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CompassOne by Blackpoint Cyber vs CrowdStrike Falcon Complete MDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CompassOne by Blackpoint Cyber
Ranking in Managed Detection and Response (MDR)
10th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Security Information and Event Management (SIEM) (33rd), Vulnerability Management (51st), Endpoint Detection and Response (EDR) (39th), Application Control (10th), Identity Threat Detection and Response (ITDR) (14th)
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Managed Detection and Response (MDR) category, the mindshare of CompassOne by Blackpoint Cyber is 2.3%, down from 3.8% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 4.5%, down from 10.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR4.5%
CompassOne by Blackpoint Cyber2.3%
Other93.2%
Managed Detection and Response (MDR)
 

Featured Reviews

Gary Herbstman - PeerSpot reviewer
Owner at Byte Solutions Inc.
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security We get a deeper look into security related events that are otherwise difficult find and analyze. Security operations does a good job of weeding out the noise. I appreciate that there are…
reviewer2895252 - PeerSpot reviewer
Security Analyst at a real estate/law firm with 1,001-5,000 employees
Round-the-clock monitoring has freed our small team and improves our threat response focus
In terms of improvement for CrowdStrike Falcon Complete MDR, they just keep going full steam ahead. The biggest room for a house is the room for improvement, but as of right now, I don't have any complaints about CrowdStrike Falcon Complete MDR. Additional features that should be included in the next release of CrowdStrike Falcon Complete MDR would be on-demand scanning. That is something we have to do manually. For instance, if a user plugs in a USB device, even though in our environment we have USB devices locked completely, CrowdStrike Falcon Complete MDR will still read those devices even though they can't physically access them. If it does find malicious software, those are manually done still, and that's per the SLA. I have had a few of those that have come up, but those have been few and far between.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"On a scale from one to ten, I would rate the overall solution as a ten."
"The solution is all encompassing and can incorporate email monitoring."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"Their SOC is phenomenal in not monitoring and responding and taking action."
"Falcon Complete's best feature is detection, and the interface is also user-friendly."
"I think the AI and the analytics around stopping threats as they come in and learning as threats happen is probably the biggest selling feature."
"The detection and investigation capabilities are my favorite parts of the solution, and it has good threat intelligence and threat-hunting features."
"As an end-point solution, nothing beats it, to be honest."
"My advice to anyone looking into implementing CrowdStrike Falcon Complete is to go for it."
"Comparing the stability of the solution to other similar products it is at the top."
"The solution is quite flexible."
"Its machine learning and AI features are good, and the real-time updates that it gets with respect to threats are very good."
 

Cons

"The interface could be more intuitive."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The feature we keep asking for is a vulnerability scan."
"Some texts seem to report items as normal too quickly."
"It would be good if they fleshed it out a bit more, possibly with additional areas such as security awareness training. They could build that in. They're leveraging the same endpoint base that they have the security software on, but then they could offer a centralized portal or hub whereby someone like me could leverage it to track and put out security awareness training for people on all the common topics. I could have a centralized hub for everyone's results from that training and for the evidence that training occurred. It would be relatively straightforward, but it would add a lot for people in the compliance area. It would be a great expansion."
"The solution could use an on-demand scan feature."
"The reporting could be better. It's not as good as it could be."
"Like any other solution, a lower price would make CrowdStrike Falcon Complete more appealing."
"The performance slows down by between 10% and 40%, depending on what type of work the machine is doing."
"Crowdstrike could be cheaper. It's pricier than Carbon Black."
"All of our customers complain about the reporting and say that it is very poor."
"It has a lot of false positives, which can be an issue, but you can verify these false positives."
 

Pricing and Cost Advice

"The pricing is in line with other products."
"The pricing is reasonable."
"CrowdStrike has a reasonable price."
"At approximately €60 per machine, per year, I think that it's a good price point."
"CrowdStrike offers training at an additional cost, so many organizations wouldn't want that route."
"Its price is very high. CrowdStrike Falcon Complete is 50% more expensive than Cisco AMP for Endpoints."
"The pricing is a little bit expensive for our region."
"The pricing could be lower."
"The licensing cost for this solution is $5000 per license, with each machine requiring its own license."
"While the cost is relatively high, it is justified by the value it brings."
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Top Industries

By visitors reading reviews
Outsourcing Company
9%
Financial Services Firm
9%
Computer Software Company
9%
Comms Service Provider
8%
Outsourcing Company
9%
Manufacturing Company
9%
Financial Services Firm
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise22
Large Enterprise35
 

Questions from the Community

What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement.
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call...
What is your primary use case for CrowdStrike Falcon Complete?
We switched from Trend Micro products to CrowdStrike Falcon Complete MDR. Previously, our internal team was managing Trend Micro, but there were some gaps in managing it. We have now selected Crowd...
 

Also Known As

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
Falcon Complete
 

Overview

 

Sample Customers

CoreRecon, Peerless Tech Solutions, Lorien Health
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Find out what your peers are saying about CompassOne by Blackpoint Cyber vs. CrowdStrike Falcon Complete MDR and other solutions. Updated: August 2026.
911,952 professionals have used our research since 2012.