No more typing reviews! Try our Samantha, our new voice AI agent.

CompassOne by Blackpoint Cyber vs CrowdStrike Falcon Complete MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CompassOne by Blackpoint Cyber
Ranking in Managed Detection and Response (MDR)
11th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Security Information and Event Management (SIEM) (37th), Vulnerability Management (47th), Endpoint Detection and Response (EDR) (39th), Application Control (10th), Identity Threat Detection and Response (ITDR) (14th)
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Managed Detection and Response (MDR) category, the mindshare of CompassOne by Blackpoint Cyber is 2.4%, down from 4.0% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 5.4%, down from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR5.4%
CompassOne by Blackpoint Cyber2.4%
Other92.2%
Managed Detection and Response (MDR)
 

Featured Reviews

Gary Herbstman - PeerSpot reviewer
Owner at Byte Solutions Inc.
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real. This feature ensures that I am notified only…
Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"On a scale from one to ten, I would rate the overall solution as a ten."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"The solution is all encompassing and can incorporate email monitoring."
"Their SOC is phenomenal in not monitoring and responding and taking action."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"The most valuable features of CrowdStrike Falcon Complete are the modern and intuitive capabilities, and because it is cloud-based it is much easier to adopt and roll out to the environment."
"CrowdStrike Falcon Complete has a very lightweight agent that provides signatureless detection protection from known and unknown malware or ransomware which is very useful."
"The AI and the group knowledge base that they get from having multiple clients in the cloud is very useful to us, as it helps keep us safe from attacks by allowing them to apply a broader knowledge base to our protection for our company."
"EDR and Next-Generation Antivirus (NGAV) are good features. The Spotlight feature is also good, and it also can detect patching-related vulnerabilities."
"The most valuable feature of Falcon Complete is that it is a full security operations center (SOC) as well as a SIEM solution, and it is fully managed."
"One differentiator of CrowdStrike is that it's nearly what I would call zero-touch on the workstation."
"The overwatch module is the most valuable feature of CrowdStrike Falcon."
"As an end-point solution, nothing beats it, to be honest."
 

Cons

"Some texts seem to report items as normal too quickly."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"The feature we keep asking for is a vulnerability scan."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"The interface could be more intuitive."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"I would much rather see more refinement and investment into the prevention side of the equation, though CrowdStrike has a good engine."
"Their UI is a bit noisy."
"I prefer to put a pound into the prevention and an ounce into the cure, but CrowdStrike put more focus into the EDR. This works as a business model for them, as they get a lot of customers purchasing their MDR services, usually SMBs lacking the staff to leverage the EDR tool themselves adequately. We have many such customers. I would much rather see more refinement and investment into the prevention side of the equation, though CrowdStrike has a good engine. The solution is as effective as SentinelOne and Windows Defender for Endpoint; it's an excellent endpoint protection solution."
"It has a lot of false positives, which can be an issue, but you can verify these false positives."
"Its price and integration into a pre-existing process could be better."
"The technical support is good. However, the technical support is outsourced to India which causes some language barriers. I am not sure if this is still an issue, they might have allotted more suitable representatives."
"The support from CrowdStrike Falcon Complete is very fast. The support could improve if it was in the French language."
"I would improve the Operational Technology environment functionalities."
 

Pricing and Cost Advice

"The pricing is reasonable."
"The pricing is in line with other products."
"There is an annual subscription."
"Its licenses are expensive for small-scale companies."
"Falcon Complete could be a bit cheaper."
"It is a fairly firm price. It is not the cheapest solution, but if you take the complete team into consideration, it is a great value."
"This product is one of the more expensive ones on the market."
"The licensing cost for this solution is $5000 per license, with each machine requiring its own license."
"The pricing is a little bit higher than other OEM competitors in the market, like SentinelOne and Trend Micro."
"CrowdStrike is more expensive than SentinelOne. Licensing works on the number of agents and the modules you buy. CrowdStrike has different modules, such as Falcon, Falcon Overwatch, Falcon Complete, etc. The pricing depends upon the module that the customer wants. They have different Incident Response (IR) teams, which are very expensive."
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
903,257 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
9%
Outsourcing Company
7%
Healthcare Company
7%
Manufacturing Company
9%
Financial Services Firm
9%
Computer Software Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise18
Large Enterprise33
 

Questions from the Community

What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement.
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call...
What is your primary use case for CrowdStrike Falcon Complete?
We switched from Trend Micro products to CrowdStrike Falcon Complete MDR. Previously, our internal team was managing Trend Micro, but there were some gaps in managing it. We have now selected Crowd...
 

Also Known As

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
Falcon Complete
 

Overview

 

Sample Customers

CoreRecon, Peerless Tech Solutions, Lorien Health
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Find out what your peers are saying about CompassOne by Blackpoint Cyber vs. CrowdStrike Falcon Complete MDR and other solutions. Updated: June 2026.
903,257 professionals have used our research since 2012.