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Automation Anywhere (AA) vs IBM Robotic Process Automation (RPA) comparison

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Q&A Highlights
Question: IBM digital business automation with UiPath vs IBM RPA with Automation Anywhere?
Answer: Sincerely we are just using UiPath, I haven't tryied Automation Anywhere however I've heard it's easy to use too.
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Buyer's Guide
Automation Anywhere (AA) vs. IBM Robotic Process Automation (RPA)
July 2022
Find out what your peers are saying about Automation Anywhere (AA) vs. IBM Robotic Process Automation (RPA) and other solutions. Updated: July 2022.
619,967 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is stable, we have not had any glitches or problems.""It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks.""It's a pretty robust product.""We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents.""Their robots have increased the rate of efficiency by two to five times in our organization. There is still a human element to code out the package running the robots. You can't just click something and have it run. However, once that has been done, you can parallelize it 10 or 100 times in a fairly straightforward manner.""The cognitive features of this solution are good.""We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution.""A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending."

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"It improved the task performance at a team level and improved productivity.""Since it has capabilities to integrate with third-party applications easily, it makes the life of an automation engineer very easy.""The Object Cloning command is the most useful feature. Through the use of this command, between 30% and 40% of the process automation is complete.""The overall UI of the tool is so user-friendly that even a beginner can use it easily.""We have a bot running on a computer that is doing manual tasks that we used to do.""The most valuable feature is the task bots because we found that cognitive functionality can be improvised.""The tool feature I found the most valuable is Metabot, as we can include the DLLs that are proprietary written code in .NET or other technologies.""The code, once developed, is pretty stable."

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"I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents.""The quality is great! It's very strong and has a very strong platform.""IBM Robotic Process Automation is very easy to use.""The solution is scalability.""IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being.""If you have a business process, and once you have automated that process, you have a readily available workflow in place."

More IBM Robotic Process Automation (RPA) Pros →

Cons
"The solution is not user-friendly, this is something they should improve.""We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production.""The user experience could be better both from an RPA perspective and from a business perspective.""We are having some database issues, but we are addressing them.""There is enhanced functionality I would like to see, things that would further enhance the user experience, deliver greater efficiencies, and further mitigate risk.""We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now.""We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed.""There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."

More WorkFusion Cons →

"The initial implementation of Automation Anywhere regarding the elastic search and database set connection can be a little difficult. However, I am skilled enough to get through it. There were some balancing issues that my other team members had to manage. They are having difficulty in balancing when I checked the architecture properly. We determined later that there was no need for a load balance to be done on the servers. We didn't do any load balancing and then the elastic search was not done.""Their bot runners could be made to handle multiple payloads at the same time because if I want to run multiple parallel operations, the number of bot runners that I have to buy just keeps increasing. It is adding to the cost. However, there is a possibility that we don't need that many bot runners, and we can run multiple operations in a bot runner. This would be a great addition to have.""They could improve the environmental stabilizing issues. There are a lot of environmental issues when rolling over from one environment to another, higher environment. This is the one thing they definitely need to look into.""It should have more commands, which should remove the dependency on MetaBots or other scripts so that everything is available in the tool itself.""For the short term, in this pandemic era, they should have a feature to write and save directly into Word documents, Office 365, or Google Docs.""If we are getting input from a CSV file, we have to add one more layer of automation that first saves the data to an Excel file.""Queue management is still missing from the latest version which is a barrier to using the platform to start implementing complex cases where you have parent and child transactions going through multiple stages.""IQ Bot should have an easier way to tag the document's source after extracting information from the document. (Which group does the document or a transaction belong to)."

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"This RPA should be under the umbrella of BPM. This is what the future should be.""We would like a decreased need for customer support.""The time it takes for approvals, and risk analysis could be faster.""IBM Robotic Process Automation should be more stable.""Stability could be better.""IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes."

