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Automation Anywhere vs Software AG ARIS Process Mining comparison

Automation Anywhere and Software AG are both solutions in the Process Mining category. Automation Anywhere is ranked #2 with an average rating of 8.5, while Software AG is ranked #8 with an average rating of 8.0. Automation Anywhere holds a 16.1% mindshare in PM, compared to Software AG’s 3.4% mindshare. Additionally, 96% of Automation Anywhere users are willing to recommend the solution, compared to 100% of Software AG users who would recommend it.
Automation Anywhere
Read 613 Automation Anywhere reviews
  • 12,647 Views
  • 3,921 Comparison Views
96% willing to recommend
Software AG ARIS Process Mi...
Read 7 Software AG ARIS Process Mining reviews
  • 781 Views
  • 515 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 1, 2024

Automation Anywhere and Software AG ARIS Process Mining are competitors within the automation and process mining domain. Software AG ARIS Process Mining often has the upper hand due to its strong feature set in process optimization, which makes it a valuable investment despite higher initial costs.

Features: Automation Anywhere offers robust features such as RPA capabilities, seamless machine learning integration, and cloud-based scalability, enabling diverse automation needs. Software AG ARIS Process Mining shines in delivering comprehensive process discovery tools, detailed process maps for bottleneck identification, and capabilities to enhance organizational efficiency through profound process insights.

Room for Improvement: Automation Anywhere could benefit from enhanced integration with non-standard APIs and improved modular coding structures for easier maintenance. There is also room for better analytics and reporting functionalities to align with evolving business needs. On the other hand, Software AG ARIS Process Mining could improve its deployment simplicity and ease of use for smaller enterprises. Additionally, it could focus on providing more affordable pricing tiers or options to widen its market reach.

Ease of Deployment and Customer Service: Automation Anywhere is appreciated for its straightforward deployment and user-friendly interface, backed by comprehensive customer support ideal for businesses with limited technical resources. Meanwhile, Software AG ARIS Process Mining requires a more detailed setup due to its intricate functionalities but is supported by strong customer service to assist with process evaluations and analysis tasks, catering well to complex enterprise environments.

Pricing and ROI: Automation Anywhere provides competitive pricing and a promising ROI model with efficiency in general automation tasks, making it an attractive option for cost-conscious businesses. Software AG ARIS Process Mining, while potentially more expensive initially due to its advanced capabilities, offers significant ROI by offering deep process analytics and optimizations that are beneficial for businesses aiming to achieve high-level efficiency and performance improvements.

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To learn more, read our detailed Automation Anywhere vs. Software AG ARIS Process Mining Report (Updated: September 2025).
Buyer's Guide
Automation Anywhere vs. Software AG ARIS Process Mining
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Automation Anywhere offers time and cost savings, improved efficiency, and productivity, though high initial costs may delay ROI for some.
Sentiment score
6.7
Users report mixed ROI from Software AG ARIS, with some experiencing high returns due to effective mining and simulation features.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Automation Anywhere has helped us save money.
For more quotes and insights, download the Automation Anywhere report
The mining feature allows you to identify the bottlenecks easily, and the simulation feature integrates the ROI.
For more quotes and insights, download the Software AG ARIS Process Mining report
Prafful Jha - PeerSpot reviewer
JV
RK
Nupur Wadhwa - PeerSpot reviewer
 

Customer Service

Sentiment score
6.9
Automation Anywhere's customer service is praised for dedication and knowledge, though response inconsistency and speed need improvement.
Sentiment score
8.4
Software AG ARIS Process Mining is renowned for efficient customer service, quick technical support, and reliable, responsive assistance.
Whenever we need help, we can reach out to them, and they help us out.
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
For more quotes and insights, download the Automation Anywhere report
Technical support for Software AG ARIS Process Mining is good.
For more quotes and insights, download the Software AG ARIS Process Mining report
Prafful Jha - PeerSpot reviewer
JV
Sumit Mittal - PeerSpot reviewerNupur Wadhwa - PeerSpot reviewer
 

Scalability Issues

Sentiment score
7.3
Automation Anywhere scales smoothly, with praise for flexibility, despite challenges in hardware costs and complexities in large-scale deployments.
Sentiment score
7.5
Software AG ARIS Process Mining is scalable and user-friendly, beneficial for specific use cases like simulation and optimization.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
The centralized control room allows us to orchestrate and manage bots seamlessly.
I can scale it in terms of hundreds of bots and configure hundreds of parallel robots easily.
For more quotes and insights, download the Automation Anywhere report
For scalability, Software AG ARIS Process Mining is fine; not perfect, but it's scalable.
For more quotes and insights, download the Software AG ARIS Process Mining report
Michal Wrobel - PeerSpot reviewerreviewer2591694 - PeerSpot reviewerreviewer2402688 - PeerSpot reviewerNupur Wadhwa - PeerSpot reviewer
 

