Avast Business Hub and NinjaOne compete in IT management solutions. NinjaOne is perceived as superior due to its extensive features that justify its investment.
Features: Avast Business Hub provides endpoint protection, patch management, and network security. NinjaOne offers robust automation capabilities, remote monitoring, and integration with existing IT systems.
Room for Improvement: Avast Business Hub could expand its support channels, enhance automation, and improve user interface intuitiveness. NinjaOne may focus on refining patch management settings, enhancing remote connection stability, and offering more competitive pricing plans.
Ease of Deployment and Customer Service: Avast Business Hub offers straightforward setup and sufficient customer service, though support channels are limited. NinjaOne has a flexible deployment model and comprehensive customer service, reducing downtime during implementation.
Pricing and ROI: Avast Business Hub provides cost-effective security features with reasonable ROI. NinjaOne, although having higher initial costs, offers enhanced ROI through efficiency and automation, making the investment worthwhile for long-term benefits.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Time-wise, it is probably saving the service desk a day a week.
We saved money because we were able to consolidate three different tools into one.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
The customer support at NinjaOne is excellent, rated ten out of ten.
Customer support from NinjaOne is excellent.
I would rate the scalability of NinjaOne as ten out of ten.
We easily install the agent on new servers and can create scripts to automate agent installation.
NinjaOne's scalability is brilliant, as we have gone from 2,000 devices to 3,500 devices.
I would rate the stability a ten out of ten.
In the two years I have used it, I have never experienced any downtime or reliability issues.
NinjaOne is extremely stable.
Security and reporting, including business intelligence tools, are adequate.
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.
The pricing for NinjaOne is appropriate for small companies.
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
The software's automation tools have solved critical deployment problems for small businesses.
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Every month, every quarter, I see new features, and it is always evolving.
| Product | Mindshare (%) |
|---|---|
| NinjaOne | 10.4% |
| Avast Business Hub | 2.4% |
| Other | 87.2% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
Avast Business Hub is designed for comprehensive endpoint protection across devices, providing robust security features like real-time protection and seamless integration with minimal impact on system resources.
Avast Business Hub offers endpoint protection to secure devices against viruses and malware threats. Users benefit from its ease of deployment, self-monitoring capabilities, and active real-time protection. The command center allows for clear reporting and integration with VPN services, while regular updates ensure strong defense. Users have highlighted areas for improvement, including network infrastructure overview, improved security, faster deployment, reduced false positives, and competitive pricing. Reporting clarity for non-technical audiences and improved segmentation for larger organizations are also desired, alongside better stability and lower bandwidth usage. The solution is effectively used to secure laptops, PCs, Macs, and Linux systems from internet threats and external devices, serving both B2B and B2C users.
What features make Avast Business Hub effective?Many industries rely on Avast Business Hub for its robust antivirus capabilities, especially in environments lacking Office 365. It is often deployed for endpoint protection in companies focused on safeguarding devices from internet threats and external components. Regular updates and strong defense capabilities make it a preferred antivirus for a wide range of clients.
NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.
NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.
What are the most important features?
What benefits can users expect?
NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.
We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
