Automation Anywhere (AA) vs IBM Robotic Process Automation (RPA) comparison

Automation Anywhere (AA) vs. IBM Robotic Process Automation (RPA)

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Helped 801,314 peers since 2012

Categories and Ranking

Automation Anywhere (AA)

Ranking in Robotic Process Automation (RPA)

3rd

Average Rating

8.4

Number of Reviews

511

Ranking in other categories

Process Mining (1st)

IBM Robotic Process Automat...

Ranking in Robotic Process Automation (RPA)

8th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2024, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere (AA) is 12.4%, down from 15.3% compared to the previous year. The mindshare of IBM Robotic Process Automation (RPA) is 2.1%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Q&A Highlights

Walter Sitoe

General Director at BCI

May 25, 2022

IBM digital business automation with UiPath vs IBM RPA with Automation Anywhere?

Sincerely we are just using UiPath, I haven't tryied Automation Anywhere however I've heard it's easy to use too.

Improves performance, saves costs, and is secure

Featured Reviews

Ismail El Dahshan

Digital Transformation Expert, CTO at FGS | First Gulf Solutions

Dec 18, 2023

It helps improve performance and helps companies save time and money. Customers have been very happy with the experience so far. We've saved about 10% to 15% of time and costs. One robot can help replace a portion of the workforce. The security on offer is very good. AI has big potential right now. We're trying to support organizations that want to integrate it. We're trying to increase AI capabilities. It's a pretty easy solution to use for business users that are not technical. They can learn the tool very fast. In maybe six weeks, even with no previous experience, they can go to the market to implement the service for the client. After a while, they can become very proficient in using it. It's easy to integrate with other applications. We can integrate automation into workflow APIs, business applications, et cetera. The product has helped increase productivity.

Read full review

Sornsarun Ratananopadonchai

Senior Solution Engineer at Stream I.T. Consulting Ltd.

Jun 17, 2020

Easy to use with good technical support and decent stability

In my experience, we've done IBM RPA implementations for payment processes and intercompany processes for our customers. Basically, the process is as follows: it interacts with the banking website and collects the necessary data for validation and approval in SAP The solution's ease of use is its…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This RPA solution really stands out because of its functionality, scalability, and stability. It also offers very good technical support, and is always innovating with new features that speak to various operational use cases."

"We work in the business process outsourcing arena, so it's mainly around freeing up people to do other things and that can be quite large numbers. Can be in the high tens, even hundreds of people that can be freed up to do other work."

"We are getting massive efficiencies across our back office, internally."

"The most valuable feature of Automation Anywhere is the unattended mode bots, because we don't need to go and look at what they're doing. They just go by themselves."

"Automation Anywhere's most valuable features include generative AI, similar to Copilot, which will significantly benefit developers; low-code or no-code technology; and document automation capable of extracting data from structured and unstructured PDF formats, presenting it clearly and easy to follow."

"The most valuable features for us are the Image Recognition and Object Cloning. We used this feature to automate our web-based tasks with repetitive actions or complex conditions. These features are very easy to use and do not require you to have deep knowledge in programming to understand since it has a drop and drag feature used to control it."

"Unattended use is its most valuable feature."

"Automation Anywhere can grow alongside our automation needs."

More Automation Anywhere (AA) pros

"The solution’s performance is good."

"Integrating the tool with SAP, EBS, or other ERPs is easy."

"I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents."

"The feature I found most valuable is the TCO."

"If you have a business process, and once you have automated that process, you have a readily available workflow in place."

"It's not inclusive, in terms of automation, you can just do it standalone, in its own silo. It's not going to force your existing system or teams, your admin teams, to create new IDs for you or even force them to create new services or APIs for you or expose something from there. They can just keep the way they are doing it right now, but you still automate it."

"The solution's ease of use is its most valuable aspect."

"It's integrated with all the other products within the Salesforce ecosystem."

More IBM Robotic Process Automation (RPA) pros

Cons

"We have a few issues which have persisted. These end up restarting the machine. We are hoping in version 11.3 of Automation Anywhere, our compatibility and infrastructure issues will be resolved."

"I would like to see them continue building out documentation with more video-aides."

"I would like to have the ability to work on a remote desktop connection, run the recording on it and use all commands."

"With any new upgrades, we have to make changes in the codes. To us, this means that the tool is not stable. We have been told by Automation Anywhere that this will be fixed in future releases."

"Because we are very new to our process, so we're still sort of working through it."

"The product's technical support could use improvement."

"Verbose logging of bot compiling and deployment from the control room. Events occurring during compiling, pre-processing the bots should be logged in the control room or bot launcher logs."

"We have in-house, a few variables, which we use from technical perspectives. We don't have them in Automation Anywhere, but they introduced them yesterday."

