Find out what your peers are saying about Camunda, Automation Anywhere, Pega and others in Business Process Management (BPM).
Initially performed manually, workflows now provide a better user experience and increased efficiency.
IBM Business Automation Workflow demonstrates strong return on investment, particularly through the operation model and real-time monitoring capabilities provided by the embedded dashboards.
It is a community product, there is not much support we can expect.
The toolset is very intuitive, so we didn’t need to contact their support much.
AWS provides the best support, followed by Microsoft, and then Google.
They really understand deeply and in detailed fashion the solution.
They provide better support for the enterprise edition.
If the solution is readily available to IBM support team, they provide it instantly.
IBM provides long-term support and maintains a traditionally good customer-vendor relationship.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
Camunda offers a high level of scalability, especially when using its SaaS model, which manages and scales implementations automatically.
ECS and Fargate make horizontal scalability very easy.
They have that REST layer, REST APIs layer that makes it easy to integrate and make it part of a microservices ecosystem and APIs.
We are implementing load balancing and horizontal scalability.
We can manage the license usage and scale our environment while optimizing license use.
There haven't been any significant outages in my experience with Camunda.
We were not really concerned about the performance on the process itself because it was super simple, super straightforward, and it did not present itself as a bottleneck, nor did we feel it was adding additional time in the execution.
Outside of these maintenance periods, the environment is quite stable.
When installed on AIX, IBM Business Automation Workflow performs very well.
Reporting capabilities can be improved more, and community support should be increased.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
The decision map could be improved to allow more than three options at a decision point.
More open documentation would be beneficial to understand the deployment process better and facilitate easier setup.
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible.
Since they made the move to cloud deployment in a more SaaS-oriented way, they do not invest too much in the community version.
Rather than sending URLs or documentation for customers to solve problems independently, the support team should be more involved in addressing the client's specific issues in a targeted manner, providing clear guidance on what actions need to be taken.
Many developments are focused on AI, LLM models, and data science.
IBM Business Automation Workflow could be more intuitive, with more advanced low-code features and services definition.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
AWS pricing is very competitive compared to Azure and cheap compared to Google.
There is a licensing cost for using the SaaS model and Enterprise edition of Camunda.
It is not a cheap license but in line with expectations for such software.
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
EC2 makes scaling horizontally incredibly easy, especially when working under the ECS service.
Camunda's support for BPMN 2.0 is a great advantage because it allows us to have a common language to discuss technology and business in the same perspective.
The biggest difference between Camunda and Bonita might be that Camunda is simpler and more flexible for setting.
IBM Business Automation Workflow integrates seamlessly with other IBM products, such as Enterprise Content Management, FileNet, Case Manager, and Operational Decision Management.
The system is fully customizable, very resilient, and fault-tolerant.
It assisted in making users concentrate on the process flow rather than just features.
| Product | Mindshare (%) |
|---|---|
| Camunda | 9.2% |
| Bizagi | 4.0% |
| IBM Business Automation Workflow | 1.5% |
| Other | 85.3% |
| Company Size | Count |
|---|---|
| Small Business | 42 |
| Midsize Enterprise | 16 |
| Large Enterprise | 36 |
| Company Size | Count |
|---|---|
| Small Business | 43 |
| Midsize Enterprise | 15 |
| Large Enterprise | 29 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 17 |
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
Camunda revolutionizes process orchestration by enabling seamless automation and integration with AI, human tasks, and existing systems while ensuring security and governance.
Built for collaboration between business and IT, Camunda empowers organizations to manage complexity, boost efficiency, and maintain competitive advantage. With a clientele of over 700 top organizations like Atlassian, ING, and Vodafone, Camunda is a trusted partner in designing, orchestrating, automating, and refining critical business processes to accelerate digital transformation. Its open-source nature, ease of use, and REST API integration make it a versatile choice for various needs.
What are Camunda's key features?
What benefits or ROI should users look for?
In banking, Camunda automates processes and manages transactions, while in telecommunications, it optimizes service orders. Governmental and public sectors benefit from workflow automation. Organizations often use either the enterprise edition or the open-source version to create APIs and manage business rules effectively.
IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.
