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BigFix vs Ivanti Endpoint Manager [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 4, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Microsoft Intune offers ROI by reducing costs, enhancing productivity, and simplifying IT management with seamless Microsoft integration.
Sentiment score
4.1
BigFix quickly delivers ROI in security compliance, streamlines patch management, reduces errors, and cuts costs with efficiency.
Sentiment score
3.2
Ivanti Endpoint Manager reduces workload, enhances security, and boosts efficiency, though pricing is a concern due to competitors.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Endpoint Cloud Solution Architect at Lutech
I have seen a return on investment with Ivanti Endpoint Manager, as users now spend less time configuring devices and can access emails and SharePoint sites on mobile devices, allowing them to check their mails while traveling and saving time and increasing ease of use.
Assistant Consultant at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
5.8
Microsoft Intune support is knowledgeable and effective, but service quality varies by tier and complex cases may be slower.
Sentiment score
7.5
BigFix support is knowledgeable but varies; improved under HCL with valued community resources and direct engineer access.
Sentiment score
4.5
Ivanti Endpoint Manager's customer service is responsive and knowledgeable, providing efficient resolutions and valuable support documentation.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical Director at SYSTEX
Technical support from HCL is satisfactory unless there are customization requirements.
Founder Director at Techsa Services
Whenever we need any kind of support, the BigFix team is present and available.
Solution Sales Specialist at TD SYNNEX
It's always better to jump on a call and share screen, which they are willing to do rather than just going through a list of troubleshooting steps.
Information Technology Support Engineer at a tech consulting company with 11-50 employees
Their technical support is generally good in terms of quality and speed.
Cloud Administrator - Edtech Architecture And Operations at Dallas Independent School District
They provided detailed information that helped me convince the security team to approve the necessary port openings.
Senior Consultant at Infosys
 

Scalability Issues

Sentiment score
7.1
Microsoft Intune offers scalable, cloud-based device management with flexible licensing, centralized control, and seamless integration for diverse organizations.
Sentiment score
5.5
BigFix efficiently manages large-scale endpoints with minimal issues, praised for scalability, flexibility, and ease of setup.
Sentiment score
6.1
Ivanti Endpoint Manager efficiently scales for mid-sized to large environments, supporting thousands of devices with resource adjustability.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
It supports approximately two to three hundred thousand endpoints, demonstrating significant scalability capabilities.
Administrator at a tech vendor with 10,001+ employees
BigFix requires some minimum configuration requirements.
RPA Developer at Hexaware Technologies Limited
Ivanti Endpoint Manager is scalable for my organization.
Assistant Consultant at a tech services company with 11-50 employees
I rate the scalability of Ivanti Endpoint Manager around seven to eight because it offers options to manage the devices effectively, requiring only the addition of licenses.
Senior Consultant at Infosys
Ivanti Endpoint Manager is indeed scalable.
Manager - Technical Support at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.2
Microsoft Intune demonstrates high reliability in endpoint management with minor sync issues, achieving user satisfaction and consistent performance improvements.
Sentiment score
6.9
BigFix is highly reliable and stable, effectively handling tasks with minimal issues, praised for its robustness in endpoint management.
Sentiment score
7.3
Ivanti Endpoint Manager offers stable, reliable performance with minimal downtime, occasional lag, and strong adaptability for long-term organizational use.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
IT Administrator at Newrest Inflight España, S.A
Regarding stability and reliability, I have never seen the server go down or any functionality taken offline.
Senior Consultant at Infosys
Due to the large number of devices in our environment, when we load the console for the first time, it takes a while to update the database.
Cloud Administrator - Edtech Architecture And Operations at Dallas Independent School District
For stability, once you get the system up and running, it's consistently stable without any lagging, crashing, or downtime.
Information Technology Support Engineer at a tech consulting company with 11-50 employees
 

Room For Improvement

Microsoft Intune struggles with compatibility, usability, and support issues, impacting policy management and integration with non-Microsoft tools.
BigFix requires improvements in speed, ease of use, automation, integration, pricing, and network efficiency for optimal user satisfaction.
Ivanti Endpoint Manager requires UI improvements, better cloud integration, flexible reporting, enhanced device support, and competitive pricing.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
Building a management console is quick and simple, taking only one to two hours for setup.
Technical Director at SYSTEX
The problem was related to the hardware configuration and hardware specifications.
RPA Developer at Hexaware Technologies Limited
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Founder Director at Techsa Services
It lacks features like easy connection to remote computers and has a complicated software deployment process.
Information Technology Modern Workplace Management at Viscofan SA
I would suggest improvements in the console interface of the Ivanti Endpoint Manager as it appears outdated, reminiscent of the early 2000s.
Wintel Administrator at Fourth Dimension Technologies
When we offboard a user, sending the wipe command or lock command is slightly slower than Workspace ONE.
Information Technology Support Engineer at a tech consulting company with 11-50 employees
 

