Avast Business Hub and NinjaOne compete in IT management solutions. NinjaOne is perceived as superior due to its extensive features that justify its investment.
Features: Avast Business Hub provides endpoint protection, patch management, and network security. NinjaOne offers robust automation capabilities, remote monitoring, and integration with existing IT systems.
Room for Improvement: Avast Business Hub could expand its support channels, enhance automation, and improve user interface intuitiveness. NinjaOne may focus on refining patch management settings, enhancing remote connection stability, and offering more competitive pricing plans.
Ease of Deployment and Customer Service: Avast Business Hub offers straightforward setup and sufficient customer service, though support channels are limited. NinjaOne has a flexible deployment model and comprehensive customer service, reducing downtime during implementation.
Pricing and ROI: Avast Business Hub provides cost-effective security features with reasonable ROI. NinjaOne, although having higher initial costs, offers enhanced ROI through efficiency and automation, making the investment worthwhile for long-term benefits.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
The customer support at NinjaOne is excellent, rated ten out of ten.
I rate customer service and support for NinjaOne at seven out of ten due to slow response times.
I would rate the scalability of NinjaOne as ten out of ten.
The design suggests it is scalable.
I would rate the stability a ten out of ten.
Security and reporting, including business intelligence tools, are adequate.
The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing.
The network monitoring needs to be improved.
The pricing for NinjaOne is appropriate for small companies.
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
The price or licensing of NinjaOne is a little bit high.
Every month, every quarter, I see new features, and it is always evolving.
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
The software's automation tools have solved critical deployment problems for small businesses.
Built on the largest, most globally dispersed threat detection network in the world, Avast Business Endpoint Protection Solutions deliver superior, enterprise-grade protection that keeps small and medium businesses safe from today’s threats - and tomorrow’s.
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/
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