Bitdefender GravityZone EDR vs CylanceOPTICS comparison

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Executive Summary

We performed a comparison between Bitdefender GravityZone EDR and CylanceOPTICS based on real PeerSpot user reviews.

Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Bitdefender GravityZone EDR vs. CylanceOPTICS Report (Updated: March 2024).
769,662 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors""This is stable and scalable.""Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance.""Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution.""The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers.""The stability is very good.""The product's initial setup phase is very easy.""Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."

More Fortinet FortiEDR Pros →

"The most valuable feature of the solution is that it is easy to use and simple, meaning it's not much complicated.""The pricing is reasonable.""GravityZone can be controlled from the cloud.""The initial setup is easy.""What I have found to be valuable is after every new release of the solution there are more features. At the time that we bought Bitdefender GravityZone, it was their top solution. We went from their Enterprise version to Elite, Elite HD, Ultra, and now there is an Ultra Plus available.""The solution is probably one of the top five, best security solutions on the market at the moment.""If you detect a virus, you can isolate the PC from the network and prevent access to the internet, network and routers. Once fixed, you can give access back to the client. We have not had this functionality using other solutions.""The most valuable features are the solution's thorough detection and ease of use."

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"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.""It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good.""It's pretty unintrusive""Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior.""CylanceOPTICS is pretty stable.""The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken.""It automatically blocks the threats, helping us investigate if they harm the environment.""CylanceOPTICS is easy to use."

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Cons
"It takes about two business days for initial support, which is too slow in urgent situations.""The solution is not stable.""Detections could be improved.""ZTNA can improve latency.""The solution should address emerging threats like SQL injection.""The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location.""We find the solution to be a bit expensive.""The support needs improvement."

More Fortinet FortiEDR Cons →

"What would make Bitdefender GravityZone Ultra better is if Bitdefender employed more firewall policies and added even more features to the product.""The solution wasn't designed to be used in France.""I have not had used the EDR portion of the solution to do any custom scripting to allow further advanced operations on the endpoints. From what I understand from reading the comments on reviews is that it is not particularly flexible in this regard.""The pricing should be improved. The user interface has been improved on a yearly basis. The key issue is that they need to look at their pricing.""We find it's making the machines run slow.""The solution is sometimes resource-intensive.""What's happening now in this field is artificial intelligence, the behavior part. That is now the trend in many products, including Bitdefender, and this is where the product needs improvement.""The only problem we have, and I don't know if maybe it's the package we bought, is that it lacks the parts of data protection and application blacklisting."

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"The product's initial setup process could be easy.""The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions""The product's technical support is slow.""One minor issue that somebody mentioned was that they didn't like their management console.""The detection component is something that they have to work on.""The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive.""The reporting is very weak and not very good at all.""CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."

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Pricing and Cost Advice
  • "I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
  • "There are no issues with the pricing."
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "The price is per license per endpoint. The price is different for everyone, but we find the price is cheap for us."
  • "Licensing is done on a yearly basis and it's workstation-based."
  • "It has a suitable price for every company and organization."
  • "There is a fully functional trial that we used and we didn't have any issues."
  • "There are different packages available that vary in terms of licensing fees."
  • "Price-wise, we have a better licensing agreement with Bitdefender than we did with competing vendors."
  • "Bitdefender GravityZone Ultra is less expensive than other solutions, such as CrowdStrike. We had a really good deal because it was their year-end and they were trying to do a lot of sales that week. We bought a three-year contract from them and the cost was approximately $17 per endpoint, per year. It is was a very good price. I have spoken to other people who have purchased CrowdStrike at approximately $60 per endpoint, per year. I have no complaints about the price of this solution."
  • "The solution is not expensive but there are cheaper options in the market. In terms of competitiveness, the price is reasonable with no other additional costs besides the licensing fees."
  • More Bitdefender GravityZone EDR Pricing and Cost Advice →

  • "We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
  • "I would rate the pricing a three out of five."
  • "The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
  • More CylanceOPTICS Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer:We have FortiEDR installed on all our systems. This protects them from any threats.
    Top Answer:We license it per employee, so as long as the employee count remains the same, the licensing won't change. We have it… more »
    Top Answer:The tool's graphical user interface is common and very friendly, making it an overall user-friendly product.
    Top Answer:Price-wise, Bitdefender GravityZone EDR is a bit expensive in the Philippines. In the Philippines, users usually want… more »
    Top Answer:The improvement of the product is required since I am in the cybersecurity industry, where there are a lot of antivirus… more »
    Top Answer:I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've… more »
    Top Answer:The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the… more »
    Top Answer:CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to… more »
    Comparisons
    Also Known As
    enSilo, FortiEDR
    Bitdefender GravityZone Ultra, Bitdefender GravityZone
    Learn More
    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    Bitdefender GravityZone Ultra is an endpoint security solution that offers protection against even the most elusive cyber threats. The solution provides a full range of security capabilities, including threat detection, pre- and post- compromise visibility, alert triage, automatic response, advanced search, investigation, and more. It is designed with a single agent/single consoler architecture, is cloud-native, and also supports on-premises deployments.

