Try our new research platform with insights from 80,000+ expert users

Bitdefender GravityZone EDR vs CylanceOPTICS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
9th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
61
Ranking in other categories
No ranking in other categories
CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
42nd
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.5%, down from 3.0% compared to the previous year. The mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

AMBARISH PATKAR - PeerSpot reviewer
Centralized control effectively manages devices while updates require powered-on systems
I use Bitdefender GravityZone EDR for the grooming industry. It is primarily utilized for the office environment The features I find most effective for threat detection include centralized control policy distribution and the control of independent devices, such as printers, laptops, and desktops…
HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that you can manage all the time and you can uninstall and install everything via the web console."
"Sandbox Analyzer, HyperDetect, and EDR are valuable to our customers."
"It is stable."
"Go for Bitdefender GravityZone EDR without any second thought."
"It has the ability to remotely control user PCs and execute specific commands to ensure their security. However, this capability could also pose some concerns."
"I haven't had a problem with its stability yet. Since we deployed it, we haven't had one computer instance where we had to reimage the computer due to the virus."
"The advanced direct control on offer is excellent."
"We like the dashboard, the console, the reporting. It's very easy to deploy."
"You can use the solution to query certain things."
"CylanceOPTICS is pretty stable."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"It's pretty unintrusive"
"The solution has a high level of trust in the industry."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
 

Cons

"For many, the problems come mostly when they start tweaking or short-cutting - particularly for patch management."
"The areas of Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) could benefit from improvement in terms of how problems are reported and displayed. The way the problems are presented and the information provided could be improved."
"The cryptosystem could be improved a bit."
"There was a bit of a problem deploying."
"What's happening now in this field is artificial intelligence, the behavior part. That is now the trend in many products, including Bitdefender, and this is where the product needs improvement."
"The one thing that we are missing and want to see is user analytics. So, that is what I'm really interested in: behavior analytics and end user behavior."
"Using this product requires quite a bit of training, which is hard to get."
"The pricing should be improved. The user interface has been improved on a yearly basis. The key issue is that they need to look at their pricing."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"One minor issue that somebody mentioned was that they didn't like their management console."
"The detection component is something that they have to work on."
"The product's technical support is slow."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"The reporting is very weak and not very good at all."
 

Pricing and Cost Advice

"The price is per license per endpoint. The price is different for everyone, but we find the price is cheap for us."
"Licensing is done on a yearly basis and it's workstation-based."
"Price-wise, Bitdefender GravityZone EDR is a bit expensive in the Philippines."
"We take the subscription. Only we're taking that GravityZone and protection of the environment and the system. We didn't subscribe to the detection response."
"The solution is not expensive but there are cheaper options in the market. In terms of competitiveness, the price is reasonable with no other additional costs besides the licensing fees."
"If you look at the solution's price point, it's actually low market value, especially in comparison to other ones."
"We need to pay for a yearly license for the solution."
"Bitdefender GravityZone Ultra is less expensive than other solutions, such as CrowdStrike. We had a really good deal because it was their year-end and they were trying to do a lot of sales that week. We bought a three-year contract from them and the cost was approximately $17 per endpoint, per year. It is was a very good price. I have spoken to other people who have purchased CrowdStrike at approximately $60 per endpoint, per year. I have no complaints about the price of this solution."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"I would rate the pricing a three out of five."
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
859,438 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
12%
Government
5%
Hospitality Company
5%
Manufacturing Company
19%
Computer Software Company
18%
Financial Services Firm
8%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
No data available
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Cerdant, Washoe County School District
Find out what your peers are saying about Bitdefender GravityZone EDR vs. CylanceOPTICS and other solutions. Updated: June 2025.
859,438 professionals have used our research since 2012.