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BigID vs Microsoft Purview eDiscovery comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Cloudflare users experienced increased performance, security, and cost-effectiveness, leading to improved loyalty and revenue despite difficult ROI calculations.
Sentiment score
6.8
BigID provides strong ROI by improving compliance, data management, and automation, reducing fines and saving time and costs.
Sentiment score
7.7
Microsoft Purview eDiscovery boosts ROI by improving data efficiency, compliance, risk management, and reducing legal and IT workloads.
For the small project I was working on, using the basic tier provided a huge improvement at zero cost.
Security Specialist at a tech services company with 1,001-5,000 employees
In terms of return on investment with Cloudflare, it costs my time to set them up, but basically once they're set up, it's done.
Owner at Hga consulting
It is one of the best tools in the market.
Senior Manager at KPMG
I have seen a return on investment from using BigID, particularly as it is a regulatory and compliance tool that helps avoid potential penalties for non-compliance.
Senior Security Consultant at a consultancy with 10,001+ employees
We have seen a 100% return on investment.
Senior System Engineer at a sports company with 5,001-10,000 employees
The ease of accessing necessary information promptly is the biggest return on investment.
Manager, Information Technology Operations & Security at a energy/utilities company with 201-500 employees
It's hard to quantify the ROI in a dollar amount, but we realize value by doing more tasks in less time than we did before.
Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees
 

Customer Service

Sentiment score
7.0
Cloudflare's customer service is quick, but technical support feedback is mixed, with improvement needed in responsiveness and detailed assistance.
Sentiment score
6.0
BigID's customer service is responsive, knowledgeable, with effective issue resolution, though higher subscriptions are needed for extensive support.
Sentiment score
7.6
Microsoft Purview eDiscovery is praised for responsive support, despite some mixed experiences with wait times and outcomes.
Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model.
Senior Consultant CDN at a comms service provider with 10,001+ employees
I would rate the technical support with Cloudflare as excellent every time I've had to call them.
Owner at Hga consulting
I have primarily worked not with the tool's customer support but with the product's sales engineers and technical sales engineers, who seem to know their stuff.
Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees
BigID has one of the best technical support teams.
Senior Manager at KPMG
I would rate the customer support a six because you cannot directly reach out to L3 or L2 support if there's a major issue.
Senior Security Consultant at a consultancy with 10,001+ employees
Professional service provides early and efficient support.
Senior Associate - IT Governance and Compliance at Fulcrum Digital Inc
I would rate Microsoft Purview eDiscovery's customer service and technical support a ten.
Is admin at a energy/utilities company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
8.1
Users praise Cloudflare for seamless scalability, effective traffic management, easy upgrades, and robust global infrastructure without disruptions.
Sentiment score
6.5
BigID is scalable and adaptable, but some users find processes time-consuming and face challenges with data export.
Sentiment score
7.9
Microsoft Purview eDiscovery is scalable and efficient, seamlessly integrating with cloud infrastructures but lacks some search functions.
It is a SaaS tool, but the fact that they have workloads deployed across the world proves that it is a highly scalable tool.
Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees
The tool offers very good performance, even during high-traffic periods.
Engineer at SITMEXICO
I rate the solution’s scalability an eight out of ten.
Independent Consultant at Unaikui
BigID is scalable, allowing you to purchase as many scanners as you want.
Senior Security Consultant at a consultancy with 10,001+ employees
It scales with us seamlessly.
Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees
With the E3 licensing, I would rate the scalability of Microsoft Purview eDiscovery as a six because it lacks certain critical search functionalities.
Is admin at a energy/utilities company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
7.6
Cloudflare is highly rated for stability and uptime, with few past issues, especially on higher-tier plans.
Sentiment score
7.5
BigID is seen as stable and reliable, though users report minor issues and a learning curve with onboarding.
Sentiment score
8.6
Microsoft Purview eDiscovery is generally stable, with minor slowdowns, but users seek more transparency on performance issues.
I rate the solution’s stability an eight out of ten.
Independent Consultant at Unaikui
The service is very stable with no impacts during high-traffic periods.
Engineer at SITMEXICO
BigID is generally stable, however, there is a noted issue with bulk tagging that can affect scan results.
Senior Associate - IT Governance and Compliance at Fulcrum Digital Inc
For us, it has been one hundred percent reliable.
Manager, Information Technology Operations & Security at a energy/utilities company with 201-500 employees
Microsoft Purview eDiscovery is highly reliable.
Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees
 

