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BlackBerry Cylance Cybersecurity vs Sophos Endpoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Sophos Endpoint
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.9%, up from 3.7% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.6%, up from 1.0% compared to the previous year. The mindshare of Sophos Endpoint is 1.4%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.9%
Sophos Endpoint1.4%
BlackBerry Cylance Cybersecurity1.6%
Other93.1%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Ashutosh Jha - PeerSpot reviewer
Project Engineer at IT Solution
Endpoint protection has strengthened malware defense and simplifies web and peripheral control
I would give Sophos Endpoint a rating of nine out of ten because it is working very well. I have cut one point because it has no solution for on-premises. Additionally, it has no solution for any Linux-based system endpoints. I have to install the server protection on Linux machines, which is why I am cutting one point for Sophos Endpoint. Sophos Endpoint should include the Linux endpoint agent and should provide a solution for Linux endpoints as well, because the server license is costly and nobody wants to use the server license on an endpoint machine. Sophos Endpoint should have a Linux endpoint independent agent as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"But overall, when we speak about security and protection, they are one of the top providers."
"The most valuable features of this product are the management capabilities, which allow an IT organization to get quite a good picture of attempted cyber attacks, and its out-of-the-box investigation capabilities."
"There has been a significant reduction of approximately 70% to 80% in our internal MTTR and MTTD metrics, now around five to eight minutes whereas previously it was hours, which has helped tremendously."
"If any application performs suspicious activities, such as changing registries or modifying other applications, Cortex XDR detects and blocks the entire application."
"The product's initial setup phase is very easy."
"The product is very good, it has caught a lot of exploits that most products would not."
"Cortex XDR by Palo Alto Networks is specifically designed to prevent zero-day attacks and is part of an ecosystem of Palo Alto, providing customers with a long-term vision to modify and redesign how security is applied in their company."
"Its ability to react to cyber data attacks is awesome."
"The platform's most valuable features are the malware detection capabilities."
"The Application Guard and ByteGuard are useful features."
"The solution runs in the background, and I do not need to care about it."
"The initial setup of CylancePROTECT is very easy."
"Has good RAM capacity for the power I need"
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue.​"
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"The solution is pretty easy to scale."
"It is a stable solution. I would rate the stability a ten out of ten."
"The most valuable feature Sophos EPP Suite is that it protects the computer beyond the premise, whether the user is at home, in the office, or traveling, and you are able to apply the policies as the user moves."
"The solution is easy to set up."
"Sophos EPP Suite has the capability to stop infections from spreading around the internal network even after the problems have infiltrated it."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"Sophos EPP Suite stands out with its user-friendly dashboard and strong web filtering features for enhanced online security."
"The Sophos people here in South Africa are very helpful."
"Our experience with Sophos has been notable; it's database-driven and efficiently integrates to inspect and protect us against biases, malware, and attacks."
 

Cons

"There is a severe gap in functionality between Windows, Linux, and Mac versions. For example all folder restriction settings are Windows only. Traps 5.0+ does not have SAML / LDAP integration."
"The solution lacks real-time, on-demand antivirus."
"It would be good to have a better way to search for a file within the UI."
"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"The playbooks could be improved to include more functionalities or actions."
"I would like to see them include NDR (Network Detection Response). Then it would work well with SIEM Response."
"There are some false positives."
"The GUI could be improved."
"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."
"Technical support is bad. I am not happy with the level of support they offer."
"I would say one thing that they might need to bring in is protection for mobile devices."
"It is not stable. The solution has caused six crashes over two years, with one of them requiring us to rebuild all of our Windows 10 devices."
"The solution’s user interface could be improved."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"The technical support offered by Sophos is very poor."
"Technical support could be improved - quicker and better. Support is the bad side of Sophos."
"In the future, I would like to see better third-party integration so that it can work in conjunction with our ticket system."
"I think there should be templates in place so I do not have to make everything from scratch; having templates for NATing, de-NATing, and LAN to WAN rules would save us time."
"There could be enhancements made to the DLP."
"If we could bypass the first couple of levels of support when we have a problem then it would be easier and quicker when we need an issue resolved."
"The solution is not easy to use in comparison to other endpoint security solutions."
"At this point, I wouldn't recommend the solution to others."
 

Pricing and Cost Advice

"This is an expensive solution."
"I am using the Community edition."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"The pricing is okay, although direct support can be expensive."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"It has a yearly renewal."
"The cost depends on your chosen license type, like Pro or other licenses."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"CylancePROTECT is an affordable solution."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"The tool is not that expensive."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"It may be possible to negotiate licensing cost based on volume."
"The tool’s price is the same as its competitors."
"The solution's cost is reasonable."
"Price-wise, it is cheap. We need to pay 1,500 to 2,000 INR per user...On a scale of one to ten, where one is very cheap, and ten is very expensive, I rate the pricing a three out of ten."
"A yearly subscription has to be purchased or made towards the licensing cost of the solution. The solution is an affordable or an economical one for corporate houses."
"Sophos is cheaper than some competing products."
"The pricing for this solution is ok."
"The solution for an enterprise license costs around 13 million Philippine pesos."
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Top Industries

By visitors reading reviews
Construction Company
12%
Outsourcing Company
10%
Comms Service Provider
10%
Financial Services Firm
10%
Construction Company
12%
Outsourcing Company
8%
Comms Service Provider
7%
Manufacturing Company
7%
Outsourcing Company
11%
Manufacturing Company
10%
Financial Services Firm
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise8
Large Enterprise14
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Blackberry Protect?
I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...
What is your experience regarding pricing and costs for Sophos EPP Suite?
The setup cost is good and licensing is good. The pricing is slightly increased, but it is good because Sophos Endpoi...
What needs improvement with Sophos EPP Suite?
For endpoint protection, I do not see many weaknesses. The weakest point from Sophos is that in many cases, it is not...
What is your primary use case for Sophos EPP Suite?
I am conducting an information search to understand what other firewall solutions are doing rather than looking for a...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
EPP Suite
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
EK Services
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Sophos Endpoint and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.