Atlassian Confluence vs Zimbra Social [EOL] comparison

Atlassian and Zimbra are both solutions in the Enterprise Social Software category. Additionally, 90% of Atlassian users are willing to recommend the solution, compared to 100% of Zimbra users who would recommend it.

Atlassian Confluence

Read 109 Atlassian Confluence reviews

9,113 Views
3,098 Comparison Views

90% willing to recommend

Zimbra Social [EOL]

Read 2 Zimbra Social [EOL] reviews

100% willing to recommend

Atlassian Confluence

Zimbra Social [EOL]

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Executive Summary

We performed a comparison between Atlassian Confluence and Zimbra Social [EOL] based on real PeerSpot user reviews.

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Enterprise Social Software

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Atlassian Confluence

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

109

Ranking in other categories

Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (3rd), Knowledge Management Software (2nd)

Zimbra Social [EOL]

Average Rating

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Talha Hussain.

Project Manager at a transportation company with 10,001+ employees

Manage projects effectively with seamless task tracking and integration, but deployment requires familiarity

We are conducting all our project management using Atlassian tools. We use Atlassian Confluence for task management, reporting, visualization of tasks, and reviewing the progress of tickets and work I use Atlassian Confluence for task management and other project management tasks, such as…

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it_user522870

Lecturer at a tech services company with 501-1,000 employees

The administration feature supports the settings and monitoring. There is need for more collaboration in the education sector.

Administration is the most valuable feature because it supports the settings, monitoring, and it enables the Zimbra Collaboration Plugins Zimbra Collaboration and Social Integration have broken the presumptions in our school that open source solutions are limited and not user-friendly. There is…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Availability of documents hosted in confluence very easily."

"It has improved collaboration, transparency, and documentation quality among teams."

"Easy to share information and the integration with JIRA is good."

"JIRA has allowed my organization to aggregate our entire portfolio into one system and to eliminate five other disparate solutions."

"Just do it, it will give you quick benefits and will change the overall atmosphere when doing things together in one place."

"The solution offers a lot of freedom when drafting directly online."

"It's easy to use and you can create all types of pages."

"I'd say in the knowledge management space, as far as we've been doing our business, and our job is to find tools for organizations, I'm convinced that this is the top product in this space."

More Atlassian Confluence pros

"Zimbra Collaboration and Social Integration have broken the presumptions in our school that open source solutions are limited and not user-friendly."

"It is a great product, easy to setup, configure, and maintain."

Cons

"It would be good if they can continue working towards making documentation and editing as quick and easy as possible. It has got a lot of capability, but I don't know how to use it. I don't find some of the things that intuitive. Sometimes, it doesn't seem obvious to me how to use it, but it is like learning any new tool. You actually need to get trained on the tool to get maximum out of it."

"Nowadays, the standard for documentation for developers is mostly in Markdown, so pretty much everything we can do is in the Markdown language. The support for Confluence to import something that's in Markdown is not that great."

"When we import the data in Confluence from Word or any other document, the formatting is not correct."

"It takes some thought into how to structure Confluence in a way which is intuitive for the team to use."

"The user interface is a little bit stale. The file attachments and how they work could be improved. There is also room for improvement when it comes to CDNs."

"Atlassian Confluence could improve how information is shared outside our company. We had some negative experiences with the rights we have with our information when sharing it within Atlassian Confluence and with other teams outside the company. It's due to the limitations on the rights we have on the export capabilities. We don't have sufficient rights to do so."

"I would like to see the ability for each user to config his own home page."

"I think that customization and text styling could be improved."

More Atlassian Confluence cons

"We currently have a ticket open for this one, but it is being ignored."

"At the beginning, the setup was not easy due to lack of resources and knowledge of this product."

Pricing and Cost Advice

"There is a license needed to use Atlassian Confluence."

"When you purchase this solution you get some support."

"The issues I have with the pricing are in respect to the add-ons."

"We pay $350 a month to use the solution."

"Licenses are quite expensive"

"The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately."

"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."

"We have to pay licensing fees."

More Atlassian Confluence pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Construction Company

11%

Manufacturing Company

10%

Outsourcing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	27
Large Enterprise	54

No data available

Questions from the Community

What is your experience regarding pricing and costs for Atlassian Confluence?

Money is a factor because Atlassian Confluence is not free. I need to purchase extra components when adding new projects or employees.

See all answers

What needs improvement with Atlassian Confluence?

Much of the room for improvement lies not with the tool itself but with how people are using it. In many cases where we have had issues, it has been based on the lack of structure. The company usin...

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What is your primary use case for Atlassian Confluence?

We are using Jira as an asset management and ticketing system along with Confluence. We have significant portions of the Atlassian system implemented. Atlassian Confluence is used as a Wiki for Jir...

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Product Reports

Buyer's Guide

Atlassian Confluence

August 2026

Download Atlassian Confluence product report

Buyer's Guide

Enterprise Social Software

August 2026

Download Zimbra Social [EOL] product report

Also Known As

Confluence

Telligent

Overview

Atlassian Confluence streamlines teamwork through its integration with Jira and document management, allowing seamless collaboration and content management for teams.

Atlassian Confluence is renowned for its seamless integration with Jira, facilitating efficient knowledge sharing and collaboration. Users benefit from real-time editing, customizable templates, and a robust search function. The platform supports connectivity with external tools such as Google Drive and Microsoft 365, enhancing the document management experience. It prioritizes intuitive content management, version control, and flexible page structures, enabling teams to work cohesively. Improvements are needed in search functionality, Microsoft Teams integration, AI capabilities, and document editing features.

What key features does Atlassian Confluence offer?

Real-time Collaboration: Enables multiple users to edit and manage content simultaneously.
Customizable Templates: Provides a variety of templates to tailor documents to specific needs.
Robust Search Function: Allows for quick retrieval of information.
Integration with External Tools: Seamlessly connects with Google Drive and Microsoft 365.
Macros Support: Enhances document functionality with extended features and content embedding.

What benefits or ROI should organizations look for?

Improved Collaboration: Facilitates team communication and knowledge sharing.
Enhanced Efficiency: Streamlines project management and documentation processes.
Increased Productivity: Reduces time spent on document handling and workflow optimization.
Seamless Integration: Maintains connectivity with existing tools like Jira for effective task management.

In specific industries, Atlassian Confluence serves as a comprehensive documentation and collaboration platform. It is particularly valuable in tech sectors for software documentation, while organizations leverage it for drafting team notes, release notes, and policy records. It plays a pivotal role in internal communication, project tracking, and development, supporting teams in managing complex projects efficiently.

Atlassian

VMWare Zimbra provides open source email and calendar groupware software, Zimbra is a popular choice for Linux and Mac OS X email servers and supports SaaS.

Zimbra

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.

Escorts, Wasgau & VNC, UniMAP, HOLA, Ring Line, TIGC, Xmission, Lafayette College, Future Group, Sheela Foam

Buyer's Guide

Enterprise Social Software

August 2026

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