No more typing reviews! Try our Samantha, our new voice AI agent.

AWS IAM Identity Center vs CyberArk IGA Powered by Zilla comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 5, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
AWS IAM Identity Center enhances security, compliance, efficiency, and cost management through centralized access control and streamlined processes.
Sentiment score
5.7
CyberArk IGA with Zilla boosts efficiency, enhances security, reduces manual checks by 40%, and potentially saves $75,000.
The return on investment includes operational efficiency gains, security risk reduction, compliance with regulations, improved user experience, productivity benefits, reduced overhead, and better security posture.
DevOps Engineer | Cloud Architect & Automation Specialist | Kubernetes, Terraform, Ansible, AWS EKS at Phoenix Marketing & Advertising
We have achieved significant time efficiencies with AWS IAM Identity Center.
Director of Engineering at Infosys
Any deployment takes time to mature, and CyberArk IGA Powered by Zilla does provide benefits immediately in terms of quick adoption of finding out the privileged access identities by running through their crawler.
Associate Director at a legal firm with 10,001+ employees
Return of investment has been seen in fewer employee count needed to manage the access and role, which can be a very tedious task in a huge enterprise business.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
CyberArk IGA Powered by Zilla saves me almost twenty to forty percent of my time in reducing all kinds of tasks.
Associate Team Lead at Tech Mahindra Limited
 

Customer Service

Sentiment score
5.9
AWS IAM Identity Center documentation is detailed; users appreciate support plans, though some miss visuals and live chat.
Sentiment score
7.7
CyberArk IGA's customer service is praised for promptness and resources, with varying response times based on contract agreements.
AWS provides immediate solutions and assistance whenever needed, especially if issues arise that cannot be handled internally.
Director of Engineering at Infosys
They are prompt, keep you updated, and provide excellent assistance.
AWS DevOps Engineer at CTB Solutions
AWS offers better assistance plans for their services.
Strategist | Webops and Blockchain at Indian Institute of Technology, Madras
Most of the time, they manage to provide a solution within two to three days, making their support highly rated and effective.
Associate Team Lead at Tech Mahindra Limited
The type of support agreement or contract you have with them determines the level of support provided.
Associate Director at a legal firm with 10,001+ employees
When I send a request, they respond, but getting an actual time slot to work with the customer to resolve the issue sometimes delays.
Presales Engineer at DGIT
 

Scalability Issues

Sentiment score
7.1
AWS IAM Identity Center efficiently manages growth, offers scalability, and integrates well for enterprises despite permission management challenges.
Sentiment score
7.5
CyberArk IGA by Zilla scales for hybrid environments, needs skilled setup for optimal AI-driven governance, and supports varied applications.
AWS Identity Center successfully supports scalable deployments, allowing additional resources as the company grows.
AWS Cloud Engineer at BINO-K
The scalability of AWS IAM Identity Center is excellent.
AWS DevOps Engineer at CTB Solutions
It can handle both a small number of users and a bigger number of users efficiently.
AWS Certification Full Stack Cloud Engineer at Social Economic Accelerator LabSocial
For larger environments using CyberArk IGA Powered by Zilla, scalability depends on the integration environment being implemented and the skill set behind it.
Head Of IT at NetPulse Limited
It is quite scalable, and we can definitely scale up or scale down.
Cyber Security Senior Specialist at a tech vendor with 10,001+ employees
CyberArk IGA Powered by Zilla works well for scalability as it supports distributed environments and integrates with cloud platforms, making it useful for hybrid and cloud setups.
CTO at Fraoula
 

Stability Issues

Sentiment score
7.9
AWS IAM Identity Center is highly reliable with 99.96% uptime, stable performance, and smooth integration despite occasional page refresh issues.
Sentiment score
8.6
CyberArk IGA Powered by Zilla is stable, efficient, with minimal issues and proactive communication, maintaining high user satisfaction.
There can be issues if there is an outage on AWS's side, which could prevent logging in because your region might be down, affecting the Identity Center's availability.
Sr DevOps Engineer at HTC Global
It offers 99.96% uptime.
AWS DevOps Engineer at CTB Solutions
Stability-wise, it is functioning well without any outages or crashes.
AWS Certification Full Stack Cloud Engineer at Social Economic Accelerator LabSocial
As long as you are maintaining the patches and upgrades in time, the vault, which is the main central component, is very good.
Associate Director at a legal firm with 10,001+ employees
CyberArk IGA Powered by Zilla is quite stable, with no experience of data breaches or leakage.
CTO at Fraoula
I rate the stability of CyberArk IGA Powered by Zilla as very high, around nine to ten.
Associate Team Lead at Tech Mahindra Limited
 

