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Auth0 Platform vs UserLock comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Auth0 Platform
Ranking in Access Management
3rd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Single Sign-On (SSO) (4th), Customer Identity and Access Management (CIAM) (2nd), AI IT Support (2nd)
UserLock
Ranking in Access Management
32nd
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Authentication Systems (30th)
 

Mindshare comparison

As of August 2026, in the Access Management category, the mindshare of Auth0 Platform is 6.2%, down from 8.6% compared to the previous year. The mindshare of UserLock is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
Auth0 Platform6.2%
UserLock1.1%
Other92.7%
Access Management
 

Featured Reviews

reviewer2805510 - PeerSpot reviewer
Partner Account Manager at a wholesaler/distributor with 51-200 employees
Identity workflows have transformed how we secure logins and manage user access daily
There are different elements to the best features Auth0 Platform offers, and I have touched on them, particularly the ability to help applications authenticate and authorize their users and manage their identities. A big point is identity federation, allowing connections across multiple identity providers, enabling users to log in using existing accounts due to databases and enterprise identity systems. A strong security feature is provided, particularly with their MFA, multi-factor authentication, which includes bot detection and brute-force protection, along with breached password detection, which is really good as an added extra. Auth0 Platform has positively impacted our organization, particularly in terms of usability. While we are not selling it directly, I find the platform easy to use for authenticating different users. Our own services team handles the implementation, so I cannot comment on the ease of that process. However, whenever we have had contracts and bids to roll out services, it has been really easy. We have seen improved security due to the implementation of Auth0 Platform. User management, such as creating and deleting users, is all about enhancing the user experience, which is massive. We assist with password resets and account linking. The time to implement is shorter, and we maintain a consistent user experience with a secure login flow, benefiting from a faster implementation due to the universal login, providing a hosted login page customizable by developers.
Bill H. - PeerSpot reviewer
Information Technology at City Of Keizer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The valuable features are that it is extremely secure and that it's developer-friendly."
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."
"With multi-tenant integrations, I found Auth0 Platform to be one of the most seamless integrations I have ever done."
"Auth0 Platform's best features include automating the entire login stream in a secure way, providing storage for user credentials, offering a robust password reset facility that users can use by themselves without involving any of my support personnel, and providing a log of all user interactions in terms of logins, logouts, and password resets."
"When comparing Auth0 Platform with Azure, you have to do a lot of things yourself if you want it to work and look and feel in a certain way, but with Auth0 Platform, that comes more out of the box."
"Auth0 Platform has positively impacted my organization mainly by improving our developer velocity, which is basically the biggest one."
"Thanks to Auth0 Platform, we are ISO 27001 certified."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"UserLock was pretty easy to set up and simple to use, and the documentation covered everything."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"It is affordable, integrates easily with Active Directory, and is simple to install and maintain."
 

Cons

"There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."
"Auth0 support engineer could have been more descriptive on the infra needs for the on-premise installation."
"As your user base grows, Auth0 Platform pricing can become a concern in an enterprise context."
"In my previous experience a couple of months ago, I checked and the permissions assigned to the user were not working, but then I had to update it by going to its company and then providing the particular permissions."
"There are indeed areas where the product could improve. For instance, Okta offers various application configurations, enabling access management, which the tool could consider implementing."
"Even now, it is a pain to back up to an offline location or it is hard to back up everything to your own data center or your own location."
"Pricing would be one thing that keeps pushing businesses away."
"Our experience with customer service has been a mixed bag."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
 

Pricing and Cost Advice

"I am pretty happy with the pricing model of Auth0. It is very clear for me. Considering our scale, the features that we are using, and additional features that we bought, we still find it great. If you split the costs for the whole year and calculate the number of people you needed to hire, it always comes out to be much lesser than what we would have spent on building our own solution."
"The tool is cheaper compared to competing solutions. Those alternatives tended to be more expensive. Consequently, Okta purchased it because it was considerably cheaper. The solution even offered some free services while still providing excellent functionality."
"It is a relatively inexpensive product in the industry."
"Pricing of Auth0 is a pain point. Their pricing model is very confusing, at least for an enterprise. I don't like their pricing model. I think it's too aggressive. It's not very cheap for a service that only does authentication."
"There are different price levels: B2B, B2C, and enterprise. The basic plan is about $1,500 per month."
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Comms Service Provider
8%
Computer Software Company
7%
Comms Service Provider
17%
Construction Company
15%
Financial Services Firm
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise6
Large Enterprise14
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Auth0?
The experience with the pricing aspect of Auth0 Platform is that when it comes to pricing, I would make reference to AWS, it is pay as you go. The number of things I use is what I pay for. On that ...
What needs improvement with Auth0?
For API integration, sometimes it gets challenging, especially with custom applications, because you do not know exactly how the attributes need to be synced or what data exactly needs to be on the...
What is your primary use case for Auth0?
For the past two years, I have been working with Auth0 Platform for CIAM requirements, which is customer identity and access management. Basically, for my requirement, we needed to have SSO impleme...
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Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Auth0 Platform vs. UserLock and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.