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Automox vs Ivanti Neurons for Patch Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automox
Ranking in Patch Management
13th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
14
Ranking in other categories
Vulnerability Management (39th), Endpoint Protection Platform (EPP) (35th), Enterprise Mobility Management (EMM) (14th)
Ivanti Neurons for Patch Ma...
Ranking in Patch Management
26th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Patch Management category, the mindshare of Automox is 2.6%, down from 3.4% compared to the previous year. The mindshare of Ivanti Neurons for Patch Management is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
Automox2.6%
Ivanti Neurons for Patch Management0.8%
Other96.6%
Patch Management
 

Featured Reviews

Naqash Ahmed - PeerSpot reviewer
Senior Data Reporting Analyst at University of Bradford
Automation has saved time and improves secure, centralized patching across all our devices
While Automox has very good features, I think there's still room for improvement. I want the custom reports to be even more detailed, specifically where I can add more details. It would be nice to have more filters in reports based on location and department more easily. Secondly, the notifications could be more customizable. Many times notifications come, but we don't have control over which notification is urgent and which is not. For example, if there's an alert of a critical update or pending approval, it can help me focus better. An alert of a security threat could be another type of notification that tells me something is important. Customized notifications would be much better. I would say the user interface could be improved as well. Some parts of the dashboard are a bit hard to understand. If they could be improved to be more intuitive, for example, if it could be easy to navigate between devices and reports, that would be great. I would say if Automox could also provide automation templates, that would help. I know there are templates, but I want more templates. Having ready-made worklets for common tasks can save a lot of time. Lastly, it should also support the interface for mobile screens.
AK
IT System Specialist at Conseil de l Europe
Patching tasks have become efficient and automated, saving significant time
The primary use case for Ivanti Neurons for Patch Management is patching both servers and computers. I am using it for security control and batch management The most effective feature of Ivanti Neurons for Patch Management is its reactivity when a patch is released before its due date.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Out of all these features, if I had to pick one which I'm relying on the most, I would say the automatic patching, because it saves a lot of time and ensures all devices are updated."
"Automox is the only one that we've found that we can just set and then forget; it simply works and is the best."
"Literally, it's our go-to product for patching and we don't use anything else."
"It is a flexible solution that does a majority of the tasks."
"Having Automox allows us to bother people less, fix things faster, and generally be a better managed services provider providing better service."
"The fact that it's just one product that can patch multiple operating systems is really great."
"It's super easy to use and we haven't found anything easier."
"The flexibility in creating tools to make changes on remote machines is most valuable to me. The reporting feature is also fantastic because on any given day I can bring up a list of machines that don't have patches, for example. Or I can bring up a list of machines that are in my environment on a certain day. The solution helps me with not only my own role, and what I look for internally myself, but it also helps during audits. I can go in and look at the number of machines in there, and their owners and timelines. It certainly helps tell a story for anything that IT requires."
"The most effective feature of Ivanti Neurons for Patch Management is its reactivity when a patch is released before its due date."
 

Cons

"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."
"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."
"However, I feel Automox's present quirks in its ability to manage multiple clients to constitute its weakest point."
"The stability has come a long way from what it was like when it started and now it's really good."
"As concerns the patching concepts, there's a bit of a learning curve in terms of working out how Automox wants you to work within the console, not only splitting up everything into groups, but then having the various policies assigned."
"Asset management would be a great feature to add to Automox. We would run easier scripts or more out of the box scripts that would help us in audits. \"
"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying."
"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."
"Reporting needs improvement. It is not very useful and lacks depth."
 

Pricing and Cost Advice

"The product is a great value."
"There are no additional costs in addition to the extended licensing fees with Automox. You get your support and your per endpoint license with what you purchased."
"We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."
"The cost is very reasonable compared to the competition."
"Its licensing for a year was nine grand. There was no additional fee."
"We are on the premium licensing, which is the one that has the API capability that we use."
"For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""
"Automox just charges us a set amount per user, per month, for using the product. That is very important to us. Because it's a cloud-native solution, you're saving on the cost of hosting an on-premises solution on your servers."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
Computer Software Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise11
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Automox?
The cost is very affordable. We have been able to save a lot of time, approximately 30%. Cost reduction has been noticeable, ranging from 50% to 40%, especially because we do not have to travel fro...
What needs improvement with Automox?
Automox has significant potential and we truly appreciate its features and capabilities. However, we have encountered several performance issues, particularly with the remote access tool. We believ...
What is your primary use case for Automox?
Automox serves as a backbone tool for my company. We rely on Automox for application and operating system patching, which ensures that our machines remain compliant and secure. We also take advanta...
What needs improvement with Ivanti Neurons for Patch Management?
Reporting ( /categories/reporting ) needs improvement. It is not very useful and lacks depth. Another area that needs enhancement is the integration with proxies, as better integration would be ben...
What is your primary use case for Ivanti Neurons for Patch Management?
The primary use case for Ivanti Neurons for Patch Management ( /products/ivanti-neurons-for-patch-management-reviews ) is patching both servers and computers. I am using it for security control and...
 

Overview

 

Sample Customers

Information Not Available
1. Aetna 2. Accenture 3. Aconex 4. Adidas 5. AIG 6. Airbus 7. Akamai 8. Alibaba 9. Allianz 10. Amazon 11. American Express 12. Aon 13. Apple 14. ATT 15. Autodesk 16. Aviva 17. Bank of America 18. Barclays 19. Bayer 20. Bechtel 21. BlackRock 22. Boeing 23. BNP Paribas 24. Cisco 25. CocaCola 26. Comcast 27. Credit Suisse 28.Cushman Wakefield 29. Dell 30. Deutsche Bank 31. eBay
Find out what your peers are saying about Qualys, Microsoft, NinjaOne and others in Patch Management. Updated: May 2026.
896,298 professionals have used our research since 2012.