


In cybersecurity management, Automox and Qualys CyberSecurity Asset Management offer distinct advantages. Automox stands out in user-friendly automation and cloud-based patch management, appealing to those needing straightforward solutions. Qualys excels in asset management and vulnerability detection, catering to those who prioritize detailed security tracking.
Features: Automox excels with worklet automation, an intuitive dashboard, and cloud-based patch management across multiple OS. These features enhance operational flexibility and ease of use. Qualys CyberSecurity Asset Management offers extensive asset inventory, robust vulnerability detection, and in-depth vendor support, making it ideal for comprehensive security posture management and detailed threat identification.
Room for Improvement: Automox could improve in integration, reporting, and automation, and better address pricing concerns and multi-tenant management. Enhanced notifications and Linux support are also desired. Qualys would benefit from a more user-friendly interface, simplified query language, increased integration, and automation with CMDB systems, helping reduce operational complexity.
Ease of Deployment and Customer Service: Automox is praised for its cloud-native deployment and responsive support, simplifying scaling across environments. Qualys offers flexibility with hybrid and cloud infrastructures, also receiving positive remarks for its supportive customer service and troubleshooting ease, ensuring high user satisfaction for both platforms.
Pricing and ROI: Automox's competitive cloud-based pricing reduces infrastructure costs and enhances ROI through efficiency gains, although its cost for larger deployments is noted. In contrast, Qualys is seen as a premium solution with higher costs, yet many justify this with its comprehensive asset management capabilities and substantial ROI, emphasizing cost-effectiveness despite higher upfront investment.
We are able to scan all our assets with less human intervention and achieve overall effective outcomes.
It has saved about 90% of our time.
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
It has also been a great tool because we are able to reduce both manual labor and operational expenses by automating patching of roughly 200 Windows servers.
Our team used to spend 10 hours per week just to update these things, and now we're doing it automatically.
We have seen a positive return on investment mainly through time savings, as automating patching and routine endpoint maintenance has reduced manual effort by roughly around twenty to thirty percent for these tasks.
It has reduced the number of development and scripting hours along with maintenance hours.
Qualys CyberSecurity Asset Management saves about 20% of my time during pen testing, allowing us to complete tasks in 3.5 days instead of five.
It has reduced resources and the time spent on gathering and combining data from different tools into a single tool.
On a scale from one to ten, I would rate customer support a ten.
The technical support from Qualys is excellent, always available 24/7 for any urgent needs.
The technical support team is strong and helpful in solving issues promptly.
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
They're very knowledgeable and have given us many channels for support, including email, chat, and documentation.
Overall, the customer support has been good; responses are generally timely, and the support team is helpful when troubleshooting issues or clarifying how a feature works.
I would rate their customer support a ten out of ten.
They are effective; if I raise a ticket, they directly contact me and solve my problems, whether related to deployment or unresolved vulnerabilities.
We receive excellent support from Qualys.
I would rate its scalability a ten out of ten.
The scalability of Qualys TotalCloud is excellent, and I would rate it as ten out of ten.
For scalability, I would rate it a ten out of ten.
It's pretty easy to scale because it's SaaS, and adding more devices doesn't require any extra server or anything similar.
Automox scales well for our needs; adding new endpoints is straightforward and the centralized management approach makes it easy to apply consistent policies as the environment grows.
Automox's scalability is excellent, as it scales very well, and it is easy to deploy new agents.
We have about 300,000 assets installed with agents worldwide.
The scalability is excellent as we manage more than one hundred thousand assets, including over one hundred thousand endpoints, approximately 2,600 servers, and more than 1,200 network devices.
Qualys Cybersecurity Asset Management has proven to be a highly scalable solution for us over the past couple of years.
It has a lot of scanning mechanisms, which are agentless APIs, eBPF, and cloud agents, that are highly reliable.
I would rate it a ten out of ten for stability.
We have not encountered any lagging or crashing from the tool.
It's not crashing or experiencing any downtime.
I would rate the stability of Qualys CSAM a ten out of ten.
The product stability has notably declined over the last two months, and the performance to fulfill a page request is very slow compared to its previous performance.
The platform is quite stable as it is able to handle data from various sources, such as cloud agents or the VMDR module.
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
If we find a critical or high vulnerability on an IP or server, the remediation steps should be communicated clearly.
From a QA perspective, better visibility into patch history and endpoint changes would make it easier to troubleshoot environment-related issues and track changes over time.
An alert of a security threat could be another type of notification that tells me something is important.
I would add that remote support for iOS could be better, and remote support of Linux is also lacking.
Features enhancing the interaction with IT or security teams should be added, such as a ticketing feature that, if an issue arises in the CSAM module, enables direct ticket creation in systems like ServiceNow.
If there's one key aspect to focus on, it's discovery—the ability to identify assets that you are not aware of, even when you can see they are present.
I find that while information is available regarding which users have access to our servers, retrieving it often requires checking servers individually rather than obtaining a consolidated extraction when needed.
In our case, replacing the tool will give us better functionalities without increasing the cost compared to what we pay today for the competitor.
Qualys TotalCloud offers good pricing that is affordable and competitive with the market.
Qualys TotalCloud offers competitive pricing given its comprehensive suite of features, including integration, assessment, remediation, and detection capabilities, all within a single platform.
Automox's price is very cost-effective and affordable.
A cost-effective solution.
I believe that the stability and reliability of Qualys offer great value for the money.
Though the solution is considered expensive, if bundled with other services such as VMDR or cloud agents, its value would significantly increase.
The AI enhancements simplify vulnerability management by eliminating the need for SQL queries to create policies.
For example, if some machines have open vulnerabilities and the remediation team resolves them, the on-demand feature allows us to verify vulnerability resolution promptly.
Qualys TotalCloud is also used to provide unified vulnerability and threat assessment across both IaaS and SaaS.
One of the best features I appreciate about Automox is automated patching.
It has also improved our security posture since automated patching has allowed vulnerabilities to be patched automatically.
It has very strong patch automation, particularly in automated OS patching, third-party patching, policy-based rollout, patch scheduling, and vulnerability remediation.
It also performs scans to identify any vulnerabilities, which helps to take proactive measures before those vulnerabilities are identified by any attacker.
The most valuable feature is the Management sensor, which helps identify gaps in policy agent availability, thereby improving agent utilization.
It also helps detect shadow IT groups and enforce policies and compliance, ensuring that assets adhere to regulatory and internal security policies.
| Product | Mindshare (%) |
|---|---|
| Qualys TotalCloud | 1.2% |
| Qualys CyberSecurity Asset Management | 1.3% |
| Automox | 0.6% |
| Other | 96.9% |


| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 11 |
| Large Enterprise | 39 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 4 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 2 |
| Large Enterprise | 23 |
Qualys TotalCloud enhances security posture across cloud environments with continuous monitoring, vulnerability management, and risk visualization, ensuring efficient threat assessment and automated remediation for improved cyber risk reduction.
Qualys TotalCloud offers a robust suite of security tools essential for organizations managing multi-cloud infrastructures. By integrating cloud accounts and automating workflows, it supports AWS, Azure, and GCP, offering comprehensive vulnerability management and zero-day detection. The platform's user-friendly design, combined with its extensive risk management and unified threat assessment capabilities, enables organizations to prioritize and remediate vulnerabilities effectively. TruRisk Insights provides clear insights on cyber risks, while the automation options streamline patch management and scanning processes. API integration across IaaS and SaaS environments further enhances resource allocation efficiency and saves time, addressing misconfigurations across cloud environments.
What are the most important features of Qualys TotalCloud?Qualys TotalCloud is deployed in sectors needing rigorous vulnerability management, such as finance and healthcare. Companies utilize it to secure multi-cloud environments like AWS, Azure, and GCP, focus on compliance, and integrate security into CI/CD pipelines to detect and remedy threats pre-deployment.
Automox offers automated patch management with cloud-native architecture, cross-platform compatibility, and ease of use. It provides real-time visibility and streamlines operations across Windows, macOS, and Linux, making it ideal for complex IT environments.
Automox empowers organizations with features like Worklets and remote management, enhancing security and efficiency through customizable patching policies, PowerShell script execution, and detailed reporting. It's primarily used for automated patch management, patch remediation, and compliance maintenance across diverse systems, ensuring cybersecurity and reducing vulnerabilities. Enhancements are desired for user access control, policy synchronization, and integration with tools like Tenable. Support for offline patching, rollback features, enhanced reporting, and notification customization are in demand. Improvements in cost effectiveness and multi-group policy applications are also suggested.
What are the key features of Automox?
What benefits and ROI can users expect when evaluating Automox?
In industry applications, Automox is widely used for managing and updating vast fleets of devices, particularly in sectors requiring stringent cybersecurity measures. It ensures seamless operations through its centralized automation and management capabilities, making it essential for organizations handling extensive IT networks.
Qualys CyberSecurity Asset Management provides key features including asset inventory management, end-of-life tracking, dynamic tagging, and integration with CMDB, offering extensive visibility and support for proactive threat response.
Qualys offers comprehensive visibility across hardware and software assets, aiding in tracking unauthorized applications and facilitating automated vulnerability remediation. Its user-friendly interface and dynamic risk scoring enhance security posture management. Users leverage it for vulnerability management and compliance, benefiting from real-time risk identification and efficient operations in cloud and on-premises environments.
What are the key features of Qualys CyberSecurity Asset Management?Cybersecurity teams in various industries, such as financial services, healthcare, and manufacturing, utilize Qualys to manage technical debt through end-of-life tracking and facilitate robust patch management. It supports compliance and visibility initiatives, essential for maintaining data integrity and operational security in dynamic environments.
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