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CompassOne by Blackpoint Cyber vs CrowdStrike Falcon Complete MDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CompassOne by Blackpoint Cyber
Ranking in Managed Detection and Response (MDR)
10th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Security Information and Event Management (SIEM) (33rd), Vulnerability Management (51st), Endpoint Detection and Response (EDR) (39th), Application Control (10th), Identity Threat Detection and Response (ITDR) (14th)
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
90
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Managed Detection and Response (MDR) category, the mindshare of CompassOne by Blackpoint Cyber is 2.3%, down from 3.8% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 4.5%, down from 10.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR4.5%
CompassOne by Blackpoint Cyber2.3%
Other93.2%
Managed Detection and Response (MDR)
 

Featured Reviews

Gary Herbstman - PeerSpot reviewer
Owner at Byte Solutions Inc.
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security We get a deeper look into security related events that are otherwise difficult find and analyze. Security operations does a good job of weeding out the noise. I appreciate that there are…
reviewer2659404 - PeerSpot reviewer
Information security manager at a government with 201-500 employees
Managed detection has provided 24x7 protection and gives a single analyst confidence and support
The best features CrowdStrike Falcon Complete MDR offers are a lot of information that you get every time you get an alert. There is so much telemetry that the sensor is pulling, so it is really easy to figure out what is going on on the computer. Since we are MDR customers, so many of those different alerts are already worked for us. We still look at them and check on them, but normally by the time we get to them, that status is already closed because it has already been checked on. Out of all those features, the one that I find myself relying on the most day-to-day is having that person on your team to help augment your staff. Since I am the only one on the team, it is super nice and super helpful knowing that we have someone else on the team, that being the MDR team that we have. That is probably the biggest difference, knowing that even if I do not understand a specific alert that comes in, I can send a chat to the Falcon Complete team through the support message, and they will explain in pretty great detail about what the alert is doing and if there is any extra remediation I need to do. CrowdStrike Falcon Complete MDR has impacted my organization positively because we have not been hacked yet, and that is a great thing. There are several municipalities or other organizations in our area and our state that have been hit, that obviously do not use CrowdStrike. We obviously do use CrowdStrike, and we have not been hacked, and so that is the biggest impact that you could ask for.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution also watches over Microsoft 365 and keeps a copy of logs."
"On a scale from one to ten, I would rate the overall solution as a ten."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"The solution is all encompassing and can incorporate email monitoring."
"Their SOC is phenomenal in not monitoring and responding and taking action."
"As an end-point solution, nothing beats it, to be honest."
"CrowdStrike Falcon Complete MDR has increased my confidence in our organization's ability to respond to security incidents."
"CrowdStrike Falcon Complete is great, and if you go with this solution, I think that you should also obtain another service called Hybrid Analysis, the premium edition, because with this you'll get malware samples you can correlate and it will be a good tool for the SOC team."
"CrowdStrike Falcon Complete MDR has transformed the workload of my internal security team because incidents are automatically resolved, so I do not have to worry about them."
"It's a stable application. It is one of the most stable out of all the other market applications, especially if you're talking about within the EDR platform."
"One differentiator of CrowdStrike is that it's nearly what I would call zero-touch on the workstation."
"CrowdStrike Falcon Complete MDR has impacted my organization positively because we have not been hacked yet, and that is a great thing."
"The most valuable feature of this solution is the real-time visibility into what is happening in your endpoint."
 

Cons

"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"The interface could be more intuitive."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"Some texts seem to report items as normal too quickly."
"The feature we keep asking for is a vulnerability scan."
"Some dashboards can be very complex, but once you get to know them, it is very logical."
"The downside is that if you are using a device offline, not connected to the internet, you will potentially have exposure."
"Falcon could use more SIEM capabilities, like a central place to monitor all our clients."
"The training provided could be better. There is a need to have more training to allow us to fine-tune our settings."
"This solution is lacking in a recovery feature. If there is a full compromise, this product can't recover the machine, which results in us having to rebuild the entire system."
"People should be able to obtain training at any point of the engagement so that if somebody who doesn't have the basic knowledge is getting thrown into it, they are able to get trained, and CrowdStrike is able to help them out."
"Its reporting feature could be user-friendly."
"The simplicity of CrowdStrike Falcon Complete's content control and firewall management should be improved."
 

Pricing and Cost Advice

"The pricing is in line with other products."
"The pricing is reasonable."
"The pricing for CrowdStrike Falcon Complete is competitive. It's a cheaper solution when you compare it with others, and on a scale of one to five, I'm rating its pricing a four. You also don't need to pay extra for its features. CrowdStrike Falcon Complete is perfect."
"It's expensive. Its price varies because it's a modular solution."
"We have a yearly license, and it could be cheaper."
"The price of this solution is expensive compared to others solutions."
"The licenses are sold per user."
"It is expensive, but looking at the capabilities that it brings, it is reasonable. There are no additional costs to the licensing costs. If you increase the number of licenses, support is included."
"The licensing cost for this solution is $5000 per license, with each machine requiring its own license."
"We pay $50,000 for the 200 endpoints we have."
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Top Industries

By visitors reading reviews
Outsourcing Company
9%
Financial Services Firm
9%
Computer Software Company
9%
Comms Service Provider
8%
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise22
Large Enterprise35
 

Questions from the Community

What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement.
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call...
What is your primary use case for CrowdStrike Falcon Complete?
We switched from Trend Micro products to CrowdStrike Falcon Complete MDR. Previously, our internal team was managing Trend Micro, but there were some gaps in managing it. We have now selected Crowd...
 

Also Known As

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
Falcon Complete
 

Overview

 

Sample Customers

CoreRecon, Peerless Tech Solutions, Lorien Health
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Find out what your peers are saying about CompassOne by Blackpoint Cyber vs. CrowdStrike Falcon Complete MDR and other solutions. Updated: August 2026.
911,839 professionals have used our research since 2012.