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BigPanda vs IBM Tivoli NetCool OMNIbus comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigPanda
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
IT Infrastructure Monitoring (28th), IT Alerting and Incident Management (10th), AIOps (11th)
IBM Tivoli NetCool OMNIbus
Average Rating
7.4
Reviews Sentiment
5.2
Number of Reviews
15
Ranking in other categories
Event Monitoring (3rd)
 

Mindshare comparison

BigPanda and IBM Tivoli NetCool OMNIbus aren’t in the same category and serve different purposes. BigPanda is designed for IT Infrastructure Monitoring and holds a mindshare of 0.6%, down 0.9% compared to last year.
IBM Tivoli NetCool OMNIbus, on the other hand, focuses on Event Monitoring, holds 6.8% mindshare, down 9.2% since last year.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
BigPanda0.6%
Zabbix5.3%
Datadog3.8%
Other90.3%
IT Infrastructure Monitoring
Event Monitoring Mindshare Distribution
ProductMindshare (%)
IBM Tivoli NetCool OMNIbus6.8%
ServiceNow IT Operations Management9.7%
SCOM9.3%
Other74.2%
Event Monitoring
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Automated incident workflows have reduced alert noise and now improve response efficiency
In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.
RS
EMEA Senior Sales Manager at a tech vendor with 10,001+ employees
Customization and robust network monitoring enhance operational efficiency
The most useful functions for monitoring purposes with IBM Tivoli NetCool OMNIbus are that it can be automated in many ways. Most importantly, it can communicate with many network components without requiring any medium connectors. You can directly integrate it if you have SNMP, which is great. The main benefits that IBM Tivoli NetCool OMNIbus provides are that it's an umbrella tool that can be placed on top of any existing monitoring system. You can monitor the entire network from this tool. The underlying interfaces can be many, but you can keep it as a single tool in IBM Tivoli NetCool OMNIbus and it can manage the load on its own. It negates the need to train the user base with other tools. I can provide this single tool and have hundreds of different tools underlying, but I only need to train one single user base, which is a great advantage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The event correlation is really good and it is able to reduce the noise."
"Easy integration - We've had challenges in the past integrating all of our various monitoring sources and tools into one central system. BigPanda, with the integrations that it already has, as well as offering webhook/REST API, has made it very easy for us to plug everything in."
"The program is very stable."
"The most valuable feature is the dashboard."
"The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"Overall, I rate BigPanda as a nine out of ten."
"The best of a bad lot was the error message deduping."
"I would definitely recommend BigPanda for its time-saving features, root cause analysis, topology overview, and visual event representation capabilities."
"The monitoring is the solution's most valuable feature."
"This is an amazing product and you will fall in love with it."
"It is an easy-to-use solution."
"It is customer-centric; customers can access the event list from their location or desktop and view the event, with no need to go and connect to any other server and run events to have a view of all the events happening in the environment."
"Difficult to implement ( more resource and timing) but flexibility in implementation."
"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."
"The most useful functions for monitoring purposes with IBM Tivoli NetCool OMNIbus are that it can be automated in many ways, and most importantly, it can communicate with many network components without requiring any medium connectors."
"OMNIbus is valuable for its compatibility and performance, as I haven't encountered any performance issues."
 

Cons

"We had to use a partner for the deployment."
"Logic Monitor has a slightly different and better version of agentic AI."
"The cost of this product is too high compared to New Relic."
"The solution could improve by having better integration."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"We'd like to see additional dashboard features included as part of the solution."
"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."
"IBM support is a bust; Zenoss support is good."
"They could enhance the visibility to give us a unified view of our entire IT infrastructure."
"Yes often problems appear after resolving a previous one."
"The solution has limitations in database integration as it cannot integrate with databases other than IBM DB2."
"I would like for the next release to be more user-friendly and out of date."
"There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing."
"Areas that could be better include the fact that the solution is only on-premises, lacks AI capabilities, and support response times could be quicker."
"A lot can be improved in this product considering the performance."
 

Pricing and Cost Advice

"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
"BigPanda is cheaper than the competitors."
"We pay $200,000 USD per year."
"The price of BigPanda is in the middle compared to other solutions."
"You have to have the right level of budget to afford this solution."
"Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."
"It is a costly solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Manufacturing Company
9%
Healthcare Company
7%
Retailer
5%
Financial Services Firm
27%
Computer Software Company
12%
Energy/Utilities Company
7%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise11
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about BigPanda?
One of the most valuable features of BigPanda is its user-friendly interface.
What is your experience regarding pricing and costs for BigPanda?
The pricing of BigPanda includes considerations for pricing, licensing, and setup costs of the solution.
What is your experience regarding pricing and costs for IBM Tivoli NetCool OMNIbus?
I would rate the pricing for IBM Tivoli NetCool OMNIbus as three, where one is a high price and ten is a low price.
What needs improvement with IBM Tivoli NetCool OMNIbus?
Based on my experience and my colleagues' feedback, IBM can improve IBM Tivoli NetCool OMNIbus in automation with respect to using AI, as it lacks considerably compared to other tools. The integrat...
What is your primary use case for IBM Tivoli NetCool OMNIbus?
My current use case for IBM Tivoli NetCool OMNIbus is for monitoring the networks.
 

Also Known As

No data available
Tivoli NetCool OMNIbus
 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
Consolidated Communications, €sterreichische Bundesbahnen (€BB), Capgemini
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: April 2026.
886,468 professionals have used our research since 2012.