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IBM Business Automation Workflow vs Nintex Process Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
14th
Average Rating
7.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
Nintex Process Platform
Ranking in Business Process Management (BPM)
11th
Average Rating
7.8
Number of Reviews
23
Ranking in other categories
Process Automation (9th), Workload Automation (12th)
 

Mindshare comparison

As of October 2024, in the Business Process Management (BPM) category, the mindshare of IBM Business Automation Workflow is 2.3%, down from 2.8% compared to the previous year. The mindshare of Nintex Process Platform is 2.3%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Michael-CHUNG - PeerSpot reviewer
Dec 29, 2023
Not a very user-friendly solution, though it provides good cost management
We use IBM Business Automation Workflow for operational workflows The most valuable feature of IBM Business Automation Workflow is cost management. IBM Business Automation Workflow is not a very user-friendly solution. It would be better if the solution provided LCNC support. IBM Business…
Satya Singh - PeerSpot reviewer
Nov 2, 2023
Offers good integration capabilities and easy to learn and good stability
Nintex is still at the starting point of integrating with AI. It has integrated with a very small piece of artificial intelligence., like only integrated with the Google Cloud. There is a benefit, like a no-code and low-code solution. But, again, if you are a developer, especially if you are a hardcore developer, you are using your code knowledge, its skills, and all. And, suddenly, you are moving into the low-code solution, and then you will feel, like, so many things you can't achieve with the low-code solution. And in that case, you are looking for some custom development. And it's a little bit difficult in the Nintex area. Because they are totally dependent on the low-code solution, and you are looking at where you can implement your custom things. However, you can do that thing, but that will be a difficult task. Also, the outcome, whatever you are trying to get from such kind of custom development, will be a little bit difficult. Let's suppose, like, if you are working with a medium level of data or a small level of data that will be easier to handle with the Nintex. However, the bulk data on a high level of data would be difficult. I have been working with Nintex for the past three years. I've been able to create some really good products in different domains, including banking and insurance. Everything seems achievable, but there are a few things I'm missing. First, debugging can be a bit difficult in Nintex. You can't debug forms and workflows easily. This is something that could be improved in future releases. It requires some R&D. Second, I would like to see more integration with AI. There is some custom integration available through the gateway, but it would be great to have more AI-related features built into the platform.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now."
"The most valuable feature is automation, which is quite strong and we are quite happy with it."
"This is a low-code software where you can just drag and drop on the user interface. There are also a lot of quality integrations such as TMS."
"The product is suitable for knowledge management processes."
"The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily."
"This product is tightly integrated with the RPA automation process."
"It has had a positive effect on decision-making in my organization. It helps us with our dispute process."
"The solution reduces the time to the resolution which is essential for businesses."
"Easily maintained and customization is quite simple."
"It can scale well."
"It has a lot of features for creating and managing workflows, as well as for integrating with other applications. Nintex offers features, particularly to ensure a user-friendly experience."
"Our solutions using Nintex has been most successful in automating HR processes because it allows you to easily and rapidly build solutions that conform to the unique business processes for each entity."
"Only Nintex has the feature which allows attachments to an email.​"
"I like the feature of getting an email for a workflow error, then I do not have to go through every instance."
"Valuable features include workflows (escalation, reminder, LazyApproval, actions, etc.) and ease of use."
"I think the initial setup is fine."
 

Cons

"IBM Business Automation Workflow can improve UI flexibility and integration. Additionally, the solutions from IBM have to provide a paperless solution, allowing for digital versions of documents."
"The SCADA Systems are very sophisticated and have a hard time integrating with our older scales. The technical support in regards to the partner side needs some improvement."
"Integrating the solution with existing systems can be complicated and it needs careful planning and execution."
"Improvements could be made in debugging and troubleshooting."
"One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise."
"The initial setup is actually a really complicated process."
"I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house. That makes it a bit of a hard sell sometimes. That is definitely first and foremost on my wish list."
"The development UI is sometimes a little slow."
"K2 is a workflow solution, and there is no RPA solution with K2. This is where K2 lacks a little bit. It is just a heavy workflow solution. It doesn't have a supplemental product like RPA. If you want to use RPA, you have to use Blue Prism, UIPath, or something else. If you use Nintex, it has an RPA solution. It is a form-based application, and they are doing everything electronically. The initial investment in K2 is heavy because it is a BPM software. It does not have a low cost because they charge you the same for one workflow or 100 workflows."
"User interface could use some improvement. Perhaps integration with Visual Studio or SharePoint Designer would be useful."
"​Bring all features available from the on-premise product into the cloud version and the workflow error reporting.​"
"The solution is a bit too expensive. It could be cheaper."
"The Workflow Designer needs improvement."
"There have been some glitches, and the workflow fails frequently."
"Built-in reporting on-prem is limited and clunky at best."
"The product’s support for the mobile platform and its ability to handle artificial loads could be better."
 

Pricing and Cost Advice

"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
"Licensing varies by use-case."
"While it can be quite costly, it offers significant benefits for users."
"The solution's pricing is a little bit expensive."
"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
"Our license is on a three-year term."
"The product is expensive."
"There is an initial fee when purchasing and a fee for maintenance afterward."
"Offering a licensing model that allows for multiple small workflows would be a huge improvement to an already great platform."
"Nintex products are expensive, but valuable. Licensing in on-premise was historically based on a perpetual model, where you’d license per Web front-end. However, they are switching exclusively to a consumption (subscription) model, where you purchase the number of workflows you think you’ll use in your environment, and can scale up from there."
"Our maintenance costs are reduced."
"We pay on a yearly basis. It's my understanding that we pay approximately $11,000/year."
"Nintex is around INR 200 per license in India, which is much cheaper. Smaller organizations are always looking for cost-effective solutions, and Nintex provides local solutions with very low pricing."
"Comparatively, it's expensive."
"Nintex Workflow is more expensive than Microsoft's native products, but it is still considered moderately priced when compared to higher-end products such as K2."
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Top Industries

By visitors reading reviews
Financial Services Firm
38%
Computer Software Company
10%
Government
7%
Manufacturing Company
6%
Computer Software Company
19%
Financial Services Firm
15%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What do you like most about IBM Business Automation Workflow?
The most valuable feature of IBM Business Automation Workflow is cost management.
What do you like most about K2?
The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.
What is your experience regarding pricing and costs for K2?
I would rate the pricing for Nintex Process Platform as four out of ten; one is high, and ten is low. It is pretty expensive.
What needs improvement with K2?
There is room for improvement in the user experience in the forms. When we need to develop the forms, we don't have much customization, and I think we need more flexibility there. It's technically ...
 

Also Known As

Business Automation Workflow
K2 blackpearl, K2 Five, Nintex Workflow
 

Learn More

 

Overview

 

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
SEA Corp, Omnicom Group, Verizon, STIHL
Find out what your peers are saying about IBM Business Automation Workflow vs. Nintex Process Platform and other solutions. Updated: October 2024.
813,418 professionals have used our research since 2012.