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AWS Storage Gateway vs CTERA Enterprise File Services Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Storage Gateway
Ranking in Cloud Storage Gateways
3rd
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
No ranking in other categories
CTERA Enterprise File Servi...
Ranking in Cloud Storage Gateways
2nd
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
File System Software (2nd), NAS (9th), Cloud Migration (7th), Cloud Storage (10th), Cloud Backup (12th), Disaster Recovery (DR) Software (8th), Content Collaboration Platforms (12th)
 

Mindshare comparison

As of May 2025, in the Cloud Storage Gateways category, the mindshare of AWS Storage Gateway is 11.2%, down from 15.7% compared to the previous year. The mindshare of CTERA Enterprise File Services Platform is 13.9%, up from 11.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Storage Gateways
 

Featured Reviews

Sumit Mundik - PeerSpot reviewer
Provides really good documentation so that information is easily accessible
When we opened a ticket for AWS Storage Gateway, the support team was responsive but could not resolve the issue. When we sent a file from MOVEit to AWS Storage Gateway, it sent the file twice. We were not able to figure out why it was doing it. In the AWS S3 bucket, you will find an option called versioning. If a file is sent multiple times, the versioning feature will increase the version one by one. For example, if I send the same file thrice, it will have version one, version two, and the original file. Likewise, they have the versioning. Whenever we send file one, the files are getting duplicated. When we opened a ticket, even the AWS team could not figure it out. They just told us the configuration might be wrong on the AWS Storage Gateway side, and we need to look at it. After that, we also did not follow up because the destination team changed the architecture on their end. Instead of running the Lambda function immediately when the file arrived, they added a sleep time of four to five minutes and then started processing the file.
Igal Muginstein - PeerSpot reviewer
Offers flexibility, fast performance, and ransomware protection
The platform is releasing new features at a fast pace, which sometimes leads to version updates every three to six months. Although updates are generally not complex, it is challenging to stop the production environment during these updates, even if the downtime is just a few minutes. This is a common challenge across all NAS providers. From my perspective, the most important area for improvement is developing a method to perform updates without affecting customer production environments. Additionally, there are some cache size limitations that might become problematic for future use cases, though they don’t impact current applications. Collaboration for NFS and SMB protocols could also be enhanced. Although this issue isn't specific to CTERA, it is something we are working on together to improve. The quality of the versions has improved, but occasional issues still arise. All solutions face this challenge, but we hope to see a continued reduction in the number of bugs. That said, we haven't had any major production problems in the last four years, and we appreciate how responsive CTERA is to our issues. We engage in brainstorming sessions together, and we value this relationship.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has low latency."
"The stability is probably the most valuable aspect of the product."
"AWS Storage Gateway has durability."
"We like the flexibility and easy-to-use storage. I'm happy about the response time."
"Generally, I use AWS Storage Gateway to reduce the cost of the S3 and caching."
"AWS Storage Gateway is used when there's a high requirement for storage and the company has their goal to move to the cloud and they are not comfortable having it in the data centers. They want the data to move to the cloud. We propose storage services that give them flexibility. They don't have to manage their data centers by themselves because it is being managed by Amazon or Microsoft. They do not have to worry about security and vulnerability issues. That is a strategy that companies can find value in and choose a cloud service."
"The most effective features are the asynchronous server functionality, which improves latency and stabilization. I also like the distributed data capabilities for data management."
"It's a cloud storage solution, which makes it quite flexible. If you have one terabyte today and need ten tomorrow, it's not a problem."
"CTERA's instantaneous and redundant file replication, available across multiple geographical locations, ensures easy and user-friendly recovery."
"The support is awesome. It is top-notch. I would rate their support a ten out of ten."
"The best feature is the migration tool within CTERA."
"The solution provides substantial flexibility, allowing the separation of workloads across various hardware platforms without vendor lock-in. This flexibility makes it adaptable to future infrastructure changes."
"CTERA is a very scalable product, allowing us to grow."
"The CTERA Enterprise File Services Platform is a hybrid solution that supports both on-premises and cloud environments."
"CTERA has been particularly capable of keeping all of our workstations backed up. That became a critical feature for us during the pandemic when computers were rarely in the office. Everybody went off-site with their computers, and we were accustomed to working with a centralized storage infrastructure where people would come to the office and connect to the server to use, create, and modify files. Everything was done directly to that server."
"CTERA stood out due to its ease of use and superior security features."
 