Room For Improvement

AWS IAM Identity Center needs UI, integration, and automation improvements for better user management, security, and onboarding experiences.
CyberArk IGA requires UI improvements, enhanced integration, and workflow efficiency to better serve non-technical users and streamline processes.
Having a lot of users on one instance is hard to configure, so I hope for more flexibility and ease in configuration.
AWS Certification Full Stack Cloud Engineer at Social Economic Accelerator LabSocial
Enhancements could include automation tools or a centralized dashboard for managing roles and policies across multiple accounts, simplifying the process.
DevOps Engineer | Cloud Architect & Automation Specialist | Kubernetes, Terraform, Ansible, AWS EKS at Phoenix Marketing & Advertising
When configuring it with third-party tools, like Active Directory, the naming convention of permission sets requires careful attention, which can be confusing.
Sr DevOps Engineer at HTC Global
Careful consideration should be given when deciding about use cases and reaching out to the customer support team to check out the product compatibility and the integration with the end application that you may have in your environment before making a buying decision.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
Integrating CyberArk IGA Powered by Zilla with banking applications such as T24 is very tough to accomplish.
Presales Engineer at DGIT
I would suggest enhancing the reporting functionality of CyberArk IGA Powered by Zilla, as it could benefit from more customization or advanced filtering for auditing purposes.
Data Engineer at Baker Hughes
 

Setup Cost

AWS IAM Identity Center is cost-effective with free basic functionality, though premium features may incur additional charges.
CyberArk IGA is seen as reasonably priced, offering cost savings and flexibility compared to traditional on-premises tools.
AWS IAM Identity Center is available as a free service by default.
AWS Cloud Engineer at BINO-K
It is not that expensive, rated at three out of ten for costs.
Sr DevOps Engineer at HTC Global
Pricing for AWS IAM Identity Center is very affordable, rated at two out of ten with one being cheap.
AWS DevOps Engineer at CTB Solutions
The Zilla-powered module entry level may cost up to $45,000 per year, depending on how many applications and the user access is needed.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
My experience with the licensing cost shows that CyberArk is never reasonable on pricing.
Head Of IT at NetPulse Limited
Opting for multi-year subscriptions can be more economical.
CTO at Fraoula
 

Valuable Features

AWS IAM Identity Center streamlines role management, enhances security with MFA, and simplifies access control and policy configuration.
CyberArk IGA by Zilla boosts security with identity management, credential protection, and AI-driven compliance, simplifying auditing and access control.
It provides the least privilege-based access control, which limits users to only the operations they need to perform without interfering with unrelated configurations.
Sr DevOps Engineer at HTC Global
These features allow for excellent micro-level control over resources, ensuring specific permissions are granted.
Strategist | Webops and Blockchain at Indian Institute of Technology, Madras
Its valuable features include granular access control, allowing precise control over who can access specific AWS resources and under what conditions using JSON-based policies.
DevOps Engineer | Cloud Architect & Automation Specialist | Kubernetes, Terraform, Ansible, AWS EKS at Phoenix Marketing & Advertising
The best feature is definitely the AI component, which includes evidence generation for audit and compliance, addressing one of our biggest challenges.
Data Engineer at Baker Hughes
The functionalities of CyberArk PAM include monitoring of activities, which are recorded live for auditing purposes, and it integrates into almost every environment seamlessly.
Head Of IT at NetPulse Limited
We definitely achieved a lot in terms of security, mitigating business risk across all assets, saving time, and reducing the risk of account compromise and access compromise.
Cyber Security Senior Specialist at a tech vendor with 10,001+ employees
 

Categories and Ranking

AWS IAM Identity Center
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
7th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
12
Ranking in other categories
Single Sign-On (SSO) (9th)
CyberArk IGA Powered by Zilla
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
12th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Identity Management (IM) (11th), Identity Governance Administration (IGA) (5th)
 

