Blue Prism Cloud vs SAP Intelligent RPA comparison

SS&C Blue Prism and SAP are both solutions in the Robotic Process Automation (RPA) category. SS&C Blue Prism is ranked #8 with an average rating of 7.8, while SAP is ranked #16 with an average rating of 7.0. SS&C Blue Prism holds a 1.5% mindshare in RPA, compared to SAP’s 2.1% mindshare. Additionally, 97% of SS&C Blue Prism users are willing to recommend the solution, compared to 87% of SAP users who would recommend it.

Blue Prism Cloud

Read 45 Blue Prism Cloud reviews

1,876 Views
1,688 Comparison Views

97% willing to recommend

SAP Intelligent RPA

Read 8 SAP Intelligent RPA reviews

1,616 Views
1,584 Comparison Views

87% willing to recommend

Blue Prism Cloud

SAP Intelligent RPA

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 4, 2024

Blue Prism Cloud and SAP Intelligent RPA are prominent players in the automation solutions market. Based on the available data, while Blue Prism Cloud is favored for stability and mature automation features, SAP Intelligent RPA stands out for its integration capabilities and adaptability.

Features: Blue Prism Cloud is appreciated for stability, ease of deployment, and robust security. It offers mature automation features and has a community version for increased accessibility. SAP Intelligent RPA is recognized for flexibility, integration with CRM and databases, and easy automation deployment. Its orchestration and job management features add to its adaptability.

Room for Improvement: Blue Prism Cloud could improve its user-friendliness for non-technical users, reduce costs, and offer better licensing terms. It needs enhancements in training simplicity and greater developer support. SAP Intelligent RPA needs more built-in AI tools, clearer error messages, and improved data extraction flexibility. Both platforms face challenges with cost-effective and transparent licensing.

Ease of Deployment and Customer Service: Blue Prism Cloud offers flexible deployment models, including hybrid and public clouds, but has mixed reviews on technical support responsiveness. SAP Intelligent RPA's deployment is focused on on-premises and public cloud, with straightforward but limited customer service support. Users report Blue Prism Cloud offers superior, proactive support.

Pricing and ROI: Blue Prism Cloud is criticized for high costs and complex licensing, which could deter smaller businesses. SAP Intelligent RPA provides a more adaptable and cost-effective model with usage-based pricing, which is easier for businesses to manage. Both aim to improve ROI through automation, though SAP's pricing may provide quicker financial benefits.

To learn more, read our detailed Blue Prism Cloud vs. SAP Intelligent RPA Report (Updated: March 2026).

Buyer's Guide

Blue Prism Cloud vs. SAP Intelligent RPA

March 2026

Download the complete report

Helped 884,976 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Blue Prism Cloud

Ranking in Robotic Process Automation (RPA)

8th

Average Rating

8.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Agentic Automation (6th)

SAP Intelligent RPA

Ranking in Robotic Process Automation (RPA)

16th

Average Rating

7.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Robotic Process Automation (RPA) category, the mindshare of Blue Prism Cloud is 1.5%, up from 1.3% compared to the previous year. The mindshare of SAP Intelligent RPA is 2.1%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Blue Prism Cloud	1.5%
SAP Intelligent RPA	2.1%
Other	96.4%

Robotic Process Automation (RPA)

Featured Reviews

AyanBanerjee

Cloud & AI Architect at a tech vendor with 10,001+ employees

Automation and AI integration enhance performance and user experience

The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents. I believe more capabilities in that area could be beneficial. At the moment, I don't recall any specific features or functionalities missing from Blue Prism Cloud that come to mind. In terms of complexity, I find that Blue Prism Cloud is somewhat straightforward to use. Flexibility-wise, it engages well with Microsoft-based technologies. However, there are challenges with OCR capabilities that remain an issue. While there are readily available features that work well, the effectiveness does depend significantly on the type of use case I am implementing.

Read full review

SantoshSundar

RPA Technical Solution Lead at Infomentum

Helps automate processes but needs to offer different licensing models to users

Right now, I am not working on process mining at the minute. Before I switched to the company, I worked extremely closely with the process mining tool from UiPath, SAP BTP, and the process mining that they had created. I am working with MuleSoft Automation and Anypoint. We are not doing any sort of process mining at the minute, but in my company, because MuleSoft is one of the only RPA tools that we are looking at, we have another application called Appian that we are trying to explore now. Appian has process mining capability, which is why we thought we would look at it along with AI capabilities.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its AI features allow customers to find specific documents via an index."

"It is more secure for complex implementations."

"It automates our accounts payable process, requiring no human interaction and saving us a hundred percent of the time."

"It’s scalable."

"The most valuable feature is the customizability."

"The user performance is the most valuable feature."

"Blue Prism offers the whole package for LPR developers; it's a useful tool to automate anything, and as an LPR developer, I think the most important feature is that it lets you get anything into blocks of code that you can use anywhere."

"The technical support team of Blue Prism Cloud is very good...I rate the support a ten out of ten."

More Blue Prism Cloud pros

"Contextor is a good solution for a Citrix environment."

"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."

"The initial setup of SAP Contextor is easy."

"It is a stable solution...It is a scalable solution."

"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."

"Scalability is fine. It is pretty nice."

More SAP Intelligent RPA pros

Cons

"Edge browser extensions could be made slightly more resilient. It would be nice if they could package new libraries for end users rather than have them search for libraries."

