Binary Defense MDR vs CrowdStrike Falcon Complete MDR comparison

Binary Defense and CrowdStrike are both solutions in the Managed Detection and Response (MDR) category. Binary Defense is ranked #8 with an average rating of 9.4, while CrowdStrike is ranked #1 with an average rating of 8.8. Binary Defense holds a 0.6% mindshare in MDR, compared to CrowdStrike’s 11.9% mindshare. Additionally, 100% of Binary Defense users are willing to recommend the solution, compared to 100% of CrowdStrike users who would recommend it.

Binary Defense MDR

Read 16 Binary Defense MDR reviews

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2,121 Comparison Views

100% willing to recommend

CrowdStrike Falcon Complete...

Read 79 CrowdStrike Falcon Complete MDR reviews

8,446 Views
8,446 Comparison Views

100% willing to recommend

Binary Defense MDR

CrowdStrike Falcon Complete...

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Executive SummaryUpdated on Dec 3, 2024

Binary Defense MDR and CrowdStrike Falcon Complete MDR compete in the market for managed detection and response solutions. While both products offer significant advantages, Binary Defense appears to have the upper hand in customization and support responsiveness, whereas CrowdStrike leads in AI-driven threat detection and proactive insights.

Features: Binary Defense MDR excels in seamless ticketing, high customizability, and integration with existing systems, ensuring fast response times and precise threat alerts. CrowdStrike Falcon Complete is distinguished by its robust AI and machine learning capabilities, real-time updates on threats, and effective endpoint protection.

Room for Improvement: Binary Defense could enhance non-English language support, improve API integrations, and develop an internal SIEM offering. Additionally, more frequent customer interaction and improved reporting features would be beneficial. CrowdStrike could focus on lowering its pricing, improving user interface intuitiveness, and expanding SIEM functionalities and real-time threat visibility. Addressing rapid staff turnover could further benefit Binary Defense, while reducing false positives and increasing integration breadth would improve CrowdStrike.

Ease of Deployment and Customer Service: Binary Defense MDR supports a variety of environments, including public, private, and hybrid cloud deployments, along with excellent support characterized by fast response times and proactive communication. CrowdStrike Falcon Complete also supports diverse cloud environments and provides solid technical support, though service quality can vary by representative. Both solutions are praised for customer service, with Binary Defense noted for consistent engagement and prompt problem resolution.

Pricing and ROI: Binary Defense MDR is competitively priced, offering cost savings over a full-time in-house team, with users reporting significant ROI from reduced breach incidents and freed-up resources. CrowdStrike Falcon Complete's pricing is higher but considered fair for its comprehensive services. However, users feel it could be more competitive. Binary Defense generally provides faster ROI through cost savings, while CrowdStrike's value lies in its extensive features and security capabilities.

To learn more, read our detailed Binary Defense MDR vs. CrowdStrike Falcon Complete MDR Report (Updated: July 2025).

Buyer's Guide

Binary Defense MDR vs. CrowdStrike Falcon Complete MDR

July 2025

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Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Binary Defense MDR

Ranking in Managed Detection and Response (MDR)

8th

Average Rating

9.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

CrowdStrike Falcon Complete...

Ranking in Managed Detection and Response (MDR)

1st

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.5% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 11.9%, down from 16.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at The Western Reserve Group

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

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Otis Brinson

Principal at GoTo Foods

Helps users keep track of everything from one place

The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Binary Defense has a human service department that provides live monitoring for our systems."

"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."

"The case interface is Binary Defense MDR's most valuable feature."

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."

"In the six months we have been with Binary Defense on this, they run with the ball. They take care of our problems. When we get a ticket, they do not just give us a report."

"Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."

More Binary Defense MDR pros

"The most valuable feature of Falcon Complete is that it is a full security operations center (SOC) as well as a SIEM solution, and it is fully managed. Their security teams are working 24/7 and analyzing everything happening on all endpoints. They also take care of the instant response, which includes disconnecting endpoints, taking over the endpoints and fixing them, and ransomware protection. All of these things are most valuable because it is very difficult to get all the resources in-house to do all of that yourself. So, if you can leverage the experience of a global corporation with the best reputation in the market, and it is fully managed, that's the best."

"CrowdStrike Falcon Complete's most valuable features are efficient dashboards and their ease of management."

"The overwatch module is the most valuable feature of CrowdStrike Falcon."

"It works as a security device and provides an extra layer of security to our devices and computers."

"There's less workload on the endpoint."

"The most valuable features of CrowdStrike Falcon Complete are the modern and intuitive capabilities, and because it is cloud-based it is much easier to adopt and roll out to the environment."

"Crowdstrike has better support than Carbon Black."

"The most valuable feature of CrowdStrike Falcon Complete is endpoint detection and response."

More CrowdStrike Falcon Complete MDR pros

Cons

"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."

"The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed."

"I would like to get more reports from Binary Defense about what they're blocking."

"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

More Binary Defense MDR cons

"I would love for the threat intelligence part to be more globalized to provide a tailored response to types of malware and ransomware that are trending in other regions. For example, they can add a feature to tell us that there are separate attacks in South Asia or East Asia occurring at these times, so we can supply those things to our environment and protect ourselves."

"Crowdstrike could be cheaper. It's pricier than Carbon Black."

"An MDM, Mobile Device Manager, should be added in the next release."

"Its price and integration into a pre-existing process could be better."

"The solution should include some sort of DLP capabilities."

"CrowdStrike Falcon Complete MDR offers an optional module that might not be cost-effective for all organizations."

