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Aurea CX Process vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aurea CX Process
Ranking in Business Process Design
22nd
Ranking in Business Process Management (BPM)
43rd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
iGrafx Process360 Live Plat...
Ranking in Business Process Design
19th
Ranking in Business Process Management (BPM)
32nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Process Mining (17th)
 

Mindshare comparison

As of August 2026, in the Business Process Design category, the mindshare of Aurea CX Process is 2.0%, up from 0.2% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 2.8%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
iGrafx Process360 Live Platform2.8%
Aurea CX Process2.0%
Other95.2%
Business Process Design
 

Featured Reviews

HC
Savvion (BPM) J2EE Developer at a tech vendor with 51-200 employees
Facilitates development flexibility and easy customization
Flexibility of development. Developer can use various JavaScript APIs for development. Most (or all) of the components are plug and play. Customization is easily achievable most of the time As mentioned above, it is more flexible than other products available in the market. Performance. More…
MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Flexibility of development; the developer can use various JavaScript APIs for development and most or all of the components are plug and play, so customization is easily achievable most of the time."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"The solution's technical support is of good quality since they offer fast and seamless services."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"The IDEF0 add-on solution truly integrates all the process maps through intelligent arrow name management."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"The solution has helped our organization because instead of writing long documentation for the shop floor, flow charts make it more attractive for the staff to follow up on and carry out procedures."
"If you need software to help you easily design processes, make simulations, build value stream mappings, which has some LEAN features, and DMAIC support, I strongly encourage you to go forward and buy iGrafx."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
 

Cons

"Yes, the servers are not as efficient as required."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"I would like to see a lower price, although when used correctly, you can have a good return on your investment."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"I would love to see a template and shapes for customer journey mapping."
"Visio is more user-friendly."
"With iGrafx, the implementation and the licensing were pretty complex."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"The price could be more competitive."
 

Pricing and Cost Advice

Information not available
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"I have heard that the solution's pricing is very competitive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Construction Company
11%
Comms Service Provider
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
 

Also Known As

CX Process Enterprise, Savvion BusinessManager, Savvion Process Modeler
No data available
 

Overview

 

Sample Customers

Air France-KLM, Proximus, Barratt Developments, Heathrow, HomeServe, Paypal, Freedom Mortgage
Multinational Bank
Find out what your peers are saying about Bizagi, Microsoft, Camunda and others in Business Process Design. Updated: July 2026.
908,834 professionals have used our research since 2012.