Samanage vs Snow License Manager comparison

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53 views|34 comparisons
100% willing to recommend
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572 views|248 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Samanage and Snow License Manager based on real PeerSpot user reviews.

Find out what your peers are saying about BMC, IFS, Snow Software and others in License Management.
To learn more, read our detailed License Management Report (Updated: May 2024).
769,662 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The best part is the ability to keep records, especially incident records. It's easy to use the tool to store data and monitor it.""The solution has a great filtering feature."

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"The product's initial setup phase is very easy.""The discovery is excellent. It is agent-based, and it can also operate without one as long as there is an inventory source, such as SCCM. It may take data from the SCCM and normalize it to provide a very clear idea of what the hardware is, what software is running on it, what versions of that software are available, when is the end-of-life, and when they are no longer supported. All of that information is available."

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Cons
"The setting up process is not quite easy. It's quite difficult.""The system shuts down about once a month which is frustrating."

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"The dashboards provided by the solution have certain shortcomings, making it in areas where improvements are required.""The support is an area that can be improved. As resellers, we are doing the first-level support because we have trained certified engineers, and we provide support. Because we are in India and they do not have a support center in India, the turnaround time for tickets could be improved. We have to rely on Australia for support."

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Pricing and Cost Advice
  • "I would rate the pricing a seven or eight out of ten. It is not a cheap solution, but it provides good value for money."
  • "I rate the product price as a four on a scale of one to ten, where one is low, and ten is high."
  • More Snow License Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The best part is the ability to keep records, especially incident records. It's easy to use the tool to store data and monitor it.
    Top Answer:We mainly use it for incident logging. We'd like to add service request functionality, but we don't have the knowledge to configure the requests and the workflows properly. We'd like to integrate our… more »
    Top Answer:I use it for incident recording based on your inventory.
    Top Answer:The product's initial setup phase is very easy.
    Top Answer:The product's price is neither too high nor too low, meaning it falls under the middle range. I rate the product price as a four on a scale of one to ten, where one is low, and ten is high. There is a… more »
    Top Answer:The dashboards provided by the solution have certain shortcomings, making it in areas where improvements are required. The dashboards are not very configurable, and there are not many options… more »
    Ranking
    10th
    out of 24 in License Management
    Views
    53
    Comparisons
    34
    Reviews
    2
    Average Words per Review
    362
    Rating
    8.0
    3rd
    out of 24 in License Management
    Views
    572
    Comparisons
    248
    Reviews
    2
    Average Words per Review
    527
    Rating
    8.0
    Comparisons
    Learn More
    Overview
    "Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years. "

    Snow License Manager is the central information hub of Snow's advanced Software Asset Management (SAM) platform – providing a unified view of all cloud resources, software and hardware assets, license entitlements and application usage metrics.

    Sample Customers
    SXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator
    Imperial Brands, TVO, informa, Bridgestone, UK Food Retailer, Velux, LSE, TalkTalk, Insta, Swedbank
    Top Industries
    VISITORS READING REVIEWS
    Construction Company14%
    Financial Services Firm13%
    Computer Software Company10%
    Government9%
    VISITORS READING REVIEWS
    Educational Organization43%
    Financial Services Firm9%
    Government8%
    Computer Software Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise12%
    Large Enterprise61%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise44%
    Large Enterprise43%
    Buyer's Guide
    License Management
    May 2024
    Find out what your peers are saying about BMC, IFS, Snow Software and others in License Management. Updated: May 2024.
    769,662 professionals have used our research since 2012.

    Samanage is ranked 10th in License Management with 3 reviews while Snow License Manager is ranked 3rd in License Management with 2 reviews. Samanage is rated 7.6, while Snow License Manager is rated 8.0. The top reviewer of Samanage writes "Detects incidents quickly, improves our SLA performance and solves issues faster". On the other hand, the top reviewer of Snow License Manager writes "It is very easy to use, maintain and deploy". Samanage is most compared with ServiceNow, SolarWinds Service Desk and Freshservice, whereas Snow License Manager is most compared with BMC Remedy and AWS License Manager.

    See our list of best License Management vendors.

    We monitor all License Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.