Stability Issues

Sentiment score
6.9
Automation Anywhere is praised for stability, reliability, and resilience, though performance varies by infrastructure and expertise.
Sentiment score
7.6
Users find Software AG ARIS stable, with cloud versions experiencing occasional slowness and downtimes, rating stability 7-8 out of 10.
With the latest applications, there are no significant issues like freezing or crashing.
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
For more quotes and insights, download the Automation Anywhere report
It happens sometimes that the server is down, and if the server is not working, you cannot work.
For more quotes and insights, download the Software AG ARIS Process Mining report
Vikas-Jaiswal - PeerSpot reviewerRohit-Pawar - PeerSpot reviewerOctavio Medina - PeerSpot reviewerNupur Wadhwa - PeerSpot reviewer
 

Room For Improvement

Users seek improved functionality, support, integration, and cost-effectiveness in Automation Anywhere, focusing on core and additional features.
Software AG ARIS Process Mining excels in modeling but needs improvements in AI integration, user-friendliness, and cloud performance.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
For more quotes and insights, download the Automation Anywhere report
Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
For more quotes and insights, download the Software AG ARIS Process Mining report
reviewer2642832 - PeerSpot reviewerPrafful Jha - PeerSpot reviewerreviewer1539000 - PeerSpot reviewerNupur Wadhwa - PeerSpot reviewer
 

Setup Cost

Automation Anywhere's pricing is often seen as costly, with concerns about high fees despite potential ROI and discount options.
ARIS Process Mining's pricing is generally seen as fair, though some users find renewal negotiations necessary over time.
It is more cost-efficient compared to all other RPA platforms.
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
It is not cheap, with costs ranging between 700 to 800 dollars per month.
For more quotes and insights, download the Automation Anywhere report
No quotes available
For more quotes and insights, download the Software AG ARIS Process Mining report
reviewer2625948 - PeerSpot reviewerreviewer2644008 - PeerSpot reviewerVatsal Mehta - PeerSpot reviewer
 

Valuable Features

Automation Anywhere offers user-friendly, scalable automation with drag-and-drop features, integration, and advanced tools for efficiency and management.
Software AG ARIS Process Mining offers comprehensive process analysis, user-friendly interface, and powerful features for enhanced collaboration and discovery.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
For more quotes and insights, download the Automation Anywhere report
The collaborative features of Software AG ARIS Process Mining help with cross-department synergy because users don't need to download files and send them over email, waiting for replies to accommodate changes.
For more quotes and insights, download the Software AG ARIS Process Mining report
reviewer2642832 - PeerSpot reviewerJack Strenkowski - PeerSpot reviewerSumit Mittal - PeerSpot reviewerNupur Wadhwa - PeerSpot reviewer
 

Categories and Ranking

Automation Anywhere
Ranking in Process Mining
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
613
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Intelligent Document Processing (IDP) (3rd), Agentic Automation (1st)
Software AG ARIS Process Mi...
Ranking in Process Mining
8th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Business Performance Management (13th)
 

Mindshare comparison

As of October 2025, in the Process Mining category, the mindshare of Automation Anywhere is 16.1%, down from 23.0% compared to the previous year. The mindshare of Software AG ARIS Process Mining is 3.4%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Market Share Distribution
ProductMarket Share (%)
Automation Anywhere16.1%
Software AG ARIS Process Mining3.4%
Other80.5%
Process Mining
 

Featured Reviews

Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
Read full review
Nupur Wadhwa - PeerSpot reviewer
Features build trust despite occasional server challenges
I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. I'm not sure if it's a server issue or a Software AG ARIS Process Mining issue. The cloud version becomes quite slow when connecting through tools such as Citrix, which is not the case with IBM. Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
Read full review
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
9%
Healthcare Company
5%
Computer Software Company
14%
Financial Services Firm
12%
Energy/Utilities Company
11%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise81
Large Enterprise515
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
See all answers
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
See all answers
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
See all answers
What is your primary use case for Software AG ARIS Process Mining?
I am using Software AG ARIS Process Mining. I've been working with Software AG ARIS Process Mining for almost three years, but specifically in mining, I would say for the last six to seven months, ...
See all answers
What advice do you have for others considering Software AG ARIS Process Mining?
I work with process mining for Software AG ARIS Process Mining, though not extensively, but I know the features that it has. I've tried importing Visio flowcharts into both IBM and Software AG ARIS...
See all answers
What needs improvement with Software AG ARIS Process Mining?
I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. ...
See all answers
 

