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Atos DirX Directory vs Symantec Identity Governance and Administration comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atos DirX Directory
Average Rating
6.8
Reviews Sentiment
6.7
Number of Reviews
4
Ranking in other categories
Application Infrastructure (23rd)
Symantec Identity Governanc...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
User Provisioning Software (8th), Identity Management (IM) (17th), Identity Governance Administration (IGA) (8th)
 

Mindshare comparison

Atos DirX Directory and Symantec Identity Governance and Administration aren’t in the same category and serve different purposes. Atos DirX Directory is designed for Application Infrastructure and holds a mindshare of 1.4%, up 0.8% compared to last year.
Symantec Identity Governance and Administration, on the other hand, focuses on Identity Governance Administration (IGA), holds 5.7% mindshare, up 3.3% since last year.
Application Infrastructure Mindshare Distribution
ProductMindshare (%)
Atos DirX Directory1.4%
NGINX Plus7.8%
Apache Web Server6.7%
Other84.1%
Application Infrastructure
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
Symantec Identity Governance and Administration5.7%
SailPoint Identity Security Cloud25.6%
Saviynt Identity Cloud14.8%
Other53.9%
Identity Governance Administration (IGA)
 

Featured Reviews

EH
Head of Sales and Business Development at Axalon GmbH
Flexible with high performance and good reliability
The solution scales well. As an example, there has been an American telecom service provider that had 20 million users, and the data of those user profiles had been stored on Dirx Directory, and they don't have any issues in retrieving the data and using it for any kind of services. Regarding our clients, the amount of users depends on if you have end users that don't really use this Directory or not. They are stored in this Directory and make use of the services that are administered via this Directory. There we are talking about millions. Then, you have administrators who configure the Directory and there we're talking about, let's say, hundreds of users.
TJ
Managing Director at I'curity Solutions
Automated provisioning and enhanced identity management but cloud compatibility needs improvement
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by one installation to minimize complexity. Some interfaces were not good initially but creating a portal helped improve the user experience.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The role and attribute-based access control has been greatly improved."
"The solution is extremely stable; typically if you don't change the setup, the configuration, or anything, it will be running for decades and nothing will happen as an issue."
"The flexibility of the product."
"The solution offers high performance."
"DirX Directory is the best feature of the product: a very fast, stable LDAP directory."
"The most valuable feature is its knowledge."
"The ability to customise the screen, and create a technical solution suited to the business requirements including delegation, password management and role based access."
"​It has improved our user management. It is definitely streamlined​."
"I don't see any issues with CA, and everyone in the business is happy with CA and their support."
"In the processes where we need to analyze data, IG has enabled and facilitated the analysis of privileges, generation of roles to cover RBAC and integrate with the solution of Identity Manager, as well as the compliance aspect by the certification of privileges “Compliance”."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."
"All processes around user accounts are simplified, and assets and business modeling are improved."
"Extremely good customization possible with respect to local language support."
 

Cons

"The Self-Service Portal is old school and it lacks easy accessibility for users."
"The price could be better. It would be better if they developed a better endpoint solution in the next release."
"The user interface could be more convenient for people that don't know the tool too intensively."
"An overall modernization of the product is required in order to keep up with newer products."
"The product provides an excellent framework but could use some polish on the front end to reduce the amount of configuration required for basic tasks."
"Needs more available consultants and implementation partners."
"Currently, it is difficult to create these connectors in this solution."
"Lack of a comprehensive attestation component/product and easy to use workflow that supports both attestation and provisioning."
"Version changes are long and tiresome."
"The interfaces need to be revamped. They are too antiquated."
"Customer Service: It's a little bit difficult to support. Technical Support: It's reasonable. The support is not the quickest to respond and does not have a mature process in terms of what logs must be gathered, and what to gather before raising a case."
"Because it's software on our network, there are sometimes load-balancing issues or latency delays."
"We did a number of things in our deployment which made life more difficult on us."
"It was a journey because when we started the project, we had trouble. We couldn't get the system easily installed, up and running but over the time we installed a different project from CA which really enabled us to get things smooth, up and running and for the past 6 months we haven't had any defaults in the system."
 

Pricing and Cost Advice

"The price could be better."
"Compared to other options, CA products are not that expensive."
"The connector is free, and bundled with the product."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"The price is flexible for our existing customers."
"The product has a good price in competition with another product with the same solution."
"Pricing and licensing models are adequate and reasonable."
"The price is based on the number of users."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Comms Service Provider
12%
Outsourcing Company
12%
Government
4%
Outsourcing Company
18%
Construction Company
14%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensing model.
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment. It should also offer bundle installation instead of one by...
What is your primary use case for Symantec Identity Governance and Administration?
I am a consultant and we consult for identity and network management. We work with Symantec, which is owned by Broadcom, and also with Microsoft and Oracle. Additionally, we work with open-source s...
 

Also Known As

DirX Directory
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

National Savings and Investments, Vehicle and Operator Services Agency
Acciona, Core Blox, DBS
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