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Atlassian Confluence vs Zimbra Social [EOL] comparison

Why PeerSpot?
Atlassian and Zimbra are both solutions in the Enterprise Social Software category. Additionally, 90% of Atlassian users are willing to recommend the solution, compared to 100% of Zimbra users who would recommend it.
Atlassian Confluence
Read 109 Atlassian Confluence reviews
  • 10,054 Views
  • 3,418 Comparison Views
90% willing to recommend
Zimbra Social [EOL]
Read 2 Zimbra Social [EOL] reviews
    100% willing to recommend
     

    Comparison Buyer's Guide

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    Executive Summary
    We performed a comparison between Atlassian Confluence and Zimbra Social [EOL] based on real PeerSpot user reviews.

    Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software.

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    Enterprise Social Software
    September 2026
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    Helped 913,683 peers since 2012

    Review summaries and opinions

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Categories and Ranking

    Atlassian Confluence
    Average Rating
    8.2
    Reviews Sentiment
    6.8
    Number of Reviews
    109
    Ranking in other categories
    Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd), Knowledge Management Software (2nd)
    Zimbra Social [EOL]
    Average Rating
    7.0
    Number of Reviews
    2
    Ranking in other categories
    No ranking in other categories
     

    Featured Reviews

    Talha Hussain. - PeerSpot reviewer
    Talha Hussain.
    Project Manager at a transportation company with 10,001+ employees
    Manage projects effectively with seamless task tracking and integration, but deployment requires familiarity
    We are conducting all our project management using Atlassian tools. We use Atlassian Confluence for task management, reporting, visualization of tasks, and reviewing the progress of tickets and work I use Atlassian Confluence for task management and other project management tasks, such as…
    Read full review
    it_user522870 - PeerSpot reviewer
    it_user522870
    Lecturer at a tech services company with 501-1,000 employees
    The administration feature supports the settings and monitoring. There is need for more collaboration in the education sector.
    Administration is the most valuable feature because it supports the settings, monitoring, and it enables the Zimbra Collaboration Plugins Zimbra Collaboration and Social Integration have broken the presumptions in our school that open source solutions are limited and not user-friendly. There is…
    Read full review

    Quotes from Members

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Pros

    "Easy to share information and the integration with JIRA is good."
    "This is a good product which beds itself into the enterprise very quickly."
    "We switched because it was the better product for a lesser price."
    "Provides wiki features such as file collaboration."
    "It is a good collaboration tool; you share the document content and also its history through Atlassian Confluence so that you can trace its development."
    "The solution is very intuitive and provides excellent content management."
    "Wiki is a good solution for non-tech writers."
    "The product is easy to install and set up, and it is also easy to work with as a user, an editor, or as a reader."
    More Atlassian Confluence pros
    "It is a great product, easy to setup, configure, and maintain."
    "Zimbra Collaboration and Social Integration have broken the presumptions in our school that open source solutions are limited and not user-friendly."
     

    Cons

    "Working with 3rd party content i.e. MS Office, PDF files, email integration."
    "The UX is a little bit all over the place."
    "It would be good if they can continue working towards making documentation and editing as quick and easy as possible. It has got a lot of capability, but I don't know how to use it. I don't find some of the things that intuitive. Sometimes, it doesn't seem obvious to me how to use it, but it is like learning any new tool. You actually need to get trained on the tool to get maximum out of it."
    "The Atlassian cloud pricing model is pretty steep. Confluence should be accessible by a relatively large audience, but the pricing model prohibits this."
    "You can experience slow response times, images not updated properly, sometimes unavailability messages."
    "On the cloud, we do not have a source editor if you want to go and validate the watch type of HTML or if you want to pull that HTML content for that cloud of pages."
    "The user interface is a little bit stale. The file attachments and how they work could be improved. There is also room for improvement when it comes to CDNs."
    "Working with tables is a nightmare."
    More Atlassian Confluence cons
    "At the beginning, the setup was not easy due to lack of resources and knowledge of this product."
    "We currently have a ticket open for this one, but it is being ignored."
     