"Personally, I would recommend using something else for automation projects, but I'm not in a position to make that choice in my company."

"I would like to see a web-based control room, rather than the one that is in-built with the desktop version."

"Blue Prism is slightly difficult for the non-technical user."

"The cost is a bit high. Other tools are much cheaper."

"The main issue is screen scraping with Blue Prism gives us a big challenge because we need to define which technologies are web-based and have been built as opposed to it discovering the technology that it is built on."

"Blue Prism Cloud is a solid product that fulfils its intended functions well. Although there is room for improvement, it has integrated various cognitive and intelligent document processing features into a single product. But needs to effectively automate RPA processes despite some initial challenges addressed through product updates and new features."

"The product’s pricing needs improvement."

More Blue Prism Cloud cons

"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."

"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."

"I found that the SAP scripting of a program is easier than SAP Contextor."

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

"SAP Contextor could improve by automating some processes."

"The support is expensive."

"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

More SAP Intelligent RPA cons

Pricing and Cost Advice

"This solution comes at a medium to high price point. They need to work on their pricing to enable smaller enterprises to get the benefit of using the product."

"The licensing of the solution is on a subscription-based model and costs around 4,999 for one bot's license. If someone wants to increase the number of bots you want from Blue Prism, then they provide a discount."

"The pricing is fine."

"There are many RPA solutions available from different vendors and the pricing for Blue Prism is competitive."

"There are costs for the machine to run the robots."

"Pricing can be negotiated in situations where there will be heavy usage."

"Blue Prism Cloud's cost is very high."

"The pricing for Blue Prism Cloud is two out of ten because it's higher than every other technology. My company is on a three-year Blue Prism Cloud license."

More Blue Prism Cloud pricing and cost advice

"The pricing is not that expensive. It is manageable."

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

See which vendors are best for you

Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.

See recommendations

884,976 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Manufacturing Company

12%

Marketing Services Firm

11%

Educational Organization

Performing Arts

Manufacturing Company

14%

Computer Software Company

Financial Services Firm

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	7
Large Enterprise	21

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	4

Questions from the Community

What do you like most about Blue Prism Cloud?

It's easy to use, the interface, the the the the queries is which we use. It's user friendly.

See all answers

What is your experience regarding pricing and costs for Blue Prism Cloud?

Concerning pricing, it's moderate now, but when it comes to the cloud, it is a bit expensive.

See all answers

What needs improvement with Blue Prism Cloud?

The area for improvement in Blue Prism Cloud is the support component. Whenever I reach out to the Blue Prism community, they consistently request knowledge sessions for everything, whether it is a...

See all answers

What needs improvement with SAP Contextor?

The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would be really good. Even a flat rate kind of licensing model would be good, where, fo...

See all answers

What is your primary use case for SAP Contextor?

The inputs of SAP Intelligent RPA used to come from the process mining output. Whenever we connect process mining to the SAP instances, their SAP instances give us what processes, where the bottlen...

See all answers

What advice do you have for others considering SAP Contextor?

Speaking about bot creation and management features, I rate the tool as four out of five compared to the other market leaders. UiPath is much better, but SAP is not very far behind. For SAP Intelli...

See all answers

Comparisons

UiPath Platform vs Blue Prism Cloud

Compared 13% of the time

Blue Prism vs Blue Prism Cloud

Compared 9% of the time

Automation Anywhere vs Blue Prism Cloud

Compared 8% of the time

ServiceNow Automation Engine vs Blue Prism Cloud

Compared 6% of the time

Nintex RPA vs Blue Prism Cloud

Compared 4% of the time

More Blue Prism Cloud Competitors

UiPath Platform vs SAP Intelligent RPA

Compared 21% of the time

SAP Build Process Automation vs SAP Intelligent RPA

Compared 12% of the time

Automation Anywhere vs SAP Intelligent RPA

Compared 8% of the time

Microsoft Power Automate vs SAP Intelligent RPA

Compared 7% of the time

Fortra's Automate vs SAP Intelligent RPA

Compared 4% of the time

More SAP Intelligent RPA Competitors

Product Reports

Buyer's Guide

Blue Prism Cloud

March 2026

Download Blue Prism Cloud product report

Buyer's Guide

SAP Intelligent RPA

February 2026

Download SAP Intelligent RPA product report

Also Known As

Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce

SAP Contextor, Contextor

Overview

The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.

SS&C Blue Prism

SAP Intelligent Robotic Process Automation lets you automate enterprise business processes. Design process automations within the Cloud Studio by creating end-to-end workflows. Generate packages from these automations into the Cloud Factory powered by SAP BTP to configure and execute these packages with Agents. Agents running on workstations can work as a digital assistant (attended automation) or as a digital worker (unattended automation).

SAP Intelligent RPA enables business users and technologists to become citizen developers. With powerful yet intuitive low-code and no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.

SAP

Sample Customers

Cabot Credit Management, Hovis, Utilita

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

Buyer's Guide

Blue Prism Cloud vs. SAP Intelligent RPA

March 2026

Free Report: Blue Prism Cloud vs. SAP Intelligent RPA

Find out what your peers are saying about Blue Prism Cloud vs. SAP Intelligent RPA and other solutions. Updated: March 2026.

DOWNLOAD NOW

884,976 professionals have used our research since 2012.

See our Blue Prism Cloud vs. SAP Intelligent RPA report.

See our list of best Robotic Process Automation (RPA) vendors.

We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.