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BlackBerry Cylance Cybersecurity vs Trellix Endpoint Security Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Trellix Endpoint Security P...
Ranking in Endpoint Protection Platform (EPP)
7th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
167
Ranking in other categories
Endpoint Detection and Response (EDR) (8th), Extended Detection and Response (XDR) (8th)
 

Mindshare comparison

As of August 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.9%, up from 3.7% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.6%, up from 1.0% compared to the previous year. The mindshare of Trellix Endpoint Security Platform is 3.4%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.9%
Trellix Endpoint Security Platform3.4%
BlackBerry Cylance Cybersecurity1.6%
Other91.1%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
AmitKumar22 - PeerSpot reviewer
Product Manager at Frontier Business systems
Strong endpoint protection has simplified compliance and reduced effort for large user environments
One of the best features of Trellix Endpoint Security Platform is its endpoint security, and I have been using it for the last four and a half to five years, so I can say this is one of the best EDR endpoint security solutions I have ever seen. The features that make Trellix Endpoint Security Platform stand out for me are ease of use and analytics, which I really appreciate the most. Trellix Endpoint Security Platform positively impacts my organization, ensuring we are compliant with SOC 2, HIPAA, and all other compliance requirements, so there are no issues with that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's use cases are relevant to security."
"Cortex XDR is stable, offering high quality and reliable performance."
"Cortex XDR features advanced threat detection capabilities."
"It can automatically correlate events and logs, which is very helpful for an IT administrator. It can correlate different kinds of malware activities over a network, agent, or host system. You do not need to do it manually. It is a good feature. It is also a user-friendly solution. We have deployed it on the cloud because our space does not provide any flexibility for on-premises deployment, but Palo Alto has added some flexibility to install it on-premises. It must be like the same Cortex XDR agent for all the VPN services, web filtering services, and everything else."
"There are a lot of lead solutions in this space, however, Palo Alto is number one."
"If you are looking for security, mainly for advanced threat prevention from ransomware and malware attacks, I would recommend Cortex."
"Cortex is the best tool for endpoint detection, and I have used it to verify hashes or domains to identify malicious activity, trigger playbooks that automate and gather endpoint logs, block malicious processes, and update incident tickets, showcasing end-to-end processes with automation in investigation and reducing the analysis workflow."
"Palo Alto is one of the tech vendors that always provides top-of-the-line products."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"It works well and covers a good number of the bases you need covered for general cybersecurity and vulnerability management."
"We have been trained to learn how to use the product and now we have a very good experience with it."
"I like the AI and mathematical components that they use, and I like the pre-execution method of protection that prevents infection."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"The solution is stable."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"The deployment of updates is easy."
"McAfee Endpoint Security is easy to use, and it integrates well."
"FireEye Endpoint Security's scalability is awesome. I think it is one of the best on that front."
"Trellix Endpoint Security has a full suite of DLP."
"The initial setup is straightforward, not complex."
"The features of Trellix Endpoint Security Platform have greatly improved my day-to-day work; I no longer lose sleep over potential data breaches or ransomware attacks as the solution gives me peace of mind, allowing my users to work from various locations with less concern about security."
"Trellix Endpoint Security seems to do a good job in terms of protecting my infrastructure from malware."
"The features we have found most valuable have been containment as well as the ability to triage agent activities."
"The threat scanning is excellent. It uses predictive technology and I can utilize attack data to help us fine-tune our systems and network infrastructure. This protects us against current and future attacks."
 

Cons

"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"Based on our experience so far, its implementation is quite complex."
"This is a very costly product."
"The solution should force customers to integrate with network traffic to see the full benefits of XDR."
"I would like to see some additional features related to email protection included."
"To jump from the partner to Palo Alto directly was challenging."
"In reporting they should have a customizable dashboard due to the fact that C-level people don't like reporting to the IT department. They prefer to have a real-time dashboard. That kind of dashboard needs to have various customizations."
"The product's pricing could be better."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"I would say one thing that they might need to bring in is protection for mobile devices."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"If they can improve the technical support SLA, that aspect of the product will be much appreciated."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"The customer support is the worst part of Trellix Endpoint Security Platform. They do not support, they do not reply on time, and they take a lot of time when they have a ticket open."
"I hope the solution can be used in cloud systems going forward."
"We’re facing remote installation issues sometimes: Installation may have been broken by something and installation is corrupted. It’s so hard to uninstall or repair the installation in that case."
"The integration and display of the dashboards have to be done better."
"The management console is a little bit difficult to understand for admins. You need a lot of time in order to become familiar with that. It is a little bit complicated and not too easy to understand. Its price can also be improved. Its price is higher than its competitors. McAfee also needs to have better cloud integration and more data centers in the EU. The cloud center should be in Europe or in Germany. In Germany, it is really important to have access to your data within the same country. Customer data needs to be placed and processed in the same country."
"In terms of products in the market, it's probably not the best, but it's the one that is already paid for under the corporate buy."
"A quicker turnaround with patches and updates would be good."
"They charge more for enterprise support and when we raise tickets we get a good response but with the normal support, their response is not quick."
 

Pricing and Cost Advice

"The tool's price is moderate."
"It is "expensive" and flexible."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"The cost depends on your chosen license type, like Pro or other licenses."
"The solution is expensive. It's pricing is on a yearly-basis."
"The pricing is a little bit on the expensive side."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"The monthly fee is $55 USD per user."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"The tool is not that expensive."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"It's not so heavily priced; rather, it's average and decent."
"Its price is reasonable, but it could be made free."
"It is a yearly subscription-based product, which includes the license and hardware. There is also a subscription for technical support up to five years."
"We had a discount when purchasing the solution because of the size of our company and we are happy with the price."
"Trellix Endpoint Security (ENS) has a reasonable price."
"The pricing is comparable to other solutions on the market."
"It is reasonably priced."
"Pricing for McAfee MVISION Endpoint is not very good, and I would rate its cost three out of five, though I won't be able to mention how much its actual price is."
"Compared to Bitdefender, Trellix Endpoint Security is more expensive, but considering it comes with DLP, the solution's price is fine."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
10%
Construction Company
12%
Outsourcing Company
7%
Comms Service Provider
7%
Manufacturing Company
7%
Manufacturing Company
10%
Financial Services Firm
9%
Construction Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise39
Large Enterprise67
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Blackberry Protect?
I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deplo...
How does Crowdstrike Falcon compare with FireEye Endpoint Security?
The Crowdstrike Falcon program has a simple to use user interface, making it both an easy to use as well as an effec...
What is your experience regarding pricing and costs for McAfee Endpoint Security?
I don't have visibility on pricing because it is negotiated by a different team, as I look after the technical side.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection, Trellix Endpoint Security (ENS)
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
inHouseIT, Seagate Technology
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Trellix Endpoint Security Platform and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.