We performed a comparison between Atos DirX Directory and ForgeRock based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, F5, Apache and others in Application Infrastructure."The role and attribute-based access control has been greatly improved."
"The solution offers high performance."
"DirX Directory is the best feature of the product: a very fast, stable LDAP directory."
"The most valuable feature is its knowledge."
"The product is easy to set up."
"The most valuable features are that it is easy to manage and it's stable."
"I like the intelligent authentication feature."
"The support is good and prompt."
"The most valuable features of ForgeRock are social login and data protection."
"We create and define the permissions and configurations for the users."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"The Self-Service Portal is old school and it lacks easy accessibility for users."
"An overall modernization of the product is required in order to keep up with newer products."
"The price could be better. It would be better if they developed a better endpoint solution in the next release."
"Needs more available consultants and implementation partners."
"The user interface could be more convenient for people that don't know the tool too intensively."
"They should improve the solution by include reporting."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"Automatic Deployment needs improvement. it could be made easier."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"The product's support services in the French language are not free."
Atos DirX Directory is ranked 19th in Application Infrastructure with 4 reviews while ForgeRock is ranked 4th in Access Management with 27 reviews. Atos DirX Directory is rated 6.8, while ForgeRock is rated 8.0. The top reviewer of Atos DirX Directory writes "An identity management system with valuable knowledge". On the other hand, the top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". Atos DirX Directory is most compared with One Identity Manager, CyberArk Privileged Access Manager and SailPoint IdentityIQ, whereas ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder.
We monitor all Application Infrastructure reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
