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BigPanda vs Grafana Enterprise Stack comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigPanda
Ranking in IT Infrastructure Monitoring
27th
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
19
Ranking in other categories
IT Alerting and Incident Management (8th), AIOps (9th)
Grafana Enterprise Stack
Ranking in IT Infrastructure Monitoring
13th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.9%, down from 1.0% compared to the previous year. The mindshare of Grafana Enterprise Stack is 1.2%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
Grafana Enterprise Stack1.2%
BigPanda0.9%
Other97.9%
IT Infrastructure Monitoring
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
Experience boosts operational efficiency while requiring smoother setup and cost adjustments
I am a customer and end user of the BigPanda solution. My role is CEO/co-founder at AI Ops Limited, and I can be reached at mike.van@aiops.co.uk. I have opted to receive email notifications relevant to my review, which I can opt out of at any time. If I don't already have an account on peerspot.com, PeerSpot will create an account and email me login credentials.
Muralitharan KS - PeerSpot reviewer
Effective data visualization and effortless integration with Kubernetes
Grafana's most valuable feature is its ability to provide a graphical representation of data collected from various sources. It categorizes signals accurately and is easy to integrate with Kubernetes or OpenShift clusters using Helm charts. It helps administrators put in minimal effort due to its automatic data source collection capabilities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would definitely recommend BigPanda for its time-saving features, root cause analysis, topology overview, and visual event representation capabilities."
"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."
"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"The program is very stable."
"I rate BigPanda nine out of ten."
"BigPanda integrates well with other solutions, such as WatchGuard,"
"The best of a bad lot was the error message deduping."
"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."
"It is truly reliable."
"Compared to other packages, Grafana Enterprise Stack is user-friendly and easy to configure quickly."
"Grafana's most valuable feature is its ability to provide a graphical representation of data collected from various sources."
"Our productivity has improved with its use."
"The most valuable feature of Grafana Enterprise Stack is the dashboards."
"Grafana's full observability stack, known as LGTM, is highly valuable."
"The dashboards are pretty good."
"The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance, from 10 AM to 2 PM, we may experience high memory utilization. It helps us to solve these issues."
 

Cons

"The solutions were quite useful but not completely stable."
"The cost of this product is too high compared to New Relic."
"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."
"The solution could improve by having better integration."
"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."
"The planned maintenance feature in BigPanda needs enhancements due to its limited scheduling options."
"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"The usability needs to improve, because it is a pure code environment."
"I have encountered occasional issues with false inputs or incorrect data in Grafana."
"The tool needs to show only fewer updates."
"If Grafana Enterprise Stack could display transaction queries in dashboard format similar to New Relic, it would provide more options and capabilities for users."
"They could use more small tutorials to explain a bit about how Grafana works."
"The connection between metrics, logs, and traces could be improved."
"I find Grafana really hard to configure. It's difficult to build the dashboard, and it's non-intuitive. In my opinion, it's very difficult to work with Grafana."
"The connection between metrics, logs, and traces could be improved. Currently, one needs to ingest labels and timestamps for them to be connected, however, drilling down sometimes takes time."
"Integrating AI capabilities for automated self-healing and reduced manual interventions would be valuable."
 

Pricing and Cost Advice

"We pay $200,000 USD per year."
"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
"The price of BigPanda is in the middle compared to other solutions."
"BigPanda is cheaper than the competitors."
"I use the tool's free license."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
15%
Manufacturing Company
9%
Insurance Company
6%
Energy/Utilities Company
18%
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise11
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about BigPanda?
One of the most valuable features of BigPanda is its user-friendly interface.
What is your experience regarding pricing and costs for BigPanda?
The pricing of BigPanda includes considerations for pricing, licensing, and setup costs of the solution.
What do you like most about Grafana Enterprise Stack?
The tool's most valuable feature is real-time monitoring. It helps in securing the application or the node by allowing us to monitor and manage resource consumption during peak times. For instance,...
What needs improvement with Grafana Enterprise Stack?
The layout is good, but I think it needs some enhancement based on my experience. I might not have gotten deeper to understand more details, but I believe it needs more improvement. Scalability and...
What is your primary use case for Grafana Enterprise Stack?
I have been working for several months with Icinga, but after that, I moved forward to Zabbix, and now I might switch to Grafana Enterprise Stack. I am trying many alternatives to provide monitorin...
 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
1. Uber 2. PayPal 3. eBay 4. Sony 5. Red Hat 6. IBM 7. Cisco 8. Adobe 9. Expedia 10. Booking.com 11. Airbnb 12. LinkedIn 13. Twitter 14. Netflix 15. Spotify 16. Pinterest 17. Slack 18. GitLab 19. Docker 20. Atlassian 21. Salesforce 22. Microsoft 23. Google 24. Amazon 25. Facebook 26. Apple 27. Intel 28. Oracle 29. SAP 30. VMware 31. HP 32. Dell
Find out what your peers are saying about BigPanda vs. Grafana Enterprise Stack and other solutions. Updated: September 2025.
867,676 professionals have used our research since 2012.