AvePoint Cloud Backup vs MSP360 Backup comparison

AvePoint and MSP360 are both solutions in the Cloud Backup category. AvePoint is ranked #9 with an average rating of 8.7, while MSP360 is ranked #42 with an average rating of 7.0. AvePoint holds a 3.6% mindshare in CB, compared to MSP360’s 0.9% mindshare. Additionally, 100% of AvePoint users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

AvePoint Cloud Backup

Read 11 AvePoint Cloud Backup reviews

3,275 Views
1,463 Comparison Views

100% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

893 Views
410 Comparison Views

100% willing to recommend

AvePoint Cloud Backup

MSP360 Backup

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 3, 2024

MSP360 Backup and AvePoint Cloud Backup compete in the data protection and management space for cloud environments. MSP360 leads in affordability and support satisfaction, while AvePoint justifies its higher price point with advanced features.

Features: MSP360 Backup provides robust storage solutions, automated backup scheduling, and cross-platform functionality. AvePoint Cloud Backup integrates comprehensively with Office 365 and Salesforce and offers sophisticated data recovery options, presenting a cloud-centric experience.

Room for Improvement: MSP360 could enhance its cloud integration and offer more sophisticated data recovery features. User interface improvements would increase ease of use. Additional advanced functionalities could improve competitiveness. AvePoint Cloud Backup may benefit from simplified deployment processes and a more user-friendly interface. Reducing complexity in its advanced features could enhance user experience. Offering more budget-friendly pricing tiers may increase appeal to small businesses.

Ease of Deployment and Customer Service: MSP360 simplifies integration with internal systems, reinforced by strong customer service and clear documentation for seamless adoption. AvePoint’s advanced functionalities result in a slightly more complex deployment, but its thorough support options facilitate smoother transitions.

Pricing and ROI: MSP360 Backup offers a cost-effective entry point with transparent pricing, making it appealing for small to medium businesses with commendable ROI. AvePoint Cloud Backup, although more expensive, offers significant value for enterprises invested in cloud ecosystems, with ROI reflecting its comprehensive feature set.

To learn more, read our detailed AvePoint Cloud Backup vs. MSP360 Backup Report (Updated: June 2025).

Buyer's Guide

AvePoint Cloud Backup vs. MSP360 Backup

June 2025

Download the complete report

Helped 859,579 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AvePoint Cloud Backup

Ranking in Cloud Backup

9th

Average Rating

8.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

SaaS Backup (3rd)

MSP360 Backup

Ranking in Cloud Backup

42nd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (54th), Disaster Recovery (DR) Software (29th), MSP Backup (4th)

Mindshare comparison

As of July 2025, in the Cloud Backup category, the mindshare of AvePoint Cloud Backup is 3.6%, up from 3.4% compared to the previous year. The mindshare of MSP360 Backup is 0.9%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup

Featured Reviews

Robert Hedblom

Cloud and Solution Principal Architect at sumNERV Provider AB

Focuses on not just backup but also on providing highly granular restore capabilities, ensuring that data can be restored at a very specific level rather than restoring entire environments

The fact that AvePoint focuses on restore capabilities, not just backup is valuable. The main intention of backup is to restore data, and that's the major differential with AvePoint compared to other vendors. Many claim to do backup, but that's not the same. The crucial part is the ability to perform granular restores, having restore-level objectives (RLO) instead of restoring entire SharePoint sites when you only need a single document. AvePoint excels in providing extremely granular restore capabilities with great Recovery Time Objectives (RTO). AvePoint Cloud Backup comes with Immutable Storage and our OPEX licensing model also includes Unlimited Storage.

Read full review

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is the only product in the market that offers platform backup."

"It is a very good and stable solution...With AvePoint's support, our experience has been exceptional"

"The most promising feature of the product is data security policies, which make it simpler to include compliance processes."

"The initial setup is super easy."

"It is the best product in the market for Office 365 backup, and our customers are satisfied with it."

"I rate the overall solution a 9 out of 10."

"The backup and recovery functionalities of the product are very useful."

"The recovery options in Microsoft 365 are not adequate and it does not help to recover data from the recycle bin that is older than 90 days. The solution has made us more efficient and helps to recover data that is older than 90 days."

More AvePoint Cloud Backup pros

"MSP360 Backup's most valuable feature is its backup interface."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"The most valuable feature of MSP360 Backup is its reliability."

"The initial setup is very easy. It's not overly complex."

"Technical support is very good."

More MSP360 Backup pros

Cons

"AvePoint Cloud Backup's pricing could be lower and more flexible. Particularly, when dealing with smaller customers or more minor businesses, obtaining competitive pricing for bundles rather than on a one-by-one basis remains challenging."

