Azure Monitor vs Catchpoint comparison

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Azure Monitor

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Executive SummaryUpdated on Jul 24, 2024

Catchpoint and Azure Monitor are powerful monitoring tools in the performance monitoring category. Catchpoint is superior in real-time performance monitoring, whereas Azure Monitor excels in integration with Azure services and detailed analytics.

Features: Catchpoint offers extensive monitoring capabilities, a reliable alerting system, and user-centric performance metrics. Azure Monitor provides seamless integration with Azure services, robust analytics, and advanced diagnostics.

Room for Improvement: Catchpoint needs better integration capabilities, more flexible dashboards, and enhanced user customization. Azure Monitor requires improved alerting configurations, a simplified data querying process, and better documentation for easier navigation.

Ease of Deployment and Customer Service: Catchpoint offers a straightforward deployment process with strong customer support. Azure Monitor's deployment is more complex, but its integration with the Azure platform adds value despite occasional support responsiveness issues.

Pricing and ROI: Catchpoint has clear pricing and offers a quick ROI due to effective monitoring. Azure Monitor, though potentially more costly, offers significant value through its deep integration with Azure services, justifying the investment according to users.

To learn more, read our detailed Azure Monitor vs. Catchpoint Report (Updated: August 2025).

Azure Monitor vs. Catchpoint

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Azure Monitor

Ranking in Application Performance Monitoring (APM) and Observability

5th

Ranking in Cloud Monitoring Software

3rd

Average Rating

7.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

38th

Ranking in Cloud Monitoring Software

31st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (60th), Digital Experience Monitoring (DEM) (12th)

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Azure Monitor is 6.0%, down from 8.7% compared to the previous year. The mindshare of Catchpoint is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Muhammad Usman Khawar

Software Engineer (DevOps/ SRE) at Sensys LLC

Native integration simplifies monitoring but documentation and cost improvements are needed

The ease of access in Azure is significant since it's native to the platform and easy to integrate. It has no maintenance overhead, and users don't have to navigate to another portal to get their desired result. It's the handiness that it has, rather than the features. The interpretation from the logs and injection requires custom runbooks. While it's complex, many services provide native insights and workbooks. It does the basic job quite efficiently. They added new kinds of metrics with more integrations to send out metrics. They have even added support for third-party tools that can be integrated. Azure Monitor is working on improvements and becoming more mature. Azure Monitor is stable and scalable. Azure Monitor is evolving with new workbooks and dashboards.

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AnmolRai

Technical Consultant Project Lead at Capgemini

Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The overall product rating is nine out of ten."

"Technical support is helpful."

"It is a robust, stable product."

"The feature that I found most valuable in Azure Monitor is its monitoring abilities. With Azure Monitor, you are able to monitor all of your cloud resources across multiple subscriptions in one dashboard and create solution-specific alerts that can trigger an email to the team responsible for that specific solution."

"Technical support is good and helpful...The initial setup is easy."

"The features that are most valuable are the alerting function and also the logging functionality to analyze certain issues using log analytics"

"The most valuable feature is that it ensures our servers are up."

"I am impressed by the reporting on the average eight ports that we get from this solution."

More Azure Monitor pros

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

"Catchpoint's customer service and support are valuable."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"The solution offers three different ways of slicing data to look for abnormalities."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"During business hours, it has worked absolutely fine without any issues."

More Catchpoint pros

Cons

"The onboarding process of certain assets and the overall UI can be improved in Azure Monitor"

"I believe Azure Monitor is already a top-notch solution with excellent functionality and there is not much I would suggest for improvement. However, there is one limitation that certain features require payment, even for testing purposes, which can be a challenge."

"It might not have all of the capabilities we will need."

"I need connectivity with cost management."

"In my opinion, they should improve the overall user experience, especially when it comes to indexing and searching collective logs."

"Azure Monitor is not user-friendly, and the interface is not exciting. Switching between the dashboards is not easy."

"This solution has fewer features than some of its competitors, so adding more features to it would make it better."

"They can simplify the overall complexity since you have multiple data sources in the cloud for monitoring. It's quite simple, but there are so many portals. It takes time to work with it. If they could simplify the user configuration, that would be good."

More Azure Monitor cons

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

"Catchpoint can be improved by focusing solely on network monitoring."

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."

More Catchpoint cons

Pricing and Cost Advice

"I would rate Azure Monitor a two out of five for affordability."

"Azure Monitor is cheaper compared to other third-party monitoring tools."

"Regarding pricing, Azure Monitor is free with Azure license, so there are no additional costs for using it."

"Azure Monitor is one of the more cost effective solutions on the market."

"Customers of Azure Monitor must pay an amount that depends largely on how many services they need to integrate and the storage space required in terms of logs, etc. If they only have a few small services to monitor, the price won't be too high, but on the opposite side of the spectrum, it can certainly get pricey."

"The price of the solution is reasonable."

"Besides standard licensing fees the customer needs to additionally pay based on the ingested data size"

"Azure Monitor is a competitively priced solution."

More Azure Monitor pricing and cost advice

"The solution's pricing varies based on services and licensing models."

"In terms of licensing fees, I believe they were slightly higher."

"The solution's pricing is comparable to the last tool we were using."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

13%

Manufacturing Company

Government

Financial Services Firm

27%

Retailer

15%

Real Estate/Law Firm

11%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Splunk compare with Azure Monitor?

Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...

What do you like most about Azure Monitor?

Azure Monitor is a very easy-to-use product in the cloud environment.

What needs improvement with Azure Monitor?

The primary challenge is the documentation. The major challenge that remains is the costing factor for the logs ingestion. The cost skyrockets once you start using it, and there are complaints that...

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

What needs improvement with Catchpoint?

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Product Reports

Azure Monitor

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Overview

Azure Monitor is a comprehensive monitoring solution offered by Microsoft Azure. It provides a centralized platform for monitoring the performance and health of various Azure resources, applications, and infrastructure.

With Azure Monitor, users can gain insights into the availability, performance, and usage of their applications and infrastructure. The key features of Azure Monitor include metrics, logs, alerts, and dashboards. Metrics allow users to collect and analyze performance data from various Azure resources, such as virtual machines, databases, and storage accounts.

Logs enable users to collect and analyze log data from different sources, including Azure resources, applications, and operating systems. Azure Monitor also provides a robust alerting mechanism that allows users to set up alerts based on specific conditions or thresholds. These alerts can be configured to notify users via email, SMS, or other notification channels. Additionally, Azure Monitor offers customizable dashboards that allow users to visualize and analyze their monitoring data in a personalized and intuitive manner.

Azure Monitor integrates seamlessly with other Azure services, such as Azure Automation and Azure Logic Apps, enabling users to automate actions based on monitoring data. It also supports integration with third-party monitoring tools and services, providing flexibility and extensibility.

Overall, Azure Monitor is a powerful and versatile monitoring solution that helps users gain deep insights into the performance and health of their Azure resources and applications. It offers a wide range of features and integrations, making it a comprehensive solution for monitoring and managing Azure environments.

Microsoft

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Sample Customers

Rackspace, First Gas, Allscripts, ABB Group

Information Not Available

Azure Monitor vs. Catchpoint