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Blue Prism Cloud vs UiPath Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Users anticipate ROI, with some experiencing quick returns, improved processes, error reduction, and efficiency gains via automation.
Sentiment score
7.3
UiPath Platform boosts ROI by reducing manual labor, enhancing efficiency, saving time, and enabling focus on high-value tasks.
Additionally, if we consider a scenario where ten people were initially working on a task, using the automation could reduce headcount and lead to significant cost savings.
Cloud & AI Architect at a tech vendor with 10,001+ employees
It has saved about 20% to 30% of costs.
Governance Director at Diyar United Company
We have seen a 100% return on investment.
Software Engineer at university of southern california
UiPath has reduced human error and saved employee time.
Developer at a manufacturing company with 10,001+ employees
 

Customer Service

Sentiment score
7.5
Blue Prism Cloud support is generally effective, though some users find it less flexible than competitors like UiPath.
Sentiment score
7.0
UiPath's customer service is praised for responsiveness, but users note disparities across support tiers and regions.
I would rate the technical support of Blue Prism Cloud between seven to eight out of ten.
Cloud & AI Architect at a tech vendor with 10,001+ employees
They were very helpful, addressing the issue in three hours.
Consultor at Visagio
Even though they are external, I can ping them on Slack and I get a response right away, so they really make it very accessible to be in touch.
Senior Finance Manager at a retailer with 5,001-10,000 employees
He works through whatever unique internal environment scenarios we have to overcome to make sure that it's doing exactly what we need, even though we're constantly having new security measures to implement on top of it.
Senior Manager, Tools & Automation at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.3
Blue Prism Cloud is scalable and efficient for large tasks, but some prefer rivals for easier enhancements.
Sentiment score
7.6
UiPath Platform provides scalable, easy-to-deploy automation, seamlessly integrating with infrastructure to support growing enterprise demands.
As it adopts a decentralized model, I haven't encountered any scalability issues.
Cloud & AI Architect at a tech vendor with 10,001+ employees
The solution is capable of scaling with just a few clicks.
Hyper Automation Practice Head | RPA Manager at a tech services company with 11-50 employees
The scalability of the UiPath Platform rates a ten out of ten.
Application Architect / Project Manager at KNDS France
From a technical standpoint, it's essential to make the right technical decisions and design a scalable solution.
Solutions Architect at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
7.8
Blue Prism Cloud is highly rated for stability, with reliable performance despite occasional minor browser extension or upgrade issues.
Sentiment score
7.3
UiPath Platform is generally stable but experiences issues during updates, with success depending on integration and expertise.
Overall, there was only one instance of downtime in four years, which did not create any significant impact.
Senior Business Analyst at a healthcare company with 1,001-5,000 employees
I have not experienced any downtime, crashes, or performance issues.
Senior Manager, Information Technology at Autodesk, Inc.
Over six years, we have created zero support cases with UiPath.
Director, Applications at a retailer with 10,001+ employees
 

Room For Improvement

Blue Prism Cloud needs simpler interface, more integrations, improved training, support, and enhanced infrastructure for better user experience.
Users seek improved coding, security, stability, and AI features in UiPath Platform, along with better documentation and integration support.
The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents.
Cloud & AI Architect at a tech vendor with 10,001+ employees
Adding more AI could help in small tasks that require intelligence or machine learning, leading to the next stage of automation.
Governance Director at Diyar United Company
If the UI changes or a label is changed, sometimes the whole flow breaks.
Student at a university with 1,001-5,000 employees
Regarding additional functionality for UiPath, I believe that additional features will only come into play when you start talking to the customers, accept feedback, and work on it.
Team lead at a manufacturing company with 10,001+ employees
 

Setup Cost

Blue Prism Cloud's pricing is higher than other RPA solutions, competitive for large enterprises but challenging for smaller ones.
UiPath Platform pricing varies, higher than competitors, but offers strong ROI for enterprises; smaller businesses may struggle with costs.
In the SaaS mode, the pricing structure is indeed more flexible compared to the previous enterprise-based licensing.
Cloud & AI Architect at a tech vendor with 10,001+ employees
Most of the UiPath products are priced higher than competitors.
Developer at a manufacturing company with 10,001+ employees
The cost can be a barrier in Hungary, making it difficult for me to persuade others to invest, especially when unattended robots come at a significant price point.
RPA Developer at a consultancy with 11-50 employees
When compared to competition, such as Microsoft's Power Automate platform or IBM Cloud Pak, UiPath is expensive.
Solutions Head of Software at Raya Integration
 

