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Barracuda Email Security Gateway vs Trellix Collaboration Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
Barracuda Email Security Gateway reduces threats, saves costs, and offers a 30-50% ROI for companies with multiple domains.
Sentiment score
8.0
Trellix Collaboration Security boosts efficiency and visibility but training costs impact ROI, especially for small businesses.
With Trellix Collaboration Security's endpoint telemetry, policy automation, and faster threat correlation, our team spent around 25 to 35% less time on routine investigations.
Cyber Security Lead at Johnson and Johnson
I have seen a return on investment with Trellix Collaboration Security; specifically, money was saved and fewer employees were needed because I do not need employees on different sites.
Network & Security Lead at Net-International
I observe that the return on investment is hindered by the lack of adequate training opportunities, with Trellix's own training being quite costly, ranging from 2,000 to 4,000 dollars, which many small or medium-sized businesses cannot afford.
Endpoint Security Analyst at BNP Paribas
 

Customer Service

Sentiment score
7.4
Barracuda Email Security Gateway support is efficient and praised for responsiveness, though time zone differences can pose challenges.
Sentiment score
6.8
Trellix Collaboration Security support is mixed; praised for helpfulness but criticized for slow response times, especially in India.
From the vendor, I would give the technical support an eight out of ten.
Head of cloud service. at a comms service provider with 51-200 employees
My contract of support at Santander and BNP was a platinum support level, and with that, we really had a good experience.
Cyber Security Lead at Johnson and Johnson
My experience with the Indian support team was not as satisfactory since they did not provide adequate support to rectify issues.
Network & Security Lead at Net-International
They have dedicated email security support engineers.
Security Engineer at itsipl
 

Scalability Issues

Sentiment score
8.1
Barracuda Email Security Gateway is scalable and flexible, popular among various users, with cloud options enhancing capabilities.
Sentiment score
8.0
Trellix Collaboration Security offers scalable integration, supporting cloud and on-premises environments, with potential cost limitations for expanded features.
Scalability benefits me by allowing for growth.
Cyber Security Engineer at a tech services company with 11-50 employees
The console is strong and can be used for a large quantity of machines without slowing down.
Cyber Security Lead at Johnson and Johnson
Trellix Collaboration Security scalability allows me to use sensors on-cloud, on-premises, inside premises, and in a hybrid environment.
Network & Security Lead at Net-International
 

Stability Issues

Sentiment score
8.2
Barracuda Email Security Gateway is stable and reliable, with excellent support, crucial configuration, and high user satisfaction ratings.
Sentiment score
8.2
Trellix Collaboration and FireEye Email Security are highly rated for stability, with users frequently giving near-perfect scores.
Sometimes, integration can be challenging, impacting its stability.
Cyber Security Engineer at a tech services company with 11-50 employees
 

Room For Improvement

Barracuda Email Security Gateway needs improvements in backup, DoS handling, integration, spam filtering, UI, scalability, and threat intelligence.
Trellix Collaboration Security needs improvements in protection, interfaces, integrations, email management, cost, QR scanning, and language support.
When we add mails to email secure Sender Policy Authentication with extended options, all mails must pass this Mail Security Gateway.
Graduate Student at ain shams
Sometimes there are false positive emails coming through, so they should improve further on detection technologies and techniques.
Head of cloud service. at a comms service provider with 51-200 employees
If it's considered a phishing email, it should be blocked for all users, not just some.
IT Administrator at a energy/utilities company with 201-500 employees
I would like to see the addition of email digital protection features, such as anti-spam and antivirus, not just sandboxing, in the on-premises solution.
Senior Team Leader at BMB
To improve vulnerabilities, Trellix can use an automation process to check if the system is vulnerable.
Network & Security Lead at Net-International
Trellix Collaboration Security is working smoothly.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
 

Setup Cost

Barracuda Email Security Gateway offers competitive, cost-effective pricing, adaptable to business size, often cheaper than alternatives like Cisco IronPort.
Trellix Collaboration Security's licensing varies in cost perception, with setup fees deemed affordable and competitive by some organizations.
Compared with others, Barracuda Email Security Gateway is cheaper.
Head of cloud service. at a comms service provider with 51-200 employees
It is quite expensive and should be reconsidered.
Cyber Security Engineer at a tech services company with 11-50 employees
The setup cost was very cheap.
Network & Security Lead at Net-International
My experience with pricing, setup cost, and licensing for Trellix Collaboration Security is that pricing and setup were reasonable and licensing was straightforward.
Sr Network & System Engineer at a tech services company with 11-50 employees
 

Valuable Features

Barracuda Email Security Gateway offers robust spam and threat protection with user-friendly interface and seamless integration, enhancing email security.
Trellix Collaboration Security enhances protection and trust with threat intelligence, secure file sharing, and cloud integration for hybrid work.
The real-time threat intelligence feature is particularly useful as it detects all kinds of threats identified by incoming mails.
Graduate Student at ain shams
The most valuable feature of Barracuda Email Security Gateway that I have found is advanced threat protection.
Head of cloud service. at a comms service provider with 51-200 employees
Another feature I believe is very important is the real-time response capability. It is possible to collect artifacts, run scripts, kill processes, and isolate machines all without leaving the interface.
Cyber Security Lead at Johnson and Johnson
Trellix Email Security protects at the gateway level, while Trellix Collaboration Security ensures protection from insider users and enhances cyber resilience.
Security Engineer at itsipl
This positive impact has led to measurable outcomes, such as threats being blocked automatically that could have caused real problems, and the team feels much safer using collaboration tools now than they did before.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
 

