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BlueCat Edge vs TitanHQ WebTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlueCat Edge
Ranking in Domain Name System (DNS) Security
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
TitanHQ WebTitan
Ranking in Domain Name System (DNS) Security
8th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
18
Ranking in other categories
Secure Web Gateways (SWG) (25th), Internet Security (7th), Web Content Filtering (2nd)
 

Mindshare comparison

As of May 2025, in the Domain Name System (DNS) Security category, the mindshare of BlueCat Edge is 3.3%, up from 2.3% compared to the previous year. The mindshare of TitanHQ WebTitan is 2.4%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security
 

Featured Reviews

LeandroFreitas - PeerSpot reviewer
We see the benefits immediately, it can identify DNS threats, and is flexible
The most impressive feature of BlueCat Edge is its versatility combined with robust security. It acts as a central platform that intelligently routes traffic to the correct resolver while simultaneously enforcing security policies. This includes the ability to blacklist malicious domains or redirect traffic, providing a significant security advantage. In my experience, I've successfully migrated nearly 100,000 internal IP addresses across 14 global data centers using BlueCat Edge, handling a substantial amount of traffic with ease. The interface is user-friendly, and what I find most helpful is the ability to quickly view logs. These logs contain all the queries from internal clients and the corresponding responses from the DNS service, making troubleshooting DNS traffic significantly easier. In the past 24 hours, we've seen 86,000 unique IP addresses using the service, though this number likely fluctuates seasonally. Overall, it's the best solution I've found for troubleshooting DNS traffic. The unparalleled visibility offered by BlueCat Edge is arguably the most critical benefit we receive.
Pusa Alexandru-Catalin - PeerSpot reviewer
Provides basic email protection features but needs improvement in learning capabilities
TitanHQ does a middle-of-the-road job like Bitdefender and SensorNet, and it has a learning feature, though it's not as advanced as previous technology. In the past, I used a far superior product with no false alarms and minimum spam. This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The unparalleled visibility offered by BlueCat Edge is arguably the most critical benefit we receive."
"BlueCat has increased security efficiency tremendously within the first month of deployment."
"Edge has reduced the complexity and has been more reliable."
"It allows us to easily monitor our subnets and routers."
"The namespace and access control features are notable."
"What I found most valuable is the ability to put it in place and integrate it very quickly. It allows us to create routing rule sets to route DNS traffic where it needs to go most efficiently in our environment."
"IP Address Management (IPAM) is the most valuable."
"We implemented BlueCat Edge to solve the visibility and security issues we were having."
"It has been easy to understand and use customization options provided by WebTitan."
"Not a whole lot of oversight is required after WebTitan is installed. I get email notifications and occasionally browse the reporting. This is pretty important because I don't have the bandwidth to actively monitor all this stuff 24/7. It is just not possible. Therefore, it is important that it doesn't require a lot of my time once it is deployed and working."
"It doesn't require installing an agent or software on individual workstations, which is very important for us. I don't have to go around every single machine and/or push updates out because of this product. The product improves on its own without having to go to workstations, which is an ideal thing because it doesn't tie up staff's time to upgrade the machines. I don't need to upgrade the software to make WebTitan work. I wish all products were that way."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"One of the most valuable features is the setup, right out-of-the-box. We rarely touch anything to do with WebTitan. That low administration is one of the huge features."
"The web filtering is the most valuable feature. The OTG client was the determining factor."
"Among the valuable features of WebTitan are the ability to white-label it, which is important for us, the fact that it is fully a cloud platform... and the ability to integrate with Active Directory"
"Their report tool is the most valuable. By using the URL-base filtering, their reports give me a clear view of who is accessing what as well as which computer may have a virus or malware."
 