Comparisons

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Microsoft Power Automate vs Automation Anywhere
Compared 33% of the time
UiPath Platform vs Automation Anywhere Logo
UiPath Platform vs Automation Anywhere
Compared 17% of the time
Blue Prism vs Automation Anywhere Logo
Blue Prism vs Automation Anywhere
Compared 10% of the time
Python RPA vs Automation Anywhere Logo
Python RPA vs Automation Anywhere
Compared 5% of the time
AutomationEdge vs Automation Anywhere Logo
AutomationEdge vs Automation Anywhere
Compared 3% of the time
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Celonis vs Software AG ARIS Process Mining Logo
Celonis vs Software AG ARIS Process Mining
Compared 67% of the time
SAP Signavio Process Intelligence vs Software AG ARIS Process Mining Logo
SAP Signavio Process Intelligence vs Software AG ARIS Process Mining
Compared 17% of the time
UiPath Process Mining vs Software AG ARIS Process Mining Logo
UiPath Process Mining vs Software AG ARIS Process Mining
Compared 16% of the time
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Product Reports

Buyer's Guide
Automation Anywhere
October 2025
Automation Anywhere reportDownload Automation Anywhere product report
Buyer's Guide
Software AG ARIS Process Mining
September 2025
Software AG ARIS Process Mining reportDownload Software AG ARIS Process Mining product report
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
ARIS Process Performance Manager
 

Overview

Automation Anywhere offers a robust automation platform known for its user-friendly interface, flexible scalability, and advanced automation capabilities. It's designed to streamline operations across industries by automating manual and repetitive tasks.

Automation Anywhere empowers organizations with its easy-to-use platform that simplifies automation processes through its drag-and-drop functionality. With features like MetaBot and IQ Bot, it provides advanced automation solutions. The platform seamlessly integrates with business applications, ensuring efficient operation and data protection through security features like the credential vault. Despite its strengths, there is room for improvement in integration with source control systems and third-party applications. Enhancing UI friendliness, IDE capabilities, and licensing flexibility, along with improved support in the Citrix environment, are needed. Better OCR accuracy, AI functionalities, and Excel integration would enhance user experiences.

What are Automation Anywhere's key features?

  • Ease of Use: Offers a user-friendly platform that allows straightforward automation of processes for non-technical users.
  • Advanced Bots: Includes MetaBot and IQ Bot for complex automation tasks.
  • Integration: Seamlessly integrates with business applications for smooth operations.
  • Security: Features like credential vault ensure robust data protection.
  • Scalability: Provides flexibility and scalability for expanding automation needs.

What benefits and ROI should users look for?

  • Efficiency: Automates repetitive tasks, enhancing process efficiency.
  • Accuracy: Improves accuracy in operations like finance and HR.
  • Scalability: Offers scalable solutions for growing enterprises.
  • Cost Reduction: Reduces operational costs by streamlining processes.
  • Flexibility: Adapts to various industry requirements allowing broad implementation.

In the finance sector, Automation Anywhere is used for tasks like accounts payable, accounts receivable, and invoice processing. In HR, it's implemented for onboarding, payroll, and attendance verification. Its deployment also extends to supply chain, compliance, and customer service, providing streamlined operations by automating complex business processes.

Automation Anywhere

Increasing digital products and services, new business models, challenger brands and competitors emerging virtually overnight—all are forever changing your market. To survive, your company—no matter its size or industry—must rethink your business models and processes. Problem is, with so many players and parts to your enterprise, where should you begin? How can you see where to optimize processes to improve the customer experience or operational efficiency? Should you rethink distribution of resources, or start first with improving processes for a specific region or product?

Find your answers with ARIS Process Mining at Software AG. With a 360-degree view of your processes, you’ll gain intelligent insights into your processes and their dependencies to find patterns, anomalies and opportunities for improvement. Compare processes in theory to processes as they are in the real world. See if processes execute as designed. This gives you a solid basis for making process improvement decisions. You can evaluate changes before making them to avoid added costs later on—and you can simulate and analyze process scenarios so you know the best way to improve them.

Software AG
 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.
Buyer's Guide
Automation Anywhere vs. Software AG ARIS Process Mining
September 2025
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