"It would be good if they fleshed it out a bit more, possibly with additional areas such as security awareness training. They could build that in. They're leveraging the same endpoint base that they have the security software on, but then they could offer a centralized portal or hub whereby someone like me could leverage it to track and put out security awareness training for people on all the common topics. I could have a centralized hub for everyone's results from that training and for the evidence that training occurred. It would be relatively straightforward, but it would add a lot for people in the compliance area. It would be a great expansion."

"CrowdStrike Falcon Complete does not include patch management functionality."

More CrowdStrike Falcon Complete MDR cons

Pricing and Cost Advice

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"It has been good. We have saved money, and we have a better product."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

More Binary Defense MDR pricing and cost advice

"There is a license needed to use the solution. The price of the solution is fair."

"CrowdStrike offers solutions with the same functionality for both large enterprises and small to medium organizations with competitive pricing."

"It is not cheap, and it is not overpriced. It positions itself in the upper half of pricing in the market. You can find a product that claims to do the same and is super cheap, but it'll be not at all good. You can find something that says it does everything in the world, and it is the best thing since sliced bread, but it would be incredibly expensive. Falcon Complete is neither of those. It is always best to go somewhere in the middle, but it is not in the middle. It is in the upper half. So, it is by no means cheap, but it is worth it. Its pricing is well fixed. Given what you get in return, you wouldn't feel bad paying for it. They have a great licensing model. You can add extra bells and whistles if you want. There is that ability to reduce the price by turning off certain features if you wish."

"There are different lengths of licenses available, such as three and five years. The price of CrowdStrike Falcon Complete is expensive."

"We pay $50,000 for the 200 endpoints we have."

"There is a license for this solution and everything is included. However, The price of the could be lower."

"Falcon Complete isn't too pricy."

"CrowdStrike offers training at an additional cost, so many organizations wouldn't want that route."

More CrowdStrike Falcon Complete MDR pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Healthcare Company

Manufacturing Company

Financial Services Firm

Computer Software Company

15%

Manufacturing Company

Healthcare Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise from a small medium business in two years. Our company passed a certain dollar ma...

See all answers

What needs improvement with Binary Defense MDR?

We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half of it is going to be looking at new products and new functions that they are brin...

See all answers

What do you like most about CrowdStrike Falcon Complete?

It is a cloud-based solution. You can easily scale it.

See all answers

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?

CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...

See all answers

What needs improvement with CrowdStrike Falcon Complete?

I am comfortable with the way it is working right now. From a pricing perspective, I am not really involved, so I do not know. For UI/UX, it is good, but I think they should keep up with the times....

See all answers

Comparisons

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Compared 22% of the time

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Compared 20% of the time

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Compared 17% of the time

VMware Carbon Black Endpoint vs Binary Defense MDR

Compared 14% of the time

ReliaQuest GreyMatter vs Binary Defense MDR

Compared 14% of the time

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Compared 12% of the time

Huntress Managed EDR vs CrowdStrike Falcon Complete MDR

Compared 12% of the time

Sophos MDR vs CrowdStrike Falcon Complete MDR

Compared 8% of the time

Blackpoint Cyber MDR vs CrowdStrike Falcon Complete MDR

Compared 5% of the time

Secureworks Taegis Managed XDR / MDR vs CrowdStrike Falcon Complete MDR

Compared 5% of the time

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Product Reports

Buyer's Guide

Binary Defense MDR

August 2025

Download Binary Defense MDR product report

Buyer's Guide

CrowdStrike Falcon Complete MDR

August 2025

Download CrowdStrike Falcon Complete MDR product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Falcon Complete

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

Binary Defense

CrowdStrike Falcon Complete MDR provides advanced endpoint protection through behavioral-based analysis, threat hunting, and zero-day attack prevention for devices, servers, clients, and mobile endpoints.

Organizations utilize CrowdStrike Falcon Complete MDR for comprehensive security management, including monitoring and detecting vulnerabilities, ransomware protection, and enhancing overall security postures. It replaces traditional antiviruses and seamlessly integrates with other security solutions to ensure proactive threat management.

What are the key features of CrowdStrike Falcon Complete MDR?

AI and Machine Learning Detection: Identifies sophisticated threats using advanced algorithms.
Comprehensive Threat Intelligence: Delivers in-depth threat data for informed decision-making.
Real-Time Updates: Ensures constant protection against emerging threats.
Scalable Deployment: Adapts to organizational growth and changes.
Responsive Threat Hunting: Proactively searches for potential threats in the environment.
Minimal CPU Usage: Operates efficiently without hampering performance.
User-Friendly Dashboards: Simplifies monitoring and management tasks.
Strong Integration: Works well with other security tools and platforms.
Proactive Monitoring: Continuously observes systems to preemptively address issues.
Extensive Forensic Capabilities: Offers deep insights into security incidents.
Lightweight Endpoint Agent: Ensures endpoints are protected without affecting performance.
Efficient Incident Response: Quickly addresses and mitigates security breaches.
Broad OS Support: Compatible with a wide range of operating systems.

What benefits or ROI should be considered?

Reduced Downtime: Minimizes disruptions through swift threat detection and response.
Enhanced Security Posture: Strengthens overall security through comprehensive protection measures.
Cost Savings: Lowers expenses by replacing multiple security tools with an integrated solution.
Scalability: Adapts to the growing and changing needs of the organization.
Proactive Threat Management: Identifies and mitigates threats before they cause significant damage.

In specific industries such as finance, healthcare, and education, CrowdStrike Falcon Complete MDR is implemented to ensure compliance with regulatory standards, protect sensitive data, and defend against sophisticated threats. These sectors benefit from CrowdStrike's robust endpoint protection mechanisms and detailed forensic capabilities, which help maintain security integrity and operational continuity.

CrowdStrike

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Buyer's Guide

Binary Defense MDR vs. CrowdStrike Falcon Complete MDR

July 2025

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