Categories and Ranking

Barracuda Email Security Ga...
Ranking in Secure Email Gateway (SEG)
6th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
DMARC Authentication Software (2nd)
Trellix Collaboration Security
Ranking in Secure Email Gateway (SEG)
7th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
21
Ranking in other categories
Email Security (11th), Instant Communications Security and Compliance (2nd), AI Security (13th)
 

Mindshare comparison

As of June 2026, in the Secure Email Gateway (SEG) category, the mindshare of Barracuda Email Security Gateway is 9.5%, up from 6.7% compared to the previous year. The mindshare of Trellix Collaboration Security is 4.8%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Barracuda Email Security Gateway9.5%
Trellix Collaboration Security4.8%
Other85.7%
Secure Email Gateway (SEG)
 

Featured Reviews

MM
Graduate Student at ain shams
Secures email by identifying threats and managing email policies effectively
The intuitive management interface feature makes email security policies very easy to implement as it's all about features that need to be enabled or disabled. Our investigation in any incident or mail is very useful as it provides all details about incoming mails, enabling thorough review and detection. The real-time threat intelligence feature is particularly useful as it detects all kinds of threats identified by incoming mails. The Impersonation license utilizes AI tools. Sometimes some phishing mails are reported as phishing, but they are not actually phishing mails. They are detected due to certain words and languages that appear suspicious but were generated by AI tools. Everyone or an advisor may use it for their own purpose or learning, even though it indicates that the mail detected is phishing when it's not.
Felipe Antoniazzi - PeerSpot reviewer
Cyber Security Lead at Johnson and Johnson
Real-time threat response has boosted detection accuracy and reduces manual investigation work
I have had challenges in the past with Trellix Collaboration Security for implementation because of issues related to compatibility. Since we worked in a global company with different operating systems, it was necessary to create different plans and different actions to implement the product.One thing I really do not prefer in Trellix Collaboration Security is not related to the console. I am a McAfee fan since the McAfee tool, and I find the console of Trellix Collaboration Security to be very user-friendly and easy to use. However, I do not know if it is related to the architecture of the product. Of course, we have modern threats based on behaviors and zero days. We have today CrowdStrike and SentinelOne, where we have better results based on threats and behavior, where it is possible to create a simulation environment based on the file detected and based on it, confirm if it really is malicious or not. In general, I believe Trellix Collaboration Security improved the console based on the last console of McAfee, but I think it is possible to improve more. It really is a good product, but in my view, it needs to improve detection based on behaviors. Regarding automations, I have implemented Trellix Collaboration Security here at Johnson & Johnson, and I implemented it in the same situation at Santander Bank and BNP Paribas Bank, where I created automations to export data for different metrics, including malicious detections, compliance, baselines, scans, last scans based on the seven days, and checking of patterns. I export everything to CSV files. Based on that, I create Power BI dashboards, and in these Power BI dashboards, I have a more executive view for different metrics to provide to myself, my manager, or director to create an executive view based on it. Another important point we use here at Johnson & Johnson and other companies is a data hub or a SIEM solution, such as Elastic or ArcSight, where we select some logs to be sent and use it to build reports and metrics.
report
Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
899,125 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
7%
Construction Company
7%
Manufacturing Company
15%
Healthcare Company
13%
Construction Company
12%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise12
Large Enterprise13
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Sentinel?
Compared to the features and stability, Barracuda Email Security Gateway is affordable in terms of pricing, setup cost, and licensing.
What needs improvement with Barracuda Sentinel?
On technical aspects, I think Barracuda needs to provide a fast response to any vulnerability on the system and enhance Barracuda support. Customer support for Barracuda Email Security Gateway need...
What is your primary use case for Barracuda Sentinel?
My main use case for Barracuda Email Security Gateway is to protect our email and our email users, protecting our business from most of the sophisticated attacks like phishing attacks and spam. We ...
What needs improvement with FireEye Email Security?
I have had challenges in the past with Trellix Collaboration Security for implementation because of issues related to compatibility. Since we worked in a global company with different operating sys...
What is your primary use case for FireEye Email Security?
In my field, I have been in the information security area for 17 years, and I am currently working in my position for a year and a half.I have worked with Trellix Collaboration Security for several...
What advice do you have for others considering FireEye Email Security?
My main advice for others about Trellix Collaboration Security is to go with a clear understanding of what you actually need. Trellix Collaboration Security really is powerful, but it is not a plug...
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
FireEye Email Security
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market
Find out what your peers are saying about Barracuda Email Security Gateway vs. Trellix Collaboration Security and other solutions. Updated: April 2026.
899,125 professionals have used our research since 2012.