"The product's price is an area of concern where improvements are required."

"It would be beneficial to have a more optimal Google Backup for larger environments."

"It is challenging for small or medium-sized businesses to purchase it."

"It is not a traditional restore process and it is somewhat limited in what we can do."

"The component in the product that can be improved revolves around the area where the tool should focus on providing more of a custom touch to the policies."

"I would like to see improvements in the tool's initial seed. The initial seed of around 10 TB of SharePoint data took 45 days to complete."

"For improvement, AvePoint can provide details on how the tool's backup scope works."

More AvePoint Cloud Backup cons

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The product could be more user-friendly."

More MSP360 Backup cons

Pricing and Cost Advice

"I would say that the pricing policy of the product is flexible and good."

"I rate the product's price a nine on a scale of one to ten, where one is cheap and ten is expensive."

"The platform is more expensive than other vendors."

"It costs a little bit more than other competitors in the market."

"It is very good for many of my customers in the banking and finance segments. The price isn't a problem there, but in some other industries, people ask for a cheaper solution. When the price is an issue for the customer, we recommend Veeam, Metallic."

"The pricing part of the solution is based on a subscription model, which is based on the number of users or storage capacity."

"I am not sure, but I believe that the cost is $7 USD per user."

"Its pricing needs improvement."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"It provides a good cost savings compared to our previous cloud backup."

"Pricing is reasonable although can be quite a large upfront cost."

"We have a very good return on investment."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"The solution is expensive."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

More MSP360 Backup pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Cloud Backup solutions are best for your needs.

See recommendations

859,579 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

Financial Services Firm

Retailer

Computer Software Company

15%

Construction Company

Educational Organization

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?

AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...

See all answers

What do you like most about AvePoint Cloud Backup?

The product's initial setup phase was super easy.

See all answers

What is your experience regarding pricing and costs for AvePoint Cloud Backup?

When I deal with enterprises, good pricing is achieved. However, pricing becomes less favorable for smaller companies. Offering a package plan for multiple small clients would be beneficial.

See all answers

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

What is your primary use case for MSP360 Backup?

We use the platform for VM and SQL backup purposes.

See all answers

Comparisons

Veeam Data Cloud for Microsoft 365 vs AvePoint Cloud Backup

Compared 26% of the time

Commvault Cloud vs AvePoint Cloud Backup

Compared 11% of the time

Rubrik vs AvePoint Cloud Backup

Compared 10% of the time

Veeam Data Platform vs AvePoint Cloud Backup

Compared 9% of the time

Keepit vs AvePoint Cloud Backup

Compared 9% of the time

More AvePoint Cloud Backup Competitors

Acronis Cyber Protect vs MSP360 Backup

Compared 23% of the time

Veeam Data Platform vs MSP360 Backup

Compared 20% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 12% of the time

NinjaOne vs MSP360 Backup

Compared 10% of the time

Comet Backup vs MSP360 Backup

Compared 9% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

AvePoint Cloud Backup

June 2025

Download AvePoint Cloud Backup product report

Buyer's Guide

MSP360 Backup

June 2025

Download MSP360 Backup product report

Also Known As

No data available

Cloudberry Backup

Overview

AvePoint Cloud Backup is a comprehensive data protection solution designed to safeguard critical business data stored in Microsoft 365 and Dynamics 365. It offers automated and secure backup and restore capabilities, ensuring that organizations can recover their data quickly in the event of accidental deletion, data corruption, or cyberattacks. With AvePoint Cloud Backup, businesses can easily manage and monitor their backup and restore processes through a centralized dashboard, enabling efficient data protection and compliance management.

This solution also provides granular recovery options, allowing users to restore individual files, folders, or entire sites with ease. AvePoint Cloud Backup offers flexible retention policies, enabling organizations to meet their specific data retention requirements.

Additionally, it provides advanced security features such as encryption and multi-factor authentication to ensure the confidentiality and integrity of backed-up data.

With its user-friendly interface and robust features, AvePoint Cloud Backup is a reliable and efficient solution for organizations seeking comprehensive data protection for their Microsoft 365 and Dynamics 365 environments.

AvePoint

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Swedish Match, Hydro, Mercury IT, Avepoint

StratX

Buyer's Guide

AvePoint Cloud Backup vs. MSP360 Backup

June 2025

Free Report: AvePoint Cloud Backup vs. MSP360 Backup

Find out what your peers are saying about AvePoint Cloud Backup vs. MSP360 Backup and other solutions. Updated: June 2025.

DOWNLOAD NOW

859,579 professionals have used our research since 2012.

See our AvePoint Cloud Backup vs. MSP360 Backup report.

See our list of best Cloud Backup vendors.

We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.