Room For Improvement

Enhancements needed in Cloudflare: analytics, CDN latency, API integration, user support, DNS, pricing, documentation, server coverage, WAF, and cache.
BigID needs enhanced file viewing, security, automation, regional classification, consent management, export functionality, and decentralized deployment.
Microsoft Purview eDiscovery needs faster, more efficient features, better integration, NLP for queries, and affordable pricing for users.
Despite these challenges, overall, Cloudflare remains the preferred solution compared to Azure, AWS CloudFront, and Google Cloud Armor.
Managed Services Manager at Adapture Technology Group
Areas like how assessment, discovery, and payload are dealt with and how it all comes into your organization can be considered when trying to make suggestions to Cloudflare for improvements.
Senior Cloud Solution Architect at Integrated Technology Solution Group (ITSG)
There are some performance considerations when it comes to dynamic content that involves fetching data from databases or using APIs.
Senior Solutions Architect at Think Power Solutions
There is also an issue with incident tagging, where all objects get tagged without an option to untag specific ones, and reverting changes is only possible through MongoDB Central, which can lead to data loss for certain periods.
Senior Associate - IT Governance and Compliance at Fulcrum Digital Inc
I want them to focus on data mapping, assessment, automation workflow, and privacy incident management.
Senior Manager at KPMG
BigID deserves recognition for the data discovery part, which has been wonderful and quite accurate, along with the confidence level process that allows us to fine-tune results for better accuracy from the database.
Assistant Manager - Cyber : Digital Privacy and Trust at Deloitte
Adding more features, as Microsoft continues to expand their cloud offerings, would be beneficial.
Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees
Defining what constitutes a credit card because that is where I get the most false positives.
Senior System Engineer at a sports company with 5,001-10,000 employees
We find that many critical functions are available only to E5 license holders.
Is admin at a energy/utilities company with 1,001-5,000 employees
 

Setup Cost

Cloudflare offers scalable pricing, from free to enterprise plans, providing significant value especially for mid-sized companies.
BigID offers modular pricing suitable for large organizations, balancing high costs with customizable options for complex data management needs.
Microsoft Purview eDiscovery pricing is complex, with E5 costly yet beneficial, while E3 is cheaper but limited.
I find it to be cheap.
Engineer at SITMEXICO
I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.
Senior Solutions Architect at Think Power Solutions
The tool is a premium product, so it is very expensive.
Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees
BigID might be expensive as it involves various paid services, like data retention and graphic rights management.
Senior Associate - IT Governance and Compliance at Fulcrum Digital Inc
The pricing is competitive in the market, however, I need to ask for the right price.
Senior Manager at KPMG
With CSP or MCE-style agreements with Microsoft, the process is streamlined since we have reps from both Microsoft and CDW working together.
Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees
As an M3, I find the Purview pricing of 1250 per user worthwhile.
Senior System Engineer at a sports company with 5,001-10,000 employees
The pricing and licensing with Microsoft can be complex, and licensing is known to be a challenge because it changes frequently.
Enterprise Content Mamagement Lead Developer at a energy/utilities company with 1,001-5,000 employees
 

Valuable Features

Cloudflare enhances performance and security with CDN caching, DDoS protection, and an easy-to-use dashboard, benefiting many users.
BigID offers advanced data discovery, governance, and security with user-friendly interfaces and superior machine learning over Microsoft Purview.
Microsoft Purview eDiscovery ensures efficient data retrieval with multi-platform integration, automation, compliance visibility, and adherence to global data privacy laws.
The most valuable features of the solution are performance and security.
Senior Cloud Solution Architect at Integrated Technology Solution Group (ITSG)
Techniques like minification and image compression reduce the size of assets, leading to better performance and faster user load times.
Senior Solutions Architect at Think Power Solutions
The solution has been able to compare it to the market, and I think the product has taken great strides in automating quite a bit of things, and they use a lot of AI.
Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees
One of the best features of BigID is its strength in data discovery and governance.
Senior Manager at KPMG
The most valuable feature of BigID is its large number of classifiers, which allow us to scan for specific data such as SSN numbers.
Senior Associate - IT Governance and Compliance at Fulcrum Digital Inc
The best feature that BigID offers is data discovery and classification, which is the most powerful engine.
Senior Security Consultant at a consultancy with 10,001+ employees
The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive.
Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees
Purview can connect to iOS, Mac, Android, and SaaS apps, which is critical for capturing SMS and MMS text message data.
Is admin at a energy/utilities company with 1,001-5,000 employees
Purview's inclusion of global regulations is critical because we're heavily regulated by FERC, Sarbanes-Oxley, and the SEC.
Enterprise Content Mamagement Lead Developer at a energy/utilities company with 1,001-5,000 employees
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
77
Ranking in other categories
CDN (1st), WAN Optimization (4th), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Domain Name System (DNS) Security (5th), Cloud Security Posture Management (CSPM) (13th)
BigID
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
14
Ranking in other categories
Data Loss Prevention (DLP) (8th), Data Governance (6th), Data Privacy Management Software (2nd), Data Security Posture Management (DSPM) (4th), AI Data Analysis (2nd)
Microsoft Purview eDiscovery
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
8
Ranking in other categories
eDiscovery (1st), Microsoft Security Suite (25th)
 

