Blue Prism Cloud vs SAP Intelligent RPA comparison

SS&C Blue Prism and SAP are both solutions in the Robotic Process Automation (RPA) category. SS&C Blue Prism is ranked #8 with an average rating of 7.8, while SAP is ranked #13 with an average rating of 7.0. SS&C Blue Prism holds a 1.6% mindshare in RPA, compared to SAP’s 1.7% mindshare. Additionally, 97% of SS&C Blue Prism users are willing to recommend the solution, compared to 87% of SAP users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Blue Prism Cloud and SAP Intelligent RPA are prominent players in the automation solutions market. Based on the available data, while Blue Prism Cloud is favored for stability and mature automation features, SAP Intelligent RPA stands out for its integration capabilities and adaptability.

Features: Blue Prism Cloud is appreciated for stability, ease of deployment, and robust security. It offers mature automation features and has a community version for increased accessibility. SAP Intelligent RPA is recognized for flexibility, integration with CRM and databases, and easy automation deployment. Its orchestration and job management features add to its adaptability.

Room for Improvement: Blue Prism Cloud could improve its user-friendliness for non-technical users, reduce costs, and offer better licensing terms. It needs enhancements in training simplicity and greater developer support. SAP Intelligent RPA needs more built-in AI tools, clearer error messages, and improved data extraction flexibility. Both platforms face challenges with cost-effective and transparent licensing.

Ease of Deployment and Customer Service: Blue Prism Cloud offers flexible deployment models, including hybrid and public clouds, but has mixed reviews on technical support responsiveness. SAP Intelligent RPA's deployment is focused on on-premises and public cloud, with straightforward but limited customer service support. Users report Blue Prism Cloud offers superior, proactive support.

Pricing and ROI: Blue Prism Cloud is criticized for high costs and complex licensing, which could deter smaller businesses. SAP Intelligent RPA provides a more adaptable and cost-effective model with usage-based pricing, which is easier for businesses to manage. Both aim to improve ROI through automation, though SAP's pricing may provide quicker financial benefits.

To learn more, read our detailed Blue Prism Cloud vs. SAP Intelligent RPA Report (Updated: June 2026).

Buyer's Guide

Blue Prism Cloud vs. SAP Intelligent RPA

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of June 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.5%, down from 10.0% compared to the previous year. The mindshare of Blue Prism Cloud is 1.6%, up from 1.4% compared to the previous year. The mindshare of SAP Intelligent RPA is 1.7%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	5.5%
Blue Prism Cloud	1.6%
SAP Intelligent RPA	1.7%
Other	91.2%

Robotic Process Automation (RPA)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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AyanBanerjee

Cloud & AI Architect at a tech vendor with 10,001+ employees

Automation and AI integration enhance performance and user experience

The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents. I believe more capabilities in that area could be beneficial. At the moment, I don't recall any specific features or functionalities missing from Blue Prism Cloud that come to mind. In terms of complexity, I find that Blue Prism Cloud is somewhat straightforward to use. Flexibility-wise, it engages well with Microsoft-based technologies. However, there are challenges with OCR capabilities that remain an issue. While there are readily available features that work well, the effectiveness does depend significantly on the type of use case I am implementing.

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SantoshSundar

RPA Technical Solution Lead at Infomentum

Helps automate processes but needs to offer different licensing models to users

Right now, I am not working on process mining at the minute. Before I switched to the company, I worked extremely closely with the process mining tool from UiPath, SAP BTP, and the process mining that they had created. I am working with MuleSoft Automation and Anypoint. We are not doing any sort of process mining at the minute, but in my company, because MuleSoft is one of the only RPA tools that we are looking at, we have another application called Appian that we are trying to explore now. Appian has process mining capability, which is why we thought we would look at it along with AI capabilities.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Having a cloud-based deployment provides more flexibility because we just need an internet connection for connecting the agent into the AA cloud."

"Pulling data from web pages using Object Cloning has been an absolute delight."

"Automation Anywhere has improved my company significantly; earlier we were dependent on the client installed on local machines, but now it is completely web-based, so we don't have to worry about having a dedicated VM."

