track-It!

Compared 20% of the time

Open iT, Inc. vs BMC Track-It!

Compared 16% of the time

Lansweeper vs BMC Track-It!

Compared 14% of the time

BMC Helix Discovery vs BMC Track-It!

Compared 14% of the time

More BMC Track-It! Competitors

ManageEngine IT Asset Management vs Snow License Manager

Compared 74% of the time

IBM Tivoli Asset Management for IT vs Snow License Manager

Compared 26% of the time

More Snow License Manager Competitors

Product Reports

Buyer's Guide

IT Asset Management

December 2025

Download BMC Track-It! product report

Buyer's Guide

Snow License Manager

January 2026

Download Snow License Manager product report

Also Known As

BMC Numara Track-It!, Numara Track-It!, Numara

No data available

Overview

Help Desk Automation

Eliminate the manual triage of issues that leads to stacks of sticky notes and emails, problems falling through the cracks, and overworked IT technicians with no way to track or prioritize work.

Knowledge Base

Centralize the documentation of known issues and use keyword search to find solutions. Technicians no longer waste time searching the web and troubleshooting issues that have already been solved by others.

Improved Efficiency

Keep track of how productive the help desk is, identify who needs more training, get feedback on the work technicians perform and justify resource needs to management.

BMC Helix

Snow License Manager is the central information hub of Snow's advanced Software Asset Management (SAM) platform – providing a unified view of all cloud resources, software and hardware assets, license entitlements and application usage metrics.

Flexera

Sample Customers

Florida Hospital, Mitchell International

Imperial Brands, TVO, informa, Bridgestone, UK Food Retailer, Velux, LSE, TalkTalk, Insta, Swedbank

Buyer's Guide

BMC Track-It! vs. Snow License Manager

December 2025

Free Report: BMC Track-It! vs. Snow License Manager

Find out what your peers are saying about BMC Track-It! vs. Snow License Manager and other solutions. Updated: December 2025.

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