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BigFix vs Trend Micro Deep Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Configuration Management (6th), Endpoint Protection Platform (EPP) (22nd), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Trend Micro Deep Security
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
91
Ranking in other categories
Virtualization Security (1st), Cloud and Data Center Security (8th)
 

Mindshare comparison

BigFix and Trend Micro Deep Security aren’t in the same category and serve different purposes. BigFix is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 1.1%, up 0.8% compared to last year.
Trend Micro Deep Security, on the other hand, focuses on Virtualization Security, holds 42.6% mindshare, down 44.8% since last year.
Endpoint Protection Platform (EPP)
Virtualization Security
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Nikhilesh Verma - PeerSpot reviewer
Offers a good firewall that blocks unwanted ports
In our company's infrastructure, we have not faced any challenges with the product. Considering the lack of issues or challenges faced with the use of the product in our company's environment, I feel that it is a good solution. Sometimes, the product is not very stable, but it is something that depends on the infrastructure in which the tool is used. The aforementioned area can be considered for improvement. If Trend Micro Deep Security wants to implement some new features in it, then I would say that it should focus from a networking point of view and see how to control network traffic specifically coming from external to internal traffic on the servers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has plugins development options, which are great."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"BigFix is easy to use."
"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once."
"We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"Prior to BigFix we used Altiris, which was distributed. We had to manage multiple servers, and duplicate the tasks that we did on each server. BigFix tremendously reduced the amount of work that we had to do on each server in a centralized manner. We could minimize the work that we had to do, and we had a lot more control over the tasks and what machines they ran on."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"It provides the type of data and availability that we need to have. We don't have to worry about intrusions."
"Trend Micro Deep Security is a complete solution and all the threat management has been taken care of."
"Signatures are frequently updated."
"The file integrity and log inspection are game-changing features for us."
"The solution's features, including real-time monitoring, IPS activity, and firewall alerts, are found to be the most effective in our company"
"It is well-suited for state government customers who require a complete sense of security."
"The solution provides ease of use, especially from non-technical testing. It's one of the best things. The deployment process is one of the easiest things because we didn't train our on-site consultant. The constant training from Trend Micro's side is that they develop internal causes to understand the upgrade because once they upgrade the platform, they also upgrade the technical person's skills."
"It's easy to use and the interface is simple."
 

Cons

"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"I would like the dashboard to be improved to show the problematic machines and good machines."
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"In-place and OS upgrades can be improved."
"BigFix should improve its compatibility with other platforms, such as Linux."
"The workloads must be better."
"There is room for improvement with Trend Micro Deep Security, as there are instances where installations may need to be redone. There seem to be glitches when working with older Windows servers, such as those from 2003 or 2005, requiring us to uninstall and reinstall the product to resolve the issue."
"The support for email protection can be improved."
"The solution should focus on the EDR part and probably have an integrated data leak prevention module."
"Trend Micro Deep Security should provide a bundle solution for the customer similar to what Microsoft provides."
"We'd like to see extended capacity in the on-premises versions."
"It needs to improve its integration with a lot of other products. This should be in the road map because we have a lot of SaaS-based appliances which are not connected with each other."
"The implementation can be inflexible and not easy, as it requires knowledge of things like virtualization and administration on Windows."
 

Pricing and Cost Advice

"The price is reasonable, but our customers find it expensive."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"The price of the solution is high. There are not any additional fees from the standard license."
"The cost is slightly high."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"The license is subscription-based."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"We don't pay any licensing fees."
"Purchasing on the AWS Marketplace was easy. We decided to purchase this solution on the AWS Marketplace since we were already there."
"Trend Micro Deep Security is quite expensive."
"Purchasing on the AWS Marketplace is like shopping on Amazon Prime."
"It is expensive but reasonable compared to other products by Trend Micro."
"If you need an additional 10 or 20 licenses, you will need to pay additional fees."
"We pay a yearly fee of between $10,000 and $15,000."
"We have saved a 50% ROI for the on-premise product. It gave us significant improvement overall in productivity, costs, and efficiency."
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Top Industries

By visitors reading reviews
Educational Organization
44%
Financial Services Firm
9%
Government
7%
Computer Software Company
6%
Educational Organization
39%
Computer Software Company
10%
Financial Services Firm
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many. Building a management console is quick and si...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
 

Also Known As

Tivoli Endpoint Manager
Deep Security
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: April 2025.
851,042 professionals have used our research since 2012.