Setup Cost

Microsoft Intune is cost-effective within Microsoft 365 bundles but may be costly standalone, requiring careful evaluation for needs.
BigFix costs $30-$80 per endpoint annually, with prices varying by modules and additional database licenses.
Ivanti Endpoint Manager offers flexible pricing but can be complex to set up, with potential higher SaaS transition costs.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
Founder Director at Techsa Services
I rate the price for BigFix as medium, neither low nor high.
Administrator at a tech vendor with 10,001+ employees
The transition to a Software-as-a-Service model led to significant price increases without corresponding enhancements in the platform.
Information Technology Modern Workplace Management at Viscofan SA
Ivanti Endpoint Manager charges a flat fee for the implementation and product purchase, followed by yearly maintenance
Information Technology Support Engineer at a tech consulting company with 11-50 employees
My experience with pricing, setup cost, and licensing shows that it is competitive.
Assistant Consultant at a tech services company with 11-50 employees
 

Valuable Features

Microsoft Intune offers seamless management, security, and compliance, improving efficiency and reducing manual effort with automation and integration features.
BigFix offers robust patch management, compliance, and integration with scanners, excelling in scalability, customizability, and multi-platform support.
Ivanti Endpoint Manager offers flexible, cost-effective deployment, efficient automation, robust features, and integration for comprehensive multi-platform device management.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
Patching is the most preferable feature that users choose BigFix for, making it a very important component.
Administrator at a tech vendor with 10,001+ employees
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
Technical Director at SYSTEX
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
RPA Developer at Hexaware Technologies Limited
It provided essential features needed for our operations, including endpoint management and remote control.
Information Technology Modern Workplace Management at Viscofan SA
From the features perspective, distribution packages is the best feature in the Ivanti Endpoint Manager.
Wintel Administrator at Fourth Dimension Technologies
The most valuable feature of the Ivanti Endpoint Manager is the Windows update patching.
Cloud Administrator - Edtech Architecture And Operations at Dallas Independent School District
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BigFix
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
100
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (23rd), Patch Management (8th), Unified Endpoint Management (UEM) (11th), Autonomous Endpoint Management (6th)
Ivanti Endpoint Manager [EOL]
Average Rating
8.6
Reviews Sentiment
5.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
InderjeetSingh4 - PeerSpot reviewer
Administrator at a tech vendor with 10,001+ employees
End-to-end automation has simplified patching and software deployment across thousands of servers
There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initiated through the patch policy, it appears on the console but arrives in chunks. When targeting hundreds of servers from the patch policy, the actions come in chunks such as ten out of six, ten out of nine, or ten out of fifteen. This fragmented approach creates a significant challenge for the patching team to monitor the action status. I would recommend that the development team provide a single action or one to two actions instead of multiple actions requiring individual monitoring. A broad status update could be provided to the client indicating the overall progress of the patch policy implementation rather than requiring monitoring of every individual action. This would reduce the bandwidth required by the team to track multiple actions on the console.
VG
Wintel Administrator at Fourth Dimension Technologies
Centralized management simplifies software distribution and patch management
From the features perspective, distribution packages is the best feature in the Ivanti Endpoint Manager. We create tasks for patching or distributing software, appliances, or MSA files and schedule them. We create repair groups, push appliances, create drives, and map shared drives to distribution packages. It distributes the groups included in those packages across our entire network. It is easy to deploy appliances or applications, including OS to workstations within a single click. We can see any missing patches or vulnerabilities. It is very useful for troubleshooting and identifying patches, whether missing or installed. I would suggest including an option to manage multiple clients in future releases. For example, as a managed service provider, if I use Ivanti Endpoint Manager for one client, can I deploy or use the same server to manage other clients or multiple sites or region clients? That feature would be beneficial for managing multiple domains within a single appliance.
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
Financial Services Firm
13%
Outsourcing Company
9%
Manufacturing Company
8%
Construction Company
6%
Outsourcing Company
18%
Computer Software Company
12%
Government
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise187
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise68
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise8
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for BigFix?
I rate the price for BigFix as medium, neither low nor high.
What needs improvement with BigFix?
There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initia...
What is your primary use case for BigFix?
My current use case involves being one of the products and one of the clients implementing this tool.
What needs improvement with Ivanti Endpoint Manager?
Ivanti Endpoint Manager can improve support for Mac and Windows devices, as it currently excels with iOS and Android....
What is your primary use case for Ivanti Endpoint Manager?
My main use case for Ivanti Endpoint Manager is managing mobile devices, including iOS and Android, deploying apps on...
What advice do you have for others considering Ivanti Endpoint Manager?
Ivanti Endpoint Manager handles security and compliance requirements by checking for jailbroken or rooted devices, pa...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Tivoli Endpoint Manager
Ivanti Neurons for UEM
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Information Not Available
Find out what your peers are saying about Microsoft, ManageEngine, IBM and others in Unified Endpoint Management (UEM). Updated: September 2026.
913,683 professionals have used our research since 2012.