    Bitdefender GravityZone Ultra Features

    Bitdefender GravityZone Ultra has many valuable key features. Some of the most useful ones include:

    • Extended endpoint detection and response: Bitdefender GravityZone Ultra applies XDR capabilities to detect advanced attacks across multiple endpoints in hybrid infrastructures, including workstations, servers, or containers running various operating systems.
    • Integrated human and endpoint risk analytics: The Bitdefender GravityZone Ultra solution continuously identifies user actions and behaviors that may pose a security risk to your organization, such as using unencrypted web pages for logging into websites, usage of compromised USBs, poor password management, recurrent infections, and more.
    • Layered defense: Bitdefender GravityZone Ultra offers highly effective layered protection to protect against threats by using signatureless technologies like advanced local and cloud machine learning, behavior analysis technologies, and integrated sandbox and device hardening.
    • Low overhead incident investigation and response: Bitdefender GravityZone Ultra allows incident response teams to react fast and stop ongoing attacks via fast alerts, attack timelines, and sandbox outputs.

    Bitdefender GravityZone Ultra Benefits

    There are many benefits to implementing Bitdefender GravityZone Ultra. Some of the biggest advantages the solution offers include:

    • Next-gen prevention and detection: The solution uses advanced prevention capabilities such as PowerShell Defense, Exploit Defense, and Anomaly Detection to block attacks earlier in the attack chain (at pre-execution) so your security posture remains intact and safe. Once an active threat is detected, automatic response kicks in to block further damage or lateral movements.
    • Cross platform coverage: Bitdefender GravityZone Ultra covers all enterprise endpoints, running Windows, Linux, or Mac in physical, virtualized, or cloud infrastructures, ensuring consistent security across your entire infrastructure.
    • Third-party integration APIs: Bitdefender GravityZone Ultra supports integration with pre-existing security operations tools.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the Bitdefender GravityZone Ultra solution.

    Robert N., CEO at CSToday, says, “We like the dashboard, the console, the reporting. It's very easy to deploy. It has great security with excellent standard policies and is extremely stable.”

    PeerSpot user David A., Cybersecurity Analyst & System Engineer at Compucare Systems Inc., mentions, "The best feature for our customers is the ransomware feature. It is very fresh and powerful. Bitdefender also has a feature called Ransomware Vaccine. With this feature, when a file from the ransomware is encrypted Bitdefender can revert it back to the original file. It automatically decrypts the file and puts the ransom in quarantine."

    Troy F., Managing Director at TEPSA (Pty) Ltd., comments, “The valuable features are, of course, the protection against malware, ransomware, and any other forms of malicious software, but the solution also provides application and device control which stops people copying things onto a memory stick, for example. In addition, it provides web filtering and blocking of inappropriate websites. The product covers pretty much every aspect of cyber security, but the primary function that everybody gets it for is the anti malware or antivirus protection.”

    Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.

    Sample Customers
    Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
    Mentor Graphics, Rudersdal Kommune
    Cerdant, Washoe County School District
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider11%
    Manufacturing Company11%
    Retailer5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government8%
    Manufacturing Company8%
    Financial Services Firm8%
    REVIEWERS
    Financial Services Firm21%
    Transportation Company8%
    Government8%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Comms Service Provider11%
    Manufacturing Company7%
    Government6%
    VISITORS READING REVIEWS
    Manufacturing Company19%
    Computer Software Company15%
    Financial Services Firm8%
    University8%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise16%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business71%
    Midsize Enterprise14%
    Large Enterprise15%
    VISITORS READING REVIEWS
    Small Business38%
    Midsize Enterprise19%
    Large Enterprise43%
    REVIEWERS
    Small Business50%
    Midsize Enterprise20%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise12%
    Large Enterprise66%
    Buyer's Guide
    Bitdefender GravityZone EDR vs. CylanceOPTICS
    March 2024
    Find out what your peers are saying about Bitdefender GravityZone EDR vs. CylanceOPTICS and other solutions. Updated: March 2024.
    769,662 professionals have used our research since 2012.

    Bitdefender GravityZone EDR is ranked 14th in Endpoint Detection and Response (EDR) with 54 reviews while CylanceOPTICS is ranked 33rd in Endpoint Detection and Response (EDR) with 10 reviews. Bitdefender GravityZone EDR is rated 8.6, while CylanceOPTICS is rated 7.6. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and Intercept X Endpoint, whereas CylanceOPTICS is most compared with Microsoft Defender for Endpoint. See our Bitdefender GravityZone EDR vs. CylanceOPTICS report.

    See our list of best Endpoint Detection and Response (EDR) vendors.

    We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.