More IBM Robotic Process Automation (RPA) Cons →

Pricing and Cost Advice
  • "I can't speak to pricing. It's a contract signed by upper management."
  • "We are on an annual contract to use the solution."
  • "My client is using RPA Express, which is available for them to use free of charge."
  • "One upgrade took a year to do, from the first server being built to the last bot being migrated. This was because we had to migrate all our existing bots. This is the same process and time frame that we are expecting towards the upcoming upgrade. I will end up spending half a million dollars to do an upgrade."
  • "The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."
  • "As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive."
  • "We have a good deal from WorkFusion. We have an unlimited global licensing deal with WorkFusion. For us, it is a no-worry solution. We can go ahead and use it as much as possible anywhere we need it. If WorkFusion has a different kind of a deal for licensing with others, then their business decisions need to be evaluated based on that."
  • "The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."
  • More WorkFusion Pricing and Cost Advice →

  • "My only suggestion in terms of pricing is very generic and that is to consider that as much as RPA saves cost and does automation, please get a realistic estimation done on whether you are really achieving any ROI over your investment with RPA."
  • "It is one of the most affordable RPA solutions, and as for licensing, they offer a community edition that greatly helps anyone who aspires to learn about the product before buying the enterprise solution."
  • "The price of this product is good."
  • "I don't deal have cost specifics but I can say it is a tool that provides value for the money."
  • "Pricing is affordable and I would recommend beginning with the Starter Package."
  • "The pricing and licensing are definitely moderate to costly but easily recoverable by achieving ROI quickly."
  • "Automation Anywhere is flexible in terms of costing and licensing."
  • "From my experience, I can say that the initial setup cost is easily recovered over a period of time once the bots start running in production."
  • More Automation Anywhere (AA) Pricing and Cost Advice →

  • "IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."
  • "The license is paid annually."
  • More IBM Robotic Process Automation (RPA) Pricing and Cost Advice →

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    Answers from the Community
    Walter Sitoe
    Daniel Robus - PeerSpot reviewerDaniel Robus
    Real User

    My question to you would be - Why are you mixing the two vendors? Do you have licenses for both and are trying to maximize investment? 


    If you have IBM automation you probably have other IBM technology - let the IBM automation run on that as its integration is a little more complicated than UiPath and may cost you time in execution. 


    If you have both IBM and UiPath then I would use UiPath for any areas that are not integral to the IBM technology or systems. 


    I would need to know a little more about your strategy before giving a definitive answer to your question but all 3 are good technical foundations depending on the scenario.

    Willem De Jongh - PeerSpot reviewerWillem De Jongh
    User

    RPA technology has been in the market for quite some time now. Benefits are quite common for all platforms. Every day a new platform is being introduced. You should check whether you want to automate the simple process(es), that does not consume 100% of an agent to execute, or you want to automate a complex End-to-End process, how many departments are involved, business/IT systems and data source needs to be accessed. For example the difference between a Question/Answer chatbot or a Cognitive bot that understands human language and access any corporate systems to solve the issue of the requester autonomously.


    Can you start really small, through a consumption model, or implement the full-blown system at once with lots of idle time of the agent while developing the processes to be automated. Many times the required infrastructure can be costly when growing the implementation.


    How are the processes implemented, how much can be done drag&drop and how much needs complex scripting. Ease of maintenance in the long term. What are the standard technologies that are available? Does it include ETL, AI/ML, API, or OCR as standard, optional or integrated with as part of the platform?


    Many technical and business factors come into play and should be reviewed before even looking at a platform.

    Celestine - PeerSpot reviewerCelestine
    Real User

    If you are looking at a high level, IBM’s digital business automation looks like something that will work well for IBM products with pre-built integration packages. On the other hand, Automation Anywhere or UiPath also offers automation that support multiple technology. If you are looking for any specific guidance having technology in the center, I will be able to add some more view points. Fundamentally all the leading RPA products do not differentiate themselves much as of now in terms of capabilities. In licensing models products come up with variations. 

    Yasser - PeerSpot reviewerYasser
    Real User

    You don't need anything else to use besides UiPath. 


    The platform covers every area and you'll have the full capabilities to do whatever you need. I think you just need more guidance on achieving the full power of UiPath. 


    Good luck!

    Jack Frano - PeerSpot reviewerJack Frano
    Reseller

    Although I've worked with UiPath (not Automation Anywhere), my experience is now solely with AutoMate from Help Systems. 


    I would recommend aligning IBM's digital business automation with Robotic Process Automation and how it works. It seems to be a very different tool from RPA. If programming is required in the use of IBM's digital business automation go with RPA.  