Mindshare comparison

Data Loss Prevention (DLP) Market Share Distribution
ProductMarket Share (%)
BigID3.3%
Microsoft Purview Data Loss Prevention9.9%
Forcepoint Data Loss Prevention6.9%
Other79.9%
Data Loss Prevention (DLP)
eDiscovery Market Share Distribution
ProductMarket Share (%)
Microsoft Purview eDiscovery12.3%
Google Vault6.1%
kCura Relativity5.8%
Other75.8%
eDiscovery
 

Featured Reviews

HA
Owner at Hga consulting
Has helped manage client domains with streamlined access control and threat visibility
I don't know what areas could be improved with Cloudflare WAF; Cloudflare is constantly improving and adding features to their feature set. They're doing a good job, and as far as DNS and support for any domains that I create or my clients create, it's mandatory for me to make sure that they have Cloudflare as their DNS provider. The Cloudflare load balancing capability hasn't really helped in enhancing my website's uptime and resiliency because we don't really get that much traffic; it's mostly remote users, and web hosting is done by a web hosting service. It doesn't pay to try to host your own website.
Aniruddha Nath - PeerSpot reviewer
Senior Security Consultant at a consultancy with 10,001+ employees
Data discovery has transformed compliance workflows and automation now speeds up requests and remediation
The best feature that BigID offers is data discovery and classification, which is the most powerful engine. It allows connecting to many different data sources, ranging from cloud to on-premises to structured to unstructured data. If there is no connector available, you can build your own classifiers as well. Regarding the custom classifier option, you can build custom classifiers using regular expressions, and I have done that if you know how to create regular expressions. Custom connectors are something you create to connect to a database where the connector is not available. BigID has positively impacted my organization as it's a very powerful tool, especially with the increasing regulatory compliances for different countries such as GDPR, CCPA, and India's recent DPDPA act. Having these tools in place greatly helps organizations avoid any penal charges for not being compliant with the regulatory compliances. For example, regarding compliance or reduced risks for my clients, the DSAR process I was talking about allows organizations to respond quickly to user data deletion requests under GDPR law, which traditionally has a 30-day or 60-day timeline. In larger organizations, when the number of requests is high, it becomes tedious. However, using DSAR automation with BigID, it's almost instantaneous; instead of 30 days, you can respond in just one day to what users have requested.
reviewer2595618 - PeerSpot reviewer
Senior System Engineer at a sports company with 5,001-10,000 employees
Has made it significantly easier to handle rare litigation requests
The speed of it is valuable. I am able to search even 10,000 mailboxes for specific content. It helps search and accommodate the often limited information provided by users regarding what they need. It provides a solid starting point, and then we are able to refine the data from there. That has been very helpful because we do not always get enough information from our users to know what to look for. For example, a user is missing an email from x date but does not know anything else. In such a case, I give them a list of emails to look at so that they can tell me what they are missing. It is not a lack of the tool. It is more of a lack of the user providing info.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
23%
Insurance Company
9%
Computer Software Company
8%
Retailer
5%
Government
14%
Financial Services Firm
12%
Computer Software Company
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise8
Large Enterprise25
By reviewers
Company SizeCount
Small Business5
Large Enterprise11
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What do you like most about BigID?
I like BigID's in-depth discovery and scanning capabilities, especially for unstructured data. This feature is a stan...
What needs improvement with BigID?
One area where BigID can be improved is the UI, which has a lot of bugs. I believe that if they improve their UI expe...
What is your primary use case for BigID?
My main use case for BigID includes data discovery and classification, DSAR automation, and data remediation. I use B...
What do you like most about Microsoft Purview eDiscovery?
The tool has been beneficial. Some of our previous users left the organization without sharing the information they h...
What is your experience regarding pricing and costs for Microsoft Purview eDiscovery?
The setup process was very straightforward. We acquired pricing through our reseller in NASDAQ, eliminating the need ...
What needs improvement with Microsoft Purview eDiscovery?
The query language can be time-consuming to figure out if you don't know it initially. While there are options with d...
 

Also Known As

Cloudflare DNS
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Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
Home Depot, Grant Thornton LLP, Cimpress, Fidelity Investments
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