SAP BusinessObjects Business Intelligence Platform and Salesforce Einstein Analytics are competitors in the business intelligence and analytics category. SAP BusinessObjects seems to have the upper hand for larger organizations due to its comprehensive tools and robust features, while Salesforce Einstein Analytics is favored by businesses needing ease of use and AI-driven insights.
Features: SAP BusinessObjects offers Crystal Reports, Web Intelligence, and a semantic layer for consistent coding. Users benefit from the versatile Universe Designer and integration with multiple data sources. Salesforce Einstein Analytics provides strong integration capabilities, ease of use, and AI-driven insights that are valuable for straightforward analytics solutions.
Room for Improvement: SAP BusinessObjects struggles with integration issues, custom coding dependency, and post-update bugs. Enhancements in user-friendliness and database handling are needed. Salesforce Einstein Analytics requires better model transparency and features for large data sets, along with easier usability without needing external expertise.
Ease of Deployment and Customer Service: SAP BusinessObjects is known for its on-premises deployment, which demands complex setups and integration. Its technical support is inconsistent. Salesforce Einstein Analytics, cloud-centric, allows flexible deployment. Its support is better rated but tied to higher pricing tiers.
Pricing and ROI: SAP BusinessObjects is considered costly, with complex licensing affecting cost-effectiveness. Starting with a basic version might minimize costs. Salesforce Einstein Analytics, though expensive, offers a subscription model with various pricing tiers, potentially providing better ROI through careful feature selection and negotiation.
I have seen a return on investment so far in the form of saved time and resources.
For most of my clients using the on-premises version of SAP BusinessObjects Business Intelligence Platform, the return on investment is positive due to its affordability and ability to handle diverse reporting needs while automating information distribution.
Tech support for Salesforce Einstein Analytics is generally good.
I would rate their technical support as excellent.
I have experience with SAP technical support and have supported customers, including those in financial services.
Sometimes, they forward my ticket to the technical team, especially when my issue involves technical aspects that basis people may not be familiar with.
I rate the scalability of SAP BusinessObjects Business Intelligence Platform as a nine due to performance issues related to optimizing parts.
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
When they tried upgrading from 4.2 to 4.3, they found it buggy in some reports, which was quite problematic.
There are certain glitches, especially when the modules are upgraded or when there is a source code update, causing the entire tool to go offline.
There is a learning curve associated with Salesforce Einstein Analytics, particularly since users need to learn a new language.
I've worked with other tools, for example, Microsoft Power BI, which is visualization-wise very strong.
I would appreciate integration with Outlook as an additional feature in the future to make it closer to a perfect score.
SAP BusinessObjects is expected to be phased out by 2027 as reports are moving to SAP Analytics Cloud.
A benefit is that the pricing is available online, ensuring there are no hidden costs.
In general, I would rate it as a little bit on the expensive side compared to other available options.
The price is very competitive and reliable.
I rate the pricing for SAP BusinessObjects Business Intelligence Platform as a seven or eight.
It allows for a personalized customer experience by providing insights.
Their machine learning model, which they have integrated, provides us with accurate data and creates projection maps.
For calculations, SAP BusinessObjects Business Intelligence Platform outperforms all other tools such as Power BI and Tableau, showing more accuracy, reliability, and flexibility compared to all other BI tools worldwide.
The most valuable function of SAP BusinessObjects Business Intelligence Platform is the universe, so customers can build their own reports without programming skills.
The platform has many drivers that I can use to connect to virtually all available databases, making it easy to integrate with Microsoft SQL Server, Oracle, and many others.
Salesforce Einstein Analytics is a customer and business analytics platform that’s optimized for mobile use and brings flexible customer analytics to everyone in the company. It works with many types of data, from many data sources, and it can change the way your company answers critical questions. Einstein Analytics allows you to:
SAP BusinessObjects Business Intelligence Platform is a versatile and flexible solution for reporting and dashboards, focusing on analytics and ad hoc reporting. It can be deployed on-premise or in the cloud. The solution includes tools such as Web Intelligence, Crystal Reports, SAP Lumira, and Analytical Cloud and is primarily used for comprehensive business intelligence reporting.
The most valuable features include excellent reporting features, good technical support, scalability, and the ability to translate database data into business language. The solution has helped organizations by providing analytics, monitoring KPIs, and making important decisions as a financial business.
SAP BusinessObjects Business Intelligence Key Features
Reviews from Real Users
SAP BusinessObjects BI stands out among its competitors for a number of reasons. Several major ones are its user-friendly dashboard, its impressive reporting and analytic features, and its ability to integrate with multiple solutions.
A managing partner at a tech services company writes, "One of the most valuable features of SAP BusinessObjects is that it's not a dashboarding solution. It's a real product. You can create operational reports and publish it to anyone. You can create schedules. You can create a Universe, semantic layers. There's also a security configuration. It's a huge product, so if there is a business need, SAP BusinessObjects can cover it."
An associate manager at a consultancy notes, "It provides flexibility for creating reports. It is very good for creating highly complex reports. I like this solution because when I buy BusinessObjects, it comes with many components, such as reporting, dashboard, and data visualization tools. Its performance is good. It is running on top of SAP BW and SAP HANA."
A manager of data analytics and interfaces at a healthcare company says, "It has got great flexibility. As a reporting tool, it has a great deal of flexibility for numerous data resources that you can bring into it. It allows you to write your SQL query directly within the product. It has great visualization.
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