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BambooHR vs SAP HCM vs UKG comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of July 2025, in the Cloud HCM category, the mindshare of BambooHR is 3.1%, up from 2.3% compared to the previous year. The mindshare of SAP HCM is 10.5%, down from 16.9% compared to the previous year. The mindshare of UKG is 5.5%, up from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

Ram-Mohan - PeerSpot reviewer
Pre-built adapters simplify CI/CD processes but monitoring improvements are needed
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial. Sometimes, when I trigger a build, it ends with no space on the agent machine where the agents are installed. If Bamboo can create an internal monitoring mechanism and display the tool's health status on the landing page or homepage, it would help end users and DevOps Engineers like me.
Renelia Villanueva - PeerSpot reviewer
Efficient payroll processing with comprehensive attendance management
I am currently heading the payroll benefits and HRIS team here in Manila. We are using SAP HCM on-premises, and we implemented SuccessFactors focusing on Employee Central and GMPM SAP HCM has helped a lot due to the always changing government regulations pertaining to taxation, social security…
Talia Jean Paul - PeerSpot reviewer
Affordable but needs to improve its stability
Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modules in different versions. With regards to the newer version, I feel the older version, which was UKG Workforce Central, was more user-friendly for the end user as opposed to the newer version, which looks a bit more complicated. When training someone who wants implementations to be done, it would be easier if you could hover above certain things, and it shows you or tells you exactly what it is. There are certain SAP modules that can be audible. If you click on it if someone is being a bit slow with regards to training, the tool will tell you what needs to be done and what needs not to be done by you, but for us, it is fine because we are in the back end with configuration and the administrators. I am talking about the need for improvements in the tool for the benefit of the end users. The explanation on UKG's community consists of training manuals and some of the other stuff that we use, and we send to our supervisors at the site. With the tool in place, catching onto white-collared employees is quicker. The tool is not quick to catch onto certain blue-collared employees in the plant or supervisors who are actually working with machinery and stuff because they are not as computer-centric as white-collared employees. If I could scan the tool across the globe with our site supervisors, there are a few loopholes in the tool. There are some issues with the tool's stability. For me, I would like someone who is building the system in the back end to know if a front-end user can manipulate the system. I am not going to rate the tool's scalability to be high. I would rate the tool's scalability to be at a mediocre level or at something like 50 percent, so there is a lot of room for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very user-friendly and easy to train someone new. It was easy to implement and get someone onboarded on the system."
"The performance goals and personal features of every employee with the dashboard is most valuable."
"I can easily go to BambooHR to search for any staff member in the company."
"The tool's most valuable features are the recruitment module, performance module, and document storage."
"BambooHR is accessible to users who aren't good with technology. If you don't have an IT background, you can easily find information about any employee."
"Bamboo has a vast number of pre-built adapters which can be used as plug and play components."
"The solution's technical support is super responsive and helpful. I rate the technical support a ten out of ten."
"We use this solution for our end to end HR needs from onboarding and hiring to learning."
"SAP HCM has valuable features for analytics data management."
"Scalability is excellent, and I would rate it ten out of ten."
"We've found that the solution has the capability to scale."
"They provide the most stable and powerful technology in the areas of human resources, information systems, and ERP."
"The setup was straightforward."
"Payroll processing is my favorite HCM feature, and I like all the SuccessFactors talent modules also. SAP is making good progress on enhancements to the features in the SF modules."
"I feel SAP HCM is very competitive and worth the investment given its capability to integrate modules and provide comprehensive value."
"The integration between the different models like personnel administration, work management, payroll, and time management are the most valuable and key features."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."
"The solution's UI is good. Also, it is very easy to use."
"I have found the most valuable feature to be business intelligence and Cognos reporting."
"The setup process is straightforward."
"The solution's employee experience is pretty good."
"I like UKG's integration."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
 

