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BigPanda vs IBM Tivoli NetCool Impact comparison

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Executive Summary

We performed a comparison between BigPanda and IBM Tivoli NetCool Impact based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed BigPanda vs. IBM Tivoli NetCool Impact report (Updated: September 2022).
635,513 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"BigPanda integrates well with other solutions, such as WatchGuard,""The best of a bad lot was the error message deduping.""The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools.""The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection.""The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."

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"The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate.""This product allows us to make use of open-source products, including running Java code."

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Cons
"BigPanda attempts a little of everything and fails at most.""BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage.""The UI for this solution could be improved. It is very hard to find what you are looking for.""The solution could improve by having better integration.""The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."

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"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle.""Stability-wise, this product needs to be improved."

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Pricing and Cost Advice
  • "The price of BigPanda is in the middle compared to other solutions."
  • More BigPanda Pricing and Cost Advice →

  • "The licensing is yearly, and although I'm happy with the pricing I do think it could be better."
  • More IBM Tivoli NetCool Impact Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:The best of a bad lot was the error message deduping.
    Top Answer:The solution is great at being able to fetch almost any kind of file.
    Top Answer:The accreditation, user interface and operational views could be improved on the solution. The configuration process needs work. Everything, including the management part, could be improved. The… more »
    Top Answer:Mainly we're using Impact for event engagement. We're also trying to connect from the third party database like IDSM, and fetching the data. It's for event engagements. and for looking at results… more »
    Ranking
    Views
    5,813
    Comparisons
    3,680
    Reviews
    5
    Average Words per Review
    329
    Rating
    6.6
    8th
    out of 18 in Event Monitoring
    Views
    862
    Comparisons
    626
    Reviews
    2
    Average Words per Review
    526
    Rating
    7.5
    Comparisons
    Also Known As
    Tivoli NetCool Impact
    Learn More
    Overview

    BigPanda Autonomous Operations platform is a cutting-edge solution that helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations.

    BigPanda’s Autonomous Operations platform increases the ease with which IT administrators are able to both manage their systems and respond to issues that arise. It combines machine learning and automation, which not only provide administrators with reliable suggestions concerning future issues that may arise, but also allows for certain tasks to be assigned to the system itself. These allow organizations to save both time and resources that can be dedicated to more critical tasks.

    BigPanda’s Autonomous Operations platform possesses a simplified and unified user interface, enabling users to manage the solution from one place. The UI allows users to view and manage all of the information and controls that IT teams need to be able to easily access, providing a level of visibility that ensures users will be able to view all of their system’s most up-to-date and critical information at any time that they wish.

    Benefits of BigPanda Autonomous Operations Platform

    Some the benefits of using BigPanda’s Autonomous Operations platform include:

    • The ability to autonomously detect and respond to IT issues. BigPanda’s Autonomous Operations software autonomously searches for and detects issues. When found, its level-zero feature can then handle elementary tasks such as threat prioritization, which would otherwise require a dedicated team to handle. The solution can be adapted to meet your organization’s specific requirements.
    • The ability to receive new threat suggestions based on historical data. Armed with this knowledge, BigPanda’s Autonomous Operations’s machine learning algorithm makes reliable predictions of issues that might come up in the future.
    • The ability to manage BigPanda’s Autonomous Operations platform and view both real-time and historical data from a single interface. BigPanda’s Autonomous Operations platform UI is a centralized location where all levels of your organization’s IT teams can view system data and manage situations that may arise. The data displayed on this interface is always up-to-date. IT teams have the latest relevant information available to them at all times without having to conduct a search.

    Reviews from Real Users

    BigPanda’s Autonomous Operations platform stands out among its competitors for a number of reasons. Two major ones are its centralized user interface and its ability to easily integrate with other security solutions. The centralized UI gives users the ability to clearly see all their alert data in a single location without having to search for it. Its easy integration allows administrators to augment their IT security capabilities when they find it necessary to do so.

    PeerSpot user Larry C., the principal engineer in charge of site operations for a tech vendor, notes this benefit when he writes, "Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."

    Another PeerSpot user, who is an independent entrepreneur in the IT environment at a tech services company, notes the flexibility of this platform when they write “BigPanda integrates well with other solutions, such as WatchGuard.”


    IBM Tivoli Netcool Impact is an enterprise and network management software that automates the support of business-critical functions. The software helps to enrich events with business context, provides an integrated view of data from multiple sources in context and enables custom automations.
    Offer
    Learn more about BigPanda
    Learn more about IBM Tivoli NetCool Impact
    Sample Customers
    Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
    Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Computer Software Company18%
    Insurance Company8%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Financial Services Firm18%
    Comms Service Provider11%
    Performing Arts6%
    Company Size
    REVIEWERS
    Small Business40%
    Large Enterprise60%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise10%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise6%
    Large Enterprise73%
    Buyer's Guide
    IT Infrastructure Monitoring
    September 2022
    Find out what your peers are saying about Zabbix, Datadog, SolarWinds and others in IT Infrastructure Monitoring. Updated: September 2022.
    635,513 professionals have used our research since 2012.

    BigPanda is ranked 34th in IT Infrastructure Monitoring with 5 reviews while IBM Tivoli NetCool Impact is ranked 8th in Event Monitoring with 2 reviews. BigPanda is rated 6.6, while IBM Tivoli NetCool Impact is rated 7.6. The top reviewer of BigPanda writes "Enables faster on-boarding, beneficial API integration, but correlations could improve". On the other hand, the top reviewer of IBM Tivoli NetCool Impact writes "Supports APA through ISPF and lets us easily integrate with other apps for ticketing purposes". BigPanda is most compared with Moogsoft, ServiceNow, PagerDuty, IBM Tivoli NetCool OMNIbus and Splunk, whereas IBM Tivoli NetCool Impact is most compared with IBM Tivoli NetCool OMNIbus, ScienceLogic and PagerDuty.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.