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Bitdefender GravityZone Enterprise Security vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Bitdefender GravityZone offers competitive pricing and 35% cost advantage with features comparable to leading security solutions like Sophos and Symantec.
Sentiment score
6.2
Symantec Endpoint Security offers significant ROI through reduced incidents, improved efficiency, cost-effectiveness, and minimal administrative needs, enhancing satisfaction.
We have experienced significant return on investment and measurable benefits with Bitdefender GravityZone Enterprise Security.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
 

Customer Service

Sentiment score
7.7
Bitdefender GravityZone support is generally helpful, though some users experience delays and communication issues, praising proactive outreach.
Sentiment score
6.5
Symantec Endpoint Security's customer service is efficient, while technical support responses vary, affected by locality and language issues.
I have never needed additional support, which shows how easy and friendly Bitdefender is.
They conduct annual health checks at no cost, making the experience smooth.
Their technical support is helpful.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
 

Scalability Issues

Sentiment score
8.9
Bitdefender GravityZone's scalability is highly praised for ease of expansion, supporting businesses of various sizes effectively.
Sentiment score
7.7
Symantec Endpoint Security is scalable and adaptable, handling diverse workloads and seamlessly integrating, despite minor complexity and licensing challenges.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
The scalability of the servers is good, as it requires computational powers.
 

Stability Issues

Sentiment score
8.1
Bitdefender GravityZone is stable and reliable, but resource-heavy with compatibility issues on older systems like Windows 7.
Sentiment score
7.7
Symantec Endpoint Security is stable for many, but some report resource issues, crashes, and support challenges on certain platforms.
In terms of stability, we haven't experienced any crashes, downtimes, or performance issues.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
Previously, we used to have multiple servers such as GUP servers and numerous servers for pushing updates, but we reduced it and transitioned almost 30,000 devices to CrowdStrike, which was easy to manage.
 

Room For Improvement

Bitdefender GravityZone needs better usability, pricing, integration, and performance, with improvements in reporting, monitoring costs, and mobile features.
Symantec Endpoint Security faces challenges with virus detection, resource consumption, complex management, integration, and needs improved threat protection and support.
The initial file I download to deploy on end-user devices is about six hundred to seven hundred megabytes, and it should be scaled down to an agent size of maybe less than one hundred megabytes, max.
Now, we have to do it via CLI, which even technical personnel struggle to understand.
Currently running on-premise, we are considering moving to the cloud-based Bitdefender GravityZone Enterprise Security because it offers more features compared to the on-premises version.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
It is cumbersome to use, particularly in handling firewall management.
 

Setup Cost

Bitdefender GravityZone offers flexible, mid-range pricing and modular licensing, with costs from $0.70 to $4.00 per device.
Symantec Endpoint Security provides a reasonably priced solution with discounts for specific sectors, offering value despite cheaper alternatives.
Regarding pricing, setup cost, and licensing, it is affordable.
Maintaining Bitdefender GravityZone Enterprise Security has been smooth.
It seems to be half the cost or more affordable than other solutions.
The pricing is very low compared to other companies like SentinelOne and others.
I rate the pricing, setup cost, and licensing around nine out of ten.
 

Valuable Features

Bitdefender GravityZone Enterprise Security excels in threat detection, ransomware protection, and resource management, enhancing network visibility and user satisfaction.
Symantec Endpoint Security provides comprehensive, user-friendly protection with seamless management, offering robust threat detection and prevention across platforms.
In terms of threat detection, I would give it a ten out of ten since Bitdefender manages to catch threats that other products miss.
The best feature of Bitdefender GravityZone Enterprise Security is that it is lightweight.
From my reseller perspective, the best features of Bitdefender GravityZone Enterprise Security that stand out are the sandboxing and reporting capabilities.
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
One important feature is the EDR function, necessary for many public customers due to upcoming laws in Germany, which is available through Symantec Endpoint Security Complete.
 

Categories and Ranking

Bitdefender GravityZone Ent...
Ranking in Endpoint Protection Platform (EPP)
20th
Average Rating
8.2
Reviews Sentiment
8.3
Number of Reviews
30
Ranking in other categories
Virtualization Security (3rd)
Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
145
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender GravityZone Enterprise Security is 1.0%, up from 0.8% compared to the previous year. The mindshare of Symantec Endpoint Security is 3.6%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Symantec Endpoint Security3.6%
Bitdefender GravityZone Enterprise Security1.0%
Other95.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Rias Majeed - PeerSpot reviewer
Delivers lightweight protection while facing challenges with technical aspects
I have been working with Bitdefender GravityZone Enterprise Security for quite a long time, but recently, I do not appreciate their changes, especially on the technical side. They moved some portions to remote GUI-based interfaces. The Command Line Interface (CLI) is not improving. Even experienced personnel are finding it difficult. There is a power user function where you can stop it temporarily for installing applications. Previously, we had the option to click on the power user button and enter the password to allow stopping that particular function. Now, we have to do it via CLI, which even technical personnel struggle to understand. Currently, everything is working fine except for the technical aspects we can control. If they can revert to the old system, that would be much better. When we raise this issue with Bitdefender, they cite security reasons for the change. However, while Cisco is moving away from CLI to GUI, Bitdefender is moving backward. Normal users cannot handle these CLI operations effectively.
Kumbesh Rajagopal - PeerSpot reviewer
Management becomes easier with minimal complications, but improvement in support tools needed
Regarding areas of improvement for Symantec Endpoint Security, there are many changes, and the support portal tool is complicated compared to other tools. When trying to get service from Symantec, the process is complex. I'm not sure whether it's because of my project or something else. Though it is easy to manage, easy to get, easy to install, and works efficiently for managing policies, we faced a significant disadvantage. We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
11%
Government
6%
Healthcare Company
6%
Computer Software Company
13%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise32
Large Enterprise62
 

Questions from the Community

What do you like most about Bitdefender GravityZone Enterprise Security?
It is perfectly stable. We haven't received any complaints from customers regarding stability or performance. It's been smooth sailing so far.
What is your experience regarding pricing and costs for Bitdefender GravityZone Enterprise Security?
Maintaining Bitdefender GravityZone Enterprise Security has been smooth. We receive regular notifications about upgrades, and the process has been successful without issues.
What needs improvement with Bitdefender GravityZone Enterprise Security?
We are not currently using the automated patching or patch management. The security analytics feature, which could help us stay compliant with industry standards, hasn't been enabled yet. Currently...
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
 

Also Known As

Bitdefender GravityZone Security for Virtualized Environments, GravityZone Security for Virtualized Environments
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

SambaSafety, Morefield Communications, Northstar Ltd., Citrix, Greenman-Pedersen
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Find out what your peers are saying about Bitdefender GravityZone Enterprise Security vs. Symantec Endpoint Security and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.