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Binary Defense MDR vs CrowdStrike Falcon Complete MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Binary Defense MDR
Ranking in Managed Detection and Response (MDR)
7th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
16
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.5%, up from 0.5% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 13.5%, down from 15.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Rich Ullom - PeerSpot reviewer
Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert
This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.
Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The case interface is Binary Defense MDR's most valuable feature."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"We've seen a tremendous improvement since implementing CrowdStrike Falcon. In the past few years, we were exposed to 30 different attacks, but now our environment is completely monitored, and everything is detected. It catches threats and attacks before they occur."
"If there is something wrong or not normal in the endpoint CrowdStrike Falcon Complete is very responsive."
"Overwatch is the most valuable feature of CrowdStrike Falcon Complete."
"I like Falcon's AI functionality and vulnerability management. That has been so helpful. Falcon Complete can manage vulnerabilities, quarantine threats, and do all kinds of forensic incident analysis. It's a lightweight solution that only uses 1% of the CPU, which is a game changer. Other EDRs have had high CPU usage."
"I would recommend Falcon Complete for anyone looking for a cheaper alternative that's almost the same quality as Cortex."
"It is an endpoint protection product. It has a very good reporting engine and dashboard. It has a good set of endpoint controls. It provides an effective set of protections. When we throw malware and stuff like that at it, it is able to stop them."
"It is a stable solution."
"The continuous improvement in detections and response times is valuable. They are more focused on threats that come from the cloud, not only that we see."
 

Cons

"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"I would like to see more frequent check-ins with our security status."
"While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."
"The solution is geared more towards larger organizations, so it can be difficult for organizations with smaller budgets to utilize the solution."
"The training provided could be better. There is a need to have more training to allow us to fine-tune our settings. Not that training is not comprehensive; they do provide training in hotels where we can go and see videos and other helpful information. However, they should be providing hands-on experience to the system administrators because this would be more useful. The training is normally for corporations and should be available for personal users as well."
"We're a small organization. I'm not sure how it would fare if you were larger and had more and more users and added complexity."
"Its price and integration into a pre-existing process could be better."
"In a future release, it would be ideal if they could add reporting and action histories to their suite of features."
"The downside is that if you are using a device offline, not connected to the internet, you will potentially have exposure."
"CrowdStrike Falcon Complete is not providing application control. This is a very useful feature in any endpoint security because if you want to block any malicious activity of any particular application, you can not block it in this solution. However, you are able to block hashes, but not executable files or processes. Additionally, this solution does not provide a user risk score. These are two areas that CrowdStrike Falcon Complete can improve on in the future."
"The performance slows down by between 10% and 40%, depending on what type of work the machine is doing."
 

Pricing and Cost Advice

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
"It has been good. We have saved money, and we have a better product."
"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."
"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
"Its licenses are expensive for small-scale companies."
"They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."
"The price of this solution is expensive compared to others solutions."
"While CrowdStrike Falcon Complete is expensive, it offers great features and functionality."
"The pricing could be lower."
"CrowdStrike Falcon Complete is expensive."
"The pricing for CrowdStrike Falcon Complete is competitive. It's a cheaper solution when you compare it with others, and on a scale of one to five, I'm rating its pricing a four. You also don't need to pay extra for its features. CrowdStrike Falcon Complete is perfect."
"We have a yearly license, and it could be cheaper."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Healthcare Company
8%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
16%
Manufacturing Company
8%
Healthcare Company
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Binary Defense MDR?
The most valuable feature is reviewing tickets and the notes added by technicians.
What is your experience regarding pricing and costs for Binary Defense MDR?
It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise from a small medium business in two years. Our company passed a certain dollar ma...
What needs improvement with Binary Defense MDR?
We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half of it is going to be looking at new products and new functions that they are brin...
What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. I have not had contact with it at this moment. Additionally, patch management in...
 

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
Falcon Complete
 

Overview

 

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Find out what your peers are saying about Binary Defense MDR vs. CrowdStrike Falcon Complete MDR and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.