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Blackboard Learning Management vs Webex comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Learning Management
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
Learning Management Systems (LMS) (6th)
Webex
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
Virtual Meetings (2nd)
 

Mindshare comparison

Blackboard Learning Management and Webex aren’t in the same category and serve different purposes. Blackboard Learning Management is designed for Learning Management Systems (LMS) and holds a mindshare of 2.0%, down 2.2% compared to last year.
Webex, on the other hand, focuses on Virtual Meetings, holds 16.9% mindshare, up 15.5% since last year.
Learning Management Systems (LMS)
Virtual Meetings
 

Q&A Highlights

JC
Jul 24, 2020
 

Featured Reviews

James Phelps - PeerSpot reviewer
Expandable with good real-time live interactions but is very expensive
Initially, Blackboard had problems for faculty members who were forced to use it to try to get it set up and running. That said, over time, they improved that. Unfortunately, due to its licensing requirements on standalone systems, like at a university on our servers, we run into problems where we can only set it up in one way. The way you teach a biology class is not the way you teach a social science class, for example. It's not flexible. Often you are forced into compromising in such a manner that neither group would be happy. If you need help, the help desk in-house will provide 24-hour help to both students and faculty. That means you have eight people, eight hours a day, supervisors, and an overall manager. It takes at least 12 people to handle maintenance for a 10,000-person campus for 24-hour coverage.
Wajid Khattak - PeerSpot reviewer
Easy to use, enables remote meetings, and saves time and money
We deployed the product in our headquarters and connected our four plants. It enables us to meet remotely. We use the tool for remote meetings. I work in the manufacturing sector The product is easy to use. We are very comfortable with it. The video call features are compatible with different…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most important features is the possibility of creating unlimited subdomains."
"The modules and courses are flexible."
"One of Blackboard's strengths is its historical prominence as a leading LMS for universities in the US and Europe a decade or more ago."
"It encompasses various components, including course delivery modules, content management, community engagement features, digital classrooms, and mobile integration."
"It is scalable."
"The solution is easy to use."
"Blackboard enables instructors to collectively gather all the grading data into one place. If students upload content or post it to a Google Doc, I can do my grading and calculate the grades. It is an excellent holding place for all of that data"
"It is a valuable solution for virtual meetings."
"The most valuable option is screen sharing."
"As compared to Zoom, I like its user interface more. It is much easier to use, and I also find it more stable."
"I like Webex because it is easy to work with."
"Webex helps us collaborate better. We can work with customers and our team in real-time, share screens, and use a whiteboard. It's been really helpful."
"Overall the quality of the solution is very good."
"It's easy to dial the numbers and the process of connecting a call is very intuitive."
"The number one reason we chose Webex was the security features."
 

Cons

"The solution must provide better integration with third-party software."
"Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions."
"Blackboard has limitations in terms of delivering content and assessing student assignments because it can't handle large file sizes. It's also limited in its ability to track student activity. Instructors can see the student's most recent login, but they can't follow the activity."
"It would be ideal to create a more responsive or more intuitive template for access from telephones or tablets."
"The solution is not flexible."
"The system falls short in terms of managing assessments and exams effectively."
"I would like to see the addition of new features that will add value to the product."
"The solution's initial setup process is lengthy."
"Webex's translation feature could work more accurately."
"In terms of features, it would be beneficial for Webex to focus on improving its chat functionality to make it more user-friendly. Additionally, enhancing communication operations to create a friendlier user experience would be advantageous. Other individuals who have tried using it faced challenges when attempting to share content with third parties during conversations or meetings."
"We switched from Webex to Teams because there was a lag in the WebEx experience and also a lack of integration. Easy integration with a free email account like Microsoft or Google would be helpful."
"The scalability and voice quality attached to the solution are areas of concern where improvements are required."
"The interface of Webex should be improved and it is difficult to find information."
"Webex's stability could be improved. It crashes very often. The user interface could also be improved to be more modern because it looks outdated."
 

Pricing and Cost Advice

"At the beginning, you can choose a basic plan. As your users grow you can buy a more expensive license."
"The product pricing tends to be higher than alternatives."
"There is an annual license required for this solution."
"The solution is low-cost for a hybrid model."
"I use the solution for free because I don't use the solution's enterprise version."
"There is a need to pay the licensing charges to use Webex Enterprise Edition."
"This is an expensive product compared to Teams and it should be cheaper."
"The price should be improved significantly."
"The price of the license for the solution could be less expensive."
"The tool is expensive."
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Answers from the Community

JC
Jul 24, 2020
Jul 24, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing ...
2 out of 4 answers
SH
Apr 7, 2020
For training session Webex is best the best solution.
CW
Apr 8, 2020
If you're looking for just a basic meeting tool, Zoom will do just fine. You can also share your screen as well as choose the option to share presentations ( in your case, its the Digital manual). Cisco Webex is more for making video calls but some use it for training as well due to the fact that it was already used but I have experienced some latency (lag) with it. Anyone in the group viewing may correct me on this one. In terms of popularity, its Zoom and webex which are the most popular tools Blackboard and Adobe connect are more considered the virtual classroom technologies for teaching. They have many advanced features offering multi-classroom features which encourage students to engage differently. They are far less popular than zoom or webex. According to your requirements, I would encourage you to go towards Zoom. You can start by the free version and upgrade to the pro version depending on your requirements Also, it works seamlessly on laptop, IOS and Android devices Hope this helps. Also, note that this was a quick review and we are doing a more comprehensive review based on a per -component basis.
 

Top Industries

By visitors reading reviews
University
22%
Educational Organization
20%
Government
11%
Computer Software Company
8%
Computer Software Company
21%
Government
15%
Financial Services Firm
14%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Blackboard Learning Management?
The product pricing tends to be higher than alternatives like Canvas, making Blackboard more suitable for larger universities with substantial budgets.
What needs improvement with Blackboard Learning Management?
Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions.
What do you like most about Webex?
Webex improved our overall team collaboration.
What is your experience regarding pricing and costs for Webex?
Webex is expensive. If it weren't that expensive, we would probably use it for all our telecommunication needs, not just for telemedicine.
What needs improvement with Webex?
Usability needs improvement. Webex is more complex compared to Zoom ( /products/zoom-reviews ). Zoom ( /products/zoom-reviews ) has a big advantage in simplicity, especially for the other side to c...
 

Comparisons

 

Also Known As

No data available
Cisco Spark
 

Overview

 

Sample Customers

University of Derby, University of Warwick, John Moore's University
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about Moodle, CYPHER LEARNING, SAP and others in Learning Management Systems (LMS). Updated: May 2025.
857,162 professionals have used our research since 2012.