Symantec Endpoint Security and Bitdefender GravityZone Enterprise Security are both leading endpoint security solutions. Bitdefender seems to have the upper hand due to its unmatched features, though Symantec remains strong with a competitive pricing model and robust support.
Features: Symantec Endpoint Security is recognized for its advanced threat protection, robust encryption, and responsive support. Bitdefender GravityZone Enterprise Security shines with its machine learning, AI-driven detection, and comprehensive threat intelligence. Bitdefender's innovative features, including behavior-based ransomware protection, provide a clear advantage.
Room for Improvement: Symantec's update management, resource consumption, and user interface require enhancements. Bitdefender could improve integration with third-party tools, provide more thorough documentation, and streamline reporting functionalities. Symantec's update issues are more prominent compared to Bitdefender's integration challenges.
Ease of Deployment and Customer Service: Symantec's deployment model is straightforward but its customer service lacks responsiveness. Bitdefender's deployment is more complex yet manageable, with higher-rated customer service providing better support quality. Bitdefender offers a superior deployment and customer service experience.
Pricing and ROI: Symantec is more cost-effective in setup, providing a reasonable return on investment. Bitdefender, though pricier, delivers significant ROI through its advanced features, making it a worthwhile investment for those prioritizing cutting-edge security.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
I have never needed additional support, which shows how easy and friendly Bitdefender is.
Their technical support is helpful.
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
There is no support in the German language, which is a problem for many public tenders.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
Normal users cannot handle these CLI operations effectively.
The initial file I download to deploy on end-user devices is about six hundred to seven hundred megabytes, and it should be scaled down to an agent size of maybe less than one hundred megabytes, max.
The phishing feature report showed zero results, and the patch management component is one of the two main issues that need improvement.
It is cumbersome to use, particularly in handling firewall management.
Device management is not very good and I am not enabling it in my organization due to security reasons.
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
Regarding pricing, setup cost, and licensing, it is affordable.
It seems to be half the cost or more affordable than other solutions.
I rate the pricing, setup cost, and licensing around nine out of ten.
Symantec Endpoint Protection and Symantec Endpoint Security Enterprise are quite affordable, with Symantec Endpoint Security Complete costing about four times the Endpoint Protection price, still comparable to other EDR products.
In terms of threat detection, I would give it a ten out of ten since Bitdefender manages to catch threats that other products miss.
The best feature of Bitdefender GravityZone Enterprise Security is that it is lightweight.
From my reseller perspective, the best features of Bitdefender GravityZone Enterprise Security that stand out are the sandboxing and reporting capabilities.
One important feature is the EDR function, necessary for many public customers due to upcoming laws in Germany, which is available through Symantec Endpoint Security Complete.
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
A valuable feature of Symantec Endpoint Security is the ability to remotely isolate a computer from the network if it's compromised, either physically or digitally.
Bitdefender GravityZone Enterprise Security is a comprehensive cybersecurity solution designed to protect businesses from advanced threats. It offers a wide range of features, including endpoint protection, network security, and advanced threat intelligence. With its centralized management console, administrators can easily deploy and manage security policies across all endpoints.
The solution also includes advanced anti-malware and anti-ransomware capabilities, as well as web filtering and application control. Additionally, GravityZone Enterprise Security provides real-time visibility and reporting, allowing organizations to quickly identify and respond to security incidents.
With its robust security features and user-friendly interface, Bitdefender GravityZone Enterprise Security is an ideal choice for businesses looking to enhance their cybersecurity posture.
Symantec Endpoint Security is a robust and reliable product that provides complete protection against viruses, malware, Trojans, and malicious files. It offers application and device control, ease of use in deploying and updating, a central control console, stability, scalability, auto-discovery capabilities, patch management, endpoint detection and response capabilities, intrusion detection module.
The Symantec Global Intelligence Network (GIN) provides threat intelligence and detection across endpoints, email, and web traffic. It has helped organizations reduce downtime, increase productivity, and improve security posture. Symantec Endpoint Security is easy to use, has a flexible administration, and offers more value than expected.
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