Avast Business Hub and NinjaOne compete in IT management solutions. NinjaOne is perceived as superior due to its extensive features that justify its investment.
Features: Avast Business Hub provides endpoint protection, patch management, and network security. NinjaOne offers robust automation capabilities, remote monitoring, and integration with existing IT systems.
Room for Improvement: Avast Business Hub could expand its support channels, enhance automation, and improve user interface intuitiveness. NinjaOne may focus on refining patch management settings, enhancing remote connection stability, and offering more competitive pricing plans.
Ease of Deployment and Customer Service: Avast Business Hub offers straightforward setup and sufficient customer service, though support channels are limited. NinjaOne has a flexible deployment model and comprehensive customer service, reducing downtime during implementation.
Pricing and ROI: Avast Business Hub provides cost-effective security features with reasonable ROI. NinjaOne, although having higher initial costs, offers enhanced ROI through efficiency and automation, making the investment worthwhile for long-term benefits.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
I have seen a return on investment with NinjaOne, specifically with fewer employees and less time spent on troubleshooting.
Customer support from NinjaOne is excellent.
The customer support at NinjaOne is excellent, rated ten out of ten.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
We easily install the agent on new servers and can create scripts to automate agent installation.
I would rate the scalability of NinjaOne as ten out of ten.
The scalability of NinjaOne is good; we can add more as we grow.
I would rate the stability a ten out of ten.
In the two years I have used it, I have never experienced any downtime or reliability issues.
Security and reporting, including business intelligence tools, are adequate.
The ability to not have a NinjaOne agent or multiple NinjaOne agents on a singular device is a big pain point for the device.
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
The pricing for NinjaOne is appropriate for small companies.
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
The software's automation tools have solved critical deployment problems for small businesses.
Every month, every quarter, I see new features, and it is always evolving.
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
| Product | Market Share (%) |
|---|---|
| NinjaOne | 11.5% |
| Avast Business Hub | 1.2% |
| Other | 87.3% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 2 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 3 |
| Large Enterprise | 2 |
Built on the largest, most globally dispersed threat detection network in the world, Avast Business Endpoint Protection Solutions deliver superior, enterprise-grade protection that keeps small and medium businesses safe from today’s threats - and tomorrow’s.
NinjaOne provides comprehensive remote monitoring, troubleshooting, and automation via a user-friendly web interface. With a robust mobile app and integration capabilities, it appeals to small businesses seeking cost-effective management solutions.
NinjaOne is designed to streamline IT operations through its remote monitoring, patch management, and automation capabilities. Its integration with Bitdefender and ongoing feature enhancements are valuable, although users express a desire for more third-party compatibility and smoother deployment processes. The platform's SLA system enhances performance tracking, while its continual development is a key attraction. Despite some calls for a more intuitive graphical interface and advanced reporting features, it remains an asset for managed service providers and businesses adapting to cloud-based environments.
What are the most important features?NinjaOne is widely employed across different sectors for server and workstation management, network infrastructure oversight, and client computer support. With its cloud-based framework, it supports managed service providers and businesses shifting to the cloud, ensuring seamless software deployment and improved asset management, making it integral to modern IT environments.
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