Auth0 Reviews

Name: Auth0
Brand: Auth0
Rating: 4.2 (18 reviews)

Vendor: Auth0

4.2 out of 5

18 reviews
88% willing to recommend

1,271 followers

Start review

What is Auth0?

Auth0 is a comprehensive identity management solution that securely authenticates and authorizes users on different platforms and applications. It offers seamless integration, easy configuration, and reliable performance for managing identity and access. Users appreciate its flexibility, scalability, and support for multi-factor authentication.

Get the Auth0 Buyer's Guide and find out what your peers are saying about Auth0, Microsoft Entra ID, Okta Workforce Identity and more!

Auth0 is the #1 ranked solution in top Customer Identity and Access Management (CIAM) solutions, #4 ranked solution in top Access Management solutions, and #5 ranked solution in top Single Sign-On (SSO) solutions. PeerSpot users give Auth0 an average rating of 8.4 out of 10. Auth0 is most commonly compared to Microsoft Entra ID: Auth0 vs Microsoft Entra ID. Auth0 is popular among the large enterprise segment, accounting for 56% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Helped 849,686 peers since 2012

Featured Auth0 reviews

Serge Wautier

CTO at Lambda-X Ophthalmics

Auth0 is used as an identity provider for our new SaaS platform to manage the identity of users Auth0 is cost-effective because it provides all the features we need, and it was very easy to integrate into our platform. The documentation is comprehensive, and their support team is highly helpful.…

Read full review

Erik Aceiro

Solutions Architect III at Raizen

Today we use home basic authentication and authorization, and we would like to move away from cloud and use some kind of IDP to improve authentication and authorization for our customers. So, for example, we can use the social logging feature in Auth0 to improve the customer experience. The price modelling is a bit confusing on the site and can be costly. So if you use one measure like active user format, you need to talk to the support from Auth0 to check the price.

Read full review

Anees Shoukat

Full Stack PHP/Python AWS Developer at Binary Port

We use the solution for API security and management. We implement our solution with almost ten to fifteen vendors' APIs, like Salesforce and HubSpot. It involves generating leads, invites, adding contacts, and opportunities, mostly challenging with Salesforce integration due to limited…

Read full review

Auth0 mindshare

Product category:

As of May 2025, the mindshare of Auth0 in the Single Sign-On (SSO) category stands at 9.1%, down from 10.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Single Sign-On (SSO)

PeerResearch reports based on Auth0 reviews

Type	Title	Date
Category	Single Sign-On (SSO)	May 1, 2025	Download
Product	Reviews, tips, and advice from real users	May 1, 2025	Download
Comparison	Auth0 vs Microsoft Entra ID	May 1, 2025	Download
Comparison	Auth0 vs Cisco Duo	May 1, 2025	Download
Comparison	Auth0 vs Okta Workforce Identity	May 1, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Entra ID	4.3	27.2%	95%	226 interviews Add to research
Okta Workforce Identity	4.3	11.4%	94%	65 interviews Add to research

Valuable Features

Auth0 excels in social media integration, ease of integration, and compliance. It offers flexible architecture, strong security, and excellent documentation and SDKs. Customizability allows users to tailor their authentication experience, while multi-factor authentication and scalability enhance security and performance. With built-in integrations like Zendesk and SAML support, Auth0 supports enterprise needs, enabling organizations to manage customers effectively. Its interface facilitates seamless integration with existing systems and supports customization for diverse organizational requirements.

"Auth0 has the best support ever."
"The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform."
"The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform."

Room for Improvement

Auth0's documentation could be enhanced, especially in advanced machine-to-machine authentication flow. Authorization features lack flexibility and organizations feature is limited by customization constraints. Multi-tenancy support needs enhancement and improved administration model would be beneficial. Pricing is a common concern, seen as high and complex, with calls for a reduction. The Management API needs ease of use and better integration features. Additionally, access to user profile details should be standard.

"The pricing should be lower. A reduction of 20-25% would be great."
"I find it surprising that there is no access to a standard user profile."
"I find it surprising that there is no access to a standard user profile."

