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BlackBerry Cylance Cybersecurity vs Sophos Endpoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
36th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Sophos Endpoint
Ranking in Endpoint Protection Platform (EPP)
25th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.7% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.7%, up from 1.1% compared to the previous year. The mindshare of Sophos Endpoint is 1.4%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
Sophos Endpoint1.4%
BlackBerry Cylance Cybersecurity1.7%
Other93.1%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Ashutosh Jha - PeerSpot reviewer
Project engineer at IT Solution india private limited
Endpoint protection has strengthened malware defense and simplifies web and peripheral control
I would give Sophos Endpoint a rating of nine out of ten because it is working very well. I have cut one point because it has no solution for on-premises. Additionally, it has no solution for any Linux-based system endpoints. I have to install the server protection on Linux machines, which is why I am cutting one point for Sophos Endpoint. Sophos Endpoint should include the Linux endpoint agent and should provide a solution for Linux endpoints as well, because the server license is costly and nobody wants to use the server license on an endpoint machine. Sophos Endpoint should have a Linux endpoint independent agent as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspect of Cortex XDR by Palo Alto Networks for me is its integration with AI detection, where we get to know the behavioral detection based on users, traffic patterns, and different services that we consume."
"I have found the solution to be very easy in respect of the integration and configurable."
"The tool's use cases are relevant to security."
"We have found in our test Cortex XDR by Palo Alto Networks to be a very good tool."
"The most valuable feature is that you can select remote access of any machine for sandboxing."
"I generally believe that Cortex XDR by Palo Alto Networks is probably the best in the market right now."
"But overall, when we speak about security and protection, they are one of the top providers."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"A user can continue to add endpoints and the solution will continue to perform well."
"On the management side, we liked the way it displays things."
"The solution is easy to deploy."
"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."
"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."
"It provides good insight into the programs, applications, or websites that may need attention."
"My advice to someone considering this solution is that it's a popular product and you should really go for it."
"The solution’s AI is its most valuable feature."
"It was successful in preventing malware distribution."
"With Sophos, the scanning of viruses and scanning of the disk is done silently in the background."
"Sophos EPP Suite's best feature is that the endpoints and firewalls remain synced."
"Endpoint protection is stable, easy to use, and scalable from deployment, management, and reporting perspectives."
"The most valuable feature of Sophos EPP Suite is the accounting and reporting services are good and professional. The business features of the solution are very useful, such as the reporting page for clients. It provides a clear understanding of usage, including how much traffic has been used and how much is remaining. Additionally, it's user-friendly and easy to understand. Overall, the solution is good, useful, and has a helpful user interface."
"Overall, I would say that it is a good endpoint solution."
"It is a scalable platform."
"What I like best about Sophos EPP Suite is that it's a good product. What's nice about it is that after I installed it on my computer, the tool detects and eliminates most of the problems, malware, and vulnerabilities. It works very well and is very efficient because it doesn't use up many resources from my computer. For me, Sophos EPP Suite is the best security and antivirus solution. In terms of its endpoint capabilities, I'm unable to comment on other Sophos security devices, but it seems Sophos EPP Suite has a next-generation firewall feature, though I didn't use it, and it may not be comparable to other next-generation firewalls. My current firewall is a next-generation firewall from Fortinet, and it's the best firewall for me in terms of cost and security, but for endpoint protection, I use Sophos EPP Suite, and it has the best security for my device. The tool is also good for organizations. It's the best tool."
 

Cons

"The server sometimes stops continuously to check things so it would be helpful to receive access updates or technical reasons."
"There are some default policies which sometimes affect our applications and cause them to run around. In the hotel industry, we use a different type of data versus Oracle and SQL. By default, there are some policies which stop us from running properly. Because of this, the support level is also not that strong. We have to wait to get a results."
"It is not very strong in terms of endpoint management. It should have additional features like DLP, encryption, or advanced device control. Currently, Cortex is good in terms of the security of the endpoints, but it is not as good as other vendors in terms of the management of the endpoint."
"The GUI could be improved. It's a little bit cumbersome. It could be more user-friendly."
"Dashboards do not allow everyone to see what's happening."
"Managing the product should be easier."
"The solution should force customers to integrate with network traffic to see the full benefits of XDR."
"Cortex XDR by Palo Alto Networks could improve its user interface, which is more complicated compared to competitors such as SentinelOne."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"The security scripting needs improvement. It needs deeper security for scripting."
"​It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"The initial deployment was quite complicated."
"There are a lot of false positives and it takes up a lot of time."
"The product must make the interface a little more user-friendly."
"The solution’s technical support could be improved."
"The user interface could be improved, it's very outdated."
"The solution could improve in configuration and the central logging and dashboard."
"With Sophos you can wait on the phone for two to three hours before you get anybody from the technical support team."
"Sophos EPP Suite could improve by decreasing the number of resources it uses. There are other solutions that use one-fifth of the resources."
"The solution is not easy to use in comparison to other endpoint security solutions."
"In the future, I would like to see better third-party integration so that it can work in conjunction with our ticket system."
"In my country, having an on-premises deployment model is preferred. In this part of the world, on-premises is still the way many companies want to go. Therefore, they should supply some sort of option that allows for that reality."
"The automation side of the setup is a pain. I have to run the installers manually."
"I think there should be templates in place so I do not have to make everything from scratch; having templates for NATing, de-NATing, and LAN to WAN rules would save us time."
 

Pricing and Cost Advice

"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"The pricing is a little bit on the expensive side."
"Our customers have expressed that the price is high."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"This cost of the license is approximately $5 USD monthly per user."
"The tool is not that expensive."
"The solution provides me with competitive pricing."
"The licensing part of the product is too expensive compared to other solutions in the market."
"CylancePROTECT is an affordable solution."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"I rate the price of Sophos EPP Suite a four out of five."
"Sophos is cheaper than some competing products."
"Willing to discount when you are switching from another product. Upgrading services will end up costing more, as expected."
"The tool’s price is the same as its competitors."
"The product is inexpensive, and we receive good discount offers from our product partners."
"The platform is expensive but worth it."
"If you compare this to other solutions from a pricing perspective, the enterprise version of Sophos turns out to be cost-effective."
"Pricing could always be lower. It costs around $120 per seat per year."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Manufacturing Company
10%
Construction Company
12%
Outsourcing Company
11%
Comms Service Provider
7%
Manufacturing Company
7%
Outsourcing Company
14%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise8
Large Enterprise14
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Sophos EPP Suite?
The setup cost is good and licensing is good. The pricing is slightly increased, but it is good because Sophos Endpoi...
What needs improvement with Sophos EPP Suite?
For endpoint protection, I do not see many weaknesses. The weakest point from Sophos is that in many cases, it is not...
What is your primary use case for Sophos EPP Suite?
I am conducting an information search to understand what other firewall solutions are doing rather than looking for a...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
EPP Suite
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
EK Services
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Sophos Endpoint and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.