Birst vs Salesforce Einstein Analytics comparison

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209 views|149 comparisons
76% willing to recommend
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4,247 views|2,080 comparisons
85% willing to recommend
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Executive Summary

We performed a comparison between Birst and Salesforce Einstein Analytics based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Tableau, Oracle and others in Reporting.
To learn more, read our detailed Reporting Report (Updated: April 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Dashboards and self-service reports. These are widely used by customers in the EPM domain."

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"The tool is a cloud-based solution capable of integrating any kind of data in the world.""Transparency is the most valuable feature of this solution.""The solution scales extremely well.""We have found the scalability to be very good.""It's scalable.""The way Salesforce Einstein Analytics is structured in terms of the work assignments and the user profile is very good.""The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI.""Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."

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Cons
"Customer support takes lot of time to get a solution."

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"The price of Salesforce Einstein Analytics is quite a bit expensive for the region of Mexico. I think the price of the product could be better.""The tool needs to simplify its features.""I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards.""If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time.""The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms.""Improvement-wise, I feel the solution must be more robust since it is not exactly ready to handle large data.""They have a lot of opportunity to improve BI tools. With Einstein Analytics, we have a very minimal scope.""The product must be more transparent."

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Pricing and Cost Advice
  • "Please negotiate on the price and purchase the latest version."
  • More Birst Pricing and Cost Advice →

  • "Salesforce has a subscription-based licensing structure, where it's between $20 to $75 per month, per user."
  • "The biggest challenge we had was the cost and the licensing. We ended up getting an enterprise licensing agreement(ELA). That took a lot of negotiations and a lot of pressure. We were able to receive a good price for the community licensing they bundled Salesforce Einstein Analytics. They bundled a lot of capabilities with us with the ELA."
  • "Although it was deemed slightly expensive and failed the cost analysis we conducted in our company, we proceeded with the purchase because we desired to have a leading CRM system in the industry."
  • "Price-wise, Salesforce Einstein Analytics is an expensive tool."
  • "I rate the solution's pricing a seven out of ten."
  • "The solution is expensive."
  • "Salesforce Einstein Analytics can be considered somewhat expensive, depending on the company's needs. If they want the complete package with all the features, it's pricier. It all comes down to what the company requires from the platform."
  • More Salesforce Einstein Analytics Pricing and Cost Advice →

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    Top Answer:The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations… more »
    Top Answer:We use Service Cloud. We use it to classify the cases and get the escalation scores correctly. We also use it for knowledge management. We have multiple use cases.
    Ranking
    32nd
    out of 50 in Reporting
    Views
    209
    Comparisons
    149
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Views
    4,247
    Comparisons
    2,080
    Reviews
    9
    Average Words per Review
    390
    Rating
    8.6
    Comparisons
    Also Known As
    Einstein Analytics, Salesforce Wave Analytics
    Learn More
    Overview

    Birst Networked BI and Analytics eliminates information silos. Decentralized users can augment the enterprise data model virtually, as opposed to physically, without compromising data governance.

    A unified semantic layer maintains common definitions and key metrics.
    Birst’s two-tier architecture aligns back-end sources with line-of-business or local data. Birst’s Automated Data Refinement extracts data from any source into a unified semantic layer. Users are enabled with self-service analytics through executive dashboards, reporting, visual discovery, mobile tools, and predictive analytics. Birst Open Client Interface also offers integration with Tableau, Excel and R.

    Birst goes to market in two primary ways: as a direct sale, for enterprises using Birst on internal data to manage their business; and embedded, for companies who offer analytic products, by embedding and white-labeling Birst capabilities into their products.

    Birst’s is packaged in 3 available formats: Platform and per-user fee; by Department or Business Unit; by end-customer (for embedded scenarios).

    Salesforce Einstein Analytics is a customer and business analytics platform that’s optimized for mobile use and brings flexible customer analytics to everyone in the company. It works with many types of data, from many data sources, and it can change the way your company answers critical questions. Einstein Analytics allows you to:

    • Connect directly to your CRM data and execute on insights directly in Chatter.
    • Automatically analyze millions of rows of data and get predictive analytics with Einstein Discovery.
    • Explore data quickly and automate actions with prebuilt apps.
    • Use mobile to act, whether you're on Android or iOS.
    Sample Customers
    Citrix Systems, Jive Software, SunnyD, Toshiba Medical Systems, Cisco OpenDNS, RB, Sunny D, Vertafore
    ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
    Top Industries
    REVIEWERS
    Healthcare Company25%
    Retailer17%
    Insurance Company8%
    Computer Software Company8%
    REVIEWERS
    Computer Software Company30%
    Healthcare Company20%
    Financial Services Firm20%
    Government10%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm12%
    Manufacturing Company7%
    University5%
    Company Size
    REVIEWERS
    Small Business14%
    Midsize Enterprise33%
    Large Enterprise52%
    REVIEWERS
    Small Business30%
    Midsize Enterprise20%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise12%
    Large Enterprise65%
    Buyer's Guide
    Reporting
    April 2024
    Find out what your peers are saying about Microsoft, Tableau, Oracle and others in Reporting. Updated: April 2024.
    768,857 professionals have used our research since 2012.

    Birst is ranked 32nd in Reporting while Salesforce Einstein Analytics is ranked 11th in BI (Business Intelligence) Tools with 18 reviews. Birst is rated 7.4, while Salesforce Einstein Analytics is rated 8.2. The top reviewer of Birst writes "The dashboards and Visualizer are valuable". On the other hand, the top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". Birst is most compared with Microsoft Power BI, ThoughtSpot and Alteryx, whereas Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, SAP Analytics Cloud and IBM Watson Explorer.

    We monitor all Reporting reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.