We performed a comparison between Blue Coat ProxySG [EOL] and Cisco Umbrella based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"Proxy Solution and ADN and their integration capability with Blue Coat director are positive features."
"It features intuitive proxy policy deployment using a VPN."
"Since the implementation of this solution, the bandwidth has decreased and the performance in terms of Internet access has increased."
"What we like most is security and how easy it is to integrate with other appliances."
"The agent that gets installed on the endpoints or on people's laptops and devices is a Cisco AnyConnect Umbrella module. It's one of the most impressive things because you are able to protect your users anywhere they are."
"The integration features within, for example, the Cisco VPN product and the Umbrella module are valuable."
"I haven't needed to reboot the servers for years due to their excellent stability."
"Cisco Umbrella is absolutely stable."
"The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway."
"The single-pane-of-glass management is really important. In today's era, administration costs and operational expenses will cost you a lot, and it reduces that as well. You don't need extra resources to manage all your parameter firewalls, looking at every single device to allow resources internal access. By just introducing the single-pane-of-glass management, it has lifted the burden off of management, especially the network management."
"We can have a full overview and a quick overview of all the DNS requests. For us, it's quite important."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"It would be great if the product had inbuilt queuing for Quality of Service."
"It lacks deployment over multiple platforms and integration with SDN architecture."
"We cannot automate the product since the IP address can only be assigned after acquisition of the serial number."
"It has happened in the past that Cisco Umbrella has denied us access to secure websites."
"There are some situations where we would like to block things for specific user groups. I know that Umbrella does that, but it's not that easy.... when you want a specific task for specific rules and policies for user groups, you have to go three levels down in the menu, and it's hard to find where you do that task."
"With any Cisco product, it's the licensing side of things that needs improvement."
"If the security issues are taken care of it would be better."
"The solution's technical support is not very good."
"They need to improve analytics so they report on more of the specifics of user activity."
"I would like to see integration with SecurNX in the future."
"In the future, they should combine some of the Cisco AMP features that they already have, for anti-malware purposes."
Earn 20 points
Blue Coat ProxySG [EOL] doesn't meet the minimum requirements to be ranked in Secure Web Gateways (SWG) while Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews. Blue Coat ProxySG [EOL] is rated 8.0, while Cisco Umbrella is rated 8.8. The top reviewer of Blue Coat ProxySG [EOL] writes "Now we are able to inspect full SSL traffic". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Blue Coat ProxySG [EOL] is most compared with , whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG.
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