BMC Cloud Lifecycle Management vs ScienceLogic comparison

BMC Helix and ScienceLogic are both solutions in the Cloud Monitoring Software category. BMC Helix is ranked #45, while ScienceLogic is ranked #15 with an average rating of 7.6. BMC Helix holds a 0.3% mindshare in CMS, compared to ScienceLogic’s 2.0% mindshare. Additionally, 80% of BMC Helix users are willing to recommend the solution, compared to 93% of ScienceLogic users who would recommend it.

BMC Cloud Lifecycle Management

Read 5 BMC Cloud Lifecycle Management reviews

494 Views
203 Comparison Views

80% willing to recommend

ScienceLogic

Read 46 ScienceLogic reviews

3,857 Views
1,543 Comparison Views

93% willing to recommend

BMC Cloud Lifecycle Management

ScienceLogic

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

ScienceLogic and BMC Cloud Lifecycle Management are competing products in the cloud management category. ScienceLogic has an advantage in pricing and customer support, while BMC Cloud offers robust features for those prioritizing feature depth.

Features: ScienceLogic provides infrastructure monitoring, advanced analytics, and automation capabilities. BMC Cloud supports lifecycle management, cloud orchestration, and hybrid cloud integration.

Room for Improvement: ScienceLogic could improve in application monitoring, platform compatibility, and integration with third-party tools. BMC Cloud could enhance its dashboard customization, reduce the complexity of orchestration workflows, and improve user interface intuitiveness.

Ease of Deployment and Customer Service: ScienceLogic is known for its straightforward deployment and strong customer service. BMC Cloud requires a more complex setup but offers high-quality support. Organizations seeking simplicity may prefer ScienceLogic, while those needing advanced capabilities may opt for BMC Cloud.

Pricing and ROI: ScienceLogic offers a competitive initial setup cost and delivers ROI through its effective pricing structure and customer service. BMC Cloud may have a higher setup cost but provides ROI with its rich features and lifecycle management. Cost-focused organizations might lean towards ScienceLogic, while those valuing interoperability may prefer BMC Cloud.

To learn more, read our detailed BMC Cloud Lifecycle Management vs. ScienceLogic Report (Updated: September 2025).

Buyer's Guide

BMC Cloud Lifecycle Management vs. ScienceLogic

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Cloud Lifecycle Management

Ranking in Cloud Monitoring Software

45th

Average Rating

7.8

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

Cloud Management (38th)

ScienceLogic

Ranking in Cloud Monitoring Software

15th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Event Monitoring (6th), Unified Communications Monitoring (1st), Network Monitoring Software (26th), Server Monitoring (12th), IT Infrastructure Monitoring (18th), IT Operations Analytics (7th), AIOps (10th)

Mindshare comparison

As of October 2025, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.3%, up from 0.2% compared to the previous year. The mindshare of ScienceLogic is 2.0%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software Market Share Distribution
Product	Market Share (%)
ScienceLogic	2.0%
BMC Cloud Lifecycle Management	0.3%
Other	97.7%

Cloud Monitoring Software

Featured Reviews

Entprssol67

Enterprise Solution Architect at Engineering Ingegneria Informatica SPA

Helps design blueprints in a cloud environment but the support is a major problem

One of the major problems is that support is not so good. I used to have a support expert in Spain but they left two years ago. BMC doesn't invest a lot in network automation but network automation is a major point in CLM. There aren't any experts here in Europe, maybe they have in America, I don't know. The main problem is the support in Europe. We had a lot of problems with the people who got put on our cases. The agents that we were assigned to were not so capable. They wanted to replicate the problem. If you have an incident, it takes a lot of time to troubleshoot the problem. The incident support is not so good. The technicians don't know the platform well. BMC doesn't want to invest in CLM. Two years ago we had a lot of problems. Maybe BMC realized that CLM is an end of life product.

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Michael Wenn

CEO / Co-Founder at Aiops ltd

Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement

There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."

"Assesses change impact or completes an audit using multiple dashboard views."

