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SAP BusinessObjects Business Intelligence Platform vs Salesforce Einstein Analytics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Salesforce Einstein Analytics offers varied ROI, showing quick returns for some users, while others face challenges due to implementation or company size.
Sentiment score
6.6
SAP BusinessObjects BI Platform's ROI varies by usage and integration, with potential returns within 6-12 months if deployed properly.
For most of my clients using the on-premises version of SAP BusinessObjects Business Intelligence Platform, the return on investment is positive due to its affordability and ability to handle diverse reporting needs while automating information distribution.
I have seen a return on investment so far in the form of saved time and resources.
 

Customer Service

Sentiment score
7.1
Salesforce Einstein Analytics offers effective customer service, quick responses, knowledgeable support, though some experience slow issue resolution.
Sentiment score
6.5
SAP BusinessObjects support varies from poor to excellent; forums and community resources are valuable despite connectivity issues.
Tech support for Salesforce Einstein Analytics is generally good.
Sometimes, they forward my ticket to the technical team, especially when my issue involves technical aspects that basis people may not be familiar with.
I have experience with SAP technical support and have supported customers, including those in financial services.
I would rate their technical support as excellent.
 

Scalability Issues

Sentiment score
7.5
Salesforce Einstein Analytics is scalable, easily integrates, handles diverse user bases, and offers seamless expansion, despite cost concerns.
Sentiment score
7.8
SAP BusinessObjects BI Platform offers seamless scaling and integration, supporting enterprise-level deployments with reliable performance across various organizations.
I rate the scalability of SAP BusinessObjects Business Intelligence Platform as a nine due to performance issues related to optimizing parts.
 

Stability Issues

Sentiment score
7.9
Salesforce Einstein Analytics is praised for its stability and reliability, with occasional minor issues swiftly resolved.
Sentiment score
7.0
SAP BusinessObjects' stability varies with configuration; though resilient, complexity and issues impact reliability compared to competitors.
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
When they tried upgrading from 4.2 to 4.3, they found it buggy in some reports, which was quite problematic.
 

Room For Improvement

Salesforce Einstein Analytics needs improvements in support, data handling, user-friendliness, flexibility, and cost to boost adoption.
The SAP BusinessObjects BI Platform struggles with integration, complexity, performance, and usability, needing improvement in cloud integration and support.
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
There is a learning curve associated with Salesforce Einstein Analytics, particularly since users need to learn a new language.
We need to speed up the performance of our tool because it is slower compared to the SAP Analytics Cloud tool.
If SAP could split the analytics side from financial analytics, it would become more affordable and easier to learn for technicians.
I would appreciate integration with Outlook as an additional feature in the future to make it closer to a perfect score.
 

Setup Cost

Salesforce Einstein Analytics is costly yet valued for features, with negotiating licenses helping reduce expenses in enterprise environments.
SAP BusinessObjects is costly for enterprises, with complex licensing, yearly fees, and high implementation costs compared to Power BI.
A benefit is that the pricing is available online, ensuring there are no hidden costs.
In general, I would rate it as a little bit on the expensive side compared to other available options.
The price is very competitive and reliable.
I rate the pricing for SAP BusinessObjects Business Intelligence Platform as a seven or eight.
 

Valuable Features

Salesforce Einstein Analytics offers user-friendly, scalable analytics with predictive insights and seamless CRM integration for enhanced decision-making and productivity.
SAP BusinessObjects provides flexible, secure, user-friendly BI tools, enabling efficient report creation and insightful analytics integration with databases.
It allows for a personalized customer experience by providing insights.
Their machine learning model, which they have integrated, provides us with accurate data and creates projection maps.
For calculations, SAP BusinessObjects Business Intelligence Platform outperforms all other tools such as Power BI and Tableau, showing more accuracy, reliability, and flexibility compared to all other BI tools worldwide.
One advantage of SAP BusinessObjects Business Intelligence Platform is self-service capabilities, allowing users to do drag and drop to build their own reports and perform analyses without needing technical know-how.
It helps in decision-making, which impacts ROI, especially in terms of efficiency.
 

Categories and Ranking

Salesforce Einstein Analytics
Ranking in BI (Business Intelligence) Tools
11th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
21
Ranking in other categories
No ranking in other categories
SAP BusinessObjects Busines...
Ranking in BI (Business Intelligence) Tools
5th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
108
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the BI (Business Intelligence) Tools category, the mindshare of Salesforce Einstein Analytics is 1.2%, down from 1.8% compared to the previous year. The mindshare of SAP BusinessObjects Business Intelligence Platform is 3.7%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools
 

Featured Reviews

Parker Goodson - PeerSpot reviewer
Helpful consistent measurements, high availability, and scales well
When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance. It would be beneficial to have visibility into any changes made to your account by individuals other than yourself or your team. It is also important to clearly track the history of these modifications and identify the responsible parties.
Declan Dempsey - PeerSpot reviewer
Provides efficient data reporting while needing easier deployment and improved interface
Users tend to put everything into Excel, though I try to discourage this. The best feature about it for me, and for them, is the fact that you have a universe that is well made. This means you don't have those months that get assigned. You can just get to the point and get a report very quickly. Unfortunately, in some ways, it's a double-edged sword because it becomes more of a self-service ETL, even for the reporting team. If you have a decent universe and you just want to quickly get something together, it's very usable. Compared to Click, you can drop those reports very quickly.
report
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Comparison Review

it_user6663 - PeerSpot reviewer
May 25, 2013
SAP Business Objects vs. Microsoft BI
A quick look at the whole idea on another weblogs gives you a sense that all of them just talked about very brief things like report refresh feature in BO or cube feature in MS Analysis Service. I choose MS BI and I want to share my reasons and opinions on why I choose it and give you another quick…
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
14%
Manufacturing Company
7%
Healthcare Company
6%
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Salesforce Einstein Analytics?
The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. I...
What needs improvement with Salesforce Einstein Analytics?
There is a learning curve associated with Salesforce Einstein Analytics, particularly since users need to learn a new language. Additionally, data quality dependencies are specific to Salesforce, w...
What is your primary use case for Salesforce Einstein Analytics?
I use Salesforce Einstein Analytics ( /products/salesforce-einstein-analytics-reviews ) for writing custom codes for technicians, which requires the capabilities of Salesforce Einstein Analytics ( ...
Seeking lightweight open source BI software
There are many...It would rather depend what System BI architecture or Enterprise legacy you have at your end...I would recommend as follows: 1) If you have legacies of SAP, Oracle - look for SAP...
Tableau vs. Business Objects - Which is a better solution for visualization and analysis?
Both tools have their positives and negatives. First, I should mention that I am relatively new to Tableau. I have been working on and off Tableau for about a year, but getting to work on it consta...
What do you like most about SAP BusinessObjects Business Intelligence Platform?
What I like the most about SAP BusinessObjects BI Platform is that it has significantly improved our decision-making process.
 

Also Known As

Einstein Analytics, Salesforce Wave Analytics
SAP BusinessObjects BI Platform, SAP BusinessObjects, Business Objects
 

Overview

 

Sample Customers

ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
SRAM, Kennametal, Fairfax Water, British American Tobacco, Velux, and FedEx.
Find out what your peers are saying about SAP BusinessObjects Business Intelligence Platform vs. Salesforce Einstein Analytics and other solutions. Updated: April 2025.
852,780 professionals have used our research since 2012.