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BlackBerry Cylance Cybersecurity vs CrowdStrike Falcon Insight XDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon Insight XDR
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
138
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Threat Intelligence Platforms (TIP) (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (2nd), Attack Surface Management (ASM) (2nd), Identity Threat Detection and Response (ITDR) (1st), AI-Powered Cybersecurity Platforms (3rd)
 

Mindshare comparison

As of August 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.9%, up from 3.7% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.6%, up from 1.0% compared to the previous year. The mindshare of CrowdStrike Falcon Insight XDR is 5.8%, down from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon5.8%
Cortex XDR by Palo Alto Networks3.9%
BlackBerry Cylance Cybersecurity1.6%
Other88.7%
Endpoint Protection Platform (EPP)
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Dipak M Gohil - PeerSpot reviewer
IT Manager at Jord International Pty Ltd
Efficient threat detection and seamless deployment improve overall security
The single panel console of CrowdStrike Falcon is very user-friendly, which is what we are looking for. Having multiple administrators between various offices with this single console gives us the ability to see all offices, branch offices, and partners, making it very useful to detect machines, identify machines, and check security risks. Everything in the single console is very useful. CrowdStrike Falcon has positively impacted our organization in terms of efficiency because it's very lightweight, easy to deploy, easy to manage, and works very efficiently. It quickly detects issues and doesn't have a signature-based system, so it works fast and takes immediate action.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution doesn't need a high level of technical training."
"After installing this solution, it identified, blocked, and provided the complete attack chain, which was very helpful."
"The most valuable feature is that you can select remote access of any machine for sandboxing."
"Based on my experience, I would recommend Cortex XDR by Palo Alto Networks to other people."
"The most valuable aspect of Cortex XDR by Palo Alto Networks for me is its integration with AI detection, where we get to know the behavioral detection based on users, traffic patterns, and different services that we consume."
"There are a lot of lead solutions in this space, however, Palo Alto is number one."
"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"Cortex covers everything I need. It's a perfect solution. Cortex provides a different level of visibility because it's an extended EDR, allowing you to grab logs from the network and firewalls. Palo Alto invented the concept of the extended EDR or XDR."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"I like the AI and mathematical components that they use, and I like the pre-execution method of protection that prevents infection."
"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."
"This technology is very good, very stable, and we have great trust in it and what it delivers."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"The solution does a good job of blocking whatever it thinks needs to be blocked and it doesn't require a lot of performance from the computer."
"The Application Guard and ByteGuard are useful features."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"The most valuable feature is the machine learning that they use to check certain patterns in the endpoint devices. It checks the whole ecosystem or entire environment."
"Cyberattack detection is very good, we use it for detecting different vulnerabilities, such as ransomware, virus, and malware, and it is a good product today when compared to Symantec that we used previously."
"It's not costly, and it's not constantly running, it's only looking for suspicious items when it starts to take action."
"The most valuable feature is the activity dashboard because it gives you a holistic view of your environment from a security standpoint."
"The most valuable feature is the indicator of compromise, which show you what file was either quarantined or removed."
"The solution's most valuable feature is that it is robust and can detect almost every malicious activity that occurs within the endpoint."
"There are great security features on offer that are much better than other options in India at this time."
"It seems to do a pretty good job of protecting the host. It offers good insights that it gives you when it has a detection. It's pretty incredible."
 

Cons

"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"This is a very costly product."
"For working with the solution, you only really need a web browser, however, we've found that working on Chrome, for example, is horrible."
"It should support more mobile operating systems. That is one of the cons of their infrastructure right now."
"There are some limitations on the Traps agents."
"It would be good to have a better way to search for a file within the UI."
"There is also no recovery feature; if some endpoint is under attack there must be the possibility of recovering it or restoring it to a normal state."
"It is not very strong in terms of endpoint management. It should have additional features like DLP, encryption, or advanced device control. Currently, Cortex is good in terms of the security of the endpoints, but it is not as good as other vendors in terms of the management of the endpoint."
"The price for this EPP platform is expensive and could be improved."
"I would not rate this solution in the top five for things like presenting information, or ease of use."
"It should have better support for Windows and Mac."
"The stability could be improved."
"The product needs to continue to offer better alerts, in particular around false positives, and it needs to reduce them from happening."
"It just doesn't make you feel like you're getting covered or have the best protection, which you should have."
"They could improve on the false positives, reporting and whitelisting features."
"​It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"The product could be more accurate in terms of performance."
"I don't think anything is missing in CrowdStrike Falcon, but if they can manage their SOC solution instead of users or the end users or customers doing that, it will be very useful, just as Sophos does."
"Whenever there is a feature release (upgrade) where we push to all the endpoints, it causes something to be blocked without us knowing."
"To simplify the budgeting process for our clients, CrowdStrike should consider offering bundled packages that include essential features."
"The technical support could improve because I am in India and the support I receive is from the UK or Australia. It is difficult to manage the time difference. The service could be faster. However, when we do have the support they are knowledgeable."
"We'd like to see more integration capabilities."
"CrowdStrike Falcon's GUI requires improvement for user-friendliness."
"Currently, I do not see any tangible benefits from CrowdStrike regarding incident improvement time, response time, or cost saving."
 

Pricing and Cost Advice

"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"I don't like that they have different types of licenses."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"Very costly product."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"The cost depends on your chosen license type, like Pro or other licenses."
"The pricing is okay, although direct support can be expensive."
"The price of the product is not very economical."
"We would just add more if there are new users, but right now you just need one license for per user."
"The monthly fee is $55 USD per user."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"CylancePROTECT is an affordable solution."
"I think that the price we are paying is good for what it is."
"It is expensive, but not unreasonable."
"The pricing will depend upon your volume of usage."
"The more endpoints an organization adds the cheaper the cost."
"There is an annual license required to use this solution."
"The pricing could be reduced. If it was more reasonable that would be great."
"The product is expensive."
"We pay between $30-50 per user for a yearly license, which is more expensive than SentinelOne or Bitdefender. However, CrowdStrike gives better value for money."
"I am not aware of the price, but I believe that it is among the most expensive XDRs out there. Of course, this is dependent on the features you choose. Depending on the features, the price might increase."
"I'm not directly involved in sales, so I can't comment on the exact price, but I know the price decreases the higher the quantity we purchase."
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Answers from the Community

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 27, 2019
Jun 27, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing,...
2 out of 3 answers
Dan Brunnquell - PeerSpot reviewer
Director Of Information Technology at a financial services firm with 11-50 employees
Jun 25, 2019
I never used Cylance. We installed CrowdStrike on 6/6/19 and aside from a test file have had zero hits. CrowdStrike has some additional features available (at a cost). One that I am looking at is device control for USB storage devices for policy enforcement. Syslogs are being absorbed by my SIEM as well.
AA
IT Manager with 201-500 employees
Jun 26, 2019
Both Cylance and CrowdStrike are amongst the few top of the market in terms or endpoint protection. CrowdStrike was considered among the top 5 in 2017 and Cylance was considered the same in 2019. As they are both highly effective, CrowdStrike is very unique in its user-friendliness, while Cylance is very unique for its minimum utilization of computer's resources. If you compare initial pricing, you would go with Cylance, but you can always negotiate with both to get the best offers.
 

Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
10%
Construction Company
12%
Outsourcing Company
7%
Comms Service Provider
7%
Manufacturing Company
7%
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise34
Large Enterprise63
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Blackberry Protect?
I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. CrowdStrike Falcon Insight XDR and other solutions. Updated: August 2026.
909,099 professionals have used our research since 2012.