"Supports unattended installs and image-based, script-based, or template-based provisioning."

"Automates Java EE Application Deployment from an SCM system."

"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."

"You can tie together your public and private cloud infrastructure into a "single pane of glass"."

"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."

"One of the valuable features is rapid dashboards."

"ScienceLogic's custom enablement, which I can achieve as a Python developer, is unique."

"Power packs."

"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."

"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."

"The power flow is great."

"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."

"I recommend ScienceLogic to other users."

More ScienceLogic pros

Cons

"The installation and configuration can be tricky due to it being built on Remedy."

"One of the major problems is that support is not so good."

"Needs integrations with other providers to provide a custom public cloud environment."

"They need a little more self-service."

"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."

"The product must educate its strategic partners for deployment."

"Admins do not have direct access to the reporting."

"They should add CLI command modes and scripts for high performance."

"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."

"If I were a small to medium business, I probably wouldn't choose this provider. It is a heavily configurable, heavyweight, and scalable IT solution for IT infrastructure monitoring."

"ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services."

More ScienceLogic cons

Pricing and Cost Advice

Information not available

"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."

"It comes with the OS built in, so no need to purchase an OS license or DB license."

"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."

"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."

"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."

"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."

"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."

"The solution is license-based. It's between $8 and $15, depending on what you need from the product."

More ScienceLogic pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

12%

Manufacturing Company

10%

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	11
Large Enterprise	24

Questions from the Community

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What do you like most about ScienceLogic?

The tool is quite easy to deploy, and it offers very good support.

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What is your experience regarding pricing and costs for ScienceLogic?

ScienceLogic is not that expensive and is cost-effective overall.

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What needs improvement with ScienceLogic?

I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support t...

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Product Reports

Buyer's Guide

Cloud Management

October 2025

Download BMC Cloud Lifecycle Management product report

Buyer's Guide

ScienceLogic

September 2025

Download ScienceLogic product report

Also Known As

BMC CLM

No data available

Overview

BMC's cloud management platform drives digital innovation with agile, full-stack service provisioning across cloud and traditional platforms. BMC Cloud Lifecycle Management scales easily while integrating with essential compliance and governance policies to reduce risk.

BMC Helix

ScienceLogic excels in customizable dashboards, seamless integrations, and real-time data analysis, supporting diverse IT environments with multi-tenant capabilities.

ScienceLogic provides robust infrastructure and network monitoring, catering to cloud, applications, and server environments. It supports hybrid setups, integrating with CMDB and ticketing systems while automating incident management. ScienceLogic's PowerPacks eliminate visibility gaps and its adaptable nature supports modern and legacy systems. Offering agentless monitoring, it ensures efficient operations with scalable infrastructure support and detailed reporting. However, the interface complexity and need for professional support can present usability challenges. Enhancements in reporting, application coverage, API support, and customization are desirable for improved user experience.

What are ScienceLogic's most important features?

Customizable Dashboards: Tailor views for precise monitoring across different environments.
PowerPacks: Extensive device integrations reduce visibility gaps.
Real-time Data Analysis: Enables quick decision-making with up-to-date insights.
Seamless Integration: Compatible with multiple platforms to unify IT systems.
Adaptive Infrastructure: Supports both modern and legacy systems with ease.

What benefits should users look for in reviews?

Operational Efficiency: Automates event management and simplifies monitoring tasks.
Scalable Support: Grows with the organizational needs, accommodating larger infrastructures.
Comprehensive Reports: Provides complete oversight for informed strategic planning.
Enhanced Adaptability: Unifies diverse technological environments efficiently.

ScienceLogic is often implemented across industries requiring detailed attention to infrastructure and network monitoring. It finds utility in managing hybrid environments, integrating seamlessly with essential systems like CMDB and ticketing platforms. Its scalability and adaptability are valued in unifying complex, diverse environments under one monitoring platform.

ScienceLogic

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell

Buyer's Guide

BMC Cloud Lifecycle Management vs. ScienceLogic

September 2025

Free Report: BMC Cloud Lifecycle Management vs. ScienceLogic

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