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BlackBerry Cylance Cybersecurity vs Trend Vision One Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
20th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Trend Vision One Endpoint S...
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
132
Ranking in other categories
Endpoint Compliance (1st), Endpoint Detection and Response (EDR) (6th)
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of Trend Vision One Endpoint Security is 1.8%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Ágoston DEIM - PeerSpot reviewer
Works wonderfully to defend endpoints against malware, ransomware, and malicious scripts
It would be much easier if the solution added the allowed USB for pen drives and USB drives. You can import an Excel CSV file with 500 devices, but it will be allowed globally. That would be helpful if you want to allow it only in one policy. If you want to enable these pen drives only for one group or an organization's security group, you have to add them manually one by one. That could be easier. It's a user experience, but you can add not just the serial but also the vendor. If you only have a Kingston pen drive, you can say that you want to allow all Kingston, or you can add the model number. If you know that you have a specific model of the Kingston pen drive, you can just allow Kingston and that model. The serial number is not important. You will not filter by serial number. However, if you want to filter by serial number and add only the given devices with the serial number, you have to add them one by one. You have to do this if you don't want to allow them globally. It's enough if you know that you bought a Kingston pen drive and you just put in that you want to allow the Kingston and the model number. Then, all pen drives of the given model will be allowed for a given security group on a given number of computers. In that case, you can attach only pen drives and no external hard drives from Kingston. That could be fast. If you want to add a given serial number, you add it one by one for a specific group. If you want to allow them globally, you say that everybody can use the pen drive on every computer. You can do it from a CSV. Let's say the CSV imports for security groups only and not company-wide. I think this is the more punctual way. If you want to allow it only for the security group or Active Directory group of users, you must manually edit it to limit the serial numbers. The solution's user experience regarding device control could be more friendly or straightforward.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is extremely simple to manage and deploy."
"One of the best features of the solution is that it's easy to deploy."
"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"Its setup is simple if you have a Windows device; it is executable."
"The most functional item that we use is the process to turn off the false flags that it causes."
"The solution’s AI is its most valuable feature."
"​Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push.​"
"It is updated automatically without much intervention from our side. We can also get some reports easily."
"Trend Micro Apex One most valuable features are centralized management, ease of use, and help user management. Additionally, it can detect vulnerabilities in the end-users system"
"I have opened three tickets with the technical support and they were responsive and asked me to send them my logs."
"The solution offers quick and timely updates."
"The management console is pretty good. We have a dashboard that shows us what stuff to log, different malicious links that people are trying to access and also if somebody was trying to connect something to the computer, to a USB port or something like that, and if this person is on the under control management. It shows that he tried and he got blocked."
"I like Apex One's USB port blocking. We implement different policies for each client. For example, a client might ask us to block certain USB devices or require us to restart a desktop on the network."
"The most valuable feature is the antivirus."
"This is a very stable product and we plan to continue using it."
 

Cons

"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined."
"They could improve on the false positives, reporting and whitelisting features."
"CylancePROTECT's dashboard could be more user-friendly."
"It is hard to manage."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"We had a few occasions where we had to turn off our clients' computers to upgrade the drivers."
"Apex One has some room for improvement on the agent side. I want to get more from the logs and those kinds of things. I want to see whether the agent has the proper updates or any issues with the machine itself."
"I would suggest making the on-prem and cloud versions easier to manage via Apex One Central, a centralized management platform for customers and agents."
"The pricing is very high. Despite the magnificent capabilities, the cost is still a concern. Additionally, we need more training resources for my team and I, such as developing labs and sessions to implement it more easily."
"One of Trend Micro's weaknesses is its high resource utilization."
"Initially, it isn't easy to understand the console because most of the applications integrate through Visual One. When we create a new dashboard, it takes some time to adapt, but the IT staff does not have any problems."
"The alert, or warning function, needs to be improved."
"Its pricing should be improved. In some cases, the user interface was not ready for our proof of concept. It wasn't a beta phase service."
 

Pricing and Cost Advice

"We pay our license on a yearly basis and have just renewed for two years."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"The license price for this solution could be better. It's on the expensive side."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"I think that the price we are paying is good for what it is."
"It is expensive, but not unreasonable."
"This cost of the license is approximately $5 USD monthly per user."
"The monthly fee is $55 USD per user."
"The cost of this solution is mid-level; not cheap nor expensive."
"The pricing was previously considered affordable, however, currently, it is on the rise due to a new licensing segregation policy."
"We are using an annual license for this solution."
"Apex One's pricing is highly competitive. That's one advantage. We compared the pricing of solutions that do everything we want, and others are more expensive than what we have. There are no additional maintenance fees, but we have a support contract that we renew annually."
"If I remember correctly, the cost is approximately four and a half thousand per year."
"If I compare Trend Micro Apex One with other solutions there are a few challenges for customers who have do not need more licenses. Sometimes the customers struggle because this product is totally an enterprise solution, and the price for the licenses can be expensive for individuals or small organizations."
"The SaaS version is competitively priced and amazingly easy to set up."
"The price of the solution is fine."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Government
7%
Financial Services Firm
7%
Educational Organization
38%
Computer Software Company
12%
Manufacturing Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
What do you like most about Trend Micro Apex One?
It is updated automatically without much intervention from our side. We can also get some reports easily.
What is your experience regarding pricing and costs for Trend Micro Apex One?
The pricing is very high, despite the solution’s capabilities.
 

Also Known As

Blackberry Protect
Trend Micro Apex One, OfficeScan, Trend Micro OfficeScan
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Trend Vision One Endpoint Security and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.