"In the finance department, this solution has saved us a lot of money."

"There are more valuable features with the updated solution; now they have both the list view and the flow view, they have increased some features in terms of data types, they now have good usage of the data table and have added variable types, and it's convenient."

"It's pretty simple and non-invasive."

"AA has improved our efficiency and saved on manual hours because no manual interaction is required."

"Automation Anywhere is stellar and the pre-built bots on the bot store help reduce the development time and effort. The IQ Bot solution can read from scanned images and documents which has hugely benefited the mortgage processing team."

More Automation Anywhere pros

"The most valuable feature is the ability to write custom code, which makes it more helpful than Automation Anywhere or other RPA tools."

"This solution is pretty stable, and some of our clients have automated complex processes and it works well."

"This product has additional functionality over Blue Prism Cloud Enterprise."

"Blue Prism offers the whole package for LPR developers; it's a useful tool to automate anything, and as an LPR developer, I think the most important feature is that it lets you get anything into blocks of code that you can use anywhere."

"We can save on staff costs by automating processes."

"It works well, allowed for easy access, the usability is good, and it’s scalable."

"UiPath is also user-friendly."

"There is no latency in the product."

More Blue Prism Cloud pros

"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."

"The initial setup of SAP Contextor is easy."

"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."

"SAP Contextor has improved our organization by giving us better operational efficiency."

"Contextor is a good solution for a Citrix environment."

"Scalability is fine. It is pretty nice."

More SAP Intelligent RPA pros

Cons

"Automation Anywhere can be improved by integrating self-correction capabilities into the bots, particularly as we develop RPA, where changes in environment paths require additional redeveloping efforts."

"Especially while using v11, I often experience freezes with OCR extraction from PDF files."

"I would like more integration with Microsoft Excel. More screenshots that can be integrated with Excel would help our customers too."

"Automation Anywhere has to improve its technical features."

"Attended automation sometimes might go into exceptions, thus we need to monitor it in-between, then check whether it is working properly. This way, we ensure the bot is working properly."

"The solution should include an analytics dashboard. As the space is maturing, many vendors sell functionalities as separate components so this is not unique to the solution."

"In the age of AARI and Automation Anywhere 2019 IQ Bot, the biggest challenges for me and my company are understanding the product and implementing it at the right place."

"Our users would like more online community forums where they can exchange information. I would also like a better way to monitor and manage all the automations we have running within our systems because our CoE governance must be robust so we are always aware of what's happening."

More Automation Anywhere cons

"Blue Prism Cloud needs to improve its AI capabilities."

"Lacking advance features like CIO and optical character recognition"

"However, there are challenges with OCR capabilities that remain an issue."

"There are a few smart services that are not available in Blue Prism. For example, Excel sheets that are converted into a CS sheet have limitations with the number of columns when imported. This could be improved."

"Having more AI functionality would be an improvement."

"Blue Prism Cloud could improve by having more innovations for the solution, such as more capability. I am looking for cloud-based services, such as Power Automate that we can recommend for cloud customers. UiPath and Automation Anywhere have more innovation in their solution."

"If Blue Prism could integrate into Azure SQL because it's essentially an on-prem code, on infrastructure as a service. So, Blue Prism has moved the infrastructure into the cloud, but they haven't necessarily moved the application into cloud-native."

"The version control could be improved and made consistent. There is a discrepancy between the versions on premise and the cloud versions."

More Blue Prism Cloud cons

"SAP Contextor could improve by automating some processes."

"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."

"I found that the SAP scripting of a program is easier than SAP Contextor."

"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."

"The support is expensive."

More SAP Intelligent RPA cons

Pricing and Cost Advice

"It is expensive. Automation Anywhere has reduced the price slightly, as we have grown. However, the price is still excessive enough that we are engaged in PoCs on other tools."

"Licensing for Automation Anywhere (AA) is paid on a yearly basis. Out of all the RPA tools, it has the most value for money, e.g. what you pay is what you get."

"The cost is affordable, which makes an easy barrier to entry for the RPA market."

"When I started working on it, it was difficult to obtain a trial version (barrier to entry). Now, they have a Community Edition, which may make it easy to get started."

