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Bitdefender GravityZone Enterprise Security vs Symantec Endpoint Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.5
Cortex XDR reduces malware incidents, lowers costs, enhances compliance, and improves operations, offering significant financial and operational benefits.
Sentiment score
5.9
Bitdefender GravityZone Enterprise Security provides competitive pricing, functionality, and a 35% financial advantage over competitors, enhancing value.
Sentiment score
5.4
Symantec Endpoint Security increases financial satisfaction by reducing downtime and enhancing threat response, offering competitive pricing and automation.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Network Security Engineer at Cyberwell Solution
We have experienced significant return on investment and measurable benefits with Bitdefender GravityZone Enterprise Security.
Innovation & Development Support at BROOKSIDE DAIRY LTD
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
OT Technologist at a energy/utilities company with 201-500 employees
 

Customer Service

Sentiment score
6.9
Cortex XDR support is generally praised for its speed and knowledge, despite regional and support tool limitations.
Sentiment score
6.0
Bitdefender GravityZone Enterprise Security provides efficient support, though regional support limitations and documentation gaps may cause occasional delays.
Sentiment score
6.0
Symantec Endpoint Security customer service is highly rated, but post-acquisition support quality fluctuates with some language and delay issues.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
I have never needed additional support, which shows how easy and friendly Bitdefender is.
ITOfficer at a educational organization with 201-500 employees
They conduct annual health checks at no cost, making the experience smooth.
Innovation & Development Support at BROOKSIDE DAIRY LTD
Their technical support is helpful.
CTO at Exceed NetSec LLC
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
Head of Information System at EEC
There is no support in the German language, which is a problem for many public tenders.
Cyber Security Pre-Sales at SoftwareONE
 

Scalability Issues

Sentiment score
7.4
Cortex XDR offers seamless scalability for enterprises, supporting thousands of endpoints and flexible deployment across various roles.
Sentiment score
6.2
Bitdefender GravityZone Enterprise Security is praised for scalability and ease of expansion, especially for small to medium businesses.
Sentiment score
6.9
Symantec Endpoint Security is scalable, efficient for large deployments, and adaptable, with minor integration and support challenges noted.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Junior Security Analyst at ITSEC Asia
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
Cyber Security Pre-Sales at SoftwareONE
The scalability of the servers is good, as it requires computational powers.
Senior Security Delivery Analyst at Accenture
 

Stability Issues

Sentiment score
8.0
Cortex XDR is praised for its stability and reliability, with regular upgrades and minor, infrequent technical issues.
Sentiment score
7.8
Bitdefender GravityZone Enterprise Security is stable and reliable but may have resource consumption and compatibility issues with older systems.
Sentiment score
7.6
Symantec Endpoint Security is praised for stability and reliability, despite occasional crashes and compatibility issues during updates.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR by Palo Alto Networks can be trusted completely.
Soc Analyst at Softcell Technologies Limited
In terms of stability, we haven't experienced any crashes, downtimes, or performance issues.
Innovation & Development Support at BROOKSIDE DAIRY LTD
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
OT Technologist at a energy/utilities company with 201-500 employees
Previously, we used to have multiple servers such as GUP servers and numerous servers for pushing updates, but we reduced it and transitioned almost 30,000 devices to CrowdStrike, which was easy to manage.
Senior Security Delivery Analyst at Accenture
 

Room For Improvement

Cortex XDR should improve UI, automation, integration, licensing, pricing, endpoint management, and add IoT and on-premises features.
Bitdefender GravityZone struggles with user-friendliness, high costs, inflexible features, and insufficient support, needing better detection and interface.
Symantec Endpoint Security suffers from high resource usage, management complexity, outdated interface, and ineffective virus detection and support.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
Initially, before we purchased it, the distributor acted as if they knew this product very well, but after we bought it and were supposed to deploy it, they were struggling, so we ended up getting it right ourselves.
Chief Technology Officer at DNN Technologies
The initial file I download to deploy on end-user devices is about six hundred to seven hundred megabytes, and it should be scaled down to an agent size of maybe less than one hundred megabytes, max.
ITOfficer at a educational organization with 201-500 employees
Now, we have to do it via CLI, which even technical personnel struggle to understand.
CTO at Exceed NetSec LLC
Device management is not very good and I am not enabling it in my organization due to security reasons.
System Administrator at Aljazera Market co
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
Head of Information System at EEC
It is cumbersome to use, particularly in handling firewall management.
OT Technologist at a energy/utilities company with 201-500 employees
 

Setup Cost

Cortex XDR is considered costly but valuable for enterprises, with discounts for long-term contracts, though regional pricing varies.
Bitdefender GravityZone offers flexible, competitive pricing with modular licensing, allowing payment for only necessary features and optional extras.
Symantec Endpoint Security's pricing is diverse, being both negotiable and adaptable for different budgets and organizations' needs.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
Soc Analyst at Softcell Technologies Limited
Regarding pricing, setup cost, and licensing, it is affordable.
CEO at URS LLP
Maintaining Bitdefender GravityZone Enterprise Security has been smooth.
Innovation & Development Support at BROOKSIDE DAIRY LTD
It seems to be half the cost or more affordable than other solutions.
OT Technologist at a energy/utilities company with 201-500 employees
The pricing is very low compared to other companies like SentinelOne and others.
System Administrator at Aljazera Market co
I rate the pricing, setup cost, and licensing around nine out of ten.
Head of Information System at EEC
 