    Questions from the Community
    Top Answer:The cognitive features of this solution are good.
    Top Answer:The solution is not user-friendly, this is something they should improve.
    Top Answer:It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very… more »
    Top Answer:From my experience using AA tool, it depends on the applications that you want to automate, because there some… more »
    Top Answer:It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
    Top Answer:IBM Robotic Process Automation is very easy to use.
    Top Answer:Stability could be better. It also gets difficult with every new version of Java or every new version of Windows.
    Top Answer:We use RPA to test mainframe solutions because they never change.
    Comparisons
    Also Known As
    Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
    IBM RPA
    Learn More
    Overview

    WorkFusion is the leading provider of Intelligent Automation solutions for Fortune 500 enterprises, banks, insurance, and financial services companies. Our AI-enabled Digital Workers augment traditional teams by performing highly skilled and decision-centric work in operations areas including customer service and onboarding, account opening and identify verification, anti–money laundering programs, and other document-intensive compliance activities. The WorkFusion Digital Workforce continually learns on the job through regular “human-in-the-loop” interactions with co-workers. Further, the WorkFusion Network, a powerful AI cloud nexus, provides shared insights, new skills, and knowledge crowdsourced from the ongoing experience of workers in multiple environments. Teams can hire our pre-configured and customizable Digital Workers or choose to build their own using the company’s AI toolsets. WorkFusion enables enterprises to increase workforce capacity, enhance customer satisfaction and ensure ongoing compliance.

    Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with intelligent software bots – AI-powered digital workers that perform repetitive and manual tasks, resulting in dramatic productivity gains, optimized customer experience and more engaged employees. The company offers the world’s only cloud-native and web-based automation platform combining RPA, artificial intelligence, machine learning and analytics, yielding significantly lower TCO, higher security, and faster scalability than legacy monolithic platforms. Its Bot Store is the world's first and largest marketplace with more than 1,200 pre-built, intelligent automation solutions. Automation Anywhere has deployed over 2.8 million bots to support some of the world’s largest enterprises across all industries in more than 90 countries. 

    For additional information, visit www.automationanywhere.com.

    IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.

    Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.

    Offer
    Learn more about WorkFusion
    Learn more about Automation Anywhere (AA)
    Learn more about IBM Robotic Process Automation (RPA)
    Sample Customers
    Deutsche Bank, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial
    Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
    The Hanover Insurance Group
    Top Industries
    REVIEWERS
    Financial Services Firm50%
    Computer Software Company22%
    Manufacturing Company6%
    Recreational Facilities/Services Company6%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider18%
    Financial Services Firm12%
    Manufacturing Company5%
    REVIEWERS
    Computer Software Company31%
    Financial Services Firm23%
    Manufacturing Company11%
    Pharma/Biotech Company7%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider16%
    Financial Services Firm8%
    Energy/Utilities Company7%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Comms Service Provider23%
    Financial Services Firm9%
    Government7%
    Company Size
    REVIEWERS
    Small Business33%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    REVIEWERS
    Small Business12%
    Midsize Enterprise9%
    Large Enterprise79%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise16%
    Large Enterprise68%
    REVIEWERS
    Small Business36%
    Midsize Enterprise7%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise17%
    Large Enterprise62%
    Buyer's Guide
    Automation Anywhere (AA) vs. IBM Robotic Process Automation (RPA)
    July 2022
    Find out what your peers are saying about Automation Anywhere (AA) vs. IBM Robotic Process Automation (RPA) and other solutions. Updated: July 2022.
    619,967 professionals have used our research since 2012.

    Automation Anywhere (AA) is ranked 2nd in Robotic Process Automation (RPA) with 150 reviews while IBM Robotic Process Automation (RPA) is ranked 9th in Robotic Process Automation (RPA) with 6 reviews. Automation Anywhere (AA) is rated 9.0, while IBM Robotic Process Automation (RPA) is rated 8.6. The top reviewer of Automation Anywhere (AA) writes "While the platform is feature-rich and easy to use, it is the skill of the coder that determines how well the platform is leveraged". On the other hand, the top reviewer of IBM Robotic Process Automation (RPA) writes "Once you have automated a business process it offers a readily available workflow ". Automation Anywhere (AA) is most compared with Microsoft Power Automate, UiPath, Blue Prism, Pega Robotic Process Automation and Selenium HQ, whereas IBM Robotic Process Automation (RPA) is most compared with UiPath, Microsoft Power Automate, Blue Prism, IBM Datacap and Pega Robotic Process Automation. See our Automation Anywhere (AA) vs. IBM Robotic Process Automation (RPA) report.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.