More Automation Anywhere (AA) cons

"We would like a decreased need for customer support."

"There are certain limitations in the solution for screen reading."

"IBM’s support should improve response time."

"The users should be allowed to create folders in Control Center."

"The product must be promoted more."

"The product's document readers must be improved to capture the data well."

"The time it takes for approvals, and risk analysis could be faster."

"IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes."

More IBM Robotic Process Automation (RPA) cons

Pricing and Cost Advice

"The setup cost for this is onetime and licensing is based on your choice of product."

"We save 34,000 hours of time per year and have recouped up to $6000 in lost revenue."

"The solution itself is free unless we want to add the support option but we have to pay for the bots we use."

"If we count the integrations that we have done with Appian, which is where a lot of our savings is from, we are well over a million dollars in savings. This is from only doing development for about a year and a half."

"I believe it is $10,000 for Bot Creator."

"The ROI is really good. We have saved time and money."

"This solution costs approximately $3,500 USD per license."

"This is a comprehensive automation offering with a scalable architecture and flexible pricing models."

More Automation Anywhere (AA) pricing and cost advice

"I rate the pricing ten out of ten. So, the pricing is very good for me."

"The license is paid annually."

"The pricing is reasonable."

"There is a free trial for one month, so you can use it to run your payloads or proof of concept. After that, you can pay for the license on a monthly or annual basis."

"IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."

"The product has a yearly licensing fee."

"IBM RPA is cheaper than other tools."

"The pricing is reasonable for this solution."

More IBM Robotic Process Automation (RPA) pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.

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801,314 professionals have used our research since 2012.

Answers from the Community

Walter Sitoe

General Director at BCI

May 25, 2022

IBM digital business automation with UiPath vs IBM RPA with Automation Anywhere?

2 out of 6 answers

Daniel Robus

Go To Market Executive at #Liferocks Consulting

Nov 3, 2020

My question to you would be - Why are you mixing the two vendors? Do you have licenses for both and are trying to maximize investment? If you have IBM automation you probably have other IBM technology - let the IBM automation run on that as its integration is a little more complicated than UiPath and may cost you time in execution. If you have both IBM and UiPath then I would use UiPath for any areas that are not integral to the IBM technology or systems. I would need to know a little more about your strategy before giving a definitive answer to your question but all 3 are good technical foundations depending on the scenario.

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Jack Frano

Principal at Adaptive Growth, Inc

Jul 6, 2021

Although I've worked with UiPath (not Automation Anywhere), my experience is now solely with AutoMate from Help Systems. I would recommend aligning IBM's digital business automation with Robotic Process Automation and how it works. It seems to be a very different tool from RPA. If programming is required in the use of IBM's digital business automation go with RPA.

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See all 6 answers

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

14%

Manufacturing Company

12%

Healthcare Company

Financial Services Firm

16%

Computer Software Company

15%

Educational Organization

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...

How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

What do you like most about IBM Robotic Process Automation (RPA)?

Integrating the tool with SAP, EBS, or other ERPs is easy.

What needs improvement with IBM Robotic Process Automation (RPA)?

The product must be promoted more. There are no promotions.

What is your primary use case for IBM Robotic Process Automation (RPA)?

We're working with different clients from the manufacturing environment. We have implemented end-to-end solutions. We work on web automation and automation of invoices.

Microsoft Power Automate vs Automation Anywhere (AA)

Comparisons

Compared 34% of the time

UiPath vs Automation Anywhere (AA)

Compared 26% of the time

Blue Prism vs Automation Anywhere (AA)

Compared 11% of the time

Tricentis Tosca vs Automation Anywhere (AA)

Compared 4% of the time

Pega Robotic Process Automation vs Automation Anywhere (AA)

Compared 2% of the time

More Automation Anywhere (AA) Competitors

Microsoft Power Automate vs IBM Robotic Process Automation (RPA)

Compared 32% of the time

UiPath vs IBM Robotic Process Automation (RPA)

Compared 30% of the time

Blue Prism vs IBM Robotic Process Automation (RPA)

Compared 14% of the time

More IBM Robotic Process Automation (RPA) Competitors

Product Reports

Automation Anywhere (AA)

Download Automation Anywhere (AA) product report

IBM Robotic Process Automation (RPA)

Download IBM Robotic Process Automation (RPA) product report

IBM Robotic Process Automation (RPA) report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise

IBM RPA

Learn More

Automation Anywhere

IBM

Overview

Automation Anywhere is the leader in intelligent automation solutions that put AI to work across every aspect of an organization. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through intelligent automation.

Learn more at http://www.automationanywhere.com/.

IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.

Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

The Hanover Insurance Group

Automation Anywhere (AA) vs. IBM Robotic Process Automation (RPA)