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CompassOne by Blackpoint Cyber vs CrowdStrike Falcon Complete MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CompassOne by Blackpoint Cyber
Ranking in Managed Detection and Response (MDR)
10th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Security Information and Event Management (SIEM) (38th), Vulnerability Management (45th), Endpoint Detection and Response (EDR) (38th), Application Control (10th)
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
81
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Managed Detection and Response (MDR) category, the mindshare of CompassOne by Blackpoint Cyber is 2.6%, down from 4.0% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 6.0%, down from 13.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon Complete MDR6.0%
CompassOne by Blackpoint Cyber2.6%
Other91.4%
Managed Detection and Response (MDR)
 

Featured Reviews

Gary Herbstman - PeerSpot reviewer
Owner at Byte Solutions Inc.
Experienced reduced alert fatigue with streamlined notifications
We use Blackpoint Cyber MDR for our higher-end clients who need a higher level of control over security I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real. This feature ensures that I am notified only…
Sachin Bode - PeerSpot reviewer
IT Manager at IFB Industries Ltd
Managed detection has strengthened our defenses and has provided real-time threat visibility
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call center application running on the systems, which suddenly stopped working because CrowdStrike Falcon Complete MDR was not allowing it to run. After removing CrowdStrike Falcon Complete MDR, it started working, and then later we added the application URLs and the communication URLs to CrowdStrike Falcon Complete MDR allow list, so it started working. Some processor utilization needs to be dropped because now Windows systems are consuming more CPU and RAM than earlier. Windows 10 was fine, but Windows 11 is consuming more CPU and RAM. If CrowdStrike Falcon Complete MDR is contributing to consuming the resources, then other applications are taking a lot of time to run. In Windows 11, we are facing this issue sometimes, and we need more powerful systems than earlier. I would also appreciate improvements on the pricing side. Some of our locations where people are isolated, we are not buying CrowdStrike Falcon Complete MDR due to the pricing. If there is a nominal reduction in the price, then we will go for everyone in the organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"On a scale from one to ten, I would rate the overall solution as a ten."
"Their SOC is phenomenal in not monitoring and responding and taking action."
"The solution is all encompassing and can incorporate email monitoring."
"I appreciate that there are people behind the scenes sorting out valuable alerts from those that are not, so I only get alerts when they are real."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"The initial setup was easy."
"CrowdStrike Falcon Complete has stable security."
"Falcon's threat intel is strong, and the solution allows our customers to automate their site intelligence."
"The Falcon Spotlight is a most valuable feature."
"The most valuable feature of Falcon Complete is that it is a full security operations center (SOC) as well as a SIEM solution, and it is fully managed."
"Falcon Complete's best features are its detailed reporting and user-friendliness."
"I think the AI and the analytics around stopping threats as they come in and learning as threats happen is probably the biggest selling feature."
"Two of the most valuable features of CrowdStrike Falcon Complete are the remote terminal and unlimited IoCs."
 

Cons

"The feature we keep asking for is a vulnerability scan."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The interface could be more intuitive. More transparency is needed in the interface as a lot of details are hidden behind the scenes, making them difficult or impossible to access."
"The interface could be more intuitive."
"Some texts seem to report items as normal too quickly."
"While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"This solution is lacking in a recovery feature. If there is a full compromise, this product can't recover the machine, which results in us having to rebuild the entire system."
"The reporting for this solution could be improved."
"The reporting could be better. It's not as good as it could be."
"They are doing very well in continuously improving their product. The only thing is that it is completely cloud-based, and some customers don't really like that type of approach, but you can only provide such a solution when you have cloud-based intelligence."
"As of recent, their MITRE scores were not as good as in years past."
"Like any other solution, a lower price would make CrowdStrike Falcon Complete more appealing."
"The support from CrowdStrike Falcon Complete is very fast. The support could improve if it was in the French language."
"Some dashboards can be very complex, but once you get to know them, it is very logical."
 

Pricing and Cost Advice

"The pricing is reasonable."
"The pricing is in line with other products."
"There is a standard license to use CrowdStrike Falcon Complete."
"CrowdStrike offers solutions with the same functionality for both large enterprises and small to medium organizations with competitive pricing."
"Falcon Complete isn't too pricy."
"We have a yearly license, and it could be cheaper."
"It is expensive, but looking at the capabilities that it brings, it is reasonable. There are no additional costs to the licensing costs. If you increase the number of licenses, support is included."
"The pricing is a little bit higher than other OEM competitors in the market, like SentinelOne and Trend Micro."
"We pay $50,000 for the 200 endpoints we have."
"The price is okay, although you're not going to get away cheap when it comes to security."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
9%
Outsourcing Company
7%
Healthcare Company
7%
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise18
Large Enterprise33
 

Questions from the Community

What needs improvement with Blackpoint Cyber MDR?
While I am very satisfied with the service, supporting additional platforms, particularly Linux support, would be a beneficial improvement.
What is your primary use case for Blackpoint Cyber MDR?
The solution serves as a baseline security offering. We have implemented it for every client that we do business with.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
Sometimes we are facing performance issues with the end-user systems, and sometimes it is blocking a few of our applications, which we later resolve with the team. Recently, we were having our call...
What is your primary use case for CrowdStrike Falcon Complete?
We switched from Trend Micro products to CrowdStrike Falcon Complete MDR. Previously, our internal team was managing Trend Micro, but there were some gaps in managing it. We have now selected Crowd...
 

Also Known As

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response
Falcon Complete
 

Overview

 

Sample Customers

CoreRecon, Peerless Tech Solutions, Lorien Health
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Find out what your peers are saying about CompassOne by Blackpoint Cyber vs. CrowdStrike Falcon Complete MDR and other solutions. Updated: April 2026.
896,387 professionals have used our research since 2012.