Cons

"Its price is on the higher side."
"I have concerns about several aspects of BlueCat's site management."
"The main improvement for BlueCat Edge's security configuration would be more granular control."
"A more graphical user interface would be a benefit."
"BlueCat should consider deploying feature enhancement requests faster, especially if they are simple to implement."
"I would like to see improvements in threat detection and the ability to add categorization for blocking queries, such as those related to adult entertainment."
"BlueCat should consider deploying feature enhancement requests faster, especially if they are simple to implement."
"One pain point concerning DNS Edge is the inability to see per Edge endpoint, what devices are querying against it. They do have the capability for you to look at that data, but the data is roughly 24 to 48 hours old. I am looking for real-time data, and I cannot get that per Edge endpoint."
"It works for us, and I have no real complaints about it. It is self-intuitive, but it could have intuitive help where you don't have to email somebody asking how you do something. They might already have it, but I've never used it."
"One issue that they have just solved is that there's a new interface for paying bills. I had an issue when I tried to pay with our debit card last year, but with the new payment interface, they have solved that."
"The Oauth1 protocol has a lot of issues with authentication and it made it very difficult to initially authenticate with the API."
"There were a few little glitches in the beginning when rolling out the client app that resides on laptops."
"I've been trying to install an OTG on Windows 7 machines, and I simply can't get it to work."
"There are some small bugs in the real-time login environment. There is a real-time login and you can see which URLs are blocked or allowed for every user. They should make sure this is resolved in future releases."
"The interface is a little dated and a little awkward at times. That's a minor problem. It's workable."
"I would like to have a live chat feature with their support. This is one of the things that I like that they haven't offered yet. If they have live support, then at least I can work with an engineer when I have a problem and not have to wait for the engineer to respond."
 

Pricing and Cost Advice

"One of the nice benefits of getting DNS Edge is that you buy the subscription, and you are allowed to deploy as many Edge endpoints as you need. You do not need a separate license for each one. If you deploy 20 of them, you will not be billed for that many. It is one subscription. You can deploy as many as you need and consume as much as you need. The cost comes in based on the number of IPs that you are consuming and running through DNS Edge. We have that pretty much locked in for what we need for internal purposes. Being able to save money on deploying Edge endpoints has saved us drastically from deploying other BlueCat products in lieu of that."
"We find the current pricing model more reasonable compared to the previous per-IP pricing."
"The licensing model for BlueCat Edge seems very good, although I can't confirm if it's specific to our contract."
"I'm doing a costing and licensing comparison between the BlueCat DNS Integrity and Micetro by Men&Mice. BlueCat has given me a range instead of a specific price. They gave me a range of ten thousand to two hundred thousand USD. That was a bit too wide for the cost comparison. Based on what I'm seeing, they are definitely on the higher side and very expensive."
"It's very aggressively priced, which is something that we definitely like."
"The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good."
"The licensing, although I can't remember the exact cost, was very affordable. I want to say it was maybe $40 per license."
"WebTitan helps reduce costs associated with web filtering. In the event that somebody was compromised due to browsing the Internet, there will be at least one device offline. The time and energy spent cleaning that thing up and getting it back online, as well as having that user set up with some sort of a solution so they can continue working, makes it well worth the money. If a single device has been compromised, my time and the potential of having to buy additional hardware is worth at least a couple thousand dollars. Worst case scenario, if our entire organization or the majority of our organization got compromised, then it could get into the 50,000-plus for recovery. It depends on if it is a massive ransomware attack where it has pretty much crippled our entire business."
"It's very reasonably priced. We don't have to go for a monthly plan or anything like that. There are no extra costs in addition to the standard licensing fee."
"For licensing, if I remember right, we told them how many users we have, and they told us the price, which we okayed. There were no add-ons. There might be a slight increase like everybody else, but there weren't any add-ons."
"There are lots of products out there, and most of them are a lot more expensive. Overall, I'm very happy with SpamTitan. It has been a great solution for a very small library."
"The cost could be lower, though it is not currently prohibitive for larger companies."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
University
9%
Manufacturing Company
9%
Computer Software Company
22%
Manufacturing Company
9%
Educational Organization
7%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BlueCat Edge?
We implemented BlueCat Edge to solve the visibility and security issues we were having.
What is your experience regarding pricing and costs for BlueCat Edge?
I'm not aware of the exact pricing and licensing as I was not part of the procurement process. However, there was a significant cost reduction thanks to BlueCat Cloud DNS managing external solutions.
What needs improvement with BlueCat Edge?
BlueCat should consider deploying feature enhancement requests faster, especially if they are simple to implement. They need to focus and deploy such features in the next version itself, which woul...
What is your experience regarding pricing and costs for TitanHQ WebTitan?
The pricing of TitanHQ is more or less similar to other tools. I would be willing to pay more for a better service.
What needs improvement with TitanHQ WebTitan?
The technology employed by TitanHQ doesn't learn enough and is still on the basic side. I had previously used 'only my email' service, which had superior features, went bankrupt due to technical is...
What is your primary use case for TitanHQ WebTitan?
I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.
 

Also Known As

BlueCat DNS Edge
WebTitan, WebTitan Web Filter
 

Overview

 

Sample Customers

Swisslos, Cologne Bonn Airport, TYROLIT
Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
Find out what your peers are saying about BlueCat Edge vs. TitanHQ WebTitan and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.