We compared Auth0 and Microsoft Entra ID based on our user's reviews in several parameters.
Auth0 stands out for its robust security measures, customizable authentication options, and extensive support for various platforms. Users appreciate its comprehensive documentation and responsive customer service. In comparison, Microsoft Entra ID is valued for its user-friendly interface, efficient authentication process, and seamless integration. Customers praise its exceptional customer service and support. Auth0 users suggest improvements in UI and scalability, while Microsoft Entra ID users seek enhancements in UI design, usability, customization options, and security features.
Features: Auth0's valuable features include easy integration, robust security measures, seamless single sign-on, and customizable authentication. Users appreciate its scalability, platform support, documentation, and customer support. Microsoft Entra ID offers a user-friendly interface, efficient authentication, seamless integration, and easy navigation. Users appreciate its reliability and convenience across platforms.
Pricing and ROI: Auth0's setup cost is deemed fairly priced, with a simple and straightforward setup process. Additionally, users appreciate the flexibility and clarity of Auth0's licensing options. On the other hand, Microsoft Entra ID's pricing is seen as affordable and competitive. Users find the setup process to be efficient and hassle-free, and appreciate the flexibility and options available for licensing. Overall, both products have positive user feedback regarding pricing, setup cost, and licensing., Auth0's ROI is attributed to its reliability, integration, and secure authentication. Users value its ease of implementation and time-saving features. Microsoft Entra ID focuses on cost savings, efficiency, process streamlining, and productivity improvement.
Room for Improvement: Auth0 could benefit from improving its user interface design and making it more intuitive. Better documentation and clearer instructions are needed for setup and integration processes. In contrast, Microsoft Entra ID requires enhancements in user interface design, optimization for different devices, usability, sign-up process simplification, customization options, and advanced security features.
Deployment and customer support: The user reviews indicate that the time required for implementing a new tech solution with Auth0 can vary, ranging from three months for deployment to a week for setup. In contrast, users of Microsoft Entra ID reported spending three months on deployment and an additional week on setup, or just a week for both deployment and setup. The specific circumstances and context should be taken into account when evaluating the duration required for establishing a new tech solution., Customers who have used Auth0 have commended its customer service team for their prompt and helpful assistance. On the other hand, Microsoft Entra ID's customer service has been praised for being exceptional, efficient, and reliable, with users appreciating the effective communication and seamless problem resolution.
The summary above is based on 101 interviews we conducted recently with Auth0 and Microsoft Entra ID users. To access the review's full transcripts, download our report.
"The most valuable feature of the product is scalability."
"I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions)."
"It has a lot of customization and out-of-the-box features."
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"It has improved our organization by providing login authentication for a mobile app."
"The most valuable feature is interface application integration, but we haven't fully used it yet. We'll need it in the future for a few potential clients."
"It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users."
"The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."
"The most valuable feature is the single sign-on, which allows any application that is SAML or OAuth compatible to use Azure as an identity provider for seamless sign-in."
"Coming from a traditional on-premises Active Directory infrastructure, it is purely a SaaS platform. It is global. It is evergreen. It is always evolving. It is core to the Microsoft Ecosystem."
"With Azure Conditional Access you can specify network locations where you want some of the services in the organization to be available to users, and where you don't want users to have access."
"Its ability to provide secure connections to people at all locations is the most valuable. It is mostly used by enterprises."
"Azure Active Directory provides us with identity-based authentication, which secures access at the user level and also integrates with conditional access policies and multi-factor authentication helping to increase the identity security for that person. So, the hacking and leaking of passwords is a secondary problem because you will not authenticate a person with one factor. There is a second factor of authentication available to increase the security premise for your company."
"Using [Azure AD's] passwordless technology, you're not even using a password anymore. You're basically just creating a logon request without actually sending or typing or storing the password. This is awesome for any user, regardless of whether you're a factory worker or a CFO. It's secure and super-simple."
"The most valuable feature of Azure AD is its ability to connect with services outside of Microsoft, although documentation is necessary to properly implement these connections."
"The performance is good."
"There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."
"The price modelling is a bit confusing on the site and can be costly."
"This is a costly solution and the price of it should be reduced."
"When they introduced the Organizations feature they did support different login screens per organization. However, they introduced a dependency between this feature and another called the New Universal Login Experience. The New Experience is a more lightweight login screen, but it is much less customizable. For example, today, we are able to fully customize our login screen and even control the background image according to the time of day. We have code to do that. But we are not able to write code anymore in the New Experience."
"The product support for multi-tenancy could be improved."
"The Management API could be improved so it's easier to get user information."
"The product could use a more flexible administration structure"
"The tool's price should be improved."
"I would like to be able to authenticate Wi-Fi users using the Azure ID"
"I want to see more features to improve security, such as integrated user behavior analysis."
"Though the installation was seamless, it took longer than expected to be completed."
"I would like to see improvements made when it comes to viewing audit logs, sign-in logs, and resource tags."
"Transitioning to the cloud is very difficult. They need the training to make it easier."
"Its price should be improved. It is very expensive for Turkish people."
"They can improve how people manage their accounts. They can simplify and provide more information about adding or updating a phone number or email id in the MSA account. A lot of time users do get confused about where to go. For example, if I've changed my mobile number, where do I go and change my mobile number in the MSA account? A lot of time, employees think if they change the phone number in the HR database, it'll automatically get changed on the MSA account, which is not the case. Microsoft can simplify that and add these questions in the FAQ documents as well."
"I would rate it an eight out of ten. The price plays a factor in the rating."
Auth0 is ranked 3rd in Single Sign-On (SSO) with 14 reviews while Microsoft Entra ID is ranked 1st in Single Sign-On (SSO) with 190 reviews. Auth0 is rated 8.2, while Microsoft Entra ID is rated 8.6. The top reviewer of Auth0 writes "Has good documentation but improvement is needed in MFA and application configurations ". On the other hand, the top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". Auth0 is most compared with Amazon Cognito, Frontegg, Cloudflare Access, ForgeRock and Okta Workforce Identity, whereas Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Yubico YubiKey and Okta Workforce Identity. See our Auth0 vs. Microsoft Entra ID report.
See our list of best Single Sign-On (SSO) vendors and best Access Management vendors.
We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