Valuable Features

Cortex XDR offers advanced threat detection, AI analytics, seamless integration, and real-time blocking, enhancing security and reducing costs.
Bitdefender GravityZone Enterprise Security provides extensive telemetry, intuitive setup, ransomware protection, and efficient remote management with seamless integration.
Symantec Endpoint Security provides integrated, user-friendly protection for multiple platforms with advanced malware detection and comprehensive endpoint management.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
In terms of threat detection, I would give it a ten out of ten since Bitdefender manages to catch threats that other products miss.
ITOfficer at a educational organization with 201-500 employees
The best feature of Bitdefender GravityZone Enterprise Security is that it is lightweight.
CTO at Exceed NetSec LLC
From my reseller perspective, the best features of Bitdefender GravityZone Enterprise Security that stand out are the sandboxing and reporting capabilities.
CEO at URS LLP
Symantec Endpoint Security offers great features such as reporting capabilities with a customized dashboard that pulls in EDR timelines, threat maps, and compliance metrics into one view.
Senior Cybersecurity Engineer at Kyndryl
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
System Administrator at Aljazera Market co
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
Head of Information System at EEC
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Bitdefender GravityZone Ent...
Ranking in Endpoint Protection Platform (EPP)
33rd
Average Rating
8.2
Reviews Sentiment
5.4
Number of Reviews
31
Ranking in other categories
Virtualization Security (4th)
Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
8th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
146
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.7% compared to the previous year. The mindshare of Bitdefender GravityZone Enterprise Security is 0.9%, down from 1.0% compared to the previous year. The mindshare of Symantec Endpoint Security is 3.9%, up from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
Symantec Endpoint Security3.9%
Bitdefender GravityZone Enterprise Security0.9%
Other91.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Rias Majeed - PeerSpot reviewer
CTO at Exceed NetSec LLC
Delivers lightweight protection while facing challenges with technical aspects
I have been working with Bitdefender GravityZone Enterprise Security for quite a long time, but recently, I do not appreciate their changes, especially on the technical side. They moved some portions to remote GUI-based interfaces. The Command Line Interface (CLI) is not improving. Even experienced personnel are finding it difficult. There is a power user function where you can stop it temporarily for installing applications. Previously, we had the option to click on the power user button and enter the password to allow stopping that particular function. Now, we have to do it via CLI, which even technical personnel struggle to understand. Currently, everything is working fine except for the technical aspects we can control. If they can revert to the old system, that would be much better. When we raise this issue with Bitdefender, they cite security reasons for the change. However, while Cisco is moving away from CLI to GUI, Bitdefender is moving backward. Normal users cannot handle these CLI operations effectively.
Abhimanyu Das - PeerSpot reviewer
Senior Cybersecurity Engineer at Kyndryl
Behavioral protection has blocked ransomware and now saves extensive recovery and audit time
The best feature of Symantec Endpoint Security is its effectiveness in malware protection. Its malware protection capabilities stand out due to their ease of management. Although multiple tools assist in this process, managing them all can sometimes be challenging. In terms of malware protection, Symantec Endpoint Security performs well, and its mechanisms, tactics, and techniques are effective. Symantec Endpoint Security offers robust features such as advanced reporting capabilities with a customizable dashboard that integrates EDR timelines, threat maps, and compliance metrics into a single view. Additionally, reports can be exported to PDF or CSV formats, making reporting one of its strong points. It also provides comprehensive device control features, which block unauthorized USB devices and support whitelisting. This helps prevent data exfiltration and phishing scenarios without disrupting user workflows.
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Manufacturing Company
10%
Comms Service Provider
9%
Construction Company
8%
Financial Services Firm
8%
Outsourcing Company
7%
Outsourcing Company
13%
Comms Service Provider
13%
Manufacturing Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise3
Large Enterprise2
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise32
Large Enterprise63
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Bitdefender GravityZone Enterprise Security?
Maintaining Bitdefender GravityZone Enterprise Security has been smooth. We receive regular notifications about upgra...
What needs improvement with Bitdefender GravityZone Enterprise Security?
Because we bought Bitdefender GravityZone Enterprise Security via Rectron as a distributor, they need to upskill thei...
What is your primary use case for Bitdefender GravityZone Enterprise Security?
We primarily bought Bitdefender GravityZone Enterprise Security for endpoint protection. We needed an endpoint protec...
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valu...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior sol...
What is your experience regarding pricing and costs for Symantec End-User Endpoint Security?
Symantec Endpoint Security's pricing is better than most offerings based on my research. It seems to be half the cost...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Bitdefender GravityZone Security for Virtualized Environments, GravityZone Security for Virtualized Environments
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
SambaSafety, Morefield Communications, Northstar Ltd., Citrix, Greenman-Pedersen
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Find out what your peers are saying about Bitdefender GravityZone Enterprise Security vs. Symantec Endpoint Security and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.