ROI

Auth0 users noted a 300% return on investment. They find it advantageous, especially for standardizing authentication processes and reducing customer support tickets. Auth0 frees teams from managing email servers. Although transitioning from startup to enterprise can increase costs, many feel the benefits outweigh the downsides. Significant time savings in development and maintenance are highlighted. Security and efficiency are also enhanced by utilizing Auth0’s capabilities instead of building in-house.

Pricing

Auth0's pricing for enterprise users reveals mixed experiences. Some find the pricing clear and cost-effective, highlighting the cost-saving benefits compared to building an internal solution. Others describe it as confusing and aggressive, with high costs for essential features like SAML integration. Prices vary by tier, starting at $1,500 per month. While some consider Auth0 inexpensive compared to alternatives, others note the additional cost for multifactor authentication and technical support impacts overall value perception.

"The tool is cheaper compared to competing solutions. Those alternatives tended to be more expensive. Consequently, Okta purchased it because it was considerably cheaper. The solution even offered some free services while still providing excellent functionality."
"It is a relatively inexpensive product in the industry."
"There are different price levels: B2B, B2C, and enterprise.The basic plan is about $1,500 per month."

Popular Use Cases

Auth0 is primarily used for customer authentication, business-to-business connections, and API security in multi-cloud environments. Organizations utilize it to implement Single Sign-On, identity federation, FSO, and multi-tenancy features across cloud platforms like AWS, Azure, and GCP. Auth0's pre-built functionalities aid developers in building seamless log-in and sign-up experiences without using internal resources, supporting user and role management, and identity management for SaaS platforms. It also integrates with APIs from vendors such as Salesforce and HubSpot.

Service and Support

Auth0's customer service and support are highly rated, with quick, satisfactory responses and knowledgeable engineers. Users appreciate the premium support quality, quick reply times, and productive interactions despite some turnover in support staff. Community support is strong, offering extensive forums and documentation. Enterprise users favor the service, with high satisfaction scores, while starter package users find it slightly less responsive. Overall, Auth0's support is regarded as highly beneficial for user needs and problem resolution.

Deployment

Auth0's initial setup is praised as very user-friendly and efficient. Many users found it only took a few hours to days, depending on complexity. Sample code and automation facilitate the process. Users appreciate the ease of integration with existing applications, fast migration from other systems, and well-documented resources. While some required expert help or had complex needs, most found setup straightforward, leveraging the cloud or consulting services for seamless deployment and operation.

Scalability

Auth0 is highly scalable, allowing companies to handle increased numbers of users effectively. It adapts to user variations and scales well for many businesses. Some experienced minor scalability issues, particularly with infrastructure for on-premise setups, but support was responsive. For those with large or small user bases, it performs efficiently without major concerns. Pricing correlates with user numbers, and its adaptability makes it suitable for various organizational needs.

Stability

Users report that Auth0 is stable, with no significant issues observed in integration, testing, or performance. Many rate stability highly, some as perfect. Only one major production outage was noted in three years, indicating very good availability. Analysis of documentation and support also supports a high stability ranking, with several users scoring it at nine or ten out of ten. Overall, Auth0 demonstrates dependable performance and high availability in practical applications.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Auth0 Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

11%

Comms Service Provider

Manufacturing Company

Healthcare Company

Retailer

Educational Organization

University

Media Company

Government

Energy/Utilities Company

Construction Company

Insurance Company

Real Estate/Law Firm

Non Profit

Hospitality Company

Outsourcing Company

Transportation Company

Performing Arts

Wholesaler/Distributor

Logistics Company

Legal Firm

Consumer Goods Company

Recreational Facilities/Services Company

Marketing Services Firm

Pharma/Biotech Company

Leisure / Travel Company

Compare Auth0 with alternative products

Learn more about Auth0

With robust documentation and excellent customer service, Auth0 enables developers to efficiently implement authentication and authorization processes. Its valuable features include easy integration, robust security, seamless single sign-on, and customizable authentication options. Auth0 also enhances organizational operations and productivity by streamlining processes, improving collaboration and communication, reducing errors, and facilitating seamless integration with existing systems.

Auth0 customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota