Automox vs Ivanti Neurons for Patch Management comparison

"Automox provides complete visibility for any laptop, desktop or server in our environment, regardless of whether the person is on the train, in the cloud or on the move."

"Its flexibility is most valuable."

"Automox has positively impacted our organization since we started using this tool as it has been a game-changer for us."

"Automox has positively impacted my organization by reducing operational costs, saving two to three hours of time, and reducing data security risks."

"Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational."

"Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month."

"We love the overall patch management abilities; it's the main driver of why we adopted Automox, and it has definitely stood up to the test of time."

"Automox's real-time visibility and control through its intuitive dashboard is important for our response to emerging threats because it tells us which applications need to be updated on a real-time basis."

"The most effective feature of Ivanti Neurons for Patch Management is its reactivity when a patch is released before its due date."

"The only thing that we've ever truly wanted is an onsite repository."

"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."

"Automox can be improved because sometimes the setup of devices can be difficult, such as secure tokens, and keeping Automox application updated can be frustrating."

"Automox can be improved because the notification app sometimes gets stuck preparing to restart, which means users have to restart manually, and that is time-consuming."

"However, we have encountered several performance issues, particularly with the remote access tool."

"Automox can be improved as it can be pricey compared to other patch management solutions, especially when dealing with a lot of devices and endpoints."

"Automox can be improved by offering another form of two-factor authentication instead of just waiting for the email, which would be easier."

"There should be better inventory capabilities. Right now, they only allow you to have insight into software out-of-the-box. It would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."

"Reporting needs improvement. It is not very useful and lacks depth."

"The cost is very reasonable compared to the competition."

"Automox just charges us a set amount per user, per month, for using the product. That is very important to us. Because it's a cloud-native solution, you're saving on the cost of hosting an on-premises solution on your servers."

"The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier."

"There are no additional costs in addition to the extended licensing fees with Automox. You get your support and your per endpoint license with what you purchased."

"We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."

"We are on the premium licensing, which is the one that has the API capability that we use."

"Its licensing for a year was nine grand. There was no additional fee."

"For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""