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BigPanda vs IBM Tivoli NetCool OMNIbus comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigPanda
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
IT Infrastructure Monitoring (27th), IT Alerting and Incident Management (8th), AIOps (12th)
IBM Tivoli NetCool OMNIbus
Average Rating
7.4
Reviews Sentiment
5.2
Number of Reviews
15
Ranking in other categories
Event Monitoring (4th)
 

Mindshare comparison

BigPanda and IBM Tivoli NetCool OMNIbus aren’t in the same category and serve different purposes. BigPanda is designed for IT Infrastructure Monitoring and holds a mindshare of 0.6%, down 1.0% compared to last year.
IBM Tivoli NetCool OMNIbus, on the other hand, focuses on Event Monitoring, holds 7.8% mindshare, down 8.0% since last year.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
BigPanda0.6%
Zabbix8.2%
Datadog4.1%
Other87.1%
IT Infrastructure Monitoring
Event Monitoring Market Share Distribution
ProductMarket Share (%)
IBM Tivoli NetCool OMNIbus7.8%
ServiceNow IT Operations Management12.8%
OpsRamp10.7%
Other68.7%
Event Monitoring
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Automated incident workflows have reduced alert noise and now improve response efficiency
In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.
SS
Senior Consultant AWS at Cognizant
Good GUI and accuracy in processing but needs automated incident management
There is a complex setup and configuration process. It requires experience. We've had integration capabilities. We have to assess the specific needs or objectives of the organization, including scaling of deployment, and integration points, before implementation. Then, we need to design the architecture, including server specification networks, configuration, and storage requirements. We also need to consider the environment setup, hardware, projecting, and virtual machines. We need to ensure that network settings, firewalls, and security protocols are configured to allow communication between the components. Once you have all of the requirements laid out, it will only take five to six hours to set up. It does depend on the level of connectivity. If you are connecting remotely, it may take a bit longer. I set it up for three environments: development, testing, and production. One person can set up the solution themselves. If you are doing a NetCool suite of products, it may take two to three resources. You may need to do some maintenance in terms of additional patching or upgrading.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, I rate BigPanda as a nine out of ten."
"BigPanda integrates well with other solutions, such as WatchGuard,"
"BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools."
"I rate BigPanda nine out of ten."
"One of the most valuable features of BigPanda is its user-friendly interface."
"The solution is user-friendly and has good performance and certification."
"BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality."
"The best of a bad lot was the error message deduping."
"It is an easy-to-use solution."
"IBM Tivoli NetCool OMNIbus supports legacy protocols like CORBA, Huawei, and other telecom protocols, which I find beneficial."
"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."
"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."
"Offers very good event/alert drill-down and statistical reporting capabilities."
"The most valuable feature is the event management capability."
"Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment."
"OMNIbus is valuable for its compatibility and performance, as I haven't encountered any performance issues."
 

Cons

"It would be beneficial for BigPanda to offer detailed error descriptions similar to what AppDynamics and ThousandEyes provide."
"The usability needs to improve, because it is a pure code environment."
"We had to use a partner for the deployment."
"I am not sure if we can pull reports of bulk incidents in different formats like PDF, Excel, or CSV. This feature would allow us to extract monthly incident reports similar to ServiceNow."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"Logic Monitor has a slightly different and better version of agentic AI."
"The web portal and typical event controls are a little outdated."
"The solution needs to invest in the development of a knowledge base and use of AI services for providing event resolution and intervention directions."
"The cost of the product is quite high. They should work to adjust their pricing models."
"I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies."
"Its technical support team takes longer to reply."
"There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing."
"Areas that could be better include the fact that the solution is only on-premises, lacks AI capabilities, and support response times could be quicker."
"They could enhance the visibility to give us a unified view of our entire IT infrastructure."
 

Pricing and Cost Advice

"The price of BigPanda is in the middle compared to other solutions."
"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
"We pay $200,000 USD per year."
"BigPanda is cheaper than the competitors."
"Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."
"You have to have the right level of budget to afford this solution."
"It is a costly solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
27%
Manufacturing Company
8%
Computer Software Company
7%
Healthcare Company
7%
Financial Services Firm
26%
Computer Software Company
16%
Energy/Utilities Company
6%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise11
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about BigPanda?
One of the most valuable features of BigPanda is its user-friendly interface.
What is your experience regarding pricing and costs for BigPanda?
The pricing of BigPanda includes considerations for pricing, licensing, and setup costs of the solution.
What is your experience regarding pricing and costs for IBM Tivoli NetCool OMNIbus?
I would rate the pricing for IBM Tivoli NetCool OMNIbus as three, where one is a high price and ten is a low price.
What needs improvement with IBM Tivoli NetCool OMNIbus?
Based on my experience and my colleagues' feedback, IBM can improve IBM Tivoli NetCool OMNIbus in automation with respect to using AI, as it lacks considerably compared to other tools. The integrat...
What is your primary use case for IBM Tivoli NetCool OMNIbus?
My current use case for IBM Tivoli NetCool OMNIbus is for monitoring the networks.
 

Also Known As

No data available
Tivoli NetCool OMNIbus
 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
Consolidated Communications, €sterreichische Bundesbahnen (€BB), Capgemini
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