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BMC Helix Continuous Optimization vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 7, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Continuous Optimi...
Ranking in IT Operations Analytics
27th
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Infrastructure Capacity Planning (1st), Cloud Cost Management (35th)
ScienceLogic
Ranking in IT Operations Analytics
4th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
Event Monitoring (6th), Unified Communications Monitoring (1st), Network Monitoring Software (16th), Server Monitoring (10th), IT Infrastructure Monitoring (14th), Cloud Monitoring Software (12th), AIOps (10th)
 

Mindshare comparison

As of January 2026, in the IT Operations Analytics category, the mindshare of BMC Helix Continuous Optimization is 1.2%, up from 0.2% compared to the previous year. The mindshare of ScienceLogic is 4.1%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Market Share Distribution
ProductMarket Share (%)
ScienceLogic4.1%
BMC Helix Continuous Optimization1.2%
Other94.7%
IT Operations Analytics
 

Featured Reviews

Appperf677 - PeerSpot reviewer
Application Performance Mnagement Specialist at a insurance company with 5,001-10,000 employees
Enables us to right-size systems to free up resources, and identify performance problems down to the process level
Since I already have a sneak peek into the next releases, I'm very happy about what's going to be included. I would like to see continued support for the legacy parts of the tool, the old, seasoned parts that are very valuable to me. That is a message I continue to give to BMC: All the new stuff's great, but don't take away this really important stuff. That's my biggest fear, that I might lose some of my old functionality that is still extremely valuable. I want to make sure we don't lose any functionality, and that they just still keep delivering on what they're doing. I don't have anything more to ask than what they're offering.
Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement
There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most interesting feature is certainly the simulation of the load using different servers or different KPI parameters of the business."
"We ingest a ton of business data. We are an insurance company and we have business data, like how many quotes are done an hour, and how many policies are sold per hour. The correlation engine in the new TrueSight Capacity Optimization components are wonderful. We can do correlation analysis over months of data, and then we run models to tell our business: 'If you do 1,000 more quotes an hour, we're going to have to upgrade, and we're going to need this much more hardware.'"
"Workload characterization is super important because it lets us figure things out. Many people know, for example, that with Microsoft Word, Word.exe is the executable. Everybody knows their executable, but they don't always know what it does. It also launches other things. This tool has the ability and insight to track those things, and to know: "Oh, you wanted this executable, but this one started this, so you must want this, too." And it tells you what it had to add, what it was using or was spawning."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"A major benefit is eliminating visibility gaps, which motivates me to consolidate tools."
"The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring."
"The most valuable features of ScienceLogic are AI and machine learning."
"The solution provides good infra-monitoring features."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"Power packs."
"Since it is a SaaS-based product, the setup is not very difficult."
 

Cons

"Some of the data management is painful. Some of the new features haven't been implemented in quite the way I would like to get to levels of detail. For example, Visualizer parser doesn't take everything it should out of the Visualizer files. We've had to put in a work-around, but the work-around is not as accurate as what's in the file."
"The memory management of Java application servers should be implemented to be able to size GC and footprint."
"ScienceLogic could improve the implementation, it could be made easier."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"The product is not user-friendly."
"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."
"From a performance perspective, it needs to improve a lot."
"ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services."
"They should improve their support process and add chat."
"The product must educate its strategic partners for deployment."
 

Pricing and Cost Advice

"Right now, the licensing structure is by server. Everybody is licensed somewhat differently, depending on how big they are, how many licenses they have."
"It comes with the OS built in, so no need to purchase an OS license or DB license."
"The pricing model for ScienceLogic could improve."
"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."
"The solution is license-based. It's between $8 and $15, depending on what you need from the product."
"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."
"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."
"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Energy/Utilities Company
13%
Healthcare Company
8%
Transportation Company
7%
Financial Services Firm
12%
Manufacturing Company
11%
Government
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise24
 

Questions from the Community

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What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What is your experience regarding pricing and costs for ScienceLogic?
ScienceLogic is not that expensive and is cost-effective overall.
What needs improvement with ScienceLogic?
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support t...
 

Also Known As

BMC Capacity Optimization, TrueSight Capacity Optimization, BMC Helix Optimize, BMC Helix Continuous Optimization
No data available
 

Overview

 

Sample Customers

Dilliard's
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about BMC Helix Continuous Optimization vs. ScienceLogic and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.