Automation Anywhere (AA) vs IBM Robotic Process Automation (RPA) comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Automation Anywhere (AA) and IBM Robotic Process Automation (RPA) based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Automation Anywhere (AA) vs. IBM Robotic Process Automation (RPA) Report (Updated: May 2023).
708,544 professionals have used our research since 2012.
Q&A Highlights
Question: IBM digital business automation with UiPath vs IBM RPA with Automation Anywhere?
Answer: Sincerely we are just using UiPath, I haven't tryied Automation Anywhere however I've heard it's easy to use too.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"The technical support has been good in my experience. However, you need to use the latest version to get the right level of support. If it is an end-of-life version, you might not get support from Automation Anywhere.""The most valuable feature is the task bots because we found that cognitive functionality can be improvised.""It is an easy product. It is easier and less complex than any other RPA tool in the market. It is a popular product.""This RPA software has good scalability and stability, is easy to understand and easy to use, even for users who have no experience with automation software.""The ease of use of getting started is probably the big thing. They had a lot of references that we were able to check. It is a well-known player, and being able to get up and running quickly was the big thing.""It is easy to use. It helps to reduce your man-hours and manual effort.""This RPA solution really stands out because of its functionality, scalability, and stability. It also offers very good technical support, and is always innovating with new features that speak to various operational use cases.""The most valuable feature is the SAP application and the DLLs that Automation Anywhere provides. These DLLs help automate the SAP application."

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"We can connect with different database types, and they have included a different package for a terminal connection to, for example, AS400. When it comes to UI development, it's not using the drivers or anything. It's not a selector-based development like UiPath.""It's user-friendly; even non-technical people can program bots using drag-and-drop functionalities.""The solution is scalability.""IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being.""The solution’s performance is good.""The feature I found most valuable is the TCO."

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"Integrations should be included with the analytics platforms and third-party SAP, enterprise-level applications, as well as if there are any built-in connectors where you can connect with the ERPs to automate the required teams.""Automation Anywhere can improve by implementing a Citrix environment and increasing the stability of tools, such as IQ bot.""The initial implementation of Automation Anywhere regarding the elastic search and database set connection can be a little difficult. However, I am skilled enough to get through it. There were some balancing issues that my other team members had to manage. They are having difficulty in balancing when I checked the architecture properly. We determined later that there was no need for a load balance to be done on the servers. We didn't do any load balancing and then the elastic search was not done.""One area for improvement in Automation Anywhere (AA) is its monitoring system. It's not that good. Both scalability and stability are also areas for improvement in the tool.""The initial setup is difficult because Automation Anywhere does not have a GitHub integration. They need to build a patch for that.""The analytical dashboard in the Control Room could use some improvement.""Excel automation or the activities for Excel is an area of improvement.""Migration is probably our biggest challenge. When we were trying to do the migration to the new version, it was a little bit painful. We didn't have that many bots, and I can't imagine the level of effort that some of the bigger customers have to put in for that. The product is stable, but moving from one release to the other was the issue."

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"The product's document readers must be improved to capture the data well.""The scalability of the solution can be challenging.""We can use its inbuilt activities, and it's a complete package, but just like ElectroNeek, a limitation is that we have to depend on its inbuilt activities. We can't include our own activities or we can't introduce other activities.""I would like to improve the efficiency of this solution and the Surface Level Agreement.""IBM Robotic Process Automation should be more stable.""We would like a decreased need for customer support."

More IBM Robotic Process Automation (RPA) Cons →

Pricing and Cost Advice
  • "The price of Automation Anywhere is a little higher than some of the competition, such as UiPath. However, depending on the use case and other factors we are able to receive some discounts."
  • "There is an annual subscription for Automation Anywhere."
  • "We're paying a monthly subscription fee for the bot and for services. There are no additional costs beyond the standard licensing fee."
  • "Subscription for Automation Anywhere (AA) is paid yearly."
  • "There is an annual license to use the solution."
  • "We're on a license package with Automation Anywhere (AA), paid yearly. What would be better is for them to have different packages for different types of organization."
  • "Its price is competitive with all other products in the market."
  • "Licensing for Automation Anywhere (AA) is paid on a yearly basis. Out of all the RPA tools, it has the most value for money, e.g. what you pay is what you get."
  • More Automation Anywhere (AA) Pricing and Cost Advice →

  • "The license is paid annually."
  • "The product has a yearly licensing fee."
  • More IBM Robotic Process Automation (RPA) Pricing and Cost Advice →

    Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.
    708,544 professionals have used our research since 2012.
    Answers from the Community
    Walter Sitoe
    Daniel Robus - PeerSpot reviewerDaniel Robus
    Real User

    My question to you would be - Why are you mixing the two vendors? Do you have licenses for both and are trying to maximize investment? 

    If you have IBM automation you probably have other IBM technology - let the IBM automation run on that as its integration is a little more complicated than UiPath and may cost you time in execution. 

    If you have both IBM and UiPath then I would use UiPath for any areas that are not integral to the IBM technology or systems. 

    I would need to know a little more about your strategy before giving a definitive answer to your question but all 3 are good technical foundations depending on the scenario.

