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Barracuda Email Protection vs Barracuda Email Security Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Protection
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Email Archiving (2nd), Email Security (15th), Office 365 Protection (4th)
Barracuda Email Security Ga...
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
52
Ranking in other categories
DMARC Authentication Software (4th), Secure Email Gateway (SEG) (5th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Barracuda Email Protection is designed for Email Archiving and holds a mindshare of 31.1%, up 22.8% compared to last year.
Barracuda Email Security Gateway, on the other hand, focuses on Secure Email Gateway (SEG), holds 6.4% mindshare, down 8.5% since last year.
Email Archiving
Secure Email Gateway (SEG)
 

Featured Reviews

LeeMiles - PeerSpot reviewer
Very good threat protection, spam filtering, and cloud backups
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't set up a global setting. Users must go through an induction session where I guide them in configuring quarantine alerts rather than having default settings based on group membership. This seems like an oversight since they already use Active Directory details. They should assign policies based on group membership, which configures these settings by default.
Mohammed Shah Newaj - PeerSpot reviewer
Instantly blocked and reduced our spam emails
The solution has to improve in a very specific way. When we allow our customers to send or scan email through our Barracuda Email Security Gateway, we are permitting their email server IP address, but not any domain. One of our customers has an email server where they are hosting five domains within their server. They are sending and receiving email through that server by using Barracuda Email Security Gateway. Therefore, we allow their IP address to send email through our Barracuda Email Security Gateway, then we declare MX for receiving email on behalf of our customers. After receiving the email, we deliver it to the specific IP address of the customer. Since we are only allowing the IP address, if an incident happens within a customer's email server or an email server gets compromised, then it starts sending spam. That creates a huge problem for the solution as it allows all emails because the customer's IP address is allowed to relay email through our Barracuda Email Security Gateway. Barracuda should add an option where it can add multiple domains, such as abc.com, bbc.com, and cbc.com. Therefore, this domains' emails will be allowed and other domains' emails will not be relayed through Barracuda Email Security Gateway. Whereas, if you allow the IP address, then any of the domain's emails will be relayed through Barracuda Email Security Gateway. That is the drawback that I have observed. So, Barracuda should work on this.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The archiving and search features are very good."
"The beauty of Barracuda Email Protection is that it is easy to manage and simple to deploy."
"We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft. If someone deletes something in Office 365, we can get it back within Office 365, but it's difficult. Barracuda is much easier. There is a lot less management needed using Barracuda. The management becomes much easier for Office 365 and it's no longer on-prem, so there are fewer hours managing on-prem devices, servers, and things of that nature. We don't have network appliances anymore for the backup of our information."
"The most valuable aspect includes attempts to spoof or compromise domains from external sources."
"When we got the service, it included the email archiver with unlimited storage."
"The most valuable features of Barracuda Email Protection are flexibility and customization."
"The solution's most valuable feature is impersonation detection."
"I'm quite satisfied with the graphical user interface for Barracuda products."
"Eliminating inbox clutter creates an opportunity to be more productive instead of wasting time manually sorting through spam."
"This product is powerful and quite simple to use."
"Great at blocking spam."
"The most valuable feature is the Antispam services, which are the basic services of spam device"
"The anti-spamming, anti-fishing features are great."
"I like Barracuda's cloud sandbox feature."
"The most important features of Barracuda Email Security Gateway are the simple and quick configuration, interactive console, and easy-to-understand logs."
"The solution is scalable."
 

Cons

"Two to three months back, we got fraudulent emails in which someone in the organization was being blamed."
"There is room for improvement, particularly in reaching out to technical support during deployment."
"I would like to see better integration with other products."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"The technology works on a supervised engine, but it would be better if it ran on an unsupervised engine."
"Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings."
"I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution."
"They could simplify the licensing and the pricing."
"Spam is not always detected, and it should be more automated. We have seen that some emails are allowed by these emails, which are then stopped by Microsoft."
"The deep scanning feature needs to be improved."
"The UI could be a little cleaner and require less clicking around in different modules. They give the illusion of a single pane of glass, but as you click around to different products, you're actually being transferred into a different system."
"Few customers require an on-premises fabric ATP box for attack detection and response."
"The reporting can be improved."
"The pricing needs improvement."
"Its integration with other solutions can be improved. There should be integration for telemetry information, system information, and other types of information with other solutions. Barracuda currently doesn't have that. Barracuda has its own platform. Its integration with firewalls is quite good, and it communicates really well with firewalls, but I have not seen any other integration. Based on what I know, it does have an API at the backend, but I have not used it."
"Artificial intelligence improvement could be used to help block spam and phishing mail that is directly delivered to users."
 

Pricing and Cost Advice

"Despite a list price possibly around $40 per user, their market price allows customers to easily buy the solution."
"The solution's pricing is moderate, where it is neither cheap nor expensive."
"Price-wise, this product is middle-of-the-road."
"Barracuda licensing model is good."
"The price is similar to that of Microsoft 365."
"The price of Barracuda Essentials is better than some of the competing products."
"We pay annually. They never charged us for anything else. And they were quite a bit under that $20,000 mark. It was $19,074. And they've been pretty good about not skyrocketing the price or anything like that. It has gone up. It's gone up to $24,000 in 2020."
"We didn't have to pay a lot for the solution because we got it from a good vendor with a good user volume."
"e solution's pricing is exceedingly high, and it continues to increase."
"Compared to other products, this solution is quite affordable."
"The price of Barracuda Email Security Gateway is approximately $17 per user annually."
"Barracuda Email Security Gateway is an affordable solution that caters to small, midsize, and high-end businesses with great revenue."
"The licensing cost is competitive, it's not too high and not too low."
"The licensing fees are part of a bundled support package that we pay for."
"The price of this solution is very high, but it's working fine."
"We have a long agreement with Barracuda Email Security Gateway. We're very pleased with the cost and the solution. The cost is in the average range for this type of solution."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Construction Company
8%
Manufacturing Company
7%
Healthcare Company
6%
Educational Organization
48%
Computer Software Company
8%
Financial Services Firm
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Barracuda Email Protection?
Barracuda Email Protection is easy to deploy and maintain. It doesn't require a specialized resource to manage this tool.
What is your experience regarding pricing and costs for Barracuda Email Protection?
Their list price is too high, but in India, the selling price is affordable at around $10 per user per year. Despite a list price possibly around $40 per user, their market price allows customers t...
What needs improvement with Barracuda Email Protection?
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't se...
What do you like most about Barracuda Email Security Gateway?
Barracuda Email Security Gateway is very simple to use.
What needs improvement with Barracuda Email Security Gateway?
Barracuda Email Security Gateway should include ATP in the next release.
 

Also Known As

Barracuda Essentials
Barracuda Spam and Virus Firewall, Barracuda Sentinel
 

Overview

 

Sample Customers

ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems
Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Find out what your peers are saying about Barracuda Email Protection vs. Barracuda Email Security Gateway and other solutions. Updated: January 2024.
850,900 professionals have used our research since 2012.