Cons

"When we opened a ticket for AWS Storage Gateway, the support team was responsive but could not resolve the issue."
"AWS Storage Gateway could improve by having different kinds of storage. For example, allowing all kinds of data, whether it's images or structure, not structure data. This would be great."
"Initial setup could be simplified and that would make the user experience better."
"A data pipeline tool would be more beneficial for data authentication and DataOps."
"I cannot say it's perfect."
"Its interface could be easier to use."
"The security could improve in the solution."
"AWS Storage Gateway's cost can be an issue."
"One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node."
"However, in some cases, they could improve performance."
"The web portal that our users access to view data and backups could be optimized. CTERA could apply some of the improvements made to their administrative interface on the user side. The administrators are a much smaller group of people than the users, so it would be helpful if they targeted user experience resources to them."
"One of the bigger things that I would like to see is additional logging. There are logs in there. They provide us with the initial logs on what is happening on our CTERA device. I appreciate that, but they do not give us any further information. I would like to have more information on the logs themselves."
"More monitoring from the platform would be good. There is some monitoring, but it is paid. It is a chargeable service. It would be good for that to be included in the base."
"AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring. Predictive storage analytics will help with better capacity planning. There can be some sort of intelligent alerts for proactive monitoring."
"Stability-wise, we just went through one issue that they addressed. We were having cloud sync issues."
"The new Edge filer that they have comes with a lot more features than what we purchased. It would be better if we are able to add those extra features without having to swap out the hardware. A clear upgrade path for legacy customers would be beneficial."
 

Pricing and Cost Advice

"The solution's price is reasonable."
"We pay a monthly license."
"AWS Storage Gateway is reasonably priced. The price depends on how much you need. The whole synopse model comes into the picture for the cloud where it depends on how many instances per VM and the price will increase. It's a reasonable price because with all the competition around the price has to be competitive. It's not very costly."
"My company needs to get monthly licenses to use the tool."
"Licensing is paid monthly. Pricing is in the mid-range - not too high or too low."
"There is a monthly subscription for the use of this solution."
"It is fairly priced. I am not too involved in the pricing of what we used to pay, but it would have reduced the cost of ownership. I cannot give a figure, but the EMC solution was very expensive compared to CTERA."
"CTERA's pricing model is competitive compared to other companies that achieve the same thing. Their closest rival is Nasuni, and CTERA is significantly more affordable than Nasuni."
"So far, pricing seems to be fine."
"CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure. They all have benefits, but CTERA is competitive for its features."
"I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards."
"It is hard to compare the costs if we want to retain the same model of a separate high-performance storage or certain things, but it is one of the cheapest solutions available in Israel."
"I find the pricing reasonable. They offered us deals that helped us. Especially with the upgrade to a bigger unit last year, they were helpful with the deal."
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Top Industries

By visitors reading reviews
Financial Services Firm
30%
Computer Software Company
11%
Retailer
6%
Healthcare Company
5%
Computer Software Company
70%
Financial Services Firm
5%
Educational Organization
4%
University
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is AWS Storage Gateway only suitable for AWS?
No, I'm pretty sure you can't. This is a service of AWS and so you're probably only able to use it there. I haven't used any of the Amazon Web Services personally but from what I know, they usually...
Is AWS Storage Gateway easy to use?
Hi, yes, I think it is very easy to use. You can install it rather quickly, and then when you start using it, it's all explained to you on the native platform's website. I think the best thing abou...
Is AWS Storage Gateway free for users of AWS?
No, this service is not provided for free by AWS. If you visit the AWS website and you look for AWS Storage Gateway pricing, you'll be sent to a very helpful calculating page. There, based on what ...
What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards.
What needs improvement with CTERA Enterprise File Services Platform?
One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy. AI and automation features could enhance the ...
What is your primary use case for CTERA Enterprise File Services Platform?
We use it as a hosted cloud solution. We had initially tried Azure File Sync, but that did not work. Due to certain security concerns, I was tasked with researching alternatives. I evaluated severa...
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

King, NEWLOG Consulting, Southern Oregon University, Religare Enterprises Limited, TGIX CloudCover, Moderna Therapeutics, JustGiving, VeriStor
McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
Find out what your peers are saying about AWS Storage Gateway vs. CTERA Enterprise File Services Platform and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.