    Willem De Jongh - PeerSpot reviewerWillem De Jongh

    RPA technology has been in the market for quite some time now. Benefits are quite common for all platforms. Every day a new platform is being introduced. You should check whether you want to automate the simple process(es), that does not consume 100% of an agent to execute, or you want to automate a complex End-to-End process, how many departments are involved, business/IT systems and data source needs to be accessed. For example the difference between a Question/Answer chatbot or a Cognitive bot that understands human language and access any corporate systems to solve the issue of the requester autonomously.

    Can you start really small, through a consumption model, or implement the full-blown system at once with lots of idle time of the agent while developing the processes to be automated. Many times the required infrastructure can be costly when growing the implementation.

    How are the processes implemented, how much can be done drag&drop and how much needs complex scripting. Ease of maintenance in the long term. What are the standard technologies that are available? Does it include ETL, AI/ML, API, or OCR as standard, optional or integrated with as part of the platform?

    Many technical and business factors come into play and should be reviewed before even looking at a platform.

    Celestine - PeerSpot reviewerCelestine
    Real User

    If you are looking at a high level, IBM’s digital business automation looks like something that will work well for IBM products with pre-built integration packages. On the other hand, Automation Anywhere or UiPath also offers automation that support multiple technology. If you are looking for any specific guidance having technology in the center, I will be able to add some more view points. Fundamentally all the leading RPA products do not differentiate themselves much as of now in terms of capabilities. In licensing models products come up with variations. 

    Yasser - PeerSpot reviewerYasser
    Real User

    You don't need anything else to use besides UiPath. 

    The platform covers every area and you'll have the full capabilities to do whatever you need. I think you just need more guidance on achieving the full power of UiPath. 

    Good luck!

    Jack Frano - PeerSpot reviewerJack Frano

    Although I've worked with UiPath (not Automation Anywhere), my experience is now solely with AutoMate from Help Systems. 

    I would recommend aligning IBM's digital business automation with Robotic Process Automation and how it works. It seems to be a very different tool from RPA. If programming is required in the use of IBM's digital business automation go with RPA.  

    Questions from the Community
    Top Answer:It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team that… more »
    Top Answer:From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applications… more »
    Top Answer:It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
    Top Answer:It's user-friendly; even non-technical people can program bots using drag-and-drop functionalities.
    Top Answer:There are a few areas that could use improvement. Firstly, the cost of IBM RPA is high, especially here in Brazil. Additionally, it requires a good understanding of the technology to apply it… more »
    Top Answer:I used it in 2018 in a company that specialized in medical services. They used it for accounting and payments.
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    Also Known As
    Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
    Learn More

    Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with intelligent software bots – AI-powered digital workers that perform repetitive and manual tasks, resulting in dramatic productivity gains, optimized customer experience and more engaged employees. The company offers the world’s only cloud-native and web-based automation platform combining RPA, artificial intelligence, machine learning and analytics, yielding significantly lower TCO, higher security, and faster scalability than legacy monolithic platforms. Its Bot Store is the world's first and largest marketplace with more than 1,200 pre-built, intelligent automation solutions. Automation Anywhere has deployed over 2.8 million bots to support some of the world’s largest enterprises across all industries in more than 90 countries. 

    For additional information, visit

    IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.

    Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.

    Learn more about Automation Anywhere (AA)
    Learn more about IBM Robotic Process Automation (RPA)
    Sample Customers
    Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
    The Hanover Insurance Group
    Top Industries
    Computer Software Company32%
    Financial Services Firm23%
    Manufacturing Company11%
    Pharma/Biotech Company7%
    Computer Software Company16%
    Financial Services Firm12%
    Manufacturing Company8%
    Energy/Utilities Company7%
    Computer Software Company38%
    Financial Services Firm13%
    Pharma/Biotech Company13%
    Comms Service Provider13%
    Computer Software Company18%
    Financial Services Firm11%
    Comms Service Provider10%
    Company Size
    Small Business13%
    Midsize Enterprise9%
    Large Enterprise78%
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise69%
    Small Business33%
    Midsize Enterprise11%
    Large Enterprise56%
    Small Business22%
    Midsize Enterprise17%
    Large Enterprise61%
    Buyer's Guide
    Automation Anywhere (AA) vs. IBM Robotic Process Automation (RPA)
    May 2023
    Find out what your peers are saying about Automation Anywhere (AA) vs. IBM Robotic Process Automation (RPA) and other solutions. Updated: May 2023.
    708,544 professionals have used our research since 2012.

    Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 25 reviews while IBM Robotic Process Automation (RPA) is ranked 10th in Robotic Process Automation (RPA) with 6 reviews. Automation Anywhere (AA) is rated 7.8, while IBM Robotic Process Automation (RPA) is rated 8.4. The top reviewer of Automation Anywhere (AA) writes "Being able to get up and running quickly is the big thing, but migration is probably our biggest challenge". On the other hand, the top reviewer of IBM Robotic Process Automation (RPA) writes "We can connect to different databases and use inbuilt activities, but we can't include our own activities". Automation Anywhere (AA) is most compared with Microsoft Power Automate, UiPath, Blue Prism, Tricentis Tosca and AutomationEdge, whereas IBM Robotic Process Automation (RPA) is most compared with UiPath, Microsoft Power Automate, Blue Prism, IBM Datacap and ABBYY Vantage. See our Automation Anywhere (AA) vs. IBM Robotic Process Automation (RPA) report.

    See our list of best Robotic Process Automation (RPA) vendors.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.