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Avast Business Hub vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
9.1
Avast Business Hub boosts security, cuts IT costs, reduces downtime, enhances data protection, and offers a user-friendly interface.
Sentiment score
4.8
Trend Micro Smart Protection delivers positive ROI, preventing breaches, updating systems, and supporting financial and reputational benefits over time.
 

Customer Service

Sentiment score
6.4
Most users find Avast Business Hub stable and effective; those who contacted support report it as good and responsive.
Sentiment score
5.1
Trend Micro Smart Protection's customer service varies; premium is effective, but standard support often faces delays and availability issues.
The agent is very light, and it doesn't cause any issues on the machine.
 

Scalability Issues

Sentiment score
7.4
Avast Business Hub is praised for its scalability, suiting both individuals and organizations, and supports varying user counts effectively.
Sentiment score
8.0
Trend Micro Smart Protection scales effectively for businesses of all sizes with positive feedback on performance and flexibility.
 

Stability Issues

Sentiment score
8.1
Users praise Avast Business Hub's stability, reliability, and performance, with efficient support for the rare issues encountered.
Sentiment score
7.7
Trend Micro Smart Protection is stable, reliable, and well-rated, though improved compatibility with major vendors could enhance user experience.
 

Room For Improvement

Avast Business Hub needs a comprehensive view, AI threat detection, better protection, faster updates, cheaper pricing, and improved manageability.
Trend Micro Smart Protection needs enhancements in management tools, AI, compatibility, support, pricing, integration, and threat detection features.
We've experienced compatibility issues with Windows endpoint protection.
 

Setup Cost

Avast Business Hub provides various licensing options, with annual costs as low as $1 per PC through volume discounts.
Trend Micro Smart Protection pricing varies widely, seen as competitive yet sometimes more expensive, with extensive licensing terms.
 

Valuable Features

Avast Business Hub offers easy deployment, effective self-monitoring, strong performance, antivirus, PC cleaning, VPN, and zero-day threat protection.
Trend Micro Smart Protection delivers comprehensive security with robust features, low resource usage, scalability, and seamless IT system integration.
The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.
 

Categories and Ranking

Avast Business Hub
Ranking in Endpoint Protection Platform (EPP)
48th
Average Rating
8.2
Reviews Sentiment
7.8
Number of Reviews
12
Ranking in other categories
Internet Security (8th), Remote Monitoring and Management (RMM) (16th), Ransomware Protection (15th)
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
36th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
44
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Avast Business Hub is 0.7%, up from 0.5% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Trend Micro Smart Protection0.8%
Avast Business Hub0.7%
Other98.5%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Crewmem67 - PeerSpot reviewer
Has a free version, is secure and reliable
I'm a consultant. I recommend free Avast, then ESET. If they want to be more secure, you can go to ESET, the bigger license. If you want to have a cheap license, Avast is good. I'd rate the solution eight out of ten. I do prefer ESET, however. Yet I would recommend either product as they are both pretty good.
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
11%
Healthcare Company
6%
Financial Services Firm
6%
Performing Arts
12%
Manufacturing Company
12%
Computer Software Company
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise14
Large Enterprise16
 

Questions from the Community

What is your experience regarding pricing and costs for Avast Business Endpoint Protection?
The product is affordable. It is becoming more complex, with more elements required in the solution.
What needs improvement with Avast Business Endpoint Protection?
Segmentation and centralized manageability could be improved for large organizations.
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I find that Trend Micro Smart Protection is affordable; I don't think it can be quite expensive.
What needs improvement with Trend Micro Smart Protection?
Technical support needs to be improved. We had a customer move from Trend Micro because they didn't the support. Both response time and ownership are the problems with support. Trend Micro Smart Pr...
 

Also Known As

No data available
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Benassi & Benassi, P. C.
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Avast Business Hub vs. Trend Micro Smart Protection and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.