We performed a comparison between Auth0, Okta Workforce Identity, and Symantec Siteminder based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Auth0, Okta and others in Access Management."It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users."
"I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions)."
"It supports identity federation, FSO and multi-tenancy."
"The most valuable feature is interface application integration, but we haven't fully used it yet. We'll need it in the future for a few potential clients."
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."
"The most valuable feature is that it is simple to integrate, irrespective of your codebase."
"The valuable features are that it is extremely secure and that it's developer-friendly."
"I like the tool's workflows, which is user-friendly. It can integrate with different applications. I particularly like that users are delighted to access their applications without the hassle of entering their username and password each time. It truly enhances user-friendliness."
"The most valuable features are ease of operation and visibility."
"The initial setup is easy."
"It's reliable and it does what it is advertised to do."
"Enabled MFA to access federated applications as well as increased user satisfaction through improved provisioning times and more reliable processes."
"Workforce Identity's best features include its user-friendliness and easy setup."
"The initial setup of Okta Workforce Identity is straightforward. I was able to get an environment ready within half a day."
"This solution has a lot of capabilities and features."
"It's quite scalable."
"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."
"As our identity model continues to mature, probably the Federation is most valueable."
"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"You can quickly deploy the entire product with a basic config within couple of hours."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"The single sign-on is the solution's most valuable feature"
"I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token."
"The product support for multi-tenancy could be improved."
"There could be easy integration with IoT devices for the product."
"The Management API could be improved so it's easier to get user information."
"This is a costly solution and the price of it should be reduced."
"The price modelling is a bit confusing on the site and can be costly."
"The tool's price should be improved."
"There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."
"The solution should have greater on-premises availability, not just cloud and more package customization in its processing."
"A room for improvement in Okta Workforce Identity is its price. It could be cheaper. The biggest benefit of the solution is that everything works securely without extra steps, so you're saving on your workforce's time and effort because your applications work smoothly and securely, but you'd need to pay some amount of money for that. Another area that could be improved, though not necessarily regarding Okta Workforce Identity, is the SSO applications because so many of the source applications charge extra money to put the SSO to work, which means you have to buy a more expensive license. Nowadays, SSO is a mainstream functionality and it should be out-of-the-box in those applications because it's so easy to set up."
"The pricing could be improved."
"Support could be a bit faster."
"SSO and MFA for improved end-user experience, and protection against password spray attacks, account password self-service."
"Therefore, if you have 10 million users, that's almost 100 million, so it is costly."
"It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it."
"You can't hide the device when you're checking logs."
"We're currently unable to find information about if the solution can do a full implementation with SQL. Some better and more accessible documentation for new users or those curious about the product would be helpful."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"Some of the new protocols, like OAuth 2.0, could be improved."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"I'd like to see a rework of the user directory configuration."
