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CompassOne by Blackpoint Cyber vs CrowdStrike Falcon Complete MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 14, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CompassOne by Blackpoint Cyber
Ranking in Managed Detection and Response (MDR)
10th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Security Information and Event Management (SIEM) (36th), Vulnerability Management (41st), Endpoint Detection and Response (EDR) (34th), Application Control (9th)
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Managed Detection and Response (MDR) category, the mindshare of CompassOne by Blackpoint Cyber is 3.0%, down from 4.8% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 7.3%, down from 15.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
CrowdStrike Falcon Complete MDR7.3%
CompassOne by Blackpoint Cyber3.0%
Other89.7%
Managed Detection and Response (MDR)
 

Featured Reviews

Gary Herbstman - PeerSpot reviewer
Owner at Byte Solutions Inc.
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real. This feature ensures that I am notified only…
Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their SOC is phenomenal in not monitoring and responding and taking action."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"On a scale from one to ten, I would rate the overall solution as a ten."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"The solution is all encompassing and can incorporate email monitoring."
"The most valuable feature of CrowdStrike Falcon Complete is the overall endpoint protection."
"It is very easy to manage the licenses centrally because these are cloud licenses. There is no need for manual data reports."
"The initial setup was easy."
"We have now selected CrowdStrike Falcon Complete MDR, which is a managed detection and response product that is completely managed by the Falcon US team, and everything is perfectly managed by them."
"It is a very good solution. It can provide detection and response in an extensive way, and for an endpoint, it can integrate the information that comes from the servers."
"CrowdStrike Falcon Complete has stable security."
"EDR and Next-Generation Antivirus (NGAV) are good features. The Spotlight feature is also good, and it also can detect patching-related vulnerabilities."
"We've seen a tremendous improvement since implementing CrowdStrike Falcon. In the past few years, we were exposed to 30 different attacks, but now our environment is completely monitored, and everything is detected. It catches threats and attacks before they occur."
 

Cons

"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The feature we keep asking for is a vulnerability scan."
"Some texts seem to report items as normal too quickly."
"The interface could be more intuitive."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"Their UI is a bit noisy."
"The licensing is a bit complex."
"The reporting could be better. It's not as good as it could be."
"Falcon could use more SIEM capabilities, like a central place to monitor all our clients."
"It would be better if they offered other language options. It's only in English, and in Latin America, we mostly speak Spanish."
"The logging features aren't robust and the information isn't kept long enough."
"The one issue with Falcon Complete is that it can't be run manually if you find any viruses or malicious files in a post."
"The support from CrowdStrike Falcon Complete is very fast. The support could improve if it was in the French language."
 

Pricing and Cost Advice

"The pricing is reasonable."
"The pricing is in line with other products."
"There is a standard license to use CrowdStrike Falcon Complete."
"The pricing is a little bit higher than other OEM competitors in the market, like SentinelOne and Trend Micro."
"We pay $50,000 for the 200 endpoints we have."
"While CrowdStrike Falcon Complete is expensive, it offers great features and functionality."
"While the cost is relatively high, it is justified by the value it brings."
"They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."
"At approximately €60 per machine, per year, I think that it's a good price point."
"There is a license for this solution and everything is included. However, The price of the could be lower."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Healthcare Company
8%
Retailer
6%
Financial Services Firm
6%
Computer Software Company
11%
Manufacturing Company
9%
Healthcare Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise17
Large Enterprise31
 

Questions from the Community

What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement.
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts. We experience alert fatigue, contextual gaps, integration com...
 

Also Known As

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
Falcon Complete
 

Overview

 

Sample Customers

CoreRecon, Peerless Tech Solutions, Lorien Health
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Find out what your peers are saying about CompassOne by Blackpoint Cyber vs. CrowdStrike Falcon Complete MDR and other solutions. Updated: January 2026.
881,346 professionals have used our research since 2012.