

BMC TrueSight and Auvik Network Management are prominent players in the network management category. BMC TrueSight offers extensive infrastructure coverage and excels in event management, making it ideal for organizations prioritizing proactive monitoring. Conversely, Auvik Network Management, with its cutting-edge graphical flowcharts and remote access capabilities, emphasizes ease of use, making it the better choice for users prioritizing simplicity.
Features: BMC TrueSight offers robust event management, diverse data set integration, and comprehensive infrastructure monitoring. It is ideal for proactive monitoring and root cause analysis. In contrast, Auvik Network Management simplifies network monitoring with graphical flowcharts, intuitive interfaces, and remote access, ideal for easy identification of network failures.
Room for Improvement: BMC TrueSight could enhance application performance monitoring, reduce complexity, and adjust its pricing model for scalability. Auvik Network Management would benefit from improving its reporting system, increasing device mapping accuracy, and enhancing integration with third-party services.
Ease of Deployment and Customer Service: BMC TrueSight's on-premise deployment is complex and time-consuming but offers reliable customer support. Auvik Network Management provides straightforward cloud-based deployment and is praised for responsive and effective customer service.
Pricing and ROI: BMC TrueSight employs a transparent, device-based pricing model, which can be prohibitive for smaller companies, yet valuable for comprehensive coverage. Auvik Network Management follows a network device-based pricing model and offers competitive features, resulting in positive ROI through time and resource efficiencies.
Auvik Network Management has definitely helped reduce business disruptions related to network issues.
Auvik Network Management saves me 40% to 50% of our time.
If the network goes down, Auvik Network Management (ANM) opens a ticket, and then we begin working on it.
They were knowledgeable and responded quickly with accurate and useful information.
They introduced the product to us and explained how to deal with it.
I would give Auvik Network Management support a ten out of ten.
I would rate their technical support a nine out of ten.
The platform scales well and supports our organizational needs.
It was capable of handling all those clients perfectly.
We keep adding sites into Auvik Network Management, and it doesn't seem to affect performance or anything on our end.
I would rate the stability of Auvik Network Management (ANM) a perfect 10 because I have never found any problems.
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
Auvik does a good job of nesting those devices. For example, a bunch of different servers will all be nested in one icon on the map, and when opened up, all those multiple servers can be seen.
There are some complexities with deployment that could be improved in BMC TrueSight.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
The pricing for Auvik Network Management (ANM) is great; it is comparable to other solutions, and for what it does, it actually provides more value for the money than some of the other major competitors.
Auvik Network Management (ANM) pricing or licensing is about 2,500 per year for approximately 4,000 endpoints, which is quite reasonable.
BMC TrueSight licensing costs are on the more expensive side.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
We can go to different places and monitor, check, configure, and analyze traffic.
Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning.
| Product | Mindshare (%) |
|---|---|
| Auvik Network Management (ANM) | 1.3% |
| BMC TrueSight | 1.1% |
| Other | 97.6% |


| Company Size | Count |
|---|---|
| Small Business | 144 |
| Midsize Enterprise | 32 |
| Large Enterprise | 23 |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
Auvik Network Management provides comprehensive network monitoring with competitive pricing, offering advanced features and free management of non-critical devices.
Auvik Network Management is known for its intuitive interface and real-time network visibility. Users benefit from features like automated network discovery, mapping, alerting, and TrafficInsights for cost-effective bandwidth monitoring. Its integration with ConnectWise and ticketing systems enhances device inventory updates, SNMP monitoring, and network troubleshooting. However, improvements are needed in reporting, integration capabilities, network map accuracy, customization, and alert configuration. Users suggest expanding device support and improving navigation and monitoring features.
What are Auvik's most important features?Auvik Network Management is widely used by managed service providers and enterprises for network monitoring across industries. It enables efficient management of firewalls, switches, routers, and ensures connectivity over multiple locations. This solution aids in identifying issues, automating backups, and facilitating remote access, offering critical insights on network traffic and device performance. Companies leverage its features to enhance network management and performance.
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
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