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BambooHR vs SAP HCM vs UKG comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2026, in the Cloud HCM category, the mindshare of BambooHR is 2.7%, down from 2.8% compared to the previous year. The mindshare of SAP HCM is 4.5%, down from 13.7% compared to the previous year. The mindshare of UKG is 4.9%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
SAP HCM4.5%
UKG4.9%
BambooHR2.7%
Other87.9%
Cloud HCM
 

Featured Reviews

Ram-Mohan - PeerSpot reviewer
Senior Software Engineer at Align Technology
Pre-built adapters simplify CI/CD processes but monitoring improvements are needed
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial. Sometimes, when I trigger a build, it ends with no space on the agent machine where the agents are installed. If Bamboo can create an internal monitoring mechanism and display the tool's health status on the landing page or homepage, it would help end users and DevOps Engineers like me.
SS
Assistant Manager at Kashiv Biosciences
Centralized global HR data has improved expense control and supports secure employee management
The features of SAP HCM are valued by me as it had a clear idea about what was expected from the user point. The person or the application has a lot of features and it had actually all the information needed from our part. That aspect is nice. Apart from that, the T-codes are really helpful to understand which particular option we need when we put the T-code in the search box. The stability and reliability of SAP HCM product are really nice, very helpful, and secured. It has no point of leakage and is mostly reliable, as most companies and organizations prefer SAP over many tools. As for security, it's already secured from the beginning itself, and that is the only reason our organization relies on it. Since it's very useful at a global scale, it is a very useful tool and is very easy to access and handle.
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would advise others to implement it as it is a very helpful people management tool."
"The performance goals and personal features of every employee with the dashboard is most valuable."
"I really value the onboarding and offboarding checklists; this once was a painful paper process that relied on memory or making many calendar reminders for each new starter, and now it’s all automated and automatically assigned to the right people."
"BambooHR has streamlined our new hire process by setting deadlines for the new hire and the hiring manager, and the new hire gets introduced to the whole staff before they start."
"We previously used People HR, but it was not user-friendly, very slow, and we had a lot of issues, and BambooHR is a very good program and user-friendly."
"It is fantastic, customers love it."
"The time-off tracking tool has made vacation policies simple."
"This is a scalable solution. We have not experienced any issues."
"Customers can create custom infotypes to store any custom data points."
"I think it's extremely stable; generally speaking, I think it's exceptionally reliable."
"SAP HCM can handle a large number of employees, we can easily process payrolls and check the arrangements, and the client can also check the performance of the employees."
"I like the talent, recruitment, and learning features the most."
"It simplifies everything for human capital management, and all users can do self-enrollment for leaves and those kinds of things."
"HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources."
"The setup was straightforward."
"The product overall is very good."
"We have gone form 1200 employees processing paper reviews to having everything being online and at our finger tips."
"Technical Support: 9/10, there are times we are able to stump the tech."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"Customer service is great."
"Recruiting BI Talent management"
"The solution has improved our organization by helping us cut hours and lessen our labor force; it saved us probably over $100,000 in just the last couple of years."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"The product's most valuable feature is the ability to establish connectivity between the front and the back end, particularly the single point of data entry, to minimize mistakes."
 

Cons

"It would be good to include more options for approvals and workflows. They are deliberately not the most sophisticated version of anything that they do, but it is like 80/20. They hit the vast majority of all the needs, but I have started to run up against the limits of their functionality. It has forced me to start paying attention to the marketplace or sending feedback to BambooHR. Clients are still happy though. Timesheets is a new area in which they're slowly expanding. It is currently very limited, but it meets the needs of standard nine-to-five salary employees who just want to be able to key in their time, have it approved, and then pushed off to payroll. It does not have any of the bells and whistles that an hourly employee or hourly worker might need. That is one area that is currently limited, but they have integrations with some of the best companies that do that."
"BambooHR could be improved by managing leave in a way that transfers remaining days at the end of the annual year to the following year."
"There are some issues with the job tab under my info where you add the salary."
"BambooHR needs to have more flexibility around performance management."
"The color palettes could be changed to make the solution a little more attractive and easier to use."
"The performance appraisal system is too static and limited."
"I would like to see some improvements with custom reports and Signature templates."
"We have had scalability issues. It is not ideal for companies operating in multiple regions."
"The product's license is very expensive."
"SAP HCM has many different channels for communication with the consultants which makes it complex. There are delays when there is a problem."
"SAP HCM has helped a lot due to the always changing government regulations pertaining to taxation, social security service, and local regulations that change frequently."
"The organizational structure visualization could be improved in future releases. The solution has a very poor interface."
"SAP HCM is costly compared to other ERPs like Microsoft Dynamics or Oracle, and I would rate the cost as one out of ten."
"It would be very helpful for our company if a new version was released with the ability to contain all of the things that we have newly introduced in our company."
"SAP is not a last generation system. Users experience the use of the system as it was in 1998."
"SAP is not ready to sell the license on time and delays the progress of projects."
"Customer Service: 7 - during implementation I believe our consultants were over-worked, so while they were extremely knowledgeable, they were not always accessible."
"I would like to see more options for automating 401k feeds/imports."
"Customer service is poor. Technical support is poor."
"Customer service is not the most accessible; somewhat confusing."
"The UTM option to have the option to allow a supervisor to approve only the hours worked in their department when an employee has worked in multiple jobs."
"Customer service is hit or miss. Some of the growth has caused a decline in the level of customer service that I have previously enjoyed."
"We did encounter scalability issues."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
 

Pricing and Cost Advice

"I rate the tool's pricing an eight out of ten."
"We pay a monthly subscription to use the solution. The subscript model is based on how many employees we have active."
"Price-wise, the solution is in the middle compared to other tools offering similar functionalities."
"It was definitely cheaper than some of the larger systems."
"For implementation, SAP offers little support unless you buy SAP Safeguarding from SAP Consulting."
"Licensing fees are paid yearly."
"The cost depends on the size of the organization. Compared to others, I'd say Oracle is number one, followed by Workday and SAP HCM."
"You pay per license. There not any costs in addition to the standard licensing fees."
"The solution is cheap."
"The terms on which you buy licenses might change due to the way they license in a particular product."
"In my view, this product is a waste of money for SMB because there are much better products available and licensing is an issue."
"SAP is extremely expensive. The integration costs and customization costs are also a lot."
"If you're going for the full suite, it can be fairly pricey."
"The platform is not affordable but also not the most expensive."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"The pricing depends on the number of licenses we buy."
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Top Industries

By visitors reading reviews
Comms Service Provider
17%
Construction Company
9%
Manufacturing Company
9%
University
8%
Manufacturing Company
11%
Comms Service Provider
9%
Computer Software Company
8%
Construction Company
8%
Construction Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise9
Large Enterprise4
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise6
Large Enterprise39
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

What advice do you have for others considering BambooHR?
Organizations of all sizes, especially those that are experiencing rapid growth, want to have a way to effectively ma...
What needs improvement with BambooHR?
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it...
What is your primary use case for BambooHR?
I am a DevOps Engineer and I mostly deal with the Bamboo CI/CD automation part. I facilitate my team by providing the...
What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficien...
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate ...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new expe...
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market ar...
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to trac...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use...
 

Comparisons

 

Also Known As

No data available
SAP Human Capital Management
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Stance, SoundCloud, Reddit, Shopify, 99designs, Stitcher, Disqus, Beans & Brews, Stacy and Witbeck, Vino Farms, MokiMobility, SecurityMetrics
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about SAP, Workday, Oracle and others in Cloud HCM. Updated: March 2026.
885,667 professionals have used our research since 2012.