    Pricing and Cost Advice

    "Maybe we're only using 10% of it, but we have to pay for everything."
    "The issues I have with the pricing are in respect to the add-ons."
    "The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately."
    "This is a very expensive solution."
    "We have a site license for Atlassian Confluence and there are some limitations on external users."
    "Licenses are quite expensive"
    "When you purchase this solution you get some support."
    "There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
    More Atlassian Confluence pricing and cost advice
    Information not available
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    Top Industries

    By visitors reading reviews
    Financial Services Firm
    12%
    Construction Company
    11%
    Manufacturing Company
    10%
    Outsourcing Company
    9%
    No data available
     

    Company Size

    By reviewers
    Large Enterprise
    Midsize Enterprise
    Small Business
    By reviewers
    Company SizeCount
    Small Business40
    Midsize Enterprise27
    Large Enterprise54
    No data available
     

    Questions from the Community

    What is your experience regarding pricing and costs for Atlassian Confluence?
    Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.
    See all answers
    What needs improvement with Atlassian Confluence?
    Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company usin...
    See all answers
    What is your primary use case for Atlassian Confluence?
    We are using Jira as an asset management and ticketing system along with Confluence. We have significant portions of the Atlassian system implemented. Atlassian Confluence is used as a Wiki for Jir...
    See all answers
    Ask a question
    Earn 20 points
     

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    Product Reports

    Buyer's Guide
    Atlassian Confluence
    September 2026
    Atlassian Confluence reportDownload Atlassian Confluence product report
    Buyer's Guide
    Enterprise Social Software
    September 2026
    Zimbra Social [EOL] reportDownload Zimbra Social [EOL] product report
     

    Also Known As

    Confluence
    Telligent
     

    Overview

    Atlassian Confluence streamlines teamwork through its integration with Jira and document management, allowing seamless collaboration and content management for teams.

    Atlassian Confluence is renowned for its seamless integration with Jira, facilitating efficient knowledge sharing and collaboration. Users benefit from real-time editing, customizable templates, and a robust search function. The platform supports connectivity with external tools such as Google Drive and Microsoft 365, enhancing the document management experience. It prioritizes intuitive content management, version control, and flexible page structures, enabling teams to work cohesively. Improvements are needed in search functionality, Microsoft Teams integration, AI capabilities, and document editing features.

    What key features does Atlassian Confluence offer?
    • Real-time Collaboration: Enables multiple users to edit and manage content simultaneously.
    • Customizable Templates: Provides a variety of templates to tailor documents to specific needs.
    • Robust Search Function: Allows for quick retrieval of information.
    • Integration with External Tools: Seamlessly connects with Google Drive and Microsoft 365.
    • Macros Support: Enhances document functionality with extended features and content embedding.
    What benefits or ROI should organizations look for?
    • Improved Collaboration: Facilitates team communication and knowledge sharing.
    • Enhanced Efficiency: Streamlines project management and documentation processes.
    • Increased Productivity: Reduces time spent on document handling and workflow optimization.
    • Seamless Integration: Maintains connectivity with existing tools like Jira for effective task management.

    In specific industries, Atlassian Confluence serves as a comprehensive documentation and collaboration platform. It is particularly valuable in tech sectors for software documentation, while organizations leverage it for drafting team notes, release notes, and policy records. It plays a pivotal role in internal communication, project tracking, and development, supporting teams in managing complex projects efficiently.

    Atlassian
    VMWare Zimbra provides open source email and calendar groupware software, Zimbra is a popular choice for Linux and Mac OS X email servers and supports SaaS.
    Zimbra
     

    Sample Customers

    Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
    Escorts, Wasgau & VNC, UniMAP, HOLA, Ring Line, TIGC, Xmission, Lafayette College, Future Group, Sheela Foam
    Buyer's Guide
    Enterprise Social Software
    September 2026
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