"The pricing and licensing are definitely moderate to costly but easily recoverable by achieving ROI quickly."

"Annually, we are paying almost one million reais."

"Its usage is expensive for us because my user base is mostly in Manila and KL. The unit cost of labor is cheaper there than in the U.S. or Australia, which puts a bit more stress on how to get a positive ROI while continuing to use it."

"In terms of pricing, it's not at all cheap, and that's a concern. The licensing cost is very high. While I don't know the exact prices of other tools, Microsoft offers the lowest pricing for its RPA platform compared to UiPath and Automation Anywhere."

More Automation Anywhere pricing and cost advice

"There are many RPA solutions available from different vendors and the pricing for Blue Prism is competitive."

"I would rate the pricing a five out of ten, with one being cheap and ten being expensive."

"Pricing can be negotiated in situations where there will be heavy usage."

"Annual licensing costs were somewhere between $5,000 - $10,000 for the development tool. For the control tower, I think fees were about $50,000 annually."

"Though I don't have many details, I think Blue Prism Cloud is an expensive product compared to the other tools in the market since you need to pay for resources like machines."

"When compared with UiPath, I believe it will be difficult for Blue Prism to maintain its market share."

"The default configuration does not include large-scale log injection, but if you require, such integration, it may incur additional costs per gigabyte. I don't have the exact pricing information for log injection, but it is possible that it varies depending on the volume of data. While there may be a basic service included, additional features might come at an extra cost. When working with cloud environments like VMs, calculating costs involves considering factors such as usage duration, network traffic, inbound and outbound data transfer, as well as network access control. The pricing structure for cloud coverage solutions follows a similar pattern, although specific pricing details would need to be obtained separately."

"We pay about $15,000 per quarter in licensing costs. We don't have to pay for any other extra costs. There isn't, for example, an extra cost for technical support. We just pay the licensing."

More Blue Prism Cloud pricing and cost advice

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

"The pricing is not that expensive. It is manageable."

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Construction Company

12%

Manufacturing Company

11%

Computer Software Company

Construction Company

14%

Marketing Services Firm

Manufacturing Company

Financial Services Firm

Manufacturing Company

12%

Construction Company

10%

Financial Services Firm

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	154
Midsize Enterprise	82
Large Enterprise	536

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	7
Large Enterprise	22

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	4

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What is your experience regarding pricing and costs for Blue Prism Cloud?

Concerning pricing, it's moderate now, but when it comes to the cloud, it is a bit expensive.

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What needs improvement with Blue Prism Cloud?

The area for improvement in Blue Prism Cloud is the support component. Whenever I reach out to the Blue Prism communi...

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What is your primary use case for Blue Prism Cloud?

My use case for Blue Prism Cloud is for automation.

See all answers

What needs improvement with SAP Contextor?

The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would b...

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What is your primary use case for SAP Contextor?

The inputs of SAP Intelligent RPA used to come from the process mining output. Whenever we connect process mining to ...

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What advice do you have for others considering SAP Contextor?

Speaking about bot creation and management features, I rate the tool as four out of five compared to the other market...

See all answers

Comparisons

UiPath Platform vs Automation Anywhere

Compared 13% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 11% of the time

Blue Prism vs Automation Anywhere

Compared 7% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

AutomationEdge vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

UiPath Platform vs Blue Prism Cloud

Compared 14% of the time

Blue Prism vs Blue Prism Cloud

Compared 7% of the time

Nintex RPA vs Blue Prism Cloud

Compared 5% of the time

Fortra's Automate vs Blue Prism Cloud

Compared 5% of the time

IPsoft 1RPA vs Blue Prism Cloud

Compared 3% of the time

More Blue Prism Cloud Competitors

UiPath Platform vs SAP Intelligent RPA

Compared 16% of the time

SAP Build Process Automation vs SAP Intelligent RPA

Compared 10% of the time

Jacada Intelligent Agent Engagement vs SAP Intelligent RPA

Compared 5% of the time

Redwood Software - Finance Automation Edition vs SAP Intelligent RPA

Compared 5% of the time

ABBYY Vantage vs SAP Intelligent RPA

Compared 4% of the time

More SAP Intelligent RPA Competitors

Product Reports

Buyer's Guide

Automation Anywhere

June 2026

Download Automation Anywhere product report

Buyer's Guide

Blue Prism Cloud

June 2026

Download Blue Prism Cloud product report

Buyer's Guide

SAP Intelligent RPA

May 2026

Download SAP Intelligent RPA product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce

SAP Contextor, Contextor

Interactive Demo

Automation Anywhere

Demo not available

SS&C Blue Prism

Demo not available

SAP

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Blue Prism Cloud offers robust automation capabilities for backend office operations with a user-friendly, no-code interface, enhancing security and cloud integration for organizational efficiency.

Blue Prism Cloud, a comprehensive automation platform, provides efficient process automation, leveraging features like Object Studio and flow design for ease of use and reusability. Non-programmers benefit from its intuitive interface, allowing for quick project turnaround with low-code development. Key features include seamless integration with cloud technologies and advanced AI functionalities, strengthening the automation of tasks. It's designed to enhance control and efficiency by enabling unattended automation, supported by solid security measures such as CyberArk. The platform's dashboard and analytics tools assist businesses in monitoring and management, making it a reliable choice for enhancing operations.

What are Blue Prism Cloud's features?

Process Automation: Automates backend processes with ease.
Object Studio: Facilitates flow design for streamlined automation.
No-Code Interface: Accessible to non-programmers for rapid deployment.
Security: Integrates with CyberArk for robust protection.
Advanced AI: Enhances automation with intelligent features.
Analytics: Offers tools for effective monitoring and management.

What benefits should users consider?

Speed in Execution: Reduces project turnaround time.
Customizability: Adapts to specific business needs.
Integration: Seamless with cloud platforms and applications.
Reliability: Ensures consistent operational performance.
User Engagement: Intuitive tools enhance user interaction.
Support Responsiveness: Access to timely and effective support.

In industries like finance, healthcare, and telecommunications, Blue Prism Cloud transforms operations by automating tasks such as test evaluation, process automation, and data integration across applications. Organizations automate accounting, CRM, and reporting functions while leveraging AI for document processing. The platform supports unattended automation, enabling businesses to craft tailored infrastructures to fulfill precise client needs.

SS&C Blue Prism

SAP Intelligent RPA offers flexible automation with capabilities to manage attended and unattended tasks, seamlessly integrating with systems like CRM and providing robust scheduling solutions. Its ease of use in document extraction and web automation makes it adaptable for a variety of needs.

This platform is ideal for automating SAP-centric processes by improving efficiency in sectors such as accounting, procurement, and sales. It efficiently handles attended and unattended automation, streamlining actions in retail and wholesale sectors. Many companies utilize SAP Intelligent RPA to automate repetitive tasks such as sales order creation, enhancing the low-code capabilities within SAP environments. It's particularly beneficial in transactional operations and process mining insights.

What are the key features of SAP Intelligent RPA?

Seamless Integration: Connects effortlessly with systems like CRM for improved process automation.
Flexible Task Management: Supports both attended and unattended automation.
Orchestration and Job Factory: Simplifies scheduling and task management.
Document Extraction: Offers user-friendly tools for efficient data handling.
Web Automation: Enhances ease of use for online task execution.

What benefits should users look for in reviews?

Ease of Use: Minimal technical setup and adaptable process integration.
Language Support: Includes languages like Python for custom script creation.
Data Connectivity: Effective in connecting data across multiple systems.
Efficient Low-Code Environment: Reduces development time with easy-to-use tools.

SAP Intelligent RPA is primarily implemented to optimize SAP-centric processes, enhancing operational efficiency in industries like retail and wholesale. Companies automate tasks like sales order creation and material master creation with ease, benefiting from increased process efficiency within SAP environments and better handling of transactional operations.

SAP

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Cabot Credit Management, Hovis, Utilita

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

Buyer's Guide

Blue Prism Cloud vs. SAP Intelligent RPA

June 2026

Free Report: Blue Prism Cloud vs. SAP Intelligent RPA

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