Mindshare comparison

As of May 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of AWS IAM Identity Center is 1.5%, up from 1.4% compared to the previous year. The mindshare of CyberArk IGA Powered by Zilla is 1.5%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
AWS IAM Identity Center1.5%
CyberArk IGA Powered by Zilla1.5%
Other97.0%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

MO
Web developer at King of CMS Consulting
Centralized access control has improved team collaboration but still needs a simpler onboarding
One of the best features AWS IAM Identity Center offers is the permission set, which is one of the best. Then there are the temporary credentials via SSO, the multi-account governance, and the centralized identity management. Those are good features that I believe assist developers, and another feature I can say is one of the best is the improved security with temporary credentials. The feature I find myself relying on the most day-to-day would be the centralized identity management and multi-account governance. It allows me to check what other developers are doing and since I am the admin, I can also revoke the access they have to the AWS accounts.
Sasikiran Sakalabattina - PeerSpot reviewer
Associate Team Lead at Tech Mahindra Limited
Automated lifecycle governance has reduced manual access work and strengthens audit readiness
CyberArk IGA Powered by Zilla significantly reduces manual access management efforts due to day-to-day activities. RBAC and role mining actually reduce manual access management efforts significantly. RBAC is the best feature, and it provides AI capabilities. The second feature I value most is identifying lifecycle management for joiner, mover, and leaver scenarios. CyberArk IGA Powered by Zilla has one feature that provides strong access reviews, compliance reports, automation, and audit readiness with centralized governance. Centralized governance means we can handle everything at one point, making it a very strong feature. This is integrated with another feature such as SaaS integrations for strong security posture and faster provisioning with reduced operational overhead. These are the four features I value most, and with all my three years of experience, I use and appreciate these four features most. The impact of automation on my access reviews is that it automates the provisioning and de-provisioning. If I were to perform manual tasks such as provisioning and de-provisioning without automation, it would require a lot of time to handle. With this automation, we easily accomplish provisioning or de-provisioning. We simply get the Active Directory users and create the VPNs, cloud, and enterprise applications without any manual intervention. AI-driven role management and RBAC automation significantly reduce service tickets. Without automation, I would need to handle tickets, which involve a lot of manual work and requires additional manual employees. Without automation, this leads to approval delays and manual access assignment efforts. Automated access reviews provide simple audit reports, and by complying with the report, it improves audit readiness while reducing operational workload for IT and security teams.
report
Use our free recommendation engine to learn which Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions are best for your needs.
894,738 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
9%
Manufacturing Company
8%
Comms Service Provider
8%
Security Firm
17%
Financial Services Firm
13%
Computer Software Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise4
Large Enterprise4
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for AWS IAM Identity Center?
AWS provides the lowest pricing among other service providers like Azure, Google, Oracle. It is cost-effective, and they use a pay-as-you-go model.
What needs improvement with AWS IAM Identity Center?
I think AWS IAM Identity Center can be improved by making it beginner-friendly. It was very hard for me to navigate initially because the UI was very complicated. I had to do a lot of research and ...
What is your primary use case for AWS IAM Identity Center?
My main use case for AWS IAM Identity Center is hosting and redirecting web services that I want to use as localhost, but then I have to reroute it. What I did was create a permission set and use i...
What is your experience regarding pricing and costs for Zilla Security?
I am not familiar with the pricing and licensing costs, but the setup of CyberArk IGA Powered by Zilla was straightforward since it was cloud-based compared to the previous on-premises tool, SailPo...
What needs improvement with Zilla Security?
For improvement, I would suggest enhancing the reporting functionality of CyberArk IGA Powered by Zilla, as it could benefit from more customization or advanced filtering for auditing purposes. I h...
What is your primary use case for Zilla Security?
CyberArk IGA Powered by Zilla serves as our main tool for access review, certification, and governance of non-human accounts. We handle non-human accounts, which refers to all the RPA bots that use...
 

Also Known As

AWS Single Sign On, AWS SSO
Zilla Security
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Information Not Available
Find out what your peers are saying about AWS IAM Identity Center vs. CyberArk IGA Powered by Zilla and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.