Valuable Features

Blue Prism Cloud offers user-friendly automation with easy deployment, robust security, AI capabilities, and no-code features for efficiency.
UiPath Platform offers user-friendly automation with AI features, integration, and resources to boost productivity and streamline workflows.
Over time, Blue Prism Cloud has evolved significantly, transitioning from a code-intensive approach to a more no-code capability, which is one of the advancements I appreciate.
Cloud & AI Architect at a tech vendor with 10,001+ employees
The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability.
Governance Director at Diyar United Company
Our use of automation sped up the process of getting paid from insurance companies, saving us substantial amounts of money.
Software Engineer at university of southern california
Whenever they release a product, they also release a course in UiPath Academy. So, you can get familiarized with the product and understand the new capabilities.
Developer at a manufacturing company with 10,001+ employees
 

Categories and Ranking

Blue Prism Cloud
Ranking in Robotic Process Automation (RPA)
8th
Ranking in Agentic Automation
6th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
45
Ranking in other categories
No ranking in other categories
UiPath Platform
Ranking in Robotic Process Automation (RPA)
1st
Ranking in Agentic Automation
2nd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
910
Ranking in other categories
AI-Agent Builders (1st), Business Orchestration and Automation Technologies (1st), AI Finance & Accounting (2nd)
 

Mindshare comparison

As of January 2026, in the Agentic Automation category, the mindshare of Blue Prism Cloud is 2.3%, up from 1.4% compared to the previous year. The mindshare of UiPath Platform is 21.6%, down from 29.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Agentic Automation Market Share Distribution
ProductMarket Share (%)
UiPath Platform21.6%
Blue Prism Cloud2.3%
Other76.1%
Agentic Automation
 

Featured Reviews

AyanBanerjee - PeerSpot reviewer
Cloud & AI Architect at a tech vendor with 10,001+ employees
Automation and AI integration enhance performance and user experience
The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents. I believe more capabilities in that area could be beneficial. At the moment, I don't recall any specific features or functionalities missing from Blue Prism Cloud that come to mind. In terms of complexity, I find that Blue Prism Cloud is somewhat straightforward to use. Flexibility-wise, it engages well with Microsoft-based technologies. However, there are challenges with OCR capabilities that remain an issue. While there are readily available features that work well, the effectiveness does depend significantly on the type of use case I am implementing.
reviewer2761431 - PeerSpot reviewer
Manager Rpa at a retailer with 10,001+ employees
Significantly reduces manual effort and improves team workflows through automated ticketing
We've used Agent Builder, IXP, and Maestro for orchestration. We have created context-grounded searches or chatbots using context grounding, and we also use context grounding within an Agentic flow where a bot or agent reads ServiceNow tickets to determine whether it has been assigned to the right work group. If it has not been assigned correctly due to human error, it automatically reassigns it to the right group. I would assess Agentic AI's ability to extract data points as effective. We created an agent for the purpose of extracting data, though not in a document. We created what we call an email conversation agent that engages with a customer, vendor, or someone in an email conversation with a set goal of extracting specific data points for an action to be performed subsequently. The one automation we have deployed in production involves the agent interacting with team members to collect data points and create a ServiceNow ticket. We appreciate almost all features of UiPath Platform, with one of the most successful ones being the use of Coms Mining. Most of the new features related to AI have all been good, and we use Agentic. We have already created a few agents and have started to use Maestro for a few flows, though we are not yet there to orchestrate an end-to-end workflow. We have good ROI from the automations we have developed with UiPath Platform, which far exceeds the investment in the platform. It has saved us tens of thousands of hours in manual effort, making the team members happy to pursue other things of value.
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
10%
Educational Organization
10%
Performing Arts
10%
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
10%
Performing Arts
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise7
Large Enterprise21
By reviewers
Company SizeCount
Small Business249
Midsize Enterprise143
Large Enterprise666
 

Questions from the Community

What do you like most about Blue Prism Cloud?
It's easy to use, the interface, the the the the queries is which we use. It's user friendly.
What is your experience regarding pricing and costs for Blue Prism Cloud?
Concerning pricing, it's moderate now, but when it comes to the cloud, it is a bit expensive.
What needs improvement with Blue Prism Cloud?
The area for improvement in Blue Prism Cloud is the support component. Whenever I reach out to the Blue Prism community, they consistently request knowledge sessions for everything, whether it is a...
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages that you can integrate into your project that is specifically made to work w...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...
 

Also Known As

Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce
UiPath Maestro, UiPath Apps, UiPath Agent Builder
 

Overview

 

Sample Customers

Cabot Credit Management, Hovis, Utilita
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about Blue Prism Cloud vs. UiPath Platform and other solutions. Updated: December 2025.
880,490 professionals have used our research since 2012.