Cons

"The only thing that could have been added is better integration with local payroll systems or a local Canadian payroll module."
"If Bamboo can create an internal monitoring mechanism and display the tool's health status on the landing page or homepage, it would help end users and DevOps Engineers like me."
"It would be useful to have the possibility to assign a task to the different users within the software."
"The color palettes could be changed to make the solution a little more attractive and easier to use."
"There are some issues with the job tab under my info where you add the salary."
"The performance could be improved. When you save some documents, it takes longer to store them in BambooHR's systems than it used to. Something needs to be upgraded or fixed in the code. Alow, we provide services to other companies, so Bamboo isn't able to help us in many areas because of the way we work."
"If you are dealing with two or more businesses under one company name, it is not possible to transfer employees between companies if they have a separate bamboo set up."
"We cannot add more questions to the assessments if we want to."
"The product's learning and development features could be better, including new exclusive LMS tools."
"I would like it to move more towards a single data space, a single data source. SAP as a platform relies on multiple data sources because traditionally, it's been bolted together by the acquisition of other products rather than a single database. That's why there are lots of points of failure and lots of required points of integration. They need a single integration point."
"A better user interface and greater AI integration are crucial."
"SAP HCM is costly compared to other ERPs like Microsoft Dynamics or Oracle, and I would rate the cost as one out of ten."
"There needs to be a renovation of the interface and functionalities of the talent management modules."
"SAP HCM could improve by having more resources and making it more user-friendly. It is complex."
"On the personnel administration side, it's very difficult to do custom development."
"The talent modules are lacking in HCM, so I would recommend switching to SuccessFactors for talent management, but HCM excels at time management and payroll."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well."
"UKG could be a little more flexible in some areas."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"The platform's features need enhancement while being used as a recruiting tool."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
 

Pricing and Cost Advice

"Price-wise, the solution is in the middle compared to other tools offering similar functionalities."
"I rate the tool's pricing an eight out of ten."
"We pay a monthly subscription to use the solution. The subscript model is based on how many employees we have active."
"It was definitely cheaper than some of the larger systems."
"SAP is extremely expensive. The integration costs and customization costs are also a lot."
"SAP is expensive, but if you're using the product, then the expensive product becomes inexpensive. Considering its performance and features, I find it quite reasonable."
"The cost depends on the size of the organization. Compared to others, I'd say Oracle is number one, followed by Workday and SAP HCM."
"The cost of SAP HCM is high, the license should be reduced. SAP HCM has a lot of hidden costs."
"Licensing fees are paid yearly."
"The pricing is around the middle, at a five out of ten. But it depends on the number of licenses. More licenses mean lower per-user costs. You need to understand how to play the volume game and the growth."
"In my view, this product is a waste of money for SMB because there are much better products available and licensing is an issue."
"We purchase the product's yearly license."
"If you're going for the full suite, it can be fairly pricey."
"The platform is not affordable but also not the most expensive."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"The pricing depends on the number of licenses we buy."
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Top Industries

By visitors reading reviews
Comms Service Provider
28%
Educational Organization
9%
University
8%
Computer Software Company
8%
Computer Software Company
12%
Manufacturing Company
8%
Financial Services Firm
8%
Comms Service Provider
6%
Educational Organization
29%
Computer Software Company
6%
Manufacturing Company
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What advice do you have for others considering BambooHR?
Organizations of all sizes, especially those that are experiencing rapid growth, want to have a way to effectively ma...
What do you like most about BambooHR?
The tool's most valuable features are the recruitment module, performance module, and document storage.
What needs improvement with BambooHR?
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it...
What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficien...
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate ...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new expe...
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market ar...
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to trac...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use...
 

Comparisons

 

Also Known As

No data available
SAP Human Capital Management
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Stance, SoundCloud, Reddit, Shopify, 99designs, Stitcher, Disqus, Beans & Brews, Stacy and Witbeck, Vino Farms, MokiMobility, SecurityMetrics
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about Workday, SAP, Oracle and others in Cloud HCM. Updated: July 2025.
862,514 professionals have used our research since 2012.