AvePoint Cloud Backup vs MSP360 Backup comparison

AvePoint and MSP360 are both solutions in the Cloud Backup category. AvePoint is ranked #17 with an average rating of 9.0, while MSP360 is ranked #44. AvePoint holds a 1.7% mindshare in CB, compared to MSP360’s 1.4% mindshare. Additionally, 100% of AvePoint users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

AvePoint Cloud Backup

Read 12 AvePoint Cloud Backup reviews

4,906 Views
3,778 Comparison Views

100% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

4,516 Views
2,213 Comparison Views

100% willing to recommend

AvePoint Cloud Backup

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

MSP360 Backup and AvePoint Cloud Backup compete in the data protection and management space for cloud environments. MSP360 leads in affordability and support satisfaction, while AvePoint justifies its higher price point with advanced features.

Features: MSP360 Backup provides robust storage solutions, automated backup scheduling, and cross-platform functionality. AvePoint Cloud Backup integrates comprehensively with Office 365 and Salesforce and offers sophisticated data recovery options, presenting a cloud-centric experience.

Room for Improvement: MSP360 could enhance its cloud integration and offer more sophisticated data recovery features. User interface improvements would increase ease of use. Additional advanced functionalities could improve competitiveness. AvePoint Cloud Backup may benefit from simplified deployment processes and a more user-friendly interface. Reducing complexity in its advanced features could enhance user experience. Offering more budget-friendly pricing tiers may increase appeal to small businesses.

Ease of Deployment and Customer Service: MSP360 simplifies integration with internal systems, reinforced by strong customer service and clear documentation for seamless adoption. AvePoint’s advanced functionalities result in a slightly more complex deployment, but its thorough support options facilitate smoother transitions.

Pricing and ROI: MSP360 Backup offers a cost-effective entry point with transparent pricing, making it appealing for small to medium businesses with commendable ROI. AvePoint Cloud Backup, although more expensive, offers significant value for enterprises invested in cloud ecosystems, with ROI reflecting its comprehensive feature set.

To learn more, read our detailed AvePoint Cloud Backup vs. MSP360 Backup Report (Updated: June 2026).

Buyer's Guide

AvePoint Cloud Backup vs. MSP360 Backup

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AvePoint Cloud Backup

Ranking in Cloud Backup

17th

Average Rating

8.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

SaaS Backup (5th)

MSP360 Backup

Ranking in Cloud Backup

44th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (56th), Disaster Recovery (DR) Software (33rd), MSP Backup (6th)

Mindshare comparison

As of June 2026, in the Cloud Backup category, the mindshare of AvePoint Cloud Backup is 1.7%, down from 3.7% compared to the previous year. The mindshare of MSP360 Backup is 1.4%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
AvePoint Cloud Backup	1.7%
MSP360 Backup	1.4%
Other	96.9%

Cloud Backup

Featured Reviews

Axel Peter Brox

Hospitality Specialist at Bechtle

Backup has become straightforward for our clients but deployment insights are still limited

Azure is quite a broad topic, so it is really difficult to give a straightforward answer to that question. Easy deployment for easy configurations is straightforward, but you can make it as difficult and complex as you can within Azure.It also depends on the actual environment. In most cases that we are involved in, it is between two and five people.I am overall satisfied with the pricing and licensing policy of AvePoint, as pricing compared to other products is competitive. I would rate this review as a seven.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For me personally, the best feature in AvePoint Cloud Backup is mostly its ease of use."

"The initial setup is super easy."

"The backup and recovery functionalities of the product are very useful."

"It is the best product in the market for Office 365 backup, and our customers are satisfied with it."

"The recovery options in Microsoft 365 are not adequate and it does not help to recover data from the recycle bin that is older than 90 days. The solution has made us more efficient and helps to recover data that is older than 90 days."

"The SaaS feature of AvePoint Cloud Backup is very strong."

"Overall, this is a good product and I can recommend it to others."

"It is a very good and stable solution...With AvePoint's support, our experience has been exceptional"

More AvePoint Cloud Backup pros

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"Client-side encryption minimizes worries about data being captured on the back-end."

"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."

"MSP360 Backup's most valuable feature is its backup interface."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"General ease of use and performance of the Windows version is the most valuable feature."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

More MSP360 Backup pros

Cons

"The restoration could be faster."

"I would like to see improvements in the tool's initial seed. The initial seed of around 10 TB of SharePoint data took 45 days to complete."

"The component in the product that can be improved revolves around the area where the tool should focus on providing more of a custom touch to the policies."

"It is challenging for small or medium-sized businesses to purchase it."

"Some customers choose other backup solutions because AvePoint is Office 365 and CRM backup system, but they have other backup needs for Azure and so on. Such customers often choose another backup solution instead of AvePoint."

"For improvement, AvePoint can provide details on how the tool's backup scope works."

"It would be beneficial to have a more optimal Google Backup for larger environments."

"It is not a traditional restore process and it is somewhat limited in what we can do."

More AvePoint Cloud Backup cons

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The other issue is that I don't like the implementation of the SQL backup."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"The interface could use some updating."

"The product could be more user-friendly."

"The restore time could improve. When we had an issue the restore time was lengthy."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."

More MSP360 Backup cons

Pricing and Cost Advice

"I am not sure, but I believe that the cost is $7 USD per user."

"The platform is more expensive than other vendors."

"It is very good for many of my customers in the banking and finance segments. The price isn't a problem there, but in some other industries, people ask for a cheaper solution. When the price is an issue for the customer, we recommend Veeam, Metallic."

"The pricing part of the solution is based on a subscription model, which is based on the number of users or storage capacity."

"I rate the product's price a nine on a scale of one to ten, where one is cheap and ten is expensive."

"I would say that the pricing policy of the product is flexible and good."

"It costs a little bit more than other competitors in the market."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"The solution is expensive."

"We have a very good return on investment."

"Its pricing needs improvement."

"It provides a good cost savings compared to our previous cloud backup."

"Pricing is reasonable although can be quite a large upfront cost."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Retailer

Manufacturing Company

Financial Services Firm

Construction Company

15%

Financial Services Firm

13%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?

AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...

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What is your experience regarding pricing and costs for AvePoint Cloud Backup?

When I deal with enterprises, good pricing is achieved. However, pricing becomes less favorable for smaller companies. Offering a package plan for multiple small clients would be beneficial.

See all answers

What needs improvement with AvePoint Cloud Backup?

For me, it is very difficult to say how AvePoint Cloud Backup can be improved because I am not working on those implementation projects. I work more within the sales process and not that much into ...

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Comparisons

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Compared 11% of the time

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Compared 6% of the time

Veeam Data Platform vs AvePoint Cloud Backup

Compared 5% of the time

Barracuda Cloud-to-Cloud Backup vs AvePoint Cloud Backup

Compared 4% of the time

Rubrik vs AvePoint Cloud Backup

Compared 4% of the time

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Veeam Data Platform vs MSP360 Backup

Compared 4% of the time

Acronis Cyber Protect vs MSP360 Backup

Compared 4% of the time

Backup4all vs MSP360 Backup

Compared 3% of the time

GoodSync For Business vs MSP360 Backup

Compared 3% of the time

BDRShield vs MSP360 Backup

Compared 3% of the time

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Product Reports

Buyer's Guide

AvePoint Cloud Backup

June 2026

Download AvePoint Cloud Backup product report

Buyer's Guide

MSP360 Backup

June 2026

Download MSP360 Backup product report

Also Known As

No data available

Cloudberry Backup

Overview

AvePoint Cloud Backup provides secure and effective backup solutions for Office 365, supporting platforms like SharePoint and Teams. It offers comprehensive data protection with easy management and seamless integration.

AvePoint Cloud Backup stands out for its ability to backup and restore data across Office 365 environments, including SharePoint, OneDrive, Exchange, and Teams. Users benefit from automated daily backups, high security standards, and immutability features. Designed to support seamless data migration from on-premises systems to cloud solutions, it also aids in internal IT operations for Microsoft 365, Dynamics, Salesforce, Google Workspace, and Azure workloads. The platform supports granular restoration objectives with Immutable Storage, offering versatile and secure data recovery.

What are the key features of AvePoint Cloud Backup?

Email and SharePoint backup: Comprehensive backup options for crucial data.
Secure data policies: Ensures data remains protected and compliant.
Granular restore capabilities: Precise restoration options per user needs.
Immutable Storage: Protects data from alteration and deletion.
SaaS integration: Seamless use with cloud-based applications.

What are the benefits and ROI provided by AvePoint Cloud Backup?

Strong backup and recovery: Reliable data safeguarding and retrieval.
Easy restore options: Simplified process for data recovery.
Compliance assurance: Aligns with industry standards for data integrity.
Deployment simplicity: Facilitates easy setup and management.

In industries like finance and healthcare, AvePoint Cloud Backup enables secure and compliant handling of sensitive data, crucial for meeting regulatory requirements. Manufacturing and retail sectors use it for ensuring seamless data transitions, enhancing efficiency in managing Office 365 environments.

AvePoint

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

Sample Customers

Swedish Match, Hydro, Mercury IT, Avepoint

StratX

Buyer's Guide

AvePoint Cloud Backup vs. MSP360 Backup

June 2026

Free Report: AvePoint